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Big Ben Slots Casino User Reviews
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Big Ben Slots Casino Review

10.0/10 |
7.0/10 |
6.0/10 |
7.0/10 |
9.0/10 |
Big Ben Slots Casino Overview
Min deposit | £10 |
Max cashout | £100000 |
Payout time | 2-3 days |
Game types | Roulette, Baccarat, Slots+ 13 more |
Slot Games | 3685 |
Live Games | 66 |
Vip program | Exclusive bonuses, Loyalty points, Tiered Loyalty Programs |
Languages Website | English |
Payment methods | PayPal, Neteller, Paysafecard+ 5 more |
Big Ben Slots Casino: Fairness and Trustworthiness
Casino T&C Fair Terms |
Bonuses T&C Reasonable Terms |
Responsible Gaming 9 Options |
To determine if Big Ben Slots is safe and legitimate, our experts analyzed its licensing, game fairness, safety, and security measures, and responsible gambling tools. The casino has reasonable bonus terms and fair T&Cs, which ensures transparency.
- Big Ben Slots Casino legitimacy: We found Big Ben Slots Casino legit, as it operates under a UK Gambling Commission license, ensuring lawfulness and trustworthiness for UK players.
- Fair Play: Big Ben Slots games are RNG-certified by eCOGRA, which regularly audits the casino to ensure transparency and fairness.
- Big Ben Slots Casino Safety & Player Protections: The casino employs modern encryption technology, including SSL encryption, and offers 9 responsible gambling tools, such as a budget calendar, self-limits, and self-exclusion, which make Big Ben Slots Casino safe.
- Overall Verdict: With a trustworthy and secure UKGC license, multiple safety and security measures, and eCOGRA RNG certification, Big Ben Slots Casino offers a safe and secure online casino experience for UK players.
Big Ben Slots Casino: Payment Methods
Min deposit 10 $/€ |
Min. Withdrawal 2.50 $/€ |
Max cashout 100000 $/€ |
Payout time 4 days |
Currencies
- Deposit Methods: Big Ben Slots Casino accepts 8 payment methods, including e-wallets like Neteller, PayPal, and Skrill, cards like Visa and Mastercard, and prepaid vouchers like Paysafecard.
- Withdrawal Methods: You can make Big Ben Slots Casino payouts using 7 out of 8 eligible payment methods because Paysafecard is a deposit-only method.
- Withdrawal Times: The Big Ben Slots Casino withdrawal time is slow, and payouts take 2-3 days to be processed.
- Fees: Our review team found Big Ben Slots Casino charges a £2.50 transaction fee on all withdrawals and Pay by Mobile deposits under £20.
- Minimum and Maximum Limits: The minimum deposit at Big Ben Slots is standard, £10, making the casino accessible. The £2.50 minimum withdrawal is below average, suitable for low-stakes players, while its high £100,000 maximum cashout limit is suitable for high-rollers.
- Overall verdict: Our Big Ben Slots Casino review team found the casino’s payment system secure and reliable, with accessible limits and payment methods. However, the slower payout time and withdrawal fees affect the convenience for UK players.
Big Ben Slots Casino Support
Live Chat Yes |
Live Chat 24/7 No |
Response time Failed to respond |
Helpful Chat Misleading |
FAQ Acceptable |
Email support@bigbenslots.co.uk |
Language Options
We tested the Big Ben Slots Casino customer support to ensure UK players can access helpful, reliable, and responsive help. Unfortunately, the casino does not provide 24/7 live chat, which limits availability. While we found the FAQ section acceptable, it needs an expansion to include more account and payment issues.
Big Ben Slots Casino Support Features | Alpha’s Take |
---|---|
Support channels | Big Ben Slots Casino offers support via live chat, email, and FAQ section. |
Live Chat Availability | The Big Ben Slots Casino live chat is not available 24/7, limiting players’ access to help. |
Response time | The live chat failed to respond when testing the support, leaving our issues unresolved. |
Support Quality | The responses via email were misleading and didn’t help us solve any problems. |
Support agent interaction | Our interactions with the casino agents were positive. They were polite and friendly. However, their responses were not helpful. |
Overall Verdict | The casino has limited support channels, and the existing ones provide poor help. We recommend agent training for faster, more helpful responses, adding 24/7 live chat, and adding a Big Ben Slots contact number for direct phone support. |
Big Ben Slots Casino’s Reputation
Licenses UK Gambling Commission |
Online Since 2020 |
Third Party Reviews Fair |
Gambling Products 2 |
Gambling Products
Online Casino
Betting
Bingo
Poker
Brick & Mortar
Our Big Ben Slots reviewers examined its licensing, player feedback, and third-party reviews. We found the casino legitimate, with the Big Ben Slots Casino license issued by the UKGC, a trusted regulator ensuring adherence to law and industry standards. Operating since 2020, Big Ben Slots Casino has built a positive reputation. Player reviews highlight the high cashout limits and accessible, responsible gambling tools. However, our Big Ben Slots Casino review team noted that slow payout times, limited game variety, and the absence of 24/7 live chat support impact the overall reputation. In conclusion, while Big Ben Slots Casino is a trustworthy and safe online casino experience, its reputation could be improved by addressing its weaknesses.
Big Ben Slots Casino Top 3 Alternatives

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- Over 4400 slots
- More than 270 live games
- £10 low minimum deposit
- 7 different payment methods
Cons
- KYC completes in 2 days
- Slow payout time of 2 days
Verdict
PlayJango Casino provides a collection of over 4400 slots powered by NetEnt, Pragmatic Play and other popular providers. Also, it provides players with a diverse collection of over 273 live games with a betting system that is made to fit every type of player. On top of that, the casino offers 7 different payment methods, and no maximum cashout limit.
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Spin Hill Casino
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- Great mobile optimisation.
- Min deposit GBP5
Cons
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Verdict
SpinHill is a great all-around option for both new and experienced players. The £10 low minimum deposit is ideal for low-budget or less advanced players, while the unlimited cashout feature fits the high-roller profile. SpinHill Casino has diverse live dealer games, with the total number of options adding up to 110+. The slot options are more limited compared to other high-end casinos, but we appreciate the presence of top providers such as Microgaming and NetEnt.
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Space Casino
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Space Casino is considered one of the fastest PayPal casinos in the UK due to its seamless integration of secure payment options and exciting gaming experiences. With minimum and maximum deposit limits set at a welcoming £10 and no maximum limit, players can enjoy flexibility in their gaming budgets. However, it's important to note that the 5-day payout time may be considered too lengthy by some players. Nevertheless, Space Casino is still a casino worth joining for its easy PayPal payments.
Read ReviewBig Ben Slots Casino Summary
For our Big Ben Slots review, we analysed its main features: legitimacy and fairness, payments, games, reputation, and customer support. We found pros and cons to the casino, which impact the player experience. The high £100,000 maximum cashout limit, fair games certified by eCOGRA, low £2.50 minimum withdrawal limit and security ensured, and the UKGC license create a safe, fair, and transparent online casino experience. However, the lack of mobile apps, poor customer support, and withdrawal fees make the casino less convenient and enjoyable for UK players. We recommend fixing these issues to provide a better gambling experience.
Pros:
- Operates under a reputable UKGC license.
- Offers 9 responsible gambling tools.
- Has a very low £2.50 minimum withdrawal limit.
Cons:
- Has a withdrawal and a Pay by Mobile deposit fee of £2.50.
- Has no 24/7 live chat support.
- Has no desktop and mobile apps.
Compare Big Ben Slots Casino with Other Top UK Casinos
Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
---|---|---|---|---|---|---|---|
![]() | 3685 | 66 | 2020 | £10 | £100000 | 2-3 days | Not 24/7 |
![]() | 278 | 114 | 2015 | £10 | £10000 | 1-2 days | 24/7 |
![]() | 2640 | 168 | 2019 | £10 | £100000 | +3 days | 24/7 |
![]() | 750 | 65 | 2002 | £10 | £100000 | 1 day | 24/7 |
![]() | 3500 | 81 | 2022 | £10 | £100000 | 1 day | 24/7 |
![]() | 1100 | 100 | 2003 | £5 | £100000 | 2-3 days | 24/7 |
Big Ben Slots Casino Sister Sites: Explore More Casinos for a Similar Experience
Big Ben Slots Casino Review Methodology
Review | Details |
---|---|
Reviewer | Mihnea Mosneagu |
CasinoAlpha Rating | |
Test Duration | 10 Hours |
Review Duration | 22 Hours |
Deposit Methods Checked | Yes |
Withdrawal Methods Checked | Yes |
Slots Tested | Yes |
Live Games Tested | Yes |
Published Date | Feb 2025 |
Updated Date | Feb 2025 |
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