- 100 free spins are added to the welcome package, with 25 spins awarded immediately and the rest over the next 3-7 days.
- Free spins are available on popular slots, though specific games may vary by location.
Lucky Wins Casino User Reviews and Ratings
Rate & Write a Review
Lucky Wins Casino Review
Our comprehensive review of Lucky Wins Casino reveals a diverse array of features. The game selection is diverse, encompassing various genres, but the overall quality and innovation could be more pronounced. While the casino maintains a standard level of security features, our analysis identified several areas requiring enhancements for maximum player security. While the live chat customer service is competent the consistency of their responsiveness leaves room for improvement. Overall, Lucky Wins Casino, owned by Dama NV, provides a middling experience, suitable for casual players who value variety but may not meet the expectations of more discerning players.
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8.0/10 |
7.4/10 |
7.8/10 |
8.4/10 |
7.6/10 |
Lucky Wins Casino Overview
Min deposit | $/€20 |
Max cashout | $/€15000 |
Payout time | 3 days |
Game types | Video Poker, Table games, Craps+ 14 more |
Slot games | 5000 |
Live games | 1063 |
Vip program | Exclusive bonuses, Loyalty points, Tiered Loyalty Programs |
Languages website | English , German , Finnish + 3 more |
Payment methods | Visa, MasterCard, Neteller+ 16 more |
Is Lucky Wins Casino Safe? Analysing Fairness and Security
Casino T&C Restrictive Terms |
Bonuses T&C Restrictive Terms |
Responsible Gaming 4 Options |
At Lucky Wins Casino, fairness and security are a priority, and they are protected using the latest mechanisms to ensure a safe gaming environment for all players.
- Lucky Wins Casino Safety Features:
SSL Encryption: Lucky Wins Casino has SSL encryption on its website to protect players’ data, ensuring all transactions are secure.
Firewall Protection: Strong firewall measures are in place to protect against unauthorized access and external threats.
Overall Security Verdict: Lucky Wins Casino provides a solid level of security for its players, making the casino a safe platform for online gambling.
- Fairness of Games
Aspect | Details | Verdict |
---|---|---|
RNG Certification | Certified by Itech Labs, ensuring random and fair game outcomes. | Fair |
Game Audits | Third-party firms regularly audit the games to maintain transparency. | Transparent |
- Responsible Gambling
Lucky Wins Casino promotes responsible gambling through 4 responsible gambling tools and resources.
Tools Available:
- Self Limits: Set personal limits on deposits, losses, or time spent gambling.
- Take a Break: Temporarily suspend access to the casino for a set period.
- Minor-restrictive tools: Blocks access to the casino platform for underage players.
- Self-Exclusion: Options for temporary or permanent exclusion.
Support Resources:
- Links to Support Organizations: GamCare, Gambling Therapy, BeGambleAware
- Helpline: 24/7 support via a dedicated helpline.
Responsible Gambling Verdict: Lucky Wins Casino provides comprehensive resources and tools for responsible gambling, supporting players in maintaining healthy gaming habits.
Your Guide to Lucky Wins Casino Payments - Deposits & Withdrawals
Min deposit 20 $/€ |
Min. Withdrawal 20 $/€ |
Max cashout 15000 $/€ |
Payout time 5 days |
Currencies
Deposit Process Verdict
- Ease of use: The deposit process is straightforward and user-friendly, making it accessible for all players.
- Limits: Minimum deposit starts at $/€20, higher than the industry standard of $/€10, which can be too high for some players.
- Deposit methods: Various payment methods are available, including Visa, Mastercard, e-wallets like Neteller and Skrill, Paysafecard, and cryptocurrencies like BTC, ETH, and LTC.
- Fees: There are no fees for Lucky Wins Casino deposits.
- Deposit process: Deposits are processed instantly, ensuring quick access to funds for playing.
Withdrawal Process Verdict
- Limits: The minimum withdrawal is $/€20, with a maximum cashout limit of $/€15,000.
- Withdrawal methods: You can withdraw using bank transfers, e-wallets like Neteller and Skrill, cryptocurrency, and credit cards.
- Fees: Withdrawals are processed without any additional fees from the casino.
- Payout times: Lucky Wins Casino withdrawals are typically instant, except when using cards like Visa and Mastercard, which can take 1 to 3 business days. Bank Transfers are the slowest, taking 3 to 5 days.
- Withdrawal process: The process is straightforward, with KYC verification required. Players can easily track their withdrawal status in the account section.
Customer Support at Lucky Wins Casino - How to Get Help When You Need It
Live Chat Yes |
Live Chat 24/7 Yes |
Response Time Slow (11-30 min) |
Helpful Chat Not helpful |
FAQ Incomplete |
Email support@luckywins.com |
Language Options
Lucky Wins Casino customer support is available 24/7 through live chat, email, and the casino’s FAQ section. The casino ensures that players can access assistance, although response times vary.
- Response time & quality: Response time is slow, ranging between 11 and 30 minutes, and the quality of responses could be improved.
- Availability: The live chat is available 24/7, but its slow response times make it less useful.
- Live Chat interaction: Interactions via live chat are slow and not always helpful, with a waiting time of around 10 minutes, though the agents are polite.
- Email interaction: Email support is available but not suitable for urgent questions, as response time can take up to 24 hours. However, the quality of email support is better than that of live chat.
- Overall verdict: Customer support at Lucky Wins Casino is available at all times, but slow response times and unhelpful replies impact player satisfaction.
What we recommend Lucky Wins Casino to improve
We recommend that Lucky Wins Casino improve the response times of its live chat, as the current slow time can frustrate players looking for quick help. Expanding the FAQ section with more comprehensive answers will help players solve simple issues independently.
How Lucky Wins Casino’s Reputation Stands Up: Licensing, Security, and Third-Party Reviews
Licenses Curacao |
Online since 2023 |
Third Party Reviews Poor |
Gambling Products 3 |
Licenses
![]() | Curacao - 8048/JAZ2020-13 |
Gambling Products
Online Casino
Betting
Bingo
Poker
Brick & Mortar
Lucky Wins Casino is a relatively new casino, established in 2023, operating legally under a Curacao license. While its reputation is still developing, the casino provides a secure and fair gaming environment.
- User reviews: Player reviews appreciate the Lucky Wins Casino slot collection and secure payment methods. However, customer support is a drawback for many players, as it is slow and inefficient.
- Industry recognition: As a new casino, Lucky Wins has yet to gain notable industry recognition or awards. It operates under a Curacao license, which offers a basic level of security.
- CasinoAlpha’s Verdict: CasinoAlpha rates Lucky Wins Casino 7/10 for its fair gameplay, secure transactions, and reasonable casino terms but highlights areas for improvement, such as slow payout times and poor customer support.
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- Diversity of slots with 8,100+ titles
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LuckyElf Casino has a quick payout processing time of just one day, allowing players to get their winnings very fast. The casino works with over 90 game providers, including well-known companies such as Endorphina, Betsoft, and NetEnt. LuckyElf Casino offers a wide range of payment alternatives, from traditional methods like Pay by Phone and Skrill to new cryptocurrency options like Dogecoin and Bitcoin Cash.
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- 1553 slot games
- Affordable minimum deposit of $10
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- Long payout period of more than 3 days
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Royal Ace Casino
Pros
- Offers fiat and crypto payments
- Contact through 24/7 live chat
Cons
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- Has no phone or desktop apps
- Minimum deposit of $/€30
Verdict
Royal Ace Casino is licensed in Curacao, guaranteeing a secure and regulated gaming environment. The platform provides a consistent selection of game types, such as classic slots, baccarat, and roulette, to cater to diverse player preferences. In addition to its online casino offerings, Royal Ace Casino also provides poker.
Read ReviewLucky Wins Casino Verdict - Pros, Cons, and What It Offers
- Pros: Lucky Wins Casino offers a wide variety of games, with over 5,000 slots and 1,063 live dealer games from reputable providers. The casino offers secure transactions and a generous VIP program that enhances players’ overall experience.
- Cons: The casino’s payout times are slow, with withdrawals taking up to 3 days to process. Additionally, the casino has no mobile apps, which is a significant drawback for players who prefer gaming on the go. The casino operates under a Curacao license, which is not the most secure and trusted license available.
Lucky Wins Casino vs Competitors: How It Compares to Other Top Casinos
Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
---|---|---|---|---|---|---|---|
![]() | 5000 | 1063 | 2023 | $/€20 | $/€15000 | 3 days | 24/7 |
![]() | 751 | 264 | 2002 | $/€10 | $/€16000 | 2 days | 24/7 |
![]() | 4258 | 384 | 2023 | $/€10 | $/€30000 | 3 days | 24/7 |
![]() | 1363 | 217 | 2023 | $/€10 | N/A | 2 days | 24/7 |
![]() | 375 | 11 | 2022 | $/€25 | $/€20000 | 1-2 days | 24/7 |
![]() | 5213 | 306 | 2020 | $/€10 | $/€20000 | 2-3 days | 24/7 |
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How We Review Lucky Wins Casino - Our Methodology Explained
At CasinoAlpha, ensuring a trusted and comprehensive analysis. Through an exhaustive testing and review phase led by our seasoned expert – Lucky Wins Casino is awarded a CasinoAlpha Rating of 7.8 out of 10 . Our process includes a meticulous examination of banking methods for both deposits and withdrawals to verify their efficiency and security. Furthermore, we extensively test a variety of slots and live games to assess the quality and fairness of the gaming experience at Lucky Wins Casino. ensuring that our evaluations retain their relevance and trustworthiness for our players.
Review | Details |
---|---|
Reviewer | Adela Mariuta |
CasinoAlpha Rating | |
Test Duration | 0 Hours |
Review Duration | 0 Hours |
Deposit Methods Checked | Yes |
Withdrawal Methods Checked | Yes |
Slots Tested | Yes |
Live Games Tested | Yes |
Published Date | Sep 2024 |
Updated Date | Feb 2025 |
Lucky Wins Casino Rankings Across Our Categories
Category | Trending |
---|---|
Dama NV Casinos | Top 5 |
AstroPay Casinos | Top 10 |