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Our team of experts, boasting over 9 years of collective experience conducted a comprehensive examination Lucky Wins Casino, a reputable gaming establishment holding trusted licenses since its inception in 2023. In this detailed review, our main mission was to closely assess whether the Lucky Wins Casino maintains the requisite standards for legitimacy, game diversity, financial operations, and mobile usability. Furthermore, we did a deep dive into how the casino's site performs on mobile devices and looked into other key details.
100 free spins are added to the welcome package, with 25 spins awarded immediately and the rest over the next 3-7 days.
Free spins are available on popular slots, though specific games may vary by location.
Bonus Verdict
Lucky Wins offers a substantial bonus of up to €500, plus 100 free spins. The free spins are awarded in batches, with 25 available immediately and the rest over the next few days. However, you must wager at least 40 times the bonus plus any winnings from the free spins before cashing out. The free spins are on popular slots like Book of Dead and Big Bass Splash. All in all, it’s a good offer, but the wagering requirement is something to keep in mind.
Reload Offers
2nd Deposit100% Up To €500
3rd Deposit50% up to €1000 + 50 Free Spins
4th Deposit50% Up To €1000
5th Deposit50% Up To €5000
Only by email
9.2Alpha Rating
Get 100 Free Spins No Deposit
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Our comprehensive review of Lucky Wins Casino reveals a diverse array of features. The game selection is diverse, encompassing various genres, but the overall quality and innovation could be more pronounced. While the casino maintains a standard level of security features, our analysis identified several areas requiring enhancements for maximum player security.
While the live chat customer service is competent the consistency of their responsiveness leaves room for improvement. Overall, Lucky Wins Casino, owned by Dama NV, provides a middling experience, suitable for casual players who value variety but may not meet the expectations of more discerning players.
7.8/10Alpha RatingFair
Legit & Fairness
8.0/10
Payment Methods
7.4/10
Customer Support
7.8/10
Product Rating
8.4/10
Reputation
7.6/10
Lucky Wins Casino Overview
Min deposit
$/€20
Max cashout
$/€15000
Payout time
3 days
Game types
Roulette, Baccarat
+ 15 more
Game types
SlotsTable gamesVideo PokerJackpotsKenoBingoBlackjackCrapsSic BoPokerScratchcardsClassic SlotsLive casino5-Reel SlotsWheel of Fortune
Slot games
5000
Live games
1063
Vip program
Exclusive bonuses, Loyalty points
+ 1 more
Vip program
Tiered Loyalty Programs
Website Language
English , German
+ 4 more
Website Language
Finnish Japanese Norwegian Russian
Customer Support Language
English , German
+ 3 more
Customer Support Language
Finnish French Norwegian
Payment methods
Our Expert's Opinion: Is Lucky Wins Casino the Right Choice for You?
"After a detailed examination, I can confidently recommend Lucky Wins Casino for its adherence to equitable standards. It's licensing, reasonable terms, payment support, and responsive player service verify the trustworthy operations from Dama NV. The selection of preferred payment options and partnerships with notable providers greatly amplifies its appeal. While advising further individual review, Lucky Wins Casino earns my endorsement having met benchmarks for ethical, player-friendly conduct across the board, with a rating of 7.8 out of 10."
Is Lucky Wins Casino Safe? Analysing Fairness and Security
8.0/10Legit & Fairness
Casino T&C
Restrictive Terms
Bonuses T&C
Restrictive Terms
Responsible Gaming
4 Options
At Lucky Wins Casino, fairness and security are a priority, and they are protected using the latest mechanisms to ensure a safe gaming environment for all players.
Lucky Wins Casino Safety Features:
SSL Encryption: Lucky Wins Casino has SSL encryption on its website to protect players’ data, ensuring all transactions are secure.
Firewall Protection: Strong firewall measures are in place to protect against unauthorized access and external threats.
Overall Security Verdict: Lucky Wins Casino provides a solid level of security for its players, making the casino a safe platform for online gambling.
Fairness of Games
Aspect
Details
Verdict
RNG Certification
Certified by Itech Labs, ensuring random and fair game outcomes.
Fair
Game Audits
Third-party firms regularly audit the games to maintain transparency.
Transparent
Responsible Gambling
Lucky Wins Casino promotes responsible gambling through 4 responsible gambling tools and resources.
Tools Available:
Self Limits: Set personal limits on deposits, losses, or time spent gambling.
Take a Break: Temporarily suspend access to the casino for a set period.
Minor-restrictive tools: Blocks access to the casino platform for underage players.
Self-Exclusion: Options for temporary or permanent exclusion.
Support Resources:
Links to Support Organizations: GamCare, Gambling Therapy, BeGambleAware
Helpline: 24/7 support via a dedicated helpline.
Responsible Gambling Verdict: Lucky Wins Casino provides comprehensive resources and tools for responsible gambling, supporting players in maintaining healthy gaming habits.
Your Guide to Lucky Wins Casino Payments - Deposits & Withdrawals
Ease of use: The deposit process is straightforward and user-friendly, making it accessible for all players.
Limits: Minimum deposit starts at $/€20, higher than the industry standard of $/€10, which can be too high for some players.
Deposit methods: Various payment methods are available, including Visa, Mastercard, e-wallets like Neteller and Skrill, Paysafecard, and cryptocurrencies like BTC, ETH, and LTC.
Fees: There are no fees for Lucky Wins Casino deposits.
Deposit process: Deposits are processed instantly, ensuring quick access to funds for playing.
Withdrawal Process Verdict
Limits: The minimum withdrawal is $/€20, with a maximum cashout limit of $/€15,000.
Withdrawal methods: You can withdraw using bank transfers, e-wallets like Neteller and Skrill, cryptocurrency, and credit cards.
Fees: Withdrawals are processed without any additional fees from the casino.
Payout times: Lucky Wins Casino withdrawals are typically instant, except when using cards like Visa and Mastercard, which can take 1 to 3 business days. Bank Transfers are the slowest, taking 3 to 5 days.
Withdrawal process: The process is straightforward, with KYC verification required. Players can easily track their withdrawal status in the account section.
Customer Support at Lucky Wins Casino - How to Get Help When You Need It
8.0/10Customer Support
Live Chat
Yes
Live Chat 24/7
Yes
Response Time
Slow (11-30 min)
Helpful Chat
Not helpful
FAQ
Incomplete
Email
support@luckywins.com
Lucky Wins Casino customer support is available 24/7 through live chat, email, and the casino’s FAQ section. The casino ensures that players can access assistance, although response times vary.
Response time & quality: Response time is slow, ranging between 11 and 30 minutes, and the quality of responses could be improved.
Availability: The live chat is available 24/7, but its slow response times make it less useful.
Live Chat interaction: Interactions via live chat are slow and not always helpful, with a waiting time of around 10 minutes, though the agents are polite.
Email interaction: Email support is available but not suitable for urgent questions, as response time can take up to 24 hours. However, the quality of email support is better than that of live chat.
Overall verdict: Customer support at Lucky Wins Casino is available at all times, but slow response times and unhelpful replies impact player satisfaction.
What we recommend Lucky Wins Casino to improve
We recommend that Lucky Wins Casino improve the response times of its live chat, as the current slow time can frustrate players looking for quick help. Expanding the FAQ section with more comprehensive answers will help players solve simple issues independently.
Lucky Wins Casino Products: Slots, Table Games, and Live Casino
8.4/10Product Rating
Game Providers
108
Slot games
5000
Live games
1063
Usability
Slow Performance
Apps
Desktop app
Game types
Roulette
Baccarat
Slots
Table games
Video Poker
Jackpots
Keno
Bingo
Blackjack
Craps
Sic Bo
Poker
Scratchcards
Classic Slots
Live casino
5-Reel Slots
Wheel of Fortune
Game providers
Slots: Lucky Wins Casino offers a diverse selection of around 5,000 slots, with top titles like Book of Dead and Starburst. Popular slot providers include Play’n GO and NetEnt. Players can enjoy betting with a minimum of $/€0.10 and a maximum of $/€100.
Live Dealer games: Lucky Wins Casino features roughly 1,063 live games, including popular titles like Live Blackjack and Live Roulette from Evolution Gaming and Pragmatic Play. The variety and quality of games make it a solid choice for live gaming enthusiasts.
Casino Sign-Up Process & Usability: The Lucky Wins Casino login process is simple and user-friendly, allowing quick access to all casino features.
Desktop performance: The desktop version performs smoothly, though relatively slow, and minor improvements could enhance the user experience.
Mobile performance: The Lucky Wins Casino mobile version functions well, with quick loading times and all the games and features of the desktop version available.
Lucky Wins Casino app: While there is a Lucky Wins Casino desktop app which allows for faster and smoother gameplay, the lack of mobile apps is a notable drawback for mobile players.
VIP programme: Lucky Wins Casino offers a tiered VIP program based on loyalty points, providing exclusive bonuses and rewards for returning players.
How Lucky Wins Casino’s Reputation Stands Up: Licensing, Security, and Third-Party Reviews
7.6/10Reputation
Licenses
Curacao
Online since
2023
Third Party Reviews
Poor
Gambling Products
3
Licenses
Curacao - 8048/JAZ2020-13
Gambling Products
Online Casino
Betting
Bingo
Poker
Brick & Mortar
Lucky Wins Casino is a relatively new casino, established in 2023, operating legally under a Curacao license. While its reputation is still developing, the casino provides a secure and fair gaming environment.
User reviews: Player reviews appreciate the Lucky Wins Casino slot collection and secure payment methods. However, customer support is a drawback for many players, as it is slow and inefficient.
Industry recognition: As a new casino, Lucky Wins has yet to gain notable industry recognition or awards. It operates under a Curacao license, which offers a basic level of security.
CasinoAlpha’s Verdict: CasinoAlpha rates Lucky Wins Casino 7/10 for its fair gameplay, secure transactions, and reasonable casino terms but highlights areas for improvement, such as slow payout times and poor customer support.
Lucky Wins Casino Verdict - Pros, Cons, and What It Offers
Pros: Lucky Wins Casino offers a wide variety of games, with over 5,000 slots and 1,063 live dealer games from reputable providers. The casino offers secure transactions and a generous VIP program that enhances players’ overall experience.
Cons: The casino’s payout times are slow, with withdrawals taking up to 3 days to process. Additionally, the casino has no mobile apps, which is a significant drawback for players who prefer gaming on the go. The casino operates under a Curacao license, which is not the most secure and trusted license available.
Lucky Wins Casino vs Competitors: How It Compares to Other Top Casinos
Casino
Slot Games
Live Games
Online Since
Min. Deposit
Max. Cashout
Payout Time
Live Chat (24/7)
5000
1063
2023
$/€20
$/€15000
3 days
24/7
751
264
2002
$/€1
$/€16000
2 days
24/7
4258
384
2023
$/€20
$/€30000
3 days
24/7
1216
186
2024
$/€10
N/A
2 days
24/7
375
11
2022
$/€10
$/€20000
1-2 days
24/7
5213
306
2020
$/€10
$/€20000
2-3 days
24/7
Explore Lucky Wins Casino’s Sister Sites - Find Casinos With Similar Experience
LuckyElf Casino has a quick payout processing time of just one day, allowing players to get their winnings very fast. The casino works with over 90 game providers, including well-known companies such as Endorphina, Betsoft, and NetEnt. LuckyElf Casino offers a wide range of payment alternatives, from traditional methods like Pay by Phone and Skrill to new cryptocurrency options like Dogecoin and Bitcoin Cash.
Pribet Casino
Pros
1553 slot games
Affordable minimum deposit of $10
24/7 Live Chat Support
Cons
No apps for mobile devices
Long payout period of more than 3 days
Verdict
Introduced in 2022, Pribet Casino is a new online gambling platform that aims to bring a fresh perspective to the market. While it's still working on establishing its reputation for being reliable and safe, Pribet is showing potential with its strong foundation. The casino offers over 1,500 slot games, providing a good balance of variety and quality. Pribet Casino is licensed in Curacao, which offers a basic framework for protecting players.
Royal Ace Casino
Pros
Offers fiat and crypto payments
Contact through 24/7 live chat
Cons
Slow payouts
Has no phone or desktop apps
Minimum deposit of $/€30
Verdict
Royal Ace Casino is licensed in Curacao, guaranteeing a secure and regulated gaming environment. The platform provides a consistent selection of game types, such as classic slots, baccarat, and roulette, to cater to diverse player preferences. In addition to its online casino offerings, Royal Ace Casino also provides poker.
How We Review Lucky Wins Casino - Our Methodology Explained
At CasinoAlpha, ensuring a trusted and comprehensive analysis. Through an exhaustive testing and review phase led by our seasoned expert – Lucky Wins Casino is awarded a CasinoAlpha Rating of 7.8 out of 10 . Our process includes a meticulous examination of banking methods for both deposits and withdrawals to verify their efficiency and security. Furthermore, we extensively test a variety of slots and live games to assess the quality and fairness of the gaming experience at Lucky Wins Casino. ensuring that our evaluations retain their relevance and trustworthiness for our players.
Adela enjoys exploring the industry in-depth and gathering insights to provide useful guides and casino reviews meant to help players throughout their online gambling journey. When she’s not venturing into the gambling universe, she likes taking long drives and listening to old-school tunes.
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