How to claim this bonus
- Sign up and create a new account at the casino
- Verify your e-mail and phone number
- Opt-in for the bonus on the “Promotions” page
- Deposit at least £10
- The bonus will automatically be credited to your account
Legit & Fairness 10.0/10 |
Payment Methods 8.5/10 |
Product Rating 10.0/10 |
Customer Support 8.0/10 |
Reputation 10.0/10 |
Min deposit | £10 |
Max cashout | £100000 |
Payout time | 1-2 days |
Game types | Roulette, Baccarat + 16 more |
Slot Games | 2500 |
Live Games | 125 |
Vip program | Exclusive bonuses, Loyalty points + 4 more |
Website Language | English |
Customer Support Language | English |
Casino T&C Fair Terms |
Bonuses T&C Fair Terms |
Responsible Gaming 12 Options |
Pros | Cons |
---|---|
Operates under a UKGC license | |
Offers 12 responsible gambling tools | |
Has SSL Encryption and Firewall Protection |
Min deposit | £10 |
Min. Withdrawal | £20 |
Max cashout | £100000 |
Payout time | 1-2 days |
Currencies | GBP, EUR + 9 more |
Our team of experts tested Luna Casino’s payment section and found it accepts only five methods: Visa, Mastercard, Apple Pay, Bank Transfers, and PayPal. Although these are popular payment methods, the selection is limited.
Pros | Cons |
---|---|
High £100,000 maximum cashout limit | £10 fee on Bank Transfer withdrawals |
Fast 1-2 days payouts | High £20 minimum withdrawal |
Live Chat Yes |
Live Chat 24/7 No |
Response time Fast (1-5 min) |
Helpful Chat Helpful |
FAQ Acceptable |
Email support@lunacasino.com |
While reviewing Luna Casino, we tested its customer support to ensure UK players can access quick and helpful help. The casino offers live chat, email, and an FAQ section, a standard set of support channels for UK online casinos. However, during our Luna Casino review, we found that live chat is not available 24/7, which limits accessibility to support.
Luna Casino Support Features | Our Editor’s Verdict |
---|---|
Live Chat Interaction | We encountered fast live chat responses, with wait times of 1-5 minutes. The responses were helpful and detailed, and the casino agents were polite and knowledgeable. |
Email Interaction | Email responses were slower than live chat, taking a few minutes to a few hours, which is standard for email support. However, the responses were helpful and thorough. |
FAQ’s in-depth | The casino’s FAQ section is acceptable. It covers topics such as promotions, payments, and account settings. |
Luna Casino customer support is fast and helpful, with polite and knowledgeable casino agents offering detailed replies via live chat and email. However, we recommend the casino make live chat available 24/7 to improve access to support for UK players. Additionally, expanding the FAQ section to include more issues is recommended.
Licenses UK Gambling Commission |
Online Since 2014 |
Third Party Reviews Fair |
Gambling Products 3 |
UK Gambling Commission - 39326 |
Online Casino
Betting
Bingo
Poker
Brick & Mortar
CasinoAlpha experts analysed the Luna Casino license, security measures, game fairness, and player feedback to asses its reputation.
Section | Verdict |
---|---|
Licensing and Regulation | Luna Casino has been licensed by UKGC since its launch in 2014. It ensures the casino operates legally and adheres to industry standards. |
Security Measures | The casino uses SSL Encryption to protect player data and transactions from external threats. |
Fairness of Games | Luna Casino has an iTechLabs RNG certification, ensuring fair and random game results. The games at Luna Casino undergo regular iTechLabs audits to maintain high fairness and transparency. |
Player Feedback | The general sentiment across player Luna Casino reviews is positive, with many appreciating the diverse game library and fast and helpful customer support. However, many mention the high £20 minimum withdrawal and the fees on Bank Transfer withdrawals as downsides. |
Conclusion on Reputation | Luna Casino has maintained a positive reputation over a decade of experience in the online gambling industry. Our experts at CasinoAlpha recommend it as a casino with high-security standards and player protection mechanisms. |
Our Luna Casino review analysed its main features, such as games, payments, customer support, and legitimacy and fairness, to determine whether it is a recommended online casino for UK players. We found both positive and negative when it comes to Luna Casino. It offers quick and helpful customer support but has no 24/7 live chat. It provides fast cashouts but has a fee on Bank Transfers and a higher-than-average £20 minimum withdrawal. We consider this an excellent online casino and recommend it to UK players and slot or live game enthusiasts who prefer high-security and smooth gameplay across devices.
Pros:
Cons:
Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
---|---|---|---|---|---|---|---|
2500 | 125 | 2014 | £10 | £100000 | 1-2 days | Not 24/7 | |
890 | 60 | 2018 | £10 | £100000 | 3 days | 24/7 | |
1700 | 178 | 2018 | £10 | £100000 | 1-2 days | 24/7 | |
500 | 0 | 2013 | £10 | £100000 | 2 days | 24/7 | |
3200 | 86 | 2020 | £10 | £1000000 | 2-3 days | 24/7 | |
1309 | 105 | 2012 | £10 | £100000 | 1 day | 24/7 |
CasinoAlpha's team analysed Rise Casino, and our final verdict placed them among other good quality casinos. It's a niche website that focuses on slot games from top providers, ensuring gameplay quality. The low minimum deposit of £10 makes the platform accessible to all players and makes Rise Casino a top destination for budget slot enthusiasts. The payment method list is short but includes PayPal and Paysafecards, which UK players prefer over other options, making Rise Casino a top choice all-around.
Read ReviewThough the only product you'll be able to find at Slots Devil Casino is exclusively casino games, these are carefully selected, given their lower number of 420 slot games. The casino has yet to add live dealer games to its site, but we'll keep an eye on it. For its licences, Slots Devil abides by the laws imposed by the UKGC, meaning you'll be safe while playing here.
Read ReviewLatest New Online Slots Casino made it into our online casino ranking for deposits and withdrawal versatility. The lowest deposit and withdrawal limit is £10, and the max. cashout limit is £1000000, so the website caters to all types of players. The live dealer games collection is limited, but our tests determined that the slots catalogue is better than the average slots collection on UK sites, thanks to the diversity and the exclusive slots available. This casino is a great overall option for slots players with any budget.
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Review | Details |
---|---|
Reviewer | Mihnea Mosneagu |
CasinoAlpha Rating | |
Test Duration | 15 Hours |
Review Duration | 22 Hours |
Deposit Methods Checked | Yes |
Withdrawal Methods Checked | Yes |
Slots Tested | Yes |
Live Games Tested | Yes |
Published Date | Aug 2024 |
Updated Date | Jan 2025 |