- To claim this Prime Casino welcome bonus, use code KING when making your first deposit.
- You can use the bonus spins only on Big Bass Bonanza by Reel Kingdom.
- The spins will be credited in daily batches available only for 24 hours.
Prime Casino User Reviews
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Prime Casino Review
Legit & Fairness 9.0/10 |
Payment Methods 8.0/10 |
Product Rating 9.0/10 |
Customer Support 7.6/10 |
Reputation 9.0/10 |
Prime Casino Overview
Min deposit | £10 |
Max cashout | £100000 |
Payout time | 1-2 days |
Game types | Roulette, Baccarat, Slots+ 17 more |
Slot Games | 6000 |
Live Games | 350 |
Vip program | No Vip |
Languages Website | English |
Payment methods | Visa, MasterCard, PayPal+ 6 more |
Prime Casino: Fairness and Trustworthiness
Casino T&C Fair Terms |
Bonuses T&C Reasonable Terms |
Responsible Gaming 10 Options |
- Prime Casino legitimacy: Prime Casino is licensed by the UKGC, ensuring it operates under regulatory and industry standards.
- Casino Payout: Prime Casino payout times are average, with withdrawals taking approximately 1-2 days to process.
- Safety at Prime Casino: The online casino employs robust safety measures, including SSL encryption and secure payment gateways, to protect player data and transactions.
- Security and Responsible Tools: Prime Casino is a secure and player-focused casino that offers 10 responsible gambling tools, including reality checks, access to game history, and self-exclusion options.
Pros & Cons of legitimacy and fairness
Pros | Cons |
---|---|
Operates under a UKGC license | Slower payouts compared to similar casinos, such as LuckyMe Slots with 1-day payouts |
Offers 10 responsible gambling tools | ‘ |
Prime Casino: Payment Methods
Min deposit 10 $/€ |
Min. Withdrawal 20 $/€ |
Max cashout 100000 $/€ |
Payout time 2 days |
Currencies
Our team reviewed and tested the Prime Casino deposit and withdrawal methods to evaluate ease, speed, and the overall payment experience.
- Deposit process: Depositing at Prime Casino is simple and quick. The casino supports multiple payment methods, such as Mastercard, Visa, PayPal, Paysafecard, and Apple Pay. The process is intuitive and completed within minutes, as analysed during our review.
- Withdrawal process: Prime Casino allows straightforward withdrawals using the same payment methods for depositing, except for Paysafecard. The process is user-friendly, but identity verification can make withdrawal times longer for new players.
- Payout Times: Prime Casino payout times range from 1 to 2 days, which is average for the online gambling industry.
- Limits: Prime Casino minimum deposits start at £10, the industry standard, while withdrawals have a £20 minimum, which is limiting for low-stakes players. The maximum withdrawal limit is £100,000, which is competitive for most players, especially high-rollers.
- Fees: Prime Casino does not charge fees for deposits or withdrawals.
Pros & Cons of Deposits & Withdrawals
Pros | Cons |
---|---|
No fees for deposits or withdrawals | Withdrawal times of 1-2 days could be faster |
High maximum withdrawal limit of £100,000 | Higher-than-average £20 minimum withdrawal |
Prime Casino Support
Live Chat Yes |
Live Chat 24/7 No |
Response time Average (6-10 min) |
Helpful Chat Not helpful |
FAQ Acceptable |
Email contact@primecasino.com |
Language Options
Our team analysed and tested the customer support channels at Prime Casino to determine their effectiveness and accessibility.
Support Features | Our Editor’s Verdict |
---|---|
Live Chat Interaction | Prime Casino offers live chat support, but it is not available 24/7. When tested, response times ranged from 6 to 10 minutes, which is average. The agents provided unhelpful answers during our review, and the absence of 24/7 availability is also a drawback. |
Email Interaction | Email replies were received within 24 hours, which is standard. The responses were more detailed and professional than live chat, but this method is unsuitable for urgent issues. |
FAQ’s in-depth | The Prime Casino FAQ section is acceptable and covers a broad range of topics. It is a helpful starting point for basic issues, allowing players to solve simple issues independently. |
Editor’s Final Verdict for Support
Prime Casino’s customer support is quick but has room for improvement. The lack of 24/7 live chat limits its accessibility during off-hours, and the response quality needs improvement. The casino will also benefit from adding phone support and expanding the support language besides English.
Prime Casino’s Reputation
Licenses UK Gambling Commission |
Online Since 2005 |
Third Party Reviews Fair |
Gambling Products 3 |
Licenses
UK Gambling Commission - 39326 |
Gambling Products
Online Casino
Betting
Bingo
Poker
Brick & Mortar
To assess Prime Casino’s reputation, our reviewers tested and analysed key factors, including licensing, security, game fairness, and player feedback.
Section | Verdict |
---|---|
Licensing and Regulation | Prime Casino operates under a UKGC license, ensuring compliance with strict industry standards for fairness and player protection. |
Security Measures | Prime Casino employs SSL encryption technology to protect player data and transactions. This security standard protects sensitive information from unauthorized access, providing a secure environment for UK players. |
Fairness of Games | The casino uses certified RNGs to ensure fair game outcomes. Third-party organizations like eCOGRA regularly audit Prime Casino’s games. |
Player Feedback | Analysed player reviews across platforms show a mix of positive and constructive feedback. Some appreciate the variety of games and high payout limits, but others report unhelpful customer support responses. |
Conclusion on Reputation | Prime Casino is a reputable and secure online casino with strong licensing, reliable fairness measures, and positive player feedback. Improving issues like customer support helpfulness will strengthen its appeal for UK players. |
Prime Casino Top 3 Alternatives
Las Vegas Casino
Pros
- 10 different payment methods
- Low minimum deposit of £10
- Fast within a day cashout
Cons
- Low maximum cashout limit of £6000
- Slow registration process
Verdict
With a great collection of over 1000 slots powered by popular developers of the industry, such as NetEnt, Play'n Go and others, Las Vegas Casino is a good stop for slots. On top of that, what makes this casino safe is the fact that there are 2 different licenses available, the mandatory UKGC and the MGA license, which proves the high level of security that this casino enforces.
Hunky Bingo
Pros
- £5 minimum deposit
- PayPal deposits available
- Well-rounded customer support
Cons
- No Play'n GO games
- No live casino games
Verdict
Hunky Bingo casino is among our chosen online casinos due to the fact that you get to play with a great collection of over 400 slots powered by some of the most popular developers of the industry, such as Pragmatic Play, NetEnt and others. Also, there is a fast payout time that completes within a day. Hunky Bingo offers a low minimum deposit of £5, which will allow players to test it with low financial risks before they consider to join it.
Betfred Casino
Pros
- £5 minimum deposit and cashout
- Fast within a day withdrawals
- Exclusive games
- App for iOS devices
Cons
- 3-day KYC process
- Fees on withdrawals
- Slow 2-day withdrawal time
Verdict
Providing a minimum deposit of just £5, Betfred Casino caters to newer and casual players looking to test the waters without spending a lot. The minimum deposit gives you access to Betfred's selection of exclusive slots and live casino games made in-house specifically for their brand. It's rare to find exclusive games not available anywhere else, so the chance to try these is a major draw. Between the low £5 deposit and the appeal of playing exclusive Betfred titles you won't find at any other casino, new players have plenty of incentive to give this brand a try.
Read ReviewPrime Casino Summary
After reviewing Prime Casino, we found that it stands out as a reliable and well-rounded online casino. The casino is legitimate and operates under a UKGC license, ensuring player security and offering diverse slots and live games. While some areas, like 24/7 live chat and support quality, could improve, the overall experience is positive and trustworthy.
Pros:
- Licensed by the UKGC for secure and fair gaming.
- Over 6,000 slots and 350 live dealer games from popular providers.
- There are no fees for deposits or withdrawals.
Cons:
- No 24/7 live chat support is available.
- Customer support replies are not helpful.
Compare Prime Casino with Other Top UK Casinos
Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
---|---|---|---|---|---|---|---|
6000 | 350 | 2005 | £10 | £100000 | 1-2 days | Not 24/7 | |
1900 | 85 | 2018 | £10 | £100000 | 3 days | 24/7 | |
1380 | 58 | 2020 | £10 | £100000 | 2 days | 24/7 | |
600 | 50 | 2019 | £10 | £100000 | 2-3 days | 24/7 | |
3500 | 40 | 2018 | £10 | £100000 | 1 day | Not 24/7 | |
300 | 0 | 2018 | £10 | £50000 | 2 days | No |
Prime Casino Sister Sites: Explore More Casinos for a Similar Experience
Prime Casino Review Methodology
Review | Details |
---|---|
Reviewer | Adela Mariuta |
CasinoAlpha Rating | |
Test Duration | 8 Hours |
Review Duration | 36 Hours |
Deposit Methods Checked | Yes |
Withdrawal Methods Checked | Yes |
Slots Tested | Yes |
Live Games Tested | Yes |
Published Date | Nov 2024 |
Updated Date | Jan 2025 |
Prime Casino’s Rankings Across Our Categories
Category | Trending |
---|---|
20 Free Spins | Top 20 |
Sofort Casinos | Top 10 |
Skill on Net Casinos | Top 20 |