Our team if experts rate this QueenPlay casino bonus as recommended since it provides players with an overall average value and requirements. The wagering requirements are 35x, which is resonable for a £50 bonus and 75 spins.
Queen Play Casino User Reviews
Rate casino and write a review
Queen Play Casino Review
![Queen Play Casino](https://casinoalpha.com/wp-content/uploads/2023/07/211.Queenplay-Casino-300x150.png)
8.0/10 |
7.8/10 |
9.4/10 |
9.0/10 |
9.8/10 |
Queen Play Casino Overview
Min deposit | £10 |
Max cashout | £7000 |
Payout time | 2 days |
Game types | Roulette, Baccarat, Slots+ 8 more |
Slot Games | 3400 |
Live Games | 230 |
Vip program | Cashback, Free spins, Exclusive bonuses+ 8 more |
Languages Website | English |
Payment methods | Visa, MasterCard, PayPal+ 7 more |
Queen Play Casino: Fairness and Trustworthiness
Casino T&C Fair Terms |
Bonuses T&C Fair Terms |
Responsible Gaming 15 Options |
Creating the Queenplay casino review, we have also learned that the platform was first launched in 2020 by AG Communications Limited, part of Aspire Global International. Starting in 2005 as an iGaming professional, Aspire Global International Ltd currently has over 300 employees, 60+ iGaming brands, 30+ nationalities, all while operating under 14 jurisdictions.
Responsible Gambling
We consider it important to provide the available responsible gaming tools in our Queenplay casino review to maintain a safe environment and prevent impulsive use of the platform. A few of these tools will also block any incoming Queenplay promo codes notifications to be sent to your devices, action that can also be done by contacting customer support. The Responsible Gaming tools are the following:
- Advice regarding this matter – Casino’s guidance on how to gamble safely;
- Trained customer support – Certified agents that can assist with problem gambling;
- Minor-restrictive tools – Prevent underage gambling through Net Nanny, Gamlock or Betfilter;
- Self-assessment – A test to bring awareness of your gaming behaviour;
- Deposit limits – Set daily, weekly or monthly limits on the sum to deposit;
- Reality checks – Pop-ups from half an hour or 1 hour showing the amount of time played;
- Session limits – Set an amount of time to have in a single session;
- Financial activity monitor – View all financial transactions from the last year;
- Access to game history – See the games played from the previous 4 months;
- Take a break – From 24 hours up to 6 weeks;
- Self-exclusion – Self-exclude for 1, 3, 6 months or permanently;
- Account closure – Completely close your account;
- Useful links – Specialised organisations that can offer guidance such as Gambling Therapy Hotline, Gam Stop, Gambling Anonymous and Helping Hand/IGC;
- Autoplay limits – In the game, select the number of rounds to play in a session automatically;
- Reverse withdrawal preference – You can cancel a withdrawal request within 2 days after requesting it.
You will need to contact customer support to set a limit on the session you have or close your account. Deposits limits, reality checks, transactions and game history are placed under My Account. The other limits or actions can be done from the Responsible Gaming section situated at the website’s bottom. If one or more of the tools are not working properly or not showing up, contact customer support for further assistance. Suppose gambling is having a negative impact on your daily life or disrupts your state of mind. In that case, we recommend contacting customer support for a permanent self-exclusion or reaching out to specialised organisations that can provide guidance, support, and help.
Queen Play Casino: Payment Methods
Min deposit 10 $/€ |
Min. Withdrawal 10 $/€ |
Max cashout 7000 $/€ |
Payout time 3 days |
Currencies
Depositing Funds at QueenPlay Casimo
When considering making transactions for Queenplay promo codes or just using real funds in-game, press the cashier button on the right upper corner. The depositing methods to use are Visa, MasterCard, Neteller, PayPal, Paysafecard, and Trustly, among others. Tips While in a lobby, click the Cashier button, then on Deposit, choose the payment method and follow the steps. To place a deposit, place not less than £10, while there is no higher limit unless you set it up. Then you can verify your balance from the box on the right upper corner or My Account section.
Withdrawals
To make a withdrawal, go to My Account and choose a suitable payment method. You have the possibility to withdraw not less than £10, but there is no higher limit. The methods are the same as for depositing, the exception being made by Paysafecard. Since requesting a withdrawal, there is a 48 hours timeframe for the casino to approve it. Tips In case you do not want to withdraw anymore, within those 2 days, there is the option to cancel it.
Queen Play Casino Support
Live Chat Yes |
Live Chat 24/7 Yes |
Response time Fast (1-5 min) |
Helpful Chat Helpful |
FAQ Extensive |
Email support@Queenplay.com |
Language Options
The customer support representatives are available by live chat and email, Monday to Sunday, from the dawn of morning until midnight. They can assist you with some of your queries. However, for faster answers to any question you might have, access the FAQ section placed at the website’s bottom. Towards understanding the complete user experience for our Queenplay casino review, we contacted customer support via live chat, and the response timeframe is approximately 2 minutes. The live chat window is placed in the top right corner, in the menu and under My Account by pressing the left bubble with a headset icon. Tips
- While in the live chat window, also find the FAQ section.
- By scrolling down, access the Contact Us section, from where you can fill in a contact form.
Recommendation We asked for general information about Queenplay promo codes, limits on transactions, and the verification process by contacting live chat support. We can advise you that only some agents can assist you and offer fair customer service and documented answers. Keep in mind that each casino company has its own customer support team. For this reason, we recommend you check out our casino groups selection to find different support approaches.
Queen Play Casino’s Reputation
Licenses MGA, UK Gambling Commission, Swedish Gambling Authority, Irish Betting Licence |
Online Since 2020 |
Third Party Reviews Poor |
Gambling Products 3 |
Licenses
![]() | MGA - MGA/CRP/148/2007 |
![]() | UK Gambling Commission - 039483-R-319409-015 |
![]() | Irish Betting Licence - 1014834 |
![]() | Swedish Gambling Authority - 18Li7458 |
Gambling Products
Online Casino
Betting
Bingo
Poker
Brick & Mortar
Queenplay Casino is recognised for its player-centric approach, particularly in offering no withdrawal limits and comprehensive customer support. While it excels in providing a smooth gaming experience, some issues, such as occasional glitches on responsible gambling pages, have slightly impacted its reputation. Despite these concerns, it remains a reliable option for many online gamers.
Queen Play Casino Top 3 Alternatives
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Express Wins Casino
Pros
- More than 1200 slots.
- Pay by Phone deposits.
- Minimum deposit of £5.
- Max cashout £1000000.
Cons
- Only 2 Live Baccarat games.
- A withdrawal fee of £2.5 for all available methods.
- Only email support.
Verdict
Express Wins is great for new players on a budget who enjoy classic slots. Their £5 low minimum deposit is excellent in our books and favours beginners and casual players. The slot catalogue at Express Wins has over 1500 titles and achievement-based VIP programs that reward consistent gameplay. Among the few drawbacks of this online casino are the withdrawal fees and the lack of a live chat support option, which could impact the experience of inexperienced players who need quick assistance.
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MogoBet Casino
Pros
- 1800+ slots
- Accepts Trustly, PayPal and Neteller
- 24-hour transactions
Cons
- High minimum cashout
- No app versions
- Low cap on withdrawals
Verdict
BrightStar Casino offers players the possibility to play over 1800 different slots powered by popular industry developers, such as Pragmatic Play, NetEnt, Microgaming, and others. On top of that, BrightStar also allows players to deposit a low amount of £10, which is fit for every type of gambling budget. Safety is a top priority, and besides the mandatory UKGC license, this casino also offers an MGA license.
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King Casino
Pros
- Plenty of e-wallet options
- Android app version
- No cashout limits
Cons
- No Ezugi live games
- No phone support
Verdict
King Casino is our was selected for their uniqu games. Despite the casino not having an iOS app available as of %luna%, the Android app is viable and accommodates the mobile player base thoroughly. The casino has approximately 1000 games in total, which is a balanced number but certainly lower than some of the other casinos we've reviewed. All in all, having spent a significant amount of time playing on the app, King Casino is a top-tier choice when it comes to mobile gaming.
Read ReviewQueen Play Casino Summary
Queenplay Casino offers a seamless gaming experience with its fast registration process, a wide variety of games, and an Android app for on-the-go access. The platform supports players with multiple responsible gambling tools and unlimited withdrawals, making it a user-friendly choice. However, areas like the withdrawal process could benefit from improvements, and the lack of a loyalty program may discourage some players.
Pros & Cons
Pros
- Available customer support via Live Chat and email;
- Multiple Responsible gambling tools;
- Fast registration process;
- No limit on withdrawals;
- Various games and providers;
- Android app available.
Cons
- Rather low KYC and withdrawal process;
- Some responsible tool pages are not loading;
- A low number of Queenplay promo codes;
- No loyalty programme.
Why Queenplay Casino Stands Out?
Queenplay Casino distinguishes itself with its commitment to responsible gaming, providing multiple tools to support players in maintaining control over their gaming habits. The availability of an Android app further enhances accessibility, allowing players to enjoy their favorite games anytime, anywhere.
Compare Queen Play Casino with Other Top UK Casinos
Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
---|---|---|---|---|---|---|---|
![]() | 3400 | 230 | 2020 | £10 | £7000 | 2 days | 24/7 |
![]() | 1300 | 48 | 2018 | £10 | £100000 | 3 days | 24/7 |
![]() | 1200 | 60 | 2015 | £10 | £100000 | 2-3 days | Not 24/7 |
![]() | 1300 | 37 | 2020 | £10 | £7000 | +3 days | 24/7 |
![]() | 850 | 135 | 2019 | £10 | £100000 | +3 days | Not 24/7 |
![]() | 400 | 0 | 2020 | £5 | No limit | 1 day | 24/7 |
Queen Play Casino Review Methodology
Review | Details |
---|---|
Reviewer | Cosmin Brehoi |
CasinoAlpha Rating | |
Test Duration | 5 Hours |
Review Duration | 42 Hours |
Deposit Methods Checked | Yes |
Withdrawal Methods Checked | Yes |
Slots Tested | Yes |
Live Games Tested | Yes |
Published Date | Sep 2021 |
Updated Date | Nov 2024 |
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