This Hot Streak casino review will help UK players know this new online casino inside out. Our insightful sections offer the best information about the Hot Streak casino bonus, website games and more.
- The website is well-performing and intuitive for all UK players. Its colours are not deranging to the eyes. Unfortunately, it doesn't have any mobile apps available.
- There are well-known payment methods available such as Visa, Mastercard and Paypal. Unfortunately, you can't use Pay by Phone, Skrill, Boku and Neteller. Also, the withdrawal processing time is 3 business days which is high.
- The platform has more than 600 games, but they are only slots. Unfortunately, the website doesn't provide any live games or table games.
- The Hot Streak casino bonuses available on this platform consist of a first deposit offer and extra spins offer. There are also bonuses for existing players but we don't see a welcome package and no deposit bonus.
- The customer service at this casino is represented by a 24/7 live chat and an email address. The Live chat agents provide useful answers to your queries. We couldn't find any phone number available.
- Here, you will see available most of the responsible gambling tools such as self-exclusion, reality checks and more. Unfortunately, session limit, a financial activity monitor and trained customer support are the responsible gambling tools missing.
| Min. deposit | £10 |
| Min. Withdrawal | £10 |
| Max. cashout | £1000000 |
| Payout time | 3 days |
| Game types | Slots, Jackpots, Progressive |
| Slot games | 680 |
| Live dealer games | 0 |
| Licenses | UK Gambling Commission, Gibraltar Regulatory Authority |
| Vip program | No |
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Jackpots -
Progressive -
Slots
Hot Streak Casino Review Table of Contents
Hot Streak casino bonus
- 100 FREE SPINS FOR £20
Code:BASS20Copied !More detailsMin deposit£20WageringNo WageringMax cashout£200Spins100Valid only for gamesBig Bass BonanzaImportant Terms
- Make your first deposit while using the code BASS22
- Maximum earnings from the spins are locked at £200
- The spins can only be used on Big Bass Bonanza
- The value of each spin is set at £0.10
Bonus Verdict
We highly recommend taking advantage of up to 100 free spins on popular Big Bass Bonanza slot from Hot Streak Casino. Simply enter promo code BASS20 on your first deposit over £20, then enjoy spinning risk-free. Just be sure to use all spins before they expire to avoid forfeiting any resulting winnings.
First deposit only. Min deposit and stake £20 on slots only. Promo code BASS20 required. Max 100 cash spins. Max one claim during promo period. Spins valid on Big Bass Bonanza. Total spin winnings capped at £200 per claim. - T&C Apply, 18+
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Casino overview
- Company name:
- Grace Media Limited
- Registration number:
- 12374912
- Website:
- https://casino.hotstreak.co.uk
- Online since:
- 2022
- Address:
- Suite 7, Hadfield House, Gibraltar, GX11 1AA
- Gibraltar Regulatory Authority:
- RGL No.125
- UK Gambling Commission:
- 057869-R-334655-001
With the help of our experts, we found that the company that owns and operates this website is Grace Media Limited.
This company has only 2 employees across all their locations. They generate over $200000 in sales annually. Grace Media Limited was incorporated on 23 December 2019.
Registration process
To complete our review, we created an account on this website. For UK players, the registration procedure will take 1 minute to complete.
For this process, you must prepare to give personal information such as:
- Full name.
- Full address.
- Date of birth.
- Mobile phone number.
- Email address.
Also, you must create a password that only you know so that you may log into the platform.
While completing the registration process, use your information in concordance with your documents. It will ease the KYC process.
KYC verifications
The Know Your Customer process is a must for all UK players. It prevents underage gambling, promotion violation, and theft of payment methods.
To complete this procedure, you must send them pictures that will prove your identity, address and ownership of the payment method.
To verify the identity, send them a picture of:
- Your ID.
- Driver’s licence.
- Passport.
For the address verification, send them a picture of:
- A bank statement.
- A utility bill.
To provide the proof of the payment method ownership, send them:
- Photos of your card with your name on it.
- Relevant screenshots for the e-wallets.
Before you start to register, prepare all the information that you need to speed up the process.
Dormant accounts
The website declares your account to be inactive if, in a period of 12 months, you failed to do one of these actions:
- Complete a deposit.
- Make a bet.
- Complete a withdrawal.
If the 12 months period ended, the platform will send you an email. If you still don’t complete one of these actions after 3o days of receiving the email, your account will be considered inactive.
The website will try to withdraw the funds that remained in your dormant account. If they do not succeed in doing so, they will make them inactive and can be claimed by the player at any time.
User experience
We tested the website on various devices to provide our UK players with the best information. Our reason for doing this is to help punters understand better what they will find on this platform.
Here are the gadgets that we used:
| Device | Internet | Browser |
|---|---|---|
| Asus VivoBook | WIFI | Opera GX |
| iPhone XS | 4G | Safari |
| Samsung Galaxy Tab S8 | WIFI | Google Chrome |
Desktop
The desktop version of the website doesn’t have any visuals, but the overall platform looks promising. Its primary colours are black, yellow and red, and their combination is visually pleasant.
Every section is straightforward to find and is located in certain positions, making the platform intuitive to UK players. Also, the site makes available a search button to ease your overall experience.
The Hot Streak casino bonus section is intuitive, as they only show the promotions and the tournaments that are available.
Also, in the Hot Streak casino bonuses section, you will find a button with Terms. By pressing it, you will find out the terms and conditions that are unique for that offer.
By our tests, the website runs smoothly. There are no bugs or glitches that can interfere with the overall experience of UK players.
Mobile
The website is well optimised to run on mobile devices, making Hot Streak casino a part of our complete selection of the best mobile casinos. The interface will look the same as the desktop version, the only difference being the menu bar that will follow you as you scroll down.
Also, in the menu, you may see fewer sections. To be able to access all of them, you must swipe left.
Other than the menu bar, there aren’t differences in interface or games between the mobile and the desktop versions.
Unfortunately, this platform does not provide UK players with downloadable mobile apps.
Games
There are more than 630 games available on the platform for all UK players, making this casino one of our best slot sites. The games will be sectioned like this:
- Popular – Big Bass Bonanza, Starburst, Wild West Gold Megaways.
- New – Bolt Up, Lucky Nugget Megaways, Bomb Runner.
- Welcome slots – Wolf Gold, Diamond Mine, Release the Kraken.
- Megaways – Power of Thor Megaways, Chilli Picante Megaways, Great Rhino Megaways.
- All games – Prize Pot Picks, Phoenix Graveyard, Golden Elixir.
Some of the games have an I symbol that you can press. The website will show you information about that slot, such as the provider name, symbols that pay and more.
Slots
To make our review helpful to our players from UK, we prepared a table with examples and limits for the slots that you can find on this platform:
| Name | Provider | RTP | Min Bet | Max Bet |
|---|---|---|---|---|
| Bonanza Megaways | NYX | 96% | £0.20 | £20 |
| Finn and the Swirly Spin | NetEnt | 96.62% | £0.10 | £200 |
| Wolf Gold | Pragmatic | 96.01% | £0.25 | £50 |
| Extra Chilli | NYX | 96.2% | £0.20 | £40 |
Game providers
Hot Streak Casino vs. Market Standards
| Min. deposit Industry standard: GBP 10 | £10 |
|---|---|
| Min. withdrawal Industry standard: GBP 10 | £10 |
| Max. cashout Industry standard: GBP 100,000 | £1000000 |
| Payout Time Industry standard: 2 days | 3 days |
| Register time Industry standard: 2 Mins | 1 min |
| KYC Time Industry standard: 2 days | 1 day |
| Slot games Industry standard: 500 | 680 |
| Casino | Rating | Min. deposit | Min. withdrawal | Max. cashout | Payout Time | Register time | KYC Time | Slot games |
|---|---|---|---|---|---|---|---|---|
|
|
£10 | £10 | £1000000 | 3 days | 1 min | 1 day | 680 |
|
|
£10 | £10 | £1000000 | 1 day | 1 min | 1 day | 1100 |
|
|
£10 | £10 | £30000 | 1-2 days | 1 min | 1 day | 1000 |
|
|
£10 | £10 | £7000 | +3 days | 2 mins | 1 day | 900 |
|
|
£10 | £10 | £1000000 | 1 day | 2 mins | 2-3 days | 800 |
|
|
£10 | £20 | £1000000 | 1 day | 2 mins | 1 day | 2600 |
|
|
£10 | £10 | £1000000 | 1 day | 2 mins | 1 day | 300 |
|
|
£5 | £10 | No limit | 2 days | 1 min | 1 day | 96 |
Hot Streak Casino Review - Payment Methods
The website guarantees that your payments will be safe because they use a global leader in payments to process the deposits.
For all British players, the deposits are without any fees.
The players from the UK can change their payment method by going into their deposit menu.
Withdrawals
The website states that all withdrawals will be sent on the already used payment method. If the platform considers that the cashout can not be done, they will send you a cheque at their discretion.
If you submitted the wrong information and the withdrawal arrives in a different account, then the website is not responsible.
Also, suppose the withdrawal is sent back to the platform. In that case, they will investigate the issue and notify the UK player that their details are incorrect.
All withdrawals that have a value of less than £30 will come alongside a £1.5 fee.
| Payment | Min deposit | Max deposit | Min withdrawal | Max withdrawal | Withdrawal time |
|---|---|---|---|---|---|
|
£10 | No Limit | £10 | No limit | 3 business days |
|
£10 | No Limit | £10 | No limit | 3 business days |
|
£10 | No Limit | £10 | No limit | 3 business days |
|
£10 | No Limit | N/A | N/A | N/A |
Loyalty
The loyalty program here is called Rewards. Unfortunately, the website is not transparent on how to enter the program or if there is a levelling up that can be done.
Once any UK player gets in, they will earn Hot Streak casino bonuses that are consisted of matched offers, win boosts, extra spins or funds.
Also, they do offer other features like new games weekly, dedicated jackpots and additional player security.
The loyalty program is invitation-based. This website is not transparent on how a player can join or how it works overall.
Related casinos
Support
- Phone:
- No Phone available
- Email:
- hotstreak.support@nektanmail.com
- Live chat:
- 24/7
The support section will offer assistance to players through the 24/7 live chat, email, and FAQ section.
To enter the queue, you must provide the chat information such as:
- Your name.
- Your email address.
- Your message.
The bot will then welcome you and suggest sections of the FAQ that might help you. If you want to talk to an agent, there is a Get in touch button that you can use for that.
You will not wait more than 2 minutes waiting for the agent to respond. However, when you contact them, they will again ask for some information:
- Full name.
- The first line of the address.
- Postal code.
- Date of Birth.
From our experience with them, we must say that they provide helpful information for players from the UK, and they reply in a fast timeframe.
So, if you have any questions about the Hot Streak casino bonus, we recommend you to go and contact them.
Complaints
If players in theUK want to file a complaint against this website, whether it’s about the Hot Streak casino bonus or other issues, they can do so by contacting the customer service team.
Your problem will be investigated by them, and the answer will be given to you in 3 business days.
If you wish to escalate this complaint because you are not satisfied with the answer provided by the platform, it will be sent to a manager that will further investigate.
For this, you must wait 10 business days after you get an answer to your issue.
If still not satisfied, you can go to eCOGRA to file a complaint against the website, and they will investigate and give a definitive answer.
If your issue is not resolved and you know you have been wronged, don’t hesitate to contact eCOGRA. Use the link that is shown in the responsible gambling tools section.
Responsible gambling
The review that we made found the following tools:
- Protection against minor gaming – which offers a list of links to programs that block gambling activities on your computer once activated.
- Helpful advice – that the website offers players from the UK a set of advice regarding the gambling issue.
- Self-assessment – a test that one can take to understand if they are in danger of addiction.
- Account history – which refers to making available your purchases, withdrawals and games played so you have complete information about your actions.
- Reality checks – this will help you keep track of the time you spent gambling on this website.
- Deposit limits – a set of self-imposed limitations that can be set daily, weekly or monthly to keep your budget in control.
- Cool-off – which refers to selecting a period that can last from 24 hours up to 6 weeks.
- Self-exclusion – the period can be from 6 months to 5 years
- Useful links – they send a UK player to a specialised website that will provide them free and professional help.
Recommendation
Any player can use the responsible gambling features. We recommend you use them and create a habit of doing so because this will help you keep gambling under control.
Self-exclusion
Self-exclusion is one of the most efficient tools that is offered to UK players. On this website, it can be set to last from 6 months up to 5 years. An excluded player will not have access to their account, and they will not be able to cancel their decision.
During this period, the website will remove the player from their marketing database and will not permit them to create any new accounts.
Also, the self-excluded player will not receive news about Hot Streak casino bonuses or other offers.
After the period has passed, any players from the UK can reactivate their accounts by contacting Customer Support via Live Chat.
Tips
To apply this and more responsible gambling tools, you must go to the Safer Gambling section of the website.
Be aware
If any of the players from the UK decide to request self-excluding via email, the platform will take 72 hours to process it. This means that the players are fully responsible for any actions that will happen in their account at that time.
Hot Streak Casino Review - Pros and Cons
- One-day KYC processing time.
- Live chat agents provide helpful assistance.
- More than 15 well-known providers.
- More than 10 responsible gambling tools.
- Some slots have an additional info button.
- No phone support.
- No Table Games or Live Games.
- No downloadable mobile or desktop apps.
How we review
| Reviewer | Mihnea Mosneagu |
| Reviewer | Tudor Turiceanu |
| Casinoalpha rating | 8.1 / 10 |
| Test duration | 9 Hours |
| Review Duration | 42 Hours |
| Deposit Methods Checked | Yes |
| Withdrawal Methods Checked | Yes |
| Slots Tested | Yes |
| Live Games Tested | Yes |
| Published Date | Jun 2022 |
|---|---|
| Updated Date | Jan 2024 |
Hot Streak Casino Player Reviews
Do you feel like you've been unjustly treated as a gambler here? Or did you have a good time while playing their games and bonuses? We want to know all the details below!