
Fresh Rialto Casino UK Review (2023)
Use our Rialto Casino review to find out how to join the platform, deposit your funds, what you can wager them on, and what Rialto Casino promo codes you can opt for.
Min. deposit | £5 |
Min. Withdrawal | £5 |
Max. cashout | £1000000 |
Payout time | +3 days |
Game types | Roulette, Live Casino, Baccarat, Slots, Table games, Video Poker, Jackpots, Scratch cards, Bingo, Blackjack, Craps, Slingo, Progressive, Online lottery, Sic Bo, Live Roulette, Live Blackjack, Live Baccarat, Poker |
Slot games | 400 |
Live dealer games | 51 |
Licenses | UK Gambling Commission, Gibraltar Regulatory Authority |
Bonus | 100% up to £100 |
Vip program | No |
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Online lottery
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Sic Bo
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Slingo
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Progressive
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Live Casino
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Craps
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Scratch cards
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Live Baccarat
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Video Poker
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Jackpots
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Table games
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Slots
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Baccarat
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Live Roulette
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Bingo
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Live Blackjack
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Blackjack
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Poker
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Roulette
Rialto Casino Review Table of Contents
Disclaimer
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Casino Overview
- Company name:
- Rank Interactive (Gibraltar) Limited
- Registration number:
- 120385
- Website:
- rialto.com
- Stock indicator:
- RNK
- Online since:
- 2017
- Address:
- Suite 3, 2nd Floor, Icom House, 1/5 Irish Town, Gibraltar GX11 1AA
- UK Gambling Commission:
- 057924-R-334666-001
- Gibraltar Regulatory Authority:
- RGL 133
You must know about the accreditation of the casino you’re playing at. This Rialto Casino review will inform you regarding all background specifications.
The operator working behind the casino website is Rank Interactive (Gibraltar) Limited. The company is part of the Rank Group, one of the oldest gambling operators in the United Kingdom, with multiple other large brands in the portfolio, such as Grosvenor.
Land-Based Location
Players in the UK can visit the local venue at Leicester Square in London. The location has plenty of live Roulette and Blackjack tables. There are also seating booths for those who want to watch Champions League or Premier League matches on London’s largest sports screen. Enjoy a diverse food and drinks menu or go to the Backstage Bar for live entertainment.
Registration process
The making of the Rialto Casino review required our testers to complete the registration procedure.
Thus, they can provide both the regulatory and practical considerations for the account signup and administration processes.
You start the registration procedure by typing in your name, date of birth and desired addressing title.
You must also provide a current email.
The next step has you give a current phone number registered within the UK or Ireland.
Tips
You may receive Rialto Casino bonuses via calls or SMS.
You then select your country of residence and write in your address.
Tips
Use the Search address system for faster registration.
You may also set your communication preferences. Note that you can modify them afterwards.
The final step is the choice of your login credentials. The username must have at least five characters, while the password must contain one number and exceed seven characters.
The gambling site has you select a brand casino from four locations scattered around the UK. This is the step where you may also add and Rialto Casino promo codes and select your currency.
Once you tick the ‘over 18’ confirmation box, you are done with the registration process.
Verifications
The casino will immediately go into initial verifications once you send your registration data.
Nevertheless, you may have to share some documents for customer due diligence verification procedures.
The documents accepted by the casino for checks
- Identity verifications: Passport or photo driver’s license registered by the UK government.
- Proof of address: some bank statement or utility bill at most three months old, showing your name and address.
- AML and source of funds checks: a bank statement, copy of a payslip, pension statement, trust deed showing consistent entitlement funds, account statement showing funds earned from another company, or proof of a payment made by you, none older than three months.
Important
Name and address proofs should be sent via security@PCI.rialto.com, while the source of funds evidence, via verify@rialto.com.
You may consider it unsafe to provide so much information to a gambling service. However, note that the company maintains your confidentiality entirely and abides by the Data Protection Act 1998.
Account Dormancy and Closures
The casino terms and conditions describe dormant accounts to be those not accessed for over 24 months. During this period, the operating company will attempt to reach you or any player from the UK in such a situation.
Important
The operator will periodically clear funds from suspended accounts. Every 24 months, it removes these to donate the money to charity.
How can you close your UK account?
To close your account, you should contact the online casino customer team via phone or email and inform them of their decision.
The closure process will take up to 72 hours. Users will receive a confirmation receipt.
Be aware
You are still held responsible for your activity on the casino website while the closing process is getting processed.
User experience
No consideration would be relevant if the user experience of a casino website would prove poor enough to hinder UK players’ activity.
That is the reason why we devote extra attention to assessing the platform on multiple desktop and handheld devices and in several connectivity situations.
These are the specifications for our tests in the Rialto Casino review:
Device | Internet | Browser |
---|---|---|
Lenovo Idea Pad 3i | Wi-fi, 3G, 4G | Google Chrome, Mozilla Firefox |
Galaxy S9 | Wi-fi, 3G, 4G | Google Chrome, Mozilla Firefox |
Microsoft Surface Go | Wi-fi, 3G, 4G | Google Chrome, Mozilla Firefox |
Desktop
The most shocking aspect that will first hit our readers from the UK is the restraint the online casino platform designers approached its making.
The display features a two complementary colour palette that we found very pleasant. This choice does a good job of communicating the transparency and professionalism any online casino site wishes to assure its potential customers.
Additionally, most functionalities are well-implemented and will serve their purposes with no outlying issues. There is a caveat here, with the footer link for the live chat option.
As it stands, live chat is non-functional, and thus, the link is useless and should not appear.
However, the platform layout is much worse than the design direction. Several links are hidden in some pages that the UK user may not consider scouring.
The responsible gambling page and Rialto Casino promo codes terms are only accessible via the general terms.
We have seen casinos do this before, but they would generally put the hyperlinks at the beginning of terms and conditions. This is not the case here, and you have to go through the entirety of the documentation to find them.
GTmetrix Performance & Structure Tests
We also tested the performance and structure using the GTmetrix tool. And, to make it as relevant to the UK customer as possible, we used a London-based server for assessments valid for Google Chrome:
Pages tested | Performance results | Structure rates | The GTmetrix grade |
---|---|---|---|
Homepage | 46% | 88% | E |
All Games page | 22% | 95% | F |
Promotional page | 73% | 97% | B |
We did not expect such a bad series of performance rates. The structure scores are better, being well above the expected average for gambling sites.
The Rialto Casino bonuses page scored the best in performance. We imagine it is due to how little data it has to load upon its opening.
Tips
The desktop website also has a downloadable app version.
Mobile
Luckily the online casino option saw extensive optimisation for some handheld devices’ utilisation.
Accessing the gambling platform via a smartphone will probably be a more pleasant experience.
Some display issues mar tablet accessibility. Buttons and graphics may be too small to get effectively utilised by our UK readers. Nonetheless, the mobile versions of the online gambling platform version are serviceable enough to get a decent score from us.
Games
Games scored the highest possible in our rating for the Rialto Casino review. The gambling site, albeit being a spinoff of a land-based casino chain, managed to secure the catalogues of some top providers.
Be aware
You cannot wager the funds you obtain by using rounds from Rialto Casino bonuses on progressive jackpot games, live casino entries, nor available roulette titles.
Slots
The online casino’s slots category holds over 400 games. While it is not over the 500-slot industry average within the UK, the catalogue makes up for it by containing only high-quality games from top providers.
The website layout is sure to communicate the quality of its slots catalogue via its selective reels.
The Slots Page Interface Will Help You
- See what new slots the operator added.
- Find the casino’s top slots.
- Browse through some casino staff-selected titles.
- See what Megaways slots there are on the website.
- Access Novomatic game options.
- See the featured jackpots.
- Opt for playing classic slots
- Check out the NetEnt collection.
Novomatic Slots
Play more than 100 titles from Novomatic. On the website, you will find various versions of the provider’s most popular titles, such as Lucky Lady Charm, Book of Ra and Sizzling Hot. All the slots come with different features, including Click to Pick Features and Gamble Features.
As for jackpots and progressives, the Must Drop Jackpot category is most impressive, as it also features three pots with various drop rates: the Daily Pot, the Super Pot, which can drop on any spin, and the Cash Pot, which must drop by a certain amount.
Live Blackjack
There are ten live blackjack options the UK gambler can access via the live casino tab.
These come from Evolution Gaming. While they do not have smart thumbnail implementations, the static images showcase the minimum and maximum betting bounds.
Betting Limits for Live Blackjack Games
The Game Name | Minimum Bet | Maximum Bet |
---|---|---|
Live Blackjack White | £10 | £1000 |
Live Blackjack VIP | £50 | £1000 |
Live Blackjack Silver | £50 | £1000 |
Live Blackjack Platinum VIP | £250 | £1000 |
Live Blackjack Party | £5 | £1000 |
Live Blackjack Grand VIP | £500 | £2500 |
Live Blackjack Fortune VIP | £250 | £1000 |
Live Blackjack Diamond VIP | £1000 | £2500 |
Live Blackjack Evolution | £5 | £1000 |
Live Blackjack Classic | £5 | £1000 |
While the array of games is a good sight to see, we would have liked to see some betting variation, especially when it comes to the higher bounds.
Additionally, players from the UK cannot assess the number of players currently attending each blackjack table.
Live Roulette
Live roulette is in a better position with a total of 19 games, provided by several top iGaming providers, such as Evolution Gaming and Authentic Gaming.
The amount of information provided by each title does vary. However, most games have their betting bounds displayed.
Betting Limits for Live Roulette Titles
Game Titles | Betting Thresholds |
---|---|
Rialto Casino Live Roulette | £3-£10000 |
Live Speed Auto Roulette | £0.1-£2000 |
Live Nightclub, Auto VIP, Classic, Auto Speed, Viva Las Vegas & 24/7 Live Roulette | £1-£10000 |
Live Blaze & Live American Roulette | £0.2-£5000 |
Immersive Roulette & Live Roulette Evolution | £1-£75000 |
Live Auto-Roulette, VIP & LA | £0.2-£75000 |
Live VIP Roulette Evolution | £2-£75000 |
Live Lightning Roulette | £0.2-£2000 |
We are also partially disappointed by the simple thumbnail implementation. It proves unhelpful for UK users.
Live Baccarat
The UK gambler can choose from seven various live baccarat titles. The online casino also adds one dragon tiger entry and one super sic bo game.
Live Baccarat Games’ Lowest & Highest Bets
The Name of the Game | Lowest Bet Allowed | Higher Bet Allowed |
---|---|---|
Live Speed Baccarat | £1 | £10000 |
No Commission Baccarat | £1 | £10000 |
Live Dragon Tiger | £1 | £5000 |
Live Baccarat Squeeze | £1 | £10000 |
Baccarat Control Squeeze | £1 | £10000 |
Live Super Sic Bo | £0.2 | £2500 |
Live Baccarat Squeeze | £1 | £10000 |
Live Baccarat Control | £1 | £10000 |
Live Baccarat Evolution | £1 | £10000 |
While there is variety in game versions, live baccarat features virtually no betting variation. The only different stake limits are to be encountered with the sic bo and dragon tiger alternatives.
Table Games
The ‘Table & Card’ section has 32 games to pick from. They are all good counterparts to the live options, especially titles such as Real Baccarat with Sarati, First Person Craps, Dragon Tiger, or Blackjack that simulate the real dealer environment.
The non-live alternatives for roulette get an entirely separate section with 16 games. First Person options from Evolution Gaming or Real Dealer Studios titles also make an appearance here.
Naturally, most live roulette game versions are also present in table game form here, from American Roulette to Lightning Roulette or the European variant.
The table game implementation does not go beyond a listing of thumbnails—nothing ground-breaking here.
Game providers
Rialto Casino vs. Market Standards
Min. deposit Industry standard: GBP 10 | £5 |
---|---|
Min. withdrawal Industry standard: GBP 10 | £5 |
Max. cashout Industry standard: GBP 100,000 | £1000000 |
Payout Time Industry standard: 2 days | +3 days |
Register time Industry standard: 2 Mins | 2 mins |
KYC Time Industry standard: 2 days | 1 day |
Slot games Industry standard: 500 | 400 |
Bonus Industry standard: 100% up to GBP 200 | 100% up to £100 |
Rialto Casino Review - Payment Methods
The gambling site has a banking page separate from the overall terms. You may find this partially counterintuitive, but such actions can prove less informative for the UK players accessing the account.
You will need to read this Rialto Casino review, as the casino site does not do a great job in communicating its transaction policies.
The service terms and conditions generally state clearly what the current policies are. A banking page can prove more lenient and laissez-faire in its explanations.
However, this page does show all the available banking methods, all of which are popular with the UK customer base, along with their specifications.
We cannot ignore that the website has only four deposit methods and three withdrawal options, which are fewer than desired.
Withdrawals
Withdrawals will go through the same method you used for deposits. Suppose that option is not valid anymore or does not accept withdrawals. In that case, the online gambling site will allow you to choose another.
In case you have deposited with several methods, the withdrawals will require splitting between them.
Here is how it works:
- You deposit £100 via a VISA debit card.
- You add another £50 with a MasterCard debit card.
- You wager funds and accumulate £200 into your cashable balance.
- Once you request it, the casino operator will first cover the £100 previously deposited with the VISA card. The remaining £100 it will pay via the subsequently used MasterCard method.
The withdrawal times are badly communicated.
The casino terms do hold some financial statements, although they are scattered in odd sections.
And while the baking page states that withdrawals are either immediate or last between one and three days for some debit cards, customers from the UK should also consider the five-day processing period.
Loyalty
Every time you wager real funds, you accumulate loyalty points.
The available game type will contribute differently. This Rialto Casino review provides a comparative table of points accumulated for £1 bets.
The Points You Get for Each £1 Wager
Game Types | Loyalty Points per £1 Bet |
---|---|
Exclusive Slots | 3 |
Scratch Cards | 2 |
Other Slots & Games | 1 |
Important
Bets using Rialto Casino promo codes do not contribute to the loyalty point accumulation.
You will start collecting them once you have completed a deposit. The casino site will provide you with your loyalty points after midnight the following day.
You can convert every 1000 points into a £1 bonus sum. This will come with a considerably lower 10x wagering requirement. Any other promotional conditions do apply.
Related casinos
Support
- Phone:
- 08002797632
- Email:
- support@rialto.com
- Live chat:
- From 7:00AM to 10:30PM
The online gambling website features all of the three main communication methods, which is the best-case scenario.
You can locate the phone number and email via the ‘Support’ link in the footer.
The live chat function you can access via the ‘Live Help’ hyperlink. Clicking on it will open a new tab with the live chat tab.
It will initially boot up an FAQ search system that barely functions. Nonetheless, you can opt to go directly to an agent.
We cannot certainly vouch for the live chat function. For instance, for half the period of the writing of this Rialto Casino review, the feature was down.
And while the live chat option does contain a series of frequent questions, the on-site FAQ page goes much more in-depth regarding banking, account administration, using Rialto Casino bonuses, and disconnection policies.
Responsible gambling
Our Rialto Casino review will give an overall trajectory of maintaining the best gambling etiquette on the website, using the present safety features.
Start by setting deposit limits, as well as appropriate game session reminders. Note that increasing deposit limits will last up to 24 to go into effect.
Be aware
The gambling operator can refuse deposit limit increase or removal requests.
If you do start feeling that you are losing control of your gambling, consider taking the self-assessment test present on the responsible gambling page. Make sure to check the useful advice provided by the operator.
Keep communicating with the customer support team since its agents are drilled in issues of problem gambling.
Consider taking a break from using the website.
The cool-off period can be set for:
- 24 hours.
- 48 hours.
- Seven days.
- One month.
- Six months.
In more dire situations, opt for self-excluding. You can do so from six months up to five years. This decision will affect all Rank Group operated sites’ accounts.
Unfortunately, you may still receive ads regarding Rialto Casino promo codes 21 days after account closure. Consider unsubscribing yourself before.
Following self-exclusion, we recommend that you register with GAMSTOP and check the problem gambling outreach organisations the gambling website links to in its terms.
Rialto Casino Review - Pros and Cons
- A solid slot catalogue is available for players from the UK.
- Several live casino games are present on the website.
- Table games are great.
- You can contact customer support via email, phone line, or live chat.
- The responsible gambling features are sufficient.
- There is a loyalty point system.
- It has a good mobile implementation.
- The site keeps your balances safe and secure.
- Bad desktop performance.
- Few Rialto Casino promo codes are present.
- There are few payment methods and long waiting times.
- Several promotional and financial policies are unfair.
How we review
Reviewer | Elena Buzincu |
Reviewer | Tudor Turiceanu |
Casinoalpha rating | 4.1 / 5 |
Test duration | 5 Hours |
Review Duration | 52 Hours |
Deposit Methods Checked | Yes |
Withdrawal Methods Checked | Yes |
Slots Tested | Yes |
Live Games Tested | Yes |
Published Date | Sep 2021 |
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Updated Date | Nov 2023 |
Rialto Casino Player Reviews
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