Fresh Rialto Casino UK Review (2023)

Registration process

The making of the Rialto Casino review required our testers to complete the registration procedure.

Thus, they can provide both the regulatory and practical considerations for the account signup and administration processes.

You start the registration procedure by typing in your name, date of birth and desired addressing title.

You must also provide a current email.

The next step has you give a current phone number registered within the UK or Ireland.

You then select your country of residence and write in your address.

You may also set your communication preferences. Note that you can modify them afterwards.

The final step is the choice of your login credentials. The username must have at least five characters, while the password must contain one number and exceed seven characters.

The gambling site has you select a brand casino from four locations scattered around the UK. This is the step where you may also add and Rialto Casino promo codes and select your currency.

Once you tick the ‘over 18’ confirmation box, you are done with the registration process.

Verifications

The casino will immediately go into initial verifications once you send your registration data.

Nevertheless, you may have to share some documents for customer due diligence verification procedures.

The documents accepted by the casino for checks

• Identity verifications: Passport or photo driver’s license registered by the UK government.
• Proof of address: some bank statement or utility bill at most three months old, showing your name and address.
• AML and source of funds checks: a bank statement, copy of a payslip, pension statement, trust deed showing consistent entitlement funds, account statement showing funds earned from another company, or proof of a payment made by you, none older than three months.

You may consider it unsafe to provide so much information to a gambling service. However, note that the company maintains your confidentiality entirely and abides by the Data Protection Act 1998.

Account Dormancy and Closures

The casino terms and conditions describe dormant accounts to be those not accessed for over 24 months. During this period, the operating company will attempt to reach you or any player from the UK in such a situation.

How can you close your UK account?

To close your account, you should contact the online casino customer team via phone or email and inform them of their decision.

The closure process will take up to 72 hours. Users will receive a confirmation receipt.

User experience

No consideration would be relevant if the user experience of a casino website would prove poor enough to hinder UK players’ activity.

That is the reason why we devote extra attention to assessing the platform on multiple desktop and handheld devices and in several connectivity situations.

These are the specifications for our tests in the Rialto Casino review:

Desktop

The most shocking aspect that will first hit our readers from the UK is the restraint the online casino platform designers approached its making.

The display features a two complementary colour palette that we found very pleasant. This choice does a good job of communicating the transparency and professionalism any online casino site wishes to assure its potential customers.

Additionally, most functionalities are well-implemented and will serve their purposes with no outlying issues. There is a caveat here, with the footer link for the live chat option.

As it stands, live chat is non-functional, and thus, the link is useless and should not appear.

However, the platform layout is much worse than the design direction. Several links are hidden in some pages that the UK user may not consider scouring.

The responsible gambling page and Rialto Casino promo codes terms are only accessible via the general terms.

We have seen casinos do this before, but they would generally put the hyperlinks at the beginning of terms and conditions. This is not the case here, and you have to go through the entirety of the documentation to find them.

GTmetrix Performance & Structure Tests

We also tested the performance and structure using the GTmetrix tool. And, to make it as relevant to the UK customer as possible, we used a London-based server for assessments valid for Google Chrome:

We did not expect such a bad series of performance rates. The structure scores are better, being well above the expected average for gambling sites.

The Rialto Casino bonuses page scored the best in performance. We imagine it is due to how little data it has to load upon its opening.

Mobile

Luckily the online casino option saw extensive optimisation for some handheld devices’ utilisation.

Accessing the gambling platform via a smartphone will probably be a more pleasant experience.

Some display issues mar tablet accessibility. Buttons and graphics may be too small to get effectively utilised by our UK readers. Nonetheless, the mobile versions of the online gambling platform version are serviceable enough to get a decent score from us.

Loyalty

Every time you wager real funds, you accumulate loyalty points.

The available game type will contribute differently. This Rialto Casino review provides a comparative table of points accumulated for £1 bets.

The Points You Get for Each £1 Wager

You will start collecting them once you have completed a deposit. The casino site will provide you with your loyalty points after midnight the following day.

You can convert every 1000 points into a £1 bonus sum. This will come with a considerably lower 10x wagering requirement. Any other promotional conditions do apply.

Responsible gambling

Our Rialto Casino review will give an overall trajectory of maintaining the best gambling etiquette on the website, using the present safety features.

Start by setting deposit limits, as well as appropriate game session reminders. Note that increasing deposit limits will last up to 24 to go into effect.

If you do start feeling that you are losing control of your gambling, consider taking the self-assessment test present on the responsible gambling page. Make sure to check the useful advice provided by the operator.

Keep communicating with the customer support team since its agents are drilled in issues of problem gambling.

Consider taking a break from using the website.

The cool-off period can be set for:

• 24 hours.
• 48 hours.
• Seven days.
• One month.
• Six months.

In more dire situations, opt for self-excluding. You can do so from six months up to five years. This decision will affect all Rank Group operated sites’ accounts.

Unfortunately, you may still receive ads regarding Rialto Casino promo codes 21 days after account closure. Consider unsubscribing yourself before.

Following self-exclusion, we recommend that you register with GAMSTOP and check the problem gambling outreach organisations the gambling website links to in its terms.