- Welcome Package with 3 consecutive deposits
- Max bonus cashout £30
- Spins and winnings from spins are playable on Lady’s Charm Deluxe only.
The Vic Casino User Reviews
Rate casino and write a review
The Vic Casino Review
Legit & Fairness 9.0/10 |
Payment Methods 7.0/10 |
Product Rating 10.0/10 |
Customer Support 8.0/10 |
Reputation 7.0/10 |
The Vic Casino Overview
Min deposit | £5 |
Max cashout | £100000 |
Payout time | 1 day |
Game types | Roulette, Baccarat + 14 more |
Slot Games | 1200 |
Live Games | 15 |
Vip program | No Vip |
Website Language | English |
Customer Support Language | English |
The Vic Casino: User Experience Snapshot
Is The Vic Casino Legit? Analyzing Fairness and Trustworthiness
Casino T&C Fair Terms |
Bonuses T&C Fair Terms |
Responsible Gaming 8 Options |
Our experts checked the availability of responsible gambling tools to find that the platform makes available:
- Deposit limits – to keep your budget under control.
- Reality checks – a timer you will set once in a while to remind you of the time spent playing.
- Take a break – which will let you freeze your account for a short period of time to take a break from gambling.
- Valuable links to specialised websites – redirects you to them and lets UK players get help from specialists.
- Self-exclusion – a method used in extreme situations.
Gambling can be addicting and also time-consuming. Keep in mind that the website offers a reality check tool which you can use.
Responsible gambling tools have the role of stopping addiction but also preventing it. Therefore, use them every time you play. They will help you keep your time and funds under control.
Self-Exclusion
Out of all the responsible gaming tools available, the most useful is the self-exclusion. On this website, you can self-exclude from 6 months up to 5 years.
In this period, UK players will be unable to:
- Reopen or create a new account.
- Access their own account.
- Access their funds balance – all the sums that are available on your account will be automatically transferred to your payment method used for the deposit.
- Claim or access The Vic casino promo code.
- Open or reopen any other accounts made from Rank Digital Gaming Limited’s other sites.
How to Manage Payments at The Vic Casino: A Quick Guide
Min deposit | £5 |
Min. Withdrawal | £5 |
Max cashout | £100000 |
Payout time | 1 day |
Currencies | GBP, EUR |
This website allows UK players to deposit using:
- Debit cards.
- E-wallet.
- Prepaid card.
If you deposited using a method that can’t be refundable, the website would run verifications on you to certify that you are the sole user of your payment method.
If you lose your payment method, then it is your responsibility to inform the website.
Withdrawals
The platform states that 80% of the withdrawals are paid within 15 minutes, but they also can take up to 3 days to reach your account.
All withdrawals will be paid by the operator using the same payment method you deposited. In case the deposit was made using a non-withdrawable method, you will be asked to provide another available cash-out method.
Also, as stated on the website, no third parties will be receiving your data from your payment transaction, ensuring UK players that this is a safe platform.
The Vic Casino Support: Availability and Contact Methods
Live Chat Yes |
Live Chat 24/7 Yes |
Response time Fast (1-5 min) |
Helpful Chat Helpful |
FAQ Extensive |
Email support@thevic.com |
For our The Vic casino review, we tested the customer support methods of the website, which are the live chat, the email address and the telephone number.
The email address is open 24/7 and is also available if you have any problems. However, the website states that their teams are primarily busy and will take their time to respond to your query.
Regarding the phone number, they leave 2 on the platform to contact. One will be for the website and the other for their land-based casino.
Keep in mind that the phone number is available only from 8 am to 8 pm every day.
Live Chat
The live chat is, unfortunately, not 24/7. It works from 7 am to 10:15 pm every day. The interface of the live chat is intuitive, and you must provide the site with:
- Your name.
- Your email address.
- The subject of the problem.
- A username.
Remember that you can access the live chat without an account created.
From our experts’ tests, we concluded that the live chat agents provide UK players with valuable answers.
FAQ
Besides the customer support methods that the platform provides, it also lets you use a FAQ which we tested to see that it is divided into sections:
- Getting started.
- Banking and Cashier.
- Slot and Instant Games.
- Disconnection.
These categories hold the most asked questions by UK players.
For each category, they will answer problems like:
- Creating an account and claiming bonuses, how to play and other beginner-related questions. We recommend you check this section if you’re new to the casino world.
- Depositing and withdrawing from this website, as well as methods and processing time.
- Explanations about the eligibility of specific slots like progressive, as long as the cost of playing on the website.
- What will happen if your computer suddenly disconnects from the website while playing online.
Complaints
If you have any complaints about the services that this operator provides, you may file them by email or live chat.
After your initial problem has been analysed, you must wait 10 days to get your answer.
In case you are not satisfied with the answer provided by the website, you have the option to escalate the complaint once again. Your issue will be analysed furthermore, and you will be provided with an answer.
If the answer doesn’t satisfy you, the website will try to do everything in its power to repair its mistake.
Another option is to contact a third-party regulator like Independent Betting Adjudication Service, which will analyse the complaint from the outside.
After that, they will provide you and the website with the final answer, which cannot be contested.
The Vic Casino’s Reputation: Licensing, Background, and Third-Party Reviews
Licenses UK Gambling Commission, Gibraltar Regulatory Authority |
Online Since 2021 |
Third Party Reviews Poor |
Gambling Products 3 |
Licenses
UK Gambling Commission - 057924-R-334666-001 | |
Gibraltar Regulatory Authority - RGL 133 / RGL 134 |
Gambling Products
Online Casino
Betting
Bingo
Poker
Brick & Mortar
The company that owns and operates the website is Rank Interactive Limited. This company was incorporated in April 2017. Rank Interactive is a company with 20 to 50 employees that’s part of the bigger Rank Group.
The company has its share listed on the London stock market, meaning you can buy shares of the company.
The Vic Sister Sites
Being part of a well-known company that’s listed on the stock exchange, there are other online platforms in this ecosystem.
The most prominent is the Grosvenor online website, which was first established on the web in 2006 and growing ever since. Another notable platform this company operates is Mecca Bingo, a more bingo-oriented website, as the name suggests.
The Vic Casino Summary: Pros, Cons, and What to Expect
Pros
- More than 600 games are available.
- Live chat, email address and phone number customer support methods.
- Good website interface performance and intuitive website layout.
- Multiple game providers, including big names such as NetEnt, Microgaming and more.
- Minimum deposit and withdrawal amount of £5.
Cons
- The live chat and phone support are not 24/7.
- No mobile apps for Android or iOS.
- Only four payment methods.
Compare The Vic Casino with Other Top UK Casinos
Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
---|---|---|---|---|---|---|---|
1200 | 15 | 2021 | £5 | £100000 | 1 day | 24/7 | |
2486 | 95 | 2017 | £20 | £100000 | 1 day | 24/7 | |
1000 | 30 | 2019 | £10 | £1000000 | 2 days | Not 24/7 | |
707 | 270 | 2003 | £10 | £16000 | 1-2 days | 24/7 | |
278 | 114 | 2021 | £10 | £100000 | 1-2 days | 24/7 | |
1300 | 66 | 2016 | £10 | £100000 | 2-3 days | No |
The Vic Casino Sister Sites: Explore More Casinos for a Similar Experience
The Vic Casino Top 3 Alternatives
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Pros
- Several Responsible Gambling tools;
- Diverse game providers;
- Deposit is available before verification.
Cons
- There are no apps for iOS, Android or Desktop;
- Customer support is available only by email;
- A small number of payment methods.
Verdict
Online Slots UK is an online casino with a £10 low minimum deposit. Although the game library only holds 500 titles, the platforms ensures all players that they will find quality games and experiences. This casino is ideal for slot players who don't mind limited but up-to-date options. There are no limits on withdrawals at Online Slots UK, except the minimum deposit bonus limit of £250. Their payments page includes Visa and Mastercard, Mastro and PayPal, and you can also use Pay by Phone to deposit money.
Read ReviewVoodooDreams Casino
Pros
- Instant withdrawals
- 9 different payment methods
- Interesting VIP program
- Over 40 different providers
Cons
- Minimum deposit of £20
- No apps for iOS or Android
- Lack of responsible gaming tools
Verdict
VoodooDreams Casino is a good casino choice for low and medium size budgets. The slot collection numerous as other UK online casinos, with around 400 slots. However, all come from highly popular providers among British players, including NetEnt, Microgaming and more. VoodoDreams Casino offers an inclusive betting interval that starts at 0.10p per rotation and goes as high as £150 for slot games. The casino also offers fast cashouts with 5 payment methods.
Read ReviewLucky Admiral Casino
Pros
- No max. withdrawal limit
- A large variety of games
- PayPal payments
Cons
- No live chat or phone support
- No VIP scheme
Verdict
Lucky Admiral Casino has been ranked by our experts as being one of the best payout casinos in the UK due to the low deposit limit it has of £5. The casino includes pay-by-phone options and e-wallets alike, as well as traditional methods like Visa and Mastercard. On top of that, it offers an extremely wide collection of over 2300 slots powered by popular providers such as Pragmatic Play, NetEnt and others.
The Vic Casino’s Rankings Across Our Categories
Category | Trending |
---|---|
Deposit £5 | Top 20 |
Deposit £20 | Top 10 |
The Vic Casino Review Methodology
Review | Details |
---|---|
Reviewer | Mihnea Mosneagu |
CasinoAlpha Rating | |
Test Duration | 5 Hours |
Review Duration | 69 Hours |
Deposit Methods Checked | Yes |
Withdrawal Methods Checked | Yes |
Slots Tested | Yes |
Live Games Tested | Yes |
Published Date | Aug 2022 |
Updated Date | Sep 2024 |
F.A.Q.
How to login into your The Vic casino account?
- Visit the website.
- Hit the Login button at the top right screen corner.
- Write down your credentials.
- Press the Login button.
What's The Vic casino withdrawal processing time?
The operator has an internal processing time of up to one business day. However, some payment methods have an extra processing time, which can add up to 3 days before the money reaches your account.
Are there any The Vic apps?
As of right now, there are no apps available for Android or iOS. However, as soon as one appears, we will update our content.
Is The Vic online casino legit?
Yes. This online platform is licensed by the most trustworthy institution in the industry, the UKGC. Apart from this, it’s also part of the Rank Group, a corporation listed on the London Stock Exchange.