Casilando Casino User Reviews

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Casilando Casino Review

9.1/10Alpha RatingExcellent

Casilando Casino Overview

Min deposit£10
Max cashout25,000 per week
Payout time2 days
Game types
Slot Games1200
Live Games200
Website LanguageEnglish
Customer Support LanguageEnglish

Is Casilando Casino Legit? Analyzing Fairness and Trustworthiness

9.6/10Legit & Fairness

Although we cover everything from how the platform works, games and the Casilando bonus codes, we never forget to talk about the responsible gambling instruments the website offers to our British players.

To find the responsible gambling page go to the bottom of the website; you should find it under the Complaints Procedure. Also, you can go to the Account section in the Responsible Gambling box.

The iGaming platform has the following responsible gambling tools:

  • Deposit limits
  • Account closure
  • Take a break
  • Self-exclude
  • Advice regarding this problem
  • Self-assessment test
  • Useful links
  • Minor-restrictive tools
  • Account history
  • Game time reminder
  • Financial activity monitor

You also have a timer under deposit at the right of the screen that shows you how much time you have been logged in. Reaching the two-hour mark will trigger a notification telling you the number of funds you have generated and lost in the last hour.

If your gambling habits interfere with your personal life, please seek professional help and consider self-exclude.

How to Manage Payments at Casilando Casino: A Quick Guide

PaymentMin depositMax withdrawal
Bank Transfer£10No limit
Maestro£10No limit
MasterCard£10No limit
Neosurf£10No limit
Neteller£10No limit
PayPal£10No limit
Paysafecard£10No limit
Skrill Moneybookers£10No limit
Trustly£10No limit
Visa£10No limit
Min deposit£10
Min. Withdrawal£10
Max cashout25,000 per week
Payout time2 days
CurrenciesGBP

There are ten payment methods that our British players can use for deposits and withdrawals. With all of them, you can access the Casilando bonus codes.

The minimum deposit is set to £10. There is a daily deposit limit that is set to £7500 across all payment methods.

The minimum withdrawal is set to £10. There is a weekly withdrawal limit of £25000.

Keep in mind that if a Jackpot generated value exceeds £250000, it might take up to 30 days to be received by the player.

If, by any chance, you are mistakenly credited with a cash value that does not belong to you, contact the online casino via email immediately. Otherwise, it will be considered a debt you owe to the casino.

Using a payment method for depositing that is not on your name will immediately block that method and the request for clarifications from you. In some cases, during the investigation, the account can be suspended, and the casino can contact the owner of that payment method for additional information.

Casilando Casino Support: Availability and Contact Methods

9.6/10Customer Support

To contact the live chat, go to the bottom of the page and click on Live Chat. A new page should appear where the email address is shown, and there, you can find the live chat button. Clicking on it should start a conversation with the support team.

Also, the Live Chat is available 24/7.

For the Casilando Casino review, we asked the live chat team a few questions about the casino and how things work. They provided relevant information in most cases and relatively fast. So, no waiting around. Also, you should ask the chat team about the Casilando bonus codes.

Casilando Casino Products: Slots, Table Games, and Live Casino

10.0/10Product Rating

Game types

Roulette
Roulette
Baccarat
Baccarat
Slots
Slots
Table games
Table games
Video Poker
Video Poker
Jackpots
Jackpots
Keno
Keno
Bingo
Bingo
Blackjack
Blackjack
Craps
Craps
Slingo
Slingo
Sic Bo
Sic Bo
Poker
Poker
Scratchcards
Scratchcards
Live casino
Live casino

Game providers

In this Casilando casino review, we want to show our British players the variety of games they have at their disposal on this iGaming platform. With us, the gamblers know what they can use the Casilando bonus codes.

The casino has a wide variety of providers ranging from big names like Microgaming, Pragmatic and Evolution to underdogs in the industry like Scientific Games, Green Jade and Bally.

Sadly, the games located in the Live Casino section and the Table Games section are not differentiated by type. With no game separation, it can be a little challenging to find what you want.

Types of Slots Available at Casilando Casino

There are over 1200 slot games on the website from a multitude of game providers.

  • Video Slots – Book of Dead, Big Bass Bonanza, Sword of Khans, etc.
  • Jackpots – Genie Jackpots Wishmaker, Jackpot King 7 Deluxe, etc.

Live Roulette Games

When you enter the Live Casino section, you will see six live roulette games from different providers.

You must click on the games to see the minimum and maximum bet.

Game Minimum bet Maximum Bet
Lightning Roulette £0.20 £10000
Instant Roulette Live £0.10 £2000
Hindi Roulette £0.50 £2000

Suppose you click on Roulette Live, Roulette Lobby and Lightning Roulette First Person. In that case, you will be redirected to another page with multiple lobbies.

Live Blackjack

There are three blackjack games on the site, which are provided by Pragmatic and Evolution. If you click on Blackjack Live or Blackjack Lobby, you access a new page with over 150 blackjack lobbies.

The bet varies depending on the game or lobby, from £1 to £5000.

Live Baccarat

The Live Casino section has two Baccarat games from Evolution and Pragmatic. When you click on them, you will find another page where over 20 Baccarat rooms are available.

The bets, depending on the room, are between £1 and £15000 for Evolution games and between £1 and £10000 for Pragmatic games.

Table Games

The online casino has over 50 table games from different providers. These include the following:

  • Blackjack – Atlantic City Blackjack, Blackjack First Person, Blackjack Lucky Lucky, etc.
  • Roulette – 20p Roulette, Double Ball Roulette, European Roulette Gold Series, etc.
  • Baccarat – 3D Baccarat, Baccarat First Person, etc.

In our Casilando casino review, our experts deconstruct every detail they can find to make sure everything works as it should.

We do all this because we want our British players to have a good experience no matter what device or internet connection they use.

The knowledge provided by us helps the gambler by giving him a better understanding of the platform and see in advance what is up with this online casino.

Device Internet Browser
Asus VivoBook WIFI Chrome
Apple MacBook Air WIFI Safari
iPhone X 4G Safari
Huawei Mate XS 4G Chrome
iPad Pro 12.9 WIFI Safari
Samsung Galaxy Tab S6 WIFI Chrome

Desktop Interface Verdict

When our British players first enter the website, they will have the menu section in the top-left screen corner, with Games, Promotion, Login in, and Sign Up.

The colour scheme looks good, and the light blue and the white go well with each other.

After you log in, everything stays almost the same. The only difference is in the menu where you have a Messages and an Account button.

You can see the available Casilando bonus codes in the promotions section and how different casino bonuses work, such as the loyalty system. At the bottom, you also have a slide bar where our British players can choose to receive notifications regarding different promotions.

By going to the Games section, you will have some game categories; click on More to see the rest of them. Also, in the game section, you have a search button that works very well.

In the Account section, there is a Live Chat button that does not work. If you click on it, nothing happens.

The casino has a desktop app that you can find and download in the page’s footer under the Promotional Terms & Conditions. We tested the desktop app, and we did not find any issues.

Mobile Gameplay at Casilando Casino

The iGaming platform has an application neither for Android nor iOS. For the Casilando casino review, we looked for the apps across official stores, but nothing came up.

However, our British players can access the platform from their phone’s web browser.

Upon entering the website, you will see the deposit, account balance, and bonus balance in the top right section of the screen.

The Menu, Search button and Games section will be at the bottom.

If you click on the menu, the same categories will appear as for Desktop, but without Games.

The Live Chat button in the Account section still does not work.

When you enter the website, you will have the Sign-Up button on the left of the screen. Click on it, and a window will appear where you can begin the account registration process.

  • First, you must complete the following fields Username, Email Address, Password. Also, you have to choose your country, agree to the terms and conditions, and decide if you want to receive the Casilando bonus codes.
  • For the next part, you must provide your First Name, Last Name and date of birth.
  • Next, provide your address, postal code, and the city or town in which you live.
  • For the last part, you need to provide your phone number and choose if you want to receive Casilando bonus codes via SMS.

After this, you are good to go.

How to Pass the KYC Process at Casilando Casino

For the KYC procedure, our British players have to offer proof of their identity and address.

To provide evidence of your identity, you will need to upload one of the following documents:

  • Driver’s License
  • Passport
  • National Identification Card (ID)

To verify your address, you will need to provide one of the following documents where your name and address are visible:

  • Utility bill
  • Bank statement

What Happens With Your Inactive Casilando Casino Account?

If you do not log in or wager on your account for 12 months in a row, it will be considered inactive and will be subject to the inactive account rules.

When the 12 months of inactivity have been reached, you will receive a reminder on your account’s email address. After the email was sent, you have 30 days to log in, or £5 will be taken from the account balance.

After 13 consecutive months, you will start receiving monthly emails, and your account will be charged with a £5 payment per month until the balance is £0.

The iGaming platform has the right to close all accounts that have a £0 balance for a period of at least six months. The casino also has the right to donate an account’s funds to a responsible gambling charity if that account is inactive for more than 13 months.

Quick Breakdown of the Casilando Casino Loyalty Program

The casino offers more than just the Casilando bonus codes; it also has a loyalty system.

For every £10 wagered, you get a certain number of points depending on the game you played.

Here you can see the complete list:

Type of Game Number of points for every £10 wagered
Slots 2
Scratch cards 2
Bingo 1
Video Poker 1
Blackjack 0.50
Roulette 0.25

The smallest number of points you can redeem in a single day is 250, and the maximum is set to 10000.

250 points equal £1 in bonus funds. The wagering requirements for these funds are set 35 times the bonus before it can be withdrawn.

There is no cash-out restriction for the bonus funds generated from loyalty points. The maximum bet with the bonus founds is set to £5. You will lose the loyalty bonus if you exceed this betting limit.

Casilando Casino’s Reputation: Licensing, Background, and Third-Party Reviews

9.2/10Reputation

Licenses

MGA - MGA/B2C/370/2017
UK Gambling CommissionUK Gambling Commission - 052894-R-329546-004

Gambling Products

Online Casino

Online Casino

Betting

Betting

Bingo

Bingo

Poker

Poker

Brick & Mortar

Brick & Mortar

White Hat Gaming Limited manages Casilando; this company specializes in direct hosting platforms and white-label solutions. This means they manage different iGaming platforms owned by other companies.

With over 300 staff members, the company has offices in London, Gibraltar, Malta, Cape Town, and Chicago.

White Hat Gaming Limited manages over 30 online casinos from the United Kingdom and works with over 100 game providers.

Casilando Casino Summary: Pros, Cons, and What to Expect

Pros

  • 10 available payment methods
  • Fast live chat response
  • User-friendly website
  • Messages section where you receive notifications
  • Over 1200 slot games

Cons

  • Just one Casilando bonus
  • Different wagering contributions for slot games
  • Live Chat button from the Account section does not work

Compare Casilando Casino with Other Top UK Casinos

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Casilando Casino Logo12002002017£1025,000 per week2 daysNo
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Betfair Casino Logo370402000£5£10000001 dayNo
21.co.uk Casino Logo7171302012£10£1000001 day24/7

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Casilando Casino’s Rankings Across Our Categories

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Casilando Casino Review Methodology

ReviewDetails
Reviewer
CasinoAlpha Rating
Test Duration
Review Duration
Deposit Methods Checked
Withdrawal Methods Checked
Slots Tested
Live Games Tested
Published Date
Updated Date
Authors
Cosmin Brehoi
AuthorCosmin BrehoiAuthor & Editor at CasinoAlpha

Since forever a student of life and writer at his core, he loves to gamble on football matches in his spare time. Combining the art of prediction and a rigorously trained intuition, he has joined the iGaming world to promote a responsible and data-driven approach to sports betting.

Tudor Turiceanu
ReviewerTudor TuriceanuCEO & Chief Editor at CasinoAlpha

Tudor Turiceanu uses his multiple systematic skillsets to oversee and coordinate the CasinoAlpha project. He assists the authors in creating a transparent gambling niche for users. As a CEO and Chief Editor with broad knowledge, Tudor knows the importance of transmitting confident advice.