Casilando Casino logo

Newest Casilando Casino Review for 2024

Casino Rating:
8.6/10

We have all the relevant information our British players need. In our Casilando casino review, we want to help the gamblers make more informed decisions. That’s why our experts look very thoroughly at every little detail about this online casino. Because of this, we cover everything from how the platform works to the Casilando bonus codes.

Casilando Casino logo
8.6/10
Visit
Usability
9.6/10.0
The platform looks good, and it is pretty easy to get around. But it has a Live Chat button that does not work in the Account section. Also, it has a desktop app but there are no phone apps available for neither iOS nor Android.
Deposits & Withdrawals
7.8/10.0
The iGaming platform has a variety of payment method, but unfortunately our British players cannot make deposit or withdrawal with Boku and Pay by Phone. Also, the process time for pay-outs is around 48 hours.
Games
10.0/10.0
For the Casilando review we found out that the casino has over 1200 slot games from well-known providers like Evolution and Pragmatic to lesser known one like Scientific Games or Iron Dog. Also, the casino has a good variety of games in the Live Casino section and in the Table games section.
Bonuses
6.0/10.0
When it comes to Casilando bonus codes there is just a first deposit bonus. Compared to other casinos in the United Kingdoms it does not have a no deposit bonus, extra spins, or a package.
Customer Support
9.0/10.0
The online casino can only be contacted via 24/7 live chat and email. Sadly, there is no phone support provided to our British players.
Responsible Gambling
9.2/10.0
The casino has different responsible gambling tools to help the players in their time of need. Sadly, it does not have autopay limits, reverse withdrawal preferences, trained costumer support and session limits that are usually present in the UK online casino industry.
Min. deposit £10
Min. Withdrawal £10
Max. cashout £100000
Payout time 2 days
Game types Roulette, Live Casino, Baccarat, Slots, Table games, Video Poker, Jackpots, Scratch cards, Keno, Bingo, Blackjack, Craps, Slingo, Sic Bo, Live Roulette, Live Blackjack, Live Baccarat, Poker
Slot games 1200
Live dealer games 200
Licenses Malta Gaming Authority, UK Gambling Commission
Vip program No
  • Live Blackjack Live Blackjack
  • Sic Bo Sic Bo
  • Live Roulette Live Roulette
  • Craps Craps
  • Slingo Slingo
  • Live Casino Live Casino
  • Blackjack Blackjack
  • Scratch cards Scratch cards
  • Keno Keno
  • Video Poker Video Poker
  • Jackpots Jackpots
  • Table games Table games
  • Slots Slots
  • Baccarat Baccarat
  • Live Baccarat Live Baccarat
  • Bingo Bingo
  • Poker Poker
  • Roulette Roulette
Deposit options Skrill Moneybookers, MasterCard, Neteller, Visa, Bank Transfer, PaysafecardRead more
Min deposit £10
Accepted currency GBP
Payout options Skrill Moneybookers, MasterCard, Neteller, Visa, Bank Transfer, PaysafecardRead more

Casilando Casino Review Table of Contents

Casilando Bonus Codes

The Casilando bonus codes are here. Get ready to know everything there is to know about the promotions. In the Casilando casino review, our British players have all the relevant facts about this iGaming platform without any hassle. No more tedious searching; with us, you hit the bullseye instantly.

Read more

How wagering works

The wagering requirements are usually set to 35 times the bonus; this applies to bonus founds and the generated value from extra spins.

The wagering contribution fluctuates depending on the game type or on the specific game you choose to play. The following table presents the wagering contribution:

Type of Game Wagering contribution
Slots 100%
Scratch cards 100%
Keno 100%
Table Games 10%
Video Poker 5%
Jackpot games 0%

Important

Not all slots’ games have a wagering contribution of 100%. Some have a 20% wagering contribution, and some do not count towards the wagering requirements. To see what slots count towards the wagering contribution, please consult the Promotional Terms and Conditions, located at the websites heather.

The real cash balance will always be wagered before the bonus balance. In other words, when there is no real cash available, the wager will be deducted from the bonus founds.

What to keep in mind

For bonus spins, the maximum cash-out value is generally set to £100. Still, it can differ depending on the specific promotion.

Bonus funds are valid for 30 days after they are received; for extra spins, this time is set to 10 days.

Unless it is stipulated deposit related bonuses cannot be packed together. Only one bonus can be received for anyone deposit.

If you make multiple deposits and receive Casilando bonus codes for every single one, they will be mutually exclusive with their separate wagering contribution.

Casino Overview

Slots Slots Casilando Casino
Live casino Live casino Casilando Casino
Fast withdrawal Fast withdrawal Casilando Casino
VIP program VIP program Casilando Casino
Company name:
White Hat Gaming Limited
Registration number:
C73232
Website:
casilando.com
Online since:
2017
Address:
85 St John Street, Valletta, VLT1165, Malta

Malta Gaming Authority:
MGA/B2C/370/2017
UK Gambling Commission:
052894-R-329546-004

White Hat Gaming Limited manages Casilando; this company specializes in direct hosting platforms and white-label solutions. This means they manage different iGaming platforms owned by other companies.

With over 300 staff members, the company has offices in London, Gibraltar, Malta, Cape Town, and Chicago.

White Hat Gaming Limited manages over 30 online casinos from the United Kingdom and works with over 100 game providers.

Registration process

When you enter the website, you will have the Sign-Up button on the left of the screen. Click on it, and a window will appear where you can begin the account registration process.

  • First, you must complete the following fields Username, Email Address, Password. Also, you have to choose your country, agree to the terms and conditions, and decide if you want to receive the Casilando bonus codes.
  • For the next part, you must provide your First Name, Last Name and date of birth.
  • Next, provide your address, postal code and city or town you live in.
  • For the last part, you need to provide your phone number and choose if you want to receive Casilando bonus codes via SMS.

After this, you are good to go.

Know your customer procedure

For the KYC procedure, our British players have to offer proof of their identity and address.

To provide evidence of your identity, you will need to upload one of the following documents:

  • Driver’s License
  • Passport
  • National Identification Card (ID)

For verifying your address, you will need to provide one of the following documents where your name and address are visible:

  • Utility bill
  • Bank statement

Inactive account happening

If you do not log in or wager on your account for 12 months in a row, it will be considered inactive and will be subject to the inactive account rules.

When the 12 months of inactivity have been reached, you will receive a reminder on your account’s email address. After the email was sent, you have 30 days to log in, or £5 will be taken from the account balance.

After 13 consecutive months, you will start receiving monthly emails, and your account will be charged with a £5 payment per month until the balance is £0.

The iGaming platform has the right to close all accounts that have a £0 balance for a period of at least six months.

Important

The casino also has the right to donate an account’s funds to a responsible gambling charity if that account is inactive for more than 13 months.

Casilando User experience

In our Casilando casino review, our experts deconstruct every detail they can find to make sure everything works as it should.

We do all this because we want our British players to have a good experience no matter what device or internet connection they use.

The knowledge provided by us helps the gambler by giving him a better understanding of the platform and see in advance what is up with this online casino.

Device Internet Browser
Asus VivoBook WIFI Chrome
Apple MacBook Air WIFI Safari
iPhone X 4G Safari
Huawei Mate XS 4G Chrome
iPad Pro 12.9 WIFI Safari
Samsung Galaxy Tab S6 WIFI Chrome

Desktop

When our British players first enter the website, they will have the menu section to the top-left screen corner, with Games, Promotion, Login in, and Sign Up.

The colour scheme looks good, the light blue and the white go with each other nicely.

After you log in, everything stays almost the same. The only differences are in the menu where you have a Messages and an Account button.

You can see the available Casilando bonus codes in the promotions section and how different casino bonuses work, such as the loyalty system. At the bottom, you also have a slide bar where our British players can choose to receive notifications regarding different promotions.

By going to the Games section, you will have some game categories; click on More to see the rest of them. Also, in the game section, you have a search button; that works very well.

In the Account section, there is a Live Chat button that does not work. If you click on it, nothing happens.

The casino has a desktop app that you can find and download in the page’s footer, under the Promotional Terms & Conditions. We tested the desktop app, and we did not find any issues.

Mobile

The iGaming platform has an application neither for Android nor iOS. For the Casilando casino review, we looked for the apps across official stores, but nothing came up.

However, our British players can access the platform from their phone’s web browser.

Upon entering the website, you will have the deposit, account balance and bonus balance in the top right section of the screen.

The Menu, Search button and Games section will be at the bottom.

If you click on menu, the same categories will appear as for Desktop, but without Games.

The Live Chat button in the Account section still does not work.

Games

In this Casilando casino review, we want to show our British players the variety of games they have at their disposal on this iGaming platform. With us, the gamblers know what they can use the Casilando bonus codes.

The casino has a wide variety of providers ranging from big names like Microgaming, Pragmatic and Evolution to underdogs in the industry like Scientific Games, Green Jade and Bally.

Sadly, the games located in the Live Casino section and the Table Games section are not differentiated by type. With no game separation, it can be a little challenging to find what you want.

Slots

There are over 1200 slot games on the website from a multitude of game providers.

  • Video Slots – Book of Dead, Big Bass Bonanza, Sword of Khans, etc.
  • Jackpots – Genie Jackpots Wishmaker, Jackpot King 7 Deluxe, etc.

Live Roulette

When you enter the Live Casino section, you will see six live roulette games from different providers.

You must click on the games to see the minimum and maximum bet.

Game Minimum bet Maximum Bet
Lightning Roulette £0.20 £10000
Instant Roulette Live £0.10 £2000
Hindi Roulette £0.50 £2000

Recommendation

Suppose you click on Roulette Live, Roulette Lobby and Lightning Roulette First Person. In that case, you will be redirected to another page with multiple lobbies.

Live Blackjack

There are three blackjack games on the site provided by Pragmatic and Evolution. If you click on Blackjack Live or Blackjack Lobby, you access a new page with over 150 blackjack lobbies.

The bet varies depending on the game or lobby, from £1 to £5000.

Live Baccarat

The Live Casino section has two Baccarat games from Evolution and Pragmatic. When you click on them, you will find another page where over 20 Baccarat rooms are available.

The bets depending on the room are between £1 and £15000 for Evolution games and between £1 and £10000 for Pragmatic games.

Table Games

The online casino has over 50 table games from different providers. These include the following:

  • Blackjack – Atlantic City Blackjack, Blackjack First Person, Blackjack Lucky Lucky, etc.
  • Roulette – 20p Roulette, Double Ball Roulette, European Roulette Gold Series, etc.
  • Baccarat – 3D Baccarat, Baccarat First Person, etc.

Game providers

NetEnt
NetEnt
Play'n Go
Play'n Go
Microgaming
Microgaming
IGT
IGT
Evolution Gaming
Evolution Gaming
Bally
Bally
1X2 Gaming
1X2 Gaming
Ainsworth
Ainsworth
Barcrest
Barcrest
Blueprint Gaming
Blueprint Gaming
CoreGaming
CoreGaming
ELK Studios
ELK Studios
Endemol Studios
Endemol Studios
Eyecon
Eyecon
Ezugi
Ezugi
FELT
FELT
High 5 Games
High 5 Games
Inspired Gaming Group
Inspired Gaming Group
Leander Games
Leander Games
Lightning Box Games
Lightning Box Games
Magic Dreams
Magic Dreams
Merkur Gaming
Merkur Gaming
Nolimit City
Nolimit City
NYX
NYX
Playson
Playson
Pragmatic Play
Pragmatic Play
Push Gaming
Push Gaming
Quickspin
Quickspin
Rabcat
Rabcat
Realistic Games
Realistic Games
Red Tiger Gaming
Red Tiger Gaming
Relax Gaming
Relax Gaming
Thunderkick
Thunderkick
Wazdan
Wazdan
WMS Gaming
WMS Gaming
Big Time Gaming
Big Time Gaming
GreenTube
GreenTube
Foxium
Foxium
Iron Dog
Iron Dog
FugaGaming
FugaGaming
StakeLogic
StakeLogic
Skillzz Gaming
Skillzz Gaming
Betdigital Ltd
Betdigital Ltd
Side City Studios
Side City Studios
2By2 Gaming
2By2 Gaming
Spieldev
Spieldev
Storm Gaming
Storm Gaming
Fantasma Games
Fantasma Games
Adoptit Publishing
Adoptit Publishing
Just For the Win
Just For the Win
MetaGU
MetaGU
PearFiction Studios
PearFiction Studios
Probability Jones
Probability Jones
Seven Deuce Gaming
Seven Deuce Gaming
Concept Gaming
Concept Gaming
GamesLab
GamesLab
Triple Edge Studios
Triple Edge Studios
Wild Streak
Wild Streak
YoloPlay
YoloPlay
Mutuel Play
Mutuel Play
Reel Time Gaming
Reel Time Gaming
Crazy Tooth Studio
Crazy Tooth Studio
Chance Interactive
Chance Interactive
Fortune Factory
Fortune Factory
Colossus Bets
Colossus Bets
Red7
Red7
Slingshot
Slingshot
Skywind Group
Skywind Group
Slingo Originals
Slingo Originals
Gameburger
Gameburger
STHLM Gaming
STHLM Gaming
PG Soft
PG Soft
Northernlights
Northernlights
Neon Valley Studios
Neon Valley Studios
All41 Studios
All41 Studios
MaxWin Gaming
MaxWin Gaming
Golden Rock Studios
Golden Rock Studios
Asylum Labs
Asylum Labs
Alchemy Gaming
Alchemy Gaming
Bulletproof Gaming
Bulletproof Gaming
BB Games
BB Games
DiceLab
DiceLab
Electric Elephant
Electric Elephant
Games Inc
Games Inc
Hurricane
Hurricane
Hacksaw Gaming
Hacksaw Gaming
Jade Rabbit Studios
Jade Rabbit Studios
Kalamba
Kalamba
Live5 Gaming
Live5 Gaming
Pulse 8
Pulse 8
Playko
Playko
Revolver
Revolver
Snowborn
Snowborn
Sapphire Gaming
Sapphire Gaming
Stormcraft
Stormcraft
Green Jade
Green Jade
4The Player
4The Player
Switch Studios
Switch Studios
Silverback Games
Silverback Games
Spin Play
Spin Play
AGS
AGS
Half Pixel
Half Pixel
Gold Coin Studios
Gold Coin Studios
Pirates Gold Studios
Pirates Gold Studios
Black Pudding
Black Pudding
Eurostar Studios
Eurostar Studios
Spribe
Spribe
Cayetano
Cayetano
Spearhead
Spearhead
Gong Gaming Technology
Gong Gaming Technology
Scientific Games
Scientific Games
Shuffle Master
Shuffle Master
NetGaming
NetGaming
Show more

Casilando Casino vs. Market Standards

Min. deposit

Industry standard: GBP 10

£10
Min. withdrawal

Industry standard: GBP 10

£10
Max. cashout

Industry standard: GBP 100,000

£100000
Payout Time

Industry standard: 2 days

2 days
Register time

Industry standard: 2 Mins

3 mins
KYC Time

Industry standard: 2 days

2 days
Slot games

Industry standard: 500

1200
Bonus

Industry standard: 100% up to GBP 200

bonus
Casino Rating Min. depositMin. withdrawalMax. cashoutPayout TimeRegister timeKYC TimeSlot gamesBonus
Casilando Casino

Casilando Casino

4.3/5
£10£10£1000002 days3 mins2 days1200100% up to £ 300
PokerStars Casino

PokerStars Casino

4.8/5
£10£10£10000001 day1 min1 day1100100% up to £ 200
888 Casino

888 Casino

4.5/5
£10£10£300001-2 days1 min1 day1000200% up to £ 550
TradaCasino

TradaCasino

4.4/5
£10£10£7000+3 days2 mins1 day900200% up to £ 40
Pink Casino

Pink Casino

4.4/5
£10£10£10000001 day2 mins2-3 days800100% up to £ 150
Megacasino

Megacasino

4.4/5
£10£20£10000001 day2 mins1 day2600200% up to £ 50
Lucky VIP Casino

Lucky VIP Casino

4.6/5
£10£10£10000001 day2 mins1 day300100% up to £ 100
Jazzy Spins Casino

Jazzy Spins Casino

4.1/5
£5£10No limit2 days1 min1 day96110% up to £ 50
Load more

Casilando Casino Review - Payment Methods

There are ten payment methods that our British players can use for deposits and withdrawals. With all of them, you can access the Casilando bonus codes.

The minimum deposit is set to £10. There is a daily deposit limit that is set to £7500 across all payment methods.

The minimum withdrawal is set to £10. There is a weekly withdrawal limit of £25000.

Be aware

If a Jackpots generated value exceeds £250000, it might take up to 30 days to be received by the player.

If, by any chance, you are mistakenly credited with a cash value that does no belongs to you, contact the online casino via email immediately. Otherwise, it will be considered a debt you owe to the casino.

Recommendation

Using a payment method for depositing that is not on your name will immediately block that method and the request for clarifications from you. In some cases, during the investigation, the account can be suspended, and the casino can contact the owner of that payment method for additional information.

Payment Min deposit Max deposit Min withdrawal Max withdrawal Withdrawal time
Bank Transfer £10 No limit £10 No limit 1-5 days
Maestro £10 No limit £10 No limit 1-5 days
MasterCard £10 No limit £10 No limit 1-5 days
Neosurf £10 No limit £10 No limit 1 day
Neteller £10 No limit £10 No limit 1 day
PayPal £10 No limit £10 No limit 1 day
Paysafecard £10 No limit £10 No limit 1 day
Skrill Moneybookers £10 No limit £10 No limit 1 day
Trustly £10 No limit £10 No limit 1-5 days
Visa £10 No limit £10 No limit 1-5 days
Show more

Loyalty

The casino offers more than just the Casilando bonus codes; it also has a loyalty system.

For every £10 wagered, you get a certain number of points depending on the game you played.

Here you can see the complete list:

Type of Game Number of points for every £10 wagered
Slots 2
Scratch cards 2
Bingo 1
Video Poker 1
Blackjack 0.50
Roulette 0.25

The smallest number of points you can redeem in a single day is 250, and the maximum is set to 10000.

250 points equal £1 in bonus funds. The wagering requirements for these funds is set 35 times the bonus before it can be withdrawn.

There is no cash-out restriction for the bonus funds generated from loyalty points.

Recommendation

The maximum bet with the bonus founds is set to £5. You will lose the loyalty bonus if you exceed this betting limit.

Related casinos

Support

Phone:
No phone available.
Email:
support@casilando.com
Live chat:
24/7 with Fast response with no bots

To contact the live chat, go to the bottom of the page and click on Live Chat. A new page should appear where the email address is shown, and there you can find the live chat button. Clicking on it should start a conversation with the support team.

Also, the Live Chat is available 24/7.

For the Casilando casino review, we asked the live chat team a few questions about the casino and how things work. They provided relevant information in most cases and relatively fast. So, no waiting around. Also, you should ask the chat team about the Casilando bonus codes.

Responsible gambling

Although we cover everything from how the platform works, games and the Casilando bonus codes, we never forget to talk about the responsible gambling instruments the website offers to our British players.

To find the responsible gambling page go to the bottom of the website; you should find it under the Complaints Procedure. Also, you can go to the Account section in the Responsible Gambling box.

The iGaming platform has the following responsible gambling tools:

  • Deposit limits
  • Account closure
  • Take a break
  • Self-exclude
  • Advice regarding this problem
  • Self-assessment test
  • Useful links
  • Minor-restrictive tools
  • Account history
  • Game time reminder
  • Financial activity monitor

Tips

You also have a timer at the right of the screen, under deposit, that shows you how much time you have been logged in. Reaching the two-hour mark will trigger a notification telling you the number of funds you have generated and lost in the last hour.

Recommendation

If your gambling habits interfere with your personal life, please seek professional help and consider self-exclude.

Casilando Casino Review - Pros and Cons

Pros
  • Ten available payment methods
  • Logged in timer
  • Fast live chat response
  • User-friendly website
  • Messages section where you receive notifications
  • Over 1200 slot games
Cons
  • Just one Casilando bonus
  • Different wagering contributions for slot games
  • Live Chat button from the Account section does not work

How we review

   
Reviewer
Casinoalpha rating 8.6 / 10
Test duration 8 Hours
Review Duration 59 Hours
Deposit Methods Checked Yes
Withdrawal Methods Checked Yes
Slots Tested Yes
Live Games Tested Yes
Published Date Sep 2021
Updated Date Nov 2023
Cosmin Brehoi
AuthorCosmin BrehoiAuthor & Editor at CasinoAlpha

Since forever a student of life and writer at his core, he loves to gamble on football matches in his spare time. Combining the art of prediction and a rigorously trained intuition, he has joined the iGaming world to promote a responsible and data-driven approach to sports betting.

Casilando Casino Player Reviews

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