The Best Rated Online Casinos in the UK

We rate, analyze, and present the best online casinos! CasinoAlpha is your ultimate source of the latest UK casino comparison.

Read more


Addiction is a sickness. Gambling addiction shouldn't be taken lightly. Get educated and understand the effects of problem gambling. We aim to inform all our CasinoAlpha customers regarding the harsh reality of gambling addiction through educational and informative guides.

Top Online Casinos in United Kingdom

Casino brand Total no of games Total no of offers Mobile Play Extra perks
Novibet +3900 7 In-browser play Provider of the week, Drops & Wins, VIP
Paddy Power Games +750 7 iOS and Android designated apps In-house Live Games, no limit withdrawals, daily Jackpots
PlayOJO +2600 7 iOS and Android designated apps Editor’s pick offers, games playlist, no limit withdrawals
Videoslots +4200 2 In-browser play Hundreds of providers, 5 licences, fast Live Chat replies
William Hill +250 4 iOS and Android designated apps Low wagering bonuses, many payment options, user-friendly site

We’re researchers & raters of UK online casinos

We’re researchers & raters of UK online casinos

The diverse team of experts at CasinoAlpha cuts no corners when it comes to UKGC standards, financial security, and scam-free casino play.

These three landmarks make up the base of our ratings, thus bringing you the finest selection of trusted online casinos from the UK market.

CasinoAlpha’s ratings & reviews: your trusted casino partners

Since our missions are to educate UK punters to make smarter casino-related decisions and make the casino world clearer and more transparent, we believe our resources will be of great help to you.

You can rely on a solid plan we always put into motion:

  1. We select a casino that gives a sense of safety on the surface.
  2. We investigate each page, category, and all the things essential for your gambling in very meticulous ways. This way, we prove that the site is legitimate and secure.
  3. Using our experience and expanding knowledge, we give ratings and factual, useful opinions.
  4. At this point, the ball is in your court. You can use our remarks and casino wit to make the best moves that will keep your health and finance safe.


Before signing up and playing, please read our full review of the UK online casino. We give you all the essentials on how your account will look like, what you’ll be able to play, how can you pay for your sessions, and answers many other questions you have.

Read less
All filters
The Sun Vegas

100% UP TO £300 + 20 SPINS

The casino of the day:

The Sun Vegas gets its name from the eponymous tabloid, which manages its activities. It focuses on slots, but its mobile app is more live casino-centric.

Pros: Quick payout processing; customer service is quick and effective.

Cons: The platform may crash frequently.

You are up for:

A 100% up to £300 offer, along with 20 rotations. They will work on Age of the Gods, Grease, and Buffalo Blitz II.

Fill the registration form to:
  • Contact support on live chat, phone, and email;
  • Access the Smart Tips, containing all the information you need;
  • Enjoy a low minimum withdrawal;
  • Receive responsible gaming advice from trained agents;
  • Enjoy over 900 slots from top suppliers like NetEnt and Playtech.
MasterCard Paysafecard Visa
Wagering First deposit bonus: 50x bonus+deposit/Spins on deposit: 40x winnings T&C Apply
The Sun Bingo


Our casino pick:

The Sun Bingo is the online casino created by the tabloid of the same name. Active since 2006, it made a name for itself primarily in the bingo business and in British iGaming in general.

Pros: Processing time takes 24 hours; support available on all channels.

Cons: No 24/7 customer service.

The promotion you may claim:

When you become a new The Sun Bingo member, you can redeem a £50 bingo incentive, along with 50 rotations on selected slots. You must deposit and spend £10 on bingo games to qualify.

Create a new account to get:
  • Some of the lowest minimum deposits on the market;
  • Games from providers like Playtech and Pragmatic;
  • The option to use PayPal;
  • Easy-to-navigate platform, with accessible info;
  • Cashouts as high as £50000 for all withdrawal methods;
  • Top mobile apps.
Maestro PayPal Paysafecard Visa Visa Electron
Until 31/12/21. New customers only. Deposit & spend £10 on Bingo to receive £50 Bingo Bonus & 50 Free Spins (selected slots only 20p per spin). Free Spins must be accepted within 48 hours, winnings have 30x wagering which must be wagered within this time. Bingo Bonus has 4x Wagering, bonus must be accepted & wagered within 7 days. 1 new player offer only. Deposits made with Neteller/Skrill/PayPal/Envoy are not valid for this promotion. Please play responsibly.   T&C Apply
Code: WELCOME777 Copied!


100% UP TO £200

The top-notch casino:

777 casino can be accessed on your laptop, or on mobile devices by downloading the verified iOS and Android mobile apps.

Pros: extensive VIP scheme, over 1200 slots, licensed by four authorities

Cons: VIP is by invite only

An offer to be stated:

100% up to £200 on your first deposit.

 Insights into the experience:
  • An intuitive interface with a vintage glamour theme;
  • Over 120 Live dealer games to be accessed;
  • Customer support can be accessed by phone or email, though there is no live chat facility;
  • Withdrawals are usually processed within 24 hours;
  • KYC is required after registration, for player protection;
  • There is a wide selection of promotions, although sometimes terms may be unclear;
  • You must log in to access the terms and conditions;
  • An extensive list of responsible gambling tools is available for you to protect your funds, time, and mental health.
Apple Pay AstroPay Card ecoPayz MasterCard MuchBetter Neosurf
Custom t&c: New players only • Claim in 48 hrs • 14 day expiry • Free Spins (FS) wins credited as bonus & capped at £10, excl. JP win • Valid for selected games • Bonus wins capped at £500, excl. JP wins • Pre-1st deposit only: Bonus wins & max redeemable amount capped at £100, excl. JP wins • 50x wagering - req. vary by game • Bonus expires in 90 days • Withdrawal restrictions & full T&Cs apply T&C Apply
Aspers Casino


The Top Platform Behind It:

Aspers online casino is the website version of the Aspers string of on-land gambling enterprises. Its operator is Daub Alderney Limited.

Pros: Customer support has a phone, email, and live chat, it holds UKGC and Alderney licenses.

Cons: Bad live casino implementation.

What You Can Opt for:

A 100% up to £100 first deposit bonus, and 100 deposit rounds playable on the Starburst slot game.

What to Know About the Casino:
  • It features top payment methods, such as VISA, MasterCard, Paysafecard, and PayPal. Paysafecards are not eligible for withdrawals.
  • Games come from the cream-of-the-crop providers on the UK iGaming market, such as Evolution Gaming, NetEnt, Play'n GO, Microgaming, NYX, or Real Dealer Studios.
  • The site also hosts a point-based loyalty system with the convertible bonus funds having a very low 10x wagering requirement.
  • The casino has a greatly implemented mobile variant.
  • Its customer funds' protection policies are much better than the industry average nowadays.
MasterCard PayPal Paysafecard Visa
New players only. Min deposit £20, Max bonus £100. 50x WR, 100 Free Spins - 10 batches of 10 Free Spins Daily - No WR - Max Win £10 per batch T&C Apply
Dr Slot


Dr Slot facts:

Developed by In Touch Games Limited and published in 2018, Dr Slot casino is operating under the British Gambling Commission license.

Pros: 24/7 Customer support, fast withdrawal approval and fast KYC process.

Cons: Low number of games and no Loyalty programme.

The offer:
  • 1st deposit – 300% up to £50 and 100 bonus rounds on Fire and Gold;
  • 2nd deposit – 200% up to £100;
  • 3rd deposit – 100%, not more than £150;
  • 4th deposit – 100% up to £200;
  • 5th deposit – 50% up to £500.
Keep in mind:
  1. The minimum amount you can deposit at this casino is £3;
  2. There are mostly Slot games available and one Roulette title;
  3. You can choose between three currencies;
  4. Reach customer support also by scheduling a call back by text message.


Apple Pay Bank Transfer MasterCard Pay by phone PayPal Paysafecard
New Players only. Up To 20 (18p) Free Spins (FS) awarded at registration. Up to 100 FS after first deposit awarded in sets over 10 days. FS locked to Fire and Gold. 24hr expiry. Up to £1,000 Welcome Bonus available via 5 deposit boosts. Min Deposit £10. 40x wagering requirement on bonuses and FS wins. Withdrawal of deposit excludes player. Further T&Cs apply. Up to £1000 Welcome Bonus available through five deposit boosts. Deposit 1: up to 300%, Max £50. Deposit 2: up to 200%, Max £100. Deposit 3: up to 100%, Max £150. Deposit 4: up to 100%, Max £200. Deposit 5: up to 50%, Max £500 T&C Apply


PlayOJO facts:

PlayOJO casino is developed by Skill on Net Ltd, and since 2016 is operating under the UK Gambling Commission license.

Pros: iOS, Android, and Desktop app, multiple responsible gambling tools, loyalty programme.

Cons: No phone support, few Baccarat games.

You will get:

50 spins on first deposit and 30 extra spins on Book of Dead.

Keep in mind:
  1. You can play from multiple devices;
  2. Live support is available from 06:00 to 00:00 GMT;
  3. There are no withdrawal limits;
  4. The KYC process takes one day.
MasterCard PayPal Trustly Visa
This offer is only available for first time depositors. Min deposit is £10. 50 Free Spins on Book of Dead. Spin Value: £0.10.  After your first deposit you may claim your 30 Extra Free Spins by visiting the Kicker Section.  No min withdrawal. This offer cannot be used in conjunction with any other offer. This offer is only available for specific players that have been selected by PlayOJO. If you have arrived on this page not via the designated offer via PlayOJO you will not be eligible for the offer. OJO’s Rewards and Game Play policy applies T&C Apply


Cashmo casino facts:

Cashmo casino is incorporated under the corporate license of In Touch Games Limited.

Pros: Fast verification process, multiple responsible gambling tools.

Cons: Small number of games, no Android, iOS, or desktop app.

You will get:
  • On 1st deposit – 200% up to £100 + 20 rounds;
  • On 2nd deposit – 150% up to £100 + 30 spins;
  • On 3rd deposit – 100% up to £300 + 50 spins.
Keep in mind:
  1. Support available via multiple ways, including by text;
  2. Cashmo only offers Slots and Jackpots game types;
  3. 24 hours payout processing;
  4. In-house games only;
  5. Deposits are available via Visa, MasterCard, Pay by Phone, PayPal, and Paysafecard.



MasterCard Pay by phone PayPal Paysafecard Visa
New players only. Up To 50 (18p) free spins (FS) awarded at registration. Up to 100 FS after first deposit via 3 deposit boosts. FS for Rainbow Slots awarded via lobby game. 7 day expiry. Up to £500 Welcome Bonus available via 3 deposit boosts. Min deposit £10. 30 day expiry. 40x wagering requirement on bonuses and FS wins. £50 Max withdrawal without deposit. T&C Apply


ICE36 facts:

The platform is developed and incorporated under the license of Skill on Net Ltd.

Pros: Android app, several responsible gaming tools, VIP programme.

Cons: Extensive verification process, slow customer support response.

The offer:

200% up to £100 and 50 bonus spins on Book of Dead.

Keep in mind:
  1. You can also play from the Android app;
  2. Customer support is available via email or live chat, yet it is not 24/7 available;
  3. You can withdraw with no limits.
  4. The sign-up process can be completed in no more than 2 minutes.


MasterCard PayPal Trustly Visa
First Deposit Only. Min. deposit: £20, max. Bonus £100. Game: Book of Dead. Spin Value: £0.10. WR of 60x Bonus amount and Free Spin winnings amount (only Slots count) within 30 days. Max bet is 10% (min £0.10) of the free spin winnings and bonus amount or £5 (lowest amount applies). Free Spins must be used before deposited funds. First Deposit/Welcome Bonus can only be claimed once every 72 hours across all Casinos. Bonus Policy applies T&C Apply
Paddy Power Games
Code: PAS100 Copied!

Paddy Power Games

BET £10 AND GET UP TO £50 + 100 SPINS

Where to Get:

Paddy Power Games is a casino run by PPB Counterparty Services Limited, functioning with licenses from the UK Gambling Commission and the MGA.

Pros: Paddy Power Games app versions for iOS and Android, 700 slots from top providers.

Cons: Confusing site structure.

How to Start:

By depositing £10 to receive £50 in bonus funds and 100 rotations on eligible games.

Some Key Characteristics:
  • The Paddy Power bonuses show great variety some giving away funds or virtual tokens following results of real-world events or following a free quiz’s completion.
  • The standard for promotional availability is seven days.
  • Paddy Power Games showcases one of the most comprehensive responsible gaming set of measures, including a budget calculator.
  • You also have lottery, bingo, poker, fantasy, and sports betting sections, apart from the casino hub.
  • You can also opt into the rewards club, where you receive either rounds, or bonus bets for wagered money, on a weekly basis.
New Customers from UK & IRL only. Deposits made with e-wallets are not valid for this promo. Bonus wagering x35 on eligible games. Winnings from bonus capped at £/€500. Spins available after bonus is redeemed/lost. Opt in required T&C Apply


About Grosvenor:

This is one of the most popular gambling locations in the United Kingdom. They have over 50 locations across England and are one of the oldest casinos from the UK.

Pros: Evolution Gaming products and over 700 slots.

Cons: The support is not available 24/7.

What can you claim:

Deposit £20 and take advantage of £50 on your first deposit.

Benefit from:
  • An easy-to-use interface that loads fast;
  • Each slot has an information button that displays min-max stakes;
  • No limits when it comes to the maximum amount you may cash out;
  • Payment methods such as PayPal available;
  • Live chat available even for those who don’t have an account yet.
Bank Transfer Maestro MasterCard PayPal Visa
Code: CASINO100 Copied!



The Basics of This Top Casino:

PokerStars is a brand functioning under the tutelage of the Gibraltar-based Stars Interactive Limited. Its UKGC license ensures a safe and smooth session.

Pros: 24/7 Live Chat assistance, Desktop, and mobile apps, multiple responsible gambling measures

Cons: Certain information can be difficult to find on the site

New PokerStars users are eligible for:

100 rounds for customers using a debit card to deposit £10 or more. The rotations are playable on various available slots.

Some Key Specifications about PokerStars:
  • The site has over 1100 slots, 55 Live Casino titles, and 24 table games. PokerStars also has dedicated sports betting and Poker platforms and promotions.
  • You can use popular payment methods, including Mastercard and Visa cards, PayPal, Skrill Moneybookers, MuchBetter, or Neteller. Paysafecard is only available for deposits.
  • ‘Stars Rewards’ is a point-based loyalty system that unlocks ‘Chests’ with rewards of various values and types.
  • Chests may contain ‘StarCoin’ that you can exchange for incentives in the ‘Rewards Store.’
MasterCard Visa
New casino players only. Valid on 7 slots. 7-day expiry. All spins must be used before cashout allowed. For deposit offer min. £10 deposit with code ‘CASINO100’, debit card only T&C Apply
Wink Slots

100% UP TO £100 + 30 DEPOSIT SPINS

Introducing the Casino:

Wink Slots functions since 2016, and is run by the prestigious 888 Holdings plc.

Pros: Downloadable iOS and Android apps, Multiple currencies available, Extensive list of responsible gambling measures

Cons: Customer Support won’t be available 24/7

UK players can Claim:

A 100% up to £100 match bonus, and 30 rotations on deposit.

Some Key Insights about the Platform:
  • British users can utilize PayPal, Pay by Phone, Visa, or Mastercard for payments with £10 as deposit minimum.
  • You can contact Wink Slots’ customer assistance team via Live Chat, email, or phone. Unfortunately, none works 24/7.
  • Prior to depositing you will have a Non-Funded Account. Consequently, Wink Slots will cap payable accumulated funds at £100.
  • UK players will obtain Wink Slots promotion codes via the Refer a Friend scheme. They can send up to 15 invitations each month.
  • All spin-based bonus codes are present on the Wink Slots UK app, both on iOS and Android devices.
MasterCard Pay by phone PayPal Visa
Registration Offer: New UK players only. Register & get up to 30 Free Spins [FS]. 10 FS*3 over 3 days upon login. Must be claimed by 23:59 on day of grant; wins set at £3–£12 in bonus funds. Non-funded player balance capped at £100 exc. jp. wins. Welcome Offer: Min £10 deposit, get 100% Bonus (max £100) + 30 FS. Must be claimed within 7 days. Bonus wins capped at £400 exc. JP wins. General: FS valid on specific games & valid for 7 days once claimed. FS wins granted in bonus after all FS used. Bonus valid on specific games only. Wagering req. apply: 30x bonus funds (vary by game) Accepted countries: UK T&C Apply
Bonus Boss
New casino

Bonus Boss

300% UP TO £300 + 100 EXTRA SPINS

Get to know Bonus Boss:

Here you will find a beautifully designed platform that breathes simplicity and a fine selection of games to choose from.

Pros: Pleasant theme and graphics, growing portfolio of in-house games, special jackpots

Cons: Withdrawals lower than £10 come with a fee attached

The promotion you receive:

Up to 300% bonus on your first and second deposits and 100 spins on selected games.

Features that catch the eye:
  • The games available on Bonus Boss are designed in-house.
  • A new game is released each month, and they come with special promotions attached.
  • Cashouts are not capped in any way.
  • From time to time, selected games feature Jackpot prizes.
  • You may refer a friend and receive bonus credits.
  • British dedicated payment methods such as Pay by Phone.
MasterCard Pay by phone PayPal Paysafecard Visa
New players only. No Deposit: Available via Feature Game. Free spins (18p) locked to The Spinfather. Expires 7 days after registration. Winnings paid as bonus credit (40x WR). Max withdrawal from bonus winnings is £50. Deposit: Min Deposit £10. Deposit Bonuses expire after 30 days. First Deposit: Up to 200% (Max Bonus £100), Up to 50 Free Spins (15p) locked to Supernova Crush. Second Deposit: Up to 100% (Max Bonus £200), Up to 50 Free Spins (20p) locked to Coins of Fortune. Winnings paid as bonus credit (40x WR). Withdrawing qualifying deposit excludes player from promotion. T&C Apply
William Hill


The casino to look for:

William Hill has been active since 1934 as a bookmaker and casino operator. It operates under the licencing of three separate gambling authorities.

Pros: Top-rated iOS and Android apps; its own payment method, with instant withdrawals.

Cons: Only 200 slot games to choose from.

The bonus around the corner:

When you sign up and deposit £10, you are up for a £70 match promotion. Keep in mind that you have to opt in to claim it.

Register and obtain:
  • 24/7 support on all channels;
  • All the payment information you need;
  • One-day long withdrawal processing time;
  • Multiple no deposit and match offers;
  • Live dealer section rife with Playtech Live products;
  • The possibility to block specific games to keep gambling safely here.
Apple Pay Bank Transfer Maestro MasterCard Paysafecard Visa
New UK customers only. Opt in required. 1x per customer. Min £10 deposit. First deposit only. Casino only. Max £70 bonus. 40x wagering requirement. Max redeemable amount £2,000. Bonus expires 72 from issue. Eligibility rules, game, location, currency, payment method, chip coverage restrictions, stake contributions and terms and conditions apply, T&C Apply
Code: KING30 Copied!



This is your starting point at Novibet Casino:

Novibet provides safe and secure play, responsible gambling tools and a great variety of games, some of them available in demo mode.

Pros: over 3500 Slot Games, blog section, 9 customer support options, medium protection in case of insolvency.

Cons: the Live Chat offers unclear responses.

What the offer stands for:

100% up to £150 + 45 extra rounds On Starburst and Book of Dead

Novibet casino is the place where:
  • The customer support team is available 24/7;
  • You find games from over 50 renowned providers;
  • You can be part of the VIP Club;
  • There are many bonuses, some of them even daily;
  • The registration process only takes a couple of minutes;
  • Safe play is guaranteed by the UKGC license along with GLI and IBAS certifications.
PayPal Paysafecard Rapid Transfer Trustly Visa MasterCard T&C Apply


Partycasino, briefly outlined:

Online since 2016, Partycasino is owned and operated on desktop by LC International Limited. The mobile developer is ElectraWorks Limited.

Pros: over 1000 slots, 1-day processing for KYC, 12 payment services allowed.

Cons: VIP by invitation only.

What the promotion consists of:

120 bonus spins when first funding your deposit.

The Partycasino full package:
  • Android and iOS mobile casino apps;
  • Available on tablet;
  • All day, seven-days a week live chat and email support;
  • Original and exclusive games;
  • Over 20 Live Roulette tables;
  • An impressive assortment of providers, such as Microgaming, Netent, and Yggdrasil;
  • Reasonable wagering requirements;
  • Time limits, self-exclusion, Gamstop info, and other responsible gaming tools;
  • A maximum of two days for processing withdrawals;
  • Games are tested by iTech;
  • No maximum limits for deposit and for withdrawal amounts.
Fast Bank Transfer Freebet Maestro MasterCard Trustly Visa
New depositors only. UK residents only. Minimum deposit £10. Free spins are valid only on Starburst and expire in 7 days. 10x wagering apply. Certain deposit types are excluded T&C Apply


Overview of LeoVegas:

LeoVegas is a performant stand-alone iGaming platform, developed by two Swedish entrepreneurs. All of its services are operated in-house and follow the latest UKGC regulations.

Pros: you can search a game by provider, no monthly withdrawal limit.

Cons: limited payment methods.

What you can claim:

Up to £100 + 20 no wagering spins on Book of Dead.

Keep these in mind:
  • LeoVegas provides a wide game collection, comprised of more than 800 products developed by 30 providers;
  • You can play multiple live games that are exclusive to LeoVegas and have bets ranging from £0.20 to £50000;
  • Get in touch with live chat operators 24/7, even if you are not logged in;
  • Get access to a Help Centre designed to guide logged in customers through the platform;
  • Explore a separate website dedicated to responsible gambling, called LeoSafePlay;
  • Experience a 24 hours processing time;
  • Withdraw an amount lower than £10 by contacting support.
Bank Transfer MasterCard PayPal Skrill Moneybookers Visa
New players only across two deposits. Cash rewards 7 days from registration to opt-in from “Promotions” page & each with 7 days wagering. Deposit £10, £25 or £50 & wager 35x. Only cash stakes qualify & wagering contributions vary. 10 free spins worth £0.10 to be claimed within Book of Dead with each qualifying deposit, 3 day expiry. T&C Apply
Code: NBWELCOME500 Copied!



Get acquainted with NetBet:

NetBet is an iGaming leader with more than 20 years of experience in the industry. The company has subsidiaries in multiple European countries and sponsors several soccer teams.

Pros: no monthly cashout limit, more than 10 payment methods available..

Cons: no 24/7 support.

The promotion:

Up to 500 extra rotations on selected slots, after depositing more than £10.

Prepare for the following:
  • Play more than 2000 products from over 30 providers, including slots, slingo, lottery, live casino, table games and virtual sports;
  • Play up to 4 live games at once by using the Split Screen option;
  • Use the ‘Spin It’ feature to try out a new game randomly chosen by the site;
  • Get game recommendations based on your previously played products;
  • Get in touch with a support member via WhatsApp;
  • Join an extensive VIP programme comprised of 7 levels and accumulate NetPoints;
  • Use a budget calendar to monitor your essential expenses and set a gambling budget.
Boku (Pay By Mobile) MasterCard Visa Wire Transfer
New players, £10+ deposit, no e-wallets/prepaid cards, up to 500 Free Spins, 40x Plt on Free Spins winnings. T&C Apply
Buzz Bingo


Buzz Bingo info

Buzz Bingo has offered an optimal and secure gambling platform with land-based bingo clubs, real-life bingo clubs, a Buzzone section, and in-house games.

Pros: multiple safe gaming tools, the presence of a mobile app, recognized payment methods.

Cons: page loading delays, few Live Casino options.

What you get:

110 Extra Spins with 5 points per spin on Midnight Wilds.

Essential information:
  • You can contact the casino via Live Chat and Phone throughout the whole week.
  • The payout time is estimated at 1-2 days.
  • There is an Android app with the exact offers for portable devices.
  • Multiple popular providers supply the games on the platform.
  • It only takes three minutes to begin your Buzz Bingo membership.
MasterCard PayPal Paysafecard Visa
First depositors only. Deposit & Stake £20 on Midnight Wilds slot game: Get 110 Bonus Spins on Midnight Wilds slot at 5p (5 lines x 1p) per spin. Jackpot cannot be won when using free spins. Customers will also be eligible for existing standard sign up bonuses if they stake an additional £10 on Bingo, see T&Cs for details. £5 min. withdrawal on winnings. Please play responsibly T&C Apply
Mega Casino

100% UP TO £50

Mega Casino info

As a Skill on Net Ltd gambling platform, the company comprises secure gaming, numerous responsible tools and well-known software suppliers.

Pros: Quick registration process; verification checks can be completed in one day.

Cons: The VIP program is invite-only.

What you obtain:

100% up to £50.

Important details:
  • Provided that the KYC procedure has been satisfactorily completed, players can cash out profits in 24 hours.
  • Live Chat does not offer 24/7 assistance, and support agents provide solutions in a few hours.
  • There are over 2600 slots options, including popular titles, progressive jackpots, and classic options.
  • To be eligible for Mega Casino bonuses, you usually have to deposit an amount over £20.
  • If you do not log in for 12 consecutive months, your inactive account won’t be closed or levied by the casino.
  • The logged-in interface is not very user-friendly, and pages are accessible through a time-consuming process.
Direct Banking ecoPayz Fast Bank Transfer Instant Banking Citadel MasterCard Neteller
First Deposit Only. Min. deposit: £10, max. Bonus £50. WR of 30x Deposit Plus Bonus amount (Slots count 100% and any other game 10%) within 30 days. Max bet is 10% (min £0.10) of the Bonus amount or £5 (lowest amount applies). Spins must be used and/or Bonus must be claimed before using deposited funds. First Deposit/Welcome Bonus can only be claimed once every 72 hours across all Casinos T&C Apply


Videoslots info

Licensed by five renowned authorities and launched in 2011, the platform provides all British players with secure and unproblematic gaming.

Pros: Multiple games, different responsible tools, an FAQ section.

Cons: No mobile apps, no phone number listed.

What you receive:

100% up to £200 + 11 no-wager spins on Starburst.

Keep in mind:
  • You can opt for the FAQ section instead of Live Chat.
  • Complete the KYC process when you first register, as it only takes one day.
  • It takes 2 minutes to create an account.
  • Around 150 software providers offer 5000+ game options for UK players.
CashtoCode ecoPayz Maestro MasterCard MuchBetter Neosurf
New players only. First deposit match between £10 and £200. 20x wagering on bonus. Jackpot games do not contribute. Remaining bonus funds can be forfeited to cash out current winnings. Max bet 50% of the bonus up to £20. Min deposit £/€/$10. Account balance is withdrawable at any time. Upon withdrawal, any remaining bonus spins are forfeited. 7 days to activate the spins. Bonus spins expire 24 hours after activation.Play responsibly T&C Apply
Mr Spin

100% UP TO £100

Mr Spin casino info

Along with sister brands like mFortune, Dr Slot and Cashmo, the platform is a well-known Intouch Limited brand with in-house games.

Pros: iOS app, fast registration process

Cons: few payment options

What you acquire:

100% first deposit match up to £100.

What you should retain:
  • The speed is optimal, and the platform has a clean layout.
  • Accurate documents needed for the KYC procedure are verified within one day or five days at most.
  • The loyalty scheme facilitates your access to electronic devices, bonus funds, voucher offers.
  • Phone and Live Chat support are available 24/7 all year long.
  • Should compulsory gaming arise, there are numerous responsible tools to keep you safe.
  • You cannot cash out any profits without completing the Verification Checks or receiving Mr Spin bonus codes.
MasterCard Pay by phone PayPal Paysafecard Visa
New Players only. Up to 50 (20p) free spins locked to Reel Royalty. Win paid as bonus credit. 20x wagering requirement. Up to 100% deposit match of first deposit awarded as bonus credit via lobby game. Max bonus £100. Min deposit £3. £50 Max withdrawal from bonus win. 7 day expiry. T&Cs apply. T&C Apply


mFortune casino info

Licensed by UKGC, mFortune operates on an In Touch Limited platform.

Pros: Wide variety of responsible tools, numerous banking options.

Cons: Substandard number of game types.

What you receive:

  • 200% match up to £100;
  • 100 extra spins on Super Win 7s.
Keep in mind that:
  1. Regarding the mFortune Loyalty scheme, you may access online and real-life offers.
  2. You can access similar offers, games, and casino elements on the mFortune apps.
  3. Live Chat assistance is available 24/7 for uncertainties regarding mFortune promo codes or other features.
  4. When cashing out, there is a fast processing payout of one day.
  5. Withdrawals, stakes, and deposits can only be made after the identity verification is completed.
MasterCard Pay by phone PayPal Paysafecard Visa
18+. New players only. Up to 10 (20p) free spins (FS) on Super Win 7s for 10 days. Up to 200% deposit match of first deposit. Max £100 awarded as bonus credit. FS win paid as bonus credit. Withdrawal of deposit excludes player. Min. Deposit £10. Expires 00:00 daily. 20x wagering requirement. Max withdrawal from bonus and FS win £50. T&Cs apply. T&C Apply

200% UP TO £100 BONUS

Meet and Greet PocketWin:

PocketWin is a 2012-launched casino website In Touch Games Ltd. It currently hosts only in-house titles. Its parent company takes a mobile-first approach to gambling, and also attempts to add one game per month onto the platform.

Pros: iOS and Android versions available, many PocketWin bonus codes available, the best UK payment options.

Cons:  a £3 fee for payouts under £10, only hosts 58 slot games as of now.

The entry offer:

A 200% up to £100 match offer for new users on the site.

Casino Basics:
  • You can deposit funds with PayPal, Visa and MasterCard, Paysafecard, and Pay by Phone methods.
  • Minimum payment values vary, from £3 for phone bills, to £5 for any other method.
  • The standard wagering for PocketWin bonus codes is 40x.
  • Bingo has a staggering 400% playthrough contribution percentage.
  • All users from the UK are automatically inducted into the Loyalty scheme. Once you accrue enough points, you can exchange them for material objects, such as electronics, and various trips, or virtual items, such as PocketWin bonus codes credit.
MasterCard Pay by phone PayPal Paysafecard Visa
New players only. Up to £10 bonus credit and up to 200% first deposit match available via Feature Game. Deposit match available after first deposit. Max bonus £100. 40X wagering requirement. £10 bonus credit 7 days expiry. Deposit bonus 30 days expiry. Max withdrawal from up to £10 bonus winnings is £50. accepted countries: UK T&C Apply
Virgin Games


Casino facts:

Virgin Games is a UKGC verified online casino that offers fair gaming tools and safe play!

Pros: loyalty programme, 3 support options, many responsible gambling tools.

Cons: not many Live Casino games.

The offer:

£50 Bonus Money or 30 extra rounds (on Double Bubble)

Virgin Games is the place where:
  • Players can access both iOS and Android apps;
  • The casino provides a FAQ section for extra information;
  • Some games are available in free play mode;
  • The KYC procedure takes little time;
  • The Live Chat is 24/7;
  • The promotion is available for all Bingo games except for Session Bingo.
Apple Pay MasterCard PayPal Visa
New members only, must opt in. Min £10 deposit & wager. 30 day expiry from deposit.18+. Free Spins: on Double Bubble. 1p coin size, max lines. Bingo: Advertised ticket value based on £1 tickets. Game availability & restrictions apply T&C Apply
Code: CASINO100 Copied!



A casino with a history:

Originally an exclusively bookmaking business, Betfred moved on to other gambling forms. It activates online, but it doubles as a brick-and-mortar location.

Pros: One of the few casinos with a loyalty scheme; iOS and Android apps.

Cons: The platform moves with difficulty.

What's in store?

As a new player, you are in for a 100-spin bundle. On registration, insert the CASINO100 promo code. To proceed with claiming the offer, you must deposit £10 and wager these funds first.

Sign up now to find:
  • Customer care agents operating on all channels;
  • More than 60 live casino options;
  • Some of the lowest minimum deposits and withdrawals on the market;
  • Numerous bonuses for depositors, new and existing.
Maestro MasterCard Visa
New customers only. 18+. Promo code CASINO100. £10 min transfer and stake on Slots at Betfred Casino within 7 days of registration. Minimum 5 game rounds. Game restrictions apply. Max 100 Free Spins. 50 Free Spins on Lucky Emeralds credited instantly followed by 50 Free Spins on selected titles within 48 hours. Free Spins must be accepted within 3 days. 7-day expiry. Payment restrictions apply. SMS validation may be required. T&C Apply

100% UP TO £100 BONUS + 200 SPINS

Get to know the casino: is a fully-licenced gambling website, which got tested for fairness by a reputable authority. It specialises in slots, though it provides many other forms of casino play.

Pros: Efficient customer support; low wagering requirements.

Cons: Withdrawals will take more than three days to process.

What bonus can you claim?

A 100% up to £100 promotion on your first deposit, along with 200 rounds. The rotations will apply to the Age of the Gods series, from Playtech. You will receive 40 turns when you deposit and the other sets will be credited in the following 8 days.

Create an account now to get:
  • 24/7 customer service, on all channels;
  • A waiting bot to tell you where you are in line;
  • Over 1000 slots from suppliers like NetEnt and Play'n Go;
  • The possibility to play on top iOS and Android apps;
  • Live casino lobby from Playtech;
  • The option to filter games by provider.
Visa MasterCard
New customers. Min deposit £20. 40 free spins on first deposit. 160 free spins after first deposit (20 per day). Max win £100. 20x wagering. Deposit bonus 40x wagering. Expires 30 days from issue. Eligibility, game, platform, payment restrictions apply. T&C Apply

100% UP TO £200

Meet MansionCasino:

MansionCasino is operated by Mansion Europe Holdings, a company with over 15 years of experience in the industry. Moreover, the company sponsors several well-known Premier League football teams.

Pros: over 1000 games, more than 10 payment methods.

Cons: slow payout.

What the incentive is about:

A 100% up to £200 welcome bonus, upon depositing more than £20.

Have a complete casino experience with the following:
  • Keep in touch with support 24/7 via live chat, email and phone;
  • Access more than 90 live games from a separate casino lobby;
  • Join a VIP programme comprised of 5 levels and get a dedicated account manager and exclusive promotions;
  • Withdraw as little as £5 with selected payment methods;
  • Play games in a different browser tab and navigate the casino’s site at the same time;
  • Download a casino app on both iOS and Android devices.
Maestro MasterCard Visa
New customers only. Minimum deposit £20, maximum bonus £200. Wager 40x before withdrawing. Game weighting applies. Max bonus betting limit – slots: £5, other games: 10% of bonus amount. Selected games only. Payment restrictions apply. Not available on iOS app. T&C Apply

Why choose our online casinos expertise?

Facts checked Sep 25, 2021 Author:

We've compiled and constantly update a catalogue of top online casinos, doing the groundwork for you. Only top-rated, UKGC-verified, trusted online casinos make the cut.

How CasinoAlpha works?

4 people verify the final casino review and its bonuses before bringing it forth to you. This process takes up to 3 to 4 full days.

What is an online casino?

What is an online casino

An online casino is a gambling website that aims to attract new UK customers by offering casino bonuses of various types.

Decisive advantage

These virtual platforms implement new games or activities that are much easier to use than in a physical establishment.

Online casinos are richer in their gaming lobby options, easier to access from anywhere (as long as you’re somehow connected to the Internet), and accept various payments, from your good old GBP debit card to Bitcoin or the rest.

As one of the leading casino database in the UK, your source for the best online casinos in the UK and for all your gaming needs is here!

We’ve studied this industry for years

We know what gamblers want to know, what businesses seek out, and what investors are looking for. For technical analysis on the backbone of online casinos, we have looked into details such as business plans, games, payments, licensing and legal concerns.

An interesting trend

We have seen that the appearance of dozens of casinos is growing exponentially each month. Of course, not all can achieve the high standard we scout for constantly.

However, the brand-new UK casinos we work on monthly contains only the best picks from the latest entries that the UKGC approves. The rating we give comprises 5 major topics, each explained in detail in our analysis.

CasinoAlpha’s review framework

CasinoAlpha’s review framework

Our primary guiding direction is given by the United Kingdom Gambling Commission.

This leading authority oversees and supervises UK gambling.


The UKGC is the strictest authority that works on licensing trusted online casinos and online sportsbook sites. This means that our UKGC-checked casinos are the safest for player’s finances, bets, and overall mental health. This is a strong reason why we only promote this type of online casino.

What’s our mission?

Our mission is to find the "Alpha Casino", meaning the best possible one out there. It sounds simple, but trust us, it's not! We have yet to find a website that has all the elements in the ideal measure, meaning that no UK online casino listed on our site has a perfect score.


Even if we haven’t found the perfect casino just yet, the brands listed on this page come close and present a very satisfying quality of product and efficiency—the selection we've made hits all the strong points.

If you want to know us better, we have created a description of who we are, want we do, and how we want to get better as a team, as well as create better products for British punters.

What motivates us?

It's all very simple. All of our team members are real-life gamblers. Their experience has given them enough information about what works, what doesn't, what things are fair or unfair and what your struggles are.

Since we all come from varied academic and working backgrounds, we can give you:
  • Exclusive insight into playing safely
  • Better budgeting
  • How to be a wise player
  • Inside knowledge of the domain
  • Practical gambling tips

Our team of experts is comprised of young people passionate about your safety in the casino world, ready to bring their expertise, knowledge, and studies to your service. We're very different from one another, making it easy to constantly be challenged to be better and think outside the box.

The route of a UK player

After deciding on which casino operator you want to start your gambling activities, your next step is looking into its casino offers.

What is a casino bonus?

Casino bonuses are a gaming product designed by gambling sites to interest UK players into signing up and becoming their clients. We have covered all the basics that you need to be informed on, like what UK bonuses look like, how to use them, and most importantly, how we distinguish the great ones from the rest.

When you find yourself using such an offer, take into account:

  • How likely can you be banned from such an online casino?

This includes reasons, warnings, signs, steps and the whole process, all things that should appear within the T&Cs. CasinoAlpha tells you how likely that scenario is and how to avoid the losses and annoyance altogether.

  • What are the chances of a bonus being cancelled?

Of course, this should result from player misconduct or any sort of disruptions, so it’s better to stick to what we say. Following our advice and messages, you will likely never see yourself in that spot, and your sessions will not be interrupted.


We strongly advise you to pick a real money online casino from our lists since we have tested it beforehand. We can ensure that your wallet will be protected from predatory fees, unnecessary payments, and your budget will remain untainted.

Pro-guide: protect your money by choosing a top online casino

Pro-guide protect your money by choosing a top online casino

We give you all the tools to sharpen your gambling skills and be a wise chooser of the casinos you deposit and play bonuses at!

  • Step 1: Know how your funds are kept

UKGC trusted online casinos need to conform to specific rules regarding the punter’s funds.

In short, when you make a deposit in your player account, that money is held by the casino, but it is still in your possession. This applies even when fees are attached to withdrawing what you have initially deposited.

What happens when the casino is in financial trouble?

How they handle that is their own complicated affair. But your money is kept safe and sound because no matter the level of fund protection the UK online casino has, your money is kept in a separate account.

This means that you'll get your money back even in extreme, non-retrievable cases like insolvency. This remains true only for trusted online casinos that the UK Gambling Commission has audited.

The UKGC does not stop its meticulous strategies here

Through their strict KYC requirements, they hit two birds with one stone: your data is kept privately away from malicious third-party sellers or hackers, and minors cannot access gambling activities.

We talked extensively about KYC procedures since we’ve done it ourselves hundreds of times and know what struggles you might encounter. We add on to a classic guide by bringing you time-efficient solutions about the glitches and gaps UK players can face when they send their paperwork.

How safe are sites and apps are in terms of their encryption?

To be sure the website you’re browsing on is safe from usual Internet malware, check the icon next to the page URL. If you see a lock there, that means that your connection to the site is sealed on both ends, and you can continue spending time there safely.


To be even more knowledgeable about these things, you should also look for extra seals of approval in the casino’s footer, as some companies specialise in casino safety protocols.

When a casino enters the long process of being checked and approved by the UK Gambling Commission, their site's individual pages and their mobile apps (if there are any) are tested on multiple devices and browsers several times to ensure bugless and problem-free navigation.


When an online casino gets its license from the UK authority, it does not mean that the checks stop there! In fact, the UKGC is public with the fact that randomly and several times during a given period, they reassess how the casino performs and conducts its business, safety protocols included.

  • Step 2: What devices can you play on?

Step 2 What devices can you play on

Smartphones are taking over the world, so your chosen site must allow you to gamble on your phone.

This is why we advise you to look for platforms that give you liberties on multiple devices and don't limit you to just one. We test each brand in our online casino list on a desktop, a phone, and a tablet, making sure we switch between browsers.

This way, we get to present an accurate and unique analysis usable by any UK player, no matter what gadget they prefer to use, and no matter what operating system there is on said device.

Of course, there are three major types of devices:

  1. Desktop ones, like PCs and laptops;
  2. Smartphones;
  3. Tablets, which are pretty similar to smartphones in the way they operate.

Suppose your gaming choice ticks all these three options. In that case, it already exhibits major advantages over a wide range of underperforming casino sites.

Are you going to have a smooth experience across these devices?

It would be quite stressful to try and answer this by yourself, especially when there’s money at stake. The good news is that we answer the question for you.

We take a few hours to log in and try the online casino site/app features on multiple gadgets. Whatever pops up positively or negatively, we write it down in the review section titled “User Experience”.

2 options for smartphone play
  • Almost all mobile casinos in the UK have an in-browser play option. One of our continuous missions is to give Brits a fresh list of choices that incorporates mobile casinos while grading their games, usability, payments, and in favourable cases, exclusive bonuses to use on mobile.
  • Stand-alone casino apps for phones and tablets are not as frequently seen because it entails developing a functioning app, going through the independent checks from the major virtual stores, and constantly updating the product. We go deep into such examinations to show you what are your best choices at any given moment!


Reading our reviews carefully will save a load of trouble and allow you to only focus on your games and bets. And most importantly, through our work, you’ll be able to see if a site is worth investing your time and spending your money at!

  • Step 3: See how many gaming options you have

A top online casino needs to have many games and gaming types in its lobby, and the reasoning is simple: a UK player will need diverse options for their play; otherwise, they will move on and look for another site.

We've experienced that firsthand!

We’ve been on many mediocre online casinos and got bored quite easily with their game offers. The chances are that you'll go through the same feelings. What is much better at CasinoAlpha’s online casino directory is that each one has its games inspected, tried, and marked accordingly.

Online casino slots

Online casino slots

On top of British punters’ preferences, slot games and their designated free spins on sign-up have undergone our verification process before being brought in front of you. We were very clear on what we look for, the standards we use, and what you should do when picking a worthy slot online casino bonus.

We want to be an educational source on slot types
Slot type Average RTP Average bet limits Average rollover contribution
Classics 96.1% £0.10 - £100 100%
Videoslots 95.7% £0.20 - £50 100%
Progressives 93.33% £0.30 - £30 0%-10%
Jackpots 94.05% £0.10 - £10 0%-10%


What we have just presented are calculated averages made by our team, who extracted values from our database. Casinos may and most do change these values at their discretion. Always read the T&Cs to see each such detail.

The lower values on the part of Progressives and Jackpots are due to the fact that each round you play on such games has a monetary contribution to the major pool prize offered. In the cases of online casino bonuses, they are usually either completely denied for play or contribute very low in comparison with the others.

CasinoAlpha wants you to be very prepared before you start gambling on casino games

This is why we believe it is important to share with you an aspect that will affect all your slot play.

Return to Player (RTP) is a mathematical and theoretical percentage embedded into the code of slot games. It calculates and projects how much a punter will get back from their rounds over a long period of time. Using our guidance, you’ll know all the facts and how to practical proceed with the best payout online casinos in the UK.

Live Dealer games

The best-rated & highly trusted Live Casinos sites contain multiple live dealer tables. These basically allow you to be part of an authentic, classic gambling experience via your device of choice. We made sure to cover all the major game types and bonus variants you can find so that nothing will surprise you when you gamble.

What UK trends dictate in terms of live dealer games!
Game type Average House Edge Average rollover contribution
Live Baccarat 98.7% -98.9% 0-10%
Live Blackjack 99.1% -99.9% 0-10%
Live Roulette 94% - 97% 0-10%

Fun fact

The American version of Blackjack is the one that is most advantageous to players, in the long run, having a 99.9% return rate. This, however, only happens if you spend a lot of time playing, a thing we do not recommend until any circumstance.

Live Dealer Game Types

Live Dealer Game Types

  1. Live Dealer Baccarat sites imply games with a dose of mathematical skill but also offers that are crafted especially for the game itself. Remember to always read the rules and make sure to stick to them!
  2. Live Casino Blackjack sites have multi-player games with a trained casino dealer. Many UK players look for such opportunities, so we made sure to cover the basics when it comes to the game, bonuses, and all-around live sessions that you can easily access after you complete your KYC.
  3. Live Roulette Casinos and deals are tested and analysed by our experts solely for the purpose of easing out your play and preventing your problems when gaming. There is a high chance that your Roulette will be bettered by the tips we have created for you on our designated page, so stay tuned for our texts and updates!

Classic online casino table games

A sufficient amount of variation when it comes to your gaming options should not limit itself to slots and Live Casinos; instead, it should include table games as well.

There is a wide range of opportunities in the online space

But since we don't want to waste your time, we will only focus on two picks that are trendy in the UK player preference rank.

Two casino table games with details
Game Type Average House Edge Average rollover contribution
Classic 98% 5%
Sic Bo 97.2% 17%


They both are quite similar since they are played on a casino table with bets derived from throwing dice.

Let’s start with trusted Craps casinos. We know all the insides that will help you gamble within safe requirements, even if you are not a pro at the game. With our guidance, you’ll find casinos and bonuses that you can tailor to your gameplay.


If you know for sure you want to play these games or know for sure you want to give them a try, stick to the recommendations our specialised Table Games contributors have prepared for you. It's much harder to find good opportunities by yourself since these games are not present on all UK online casinos.

Alternatively, Sic Bo online casinos have been hand-picked into a list that covers all the basics of fair gaming at UKGC-approved standards. We only add a casino and its respective bonus to our list after claiming and testing the platform and the promotional material attached.

Top game providers according to CasinoAlpha’s standards

An important feature to consider when choosing any game from the types we’ve just presented is who created it.

Suppose you see that your game has been created by any of the providers from our table. If that's your case, you can be certain that qualitatively the product is at a high standard and that you are protected by several layers of tests done by licensing and game-testing agencies.

Top UK game providers
Brand name Year of establishment Total number of games Main game types Total number of partnered casinos
Evolution 2006 +380 Table, Slots, Game Shows, Live Casino +144
Playtech 1999 +700 Table, Slots, Live Casino, Bingo +70
NetEnt 2000 +114 Slots, Table +276
Microgaming 1994 +800 Slots, Table, Scratchcards, Live Casino, Bingo +229
Pragmatic Play 2015 +190 Slots, Live Casino, Drops & Wins +168
Quickspin 2011 +80 Slots +145
Thunderkick 2012 +45 Slots +106
Endorphina 2012 +95 Slots 16
Big Time Gaming 2011 +30 Slots +179
Yggdrasil 2013 +130 Slots +100

Table caption:

We obviously couldn’t fit all the providers you’ll see while gambling on the regulated UK market. However, we did our own market research over the years and came up with 10 popular software creators that we think you will enjoy, considering they have many certifications and multiple gaming options of various kinds.

  • Step 4: What payment options are given to you?

Step 4 What payment options are given to you

Your money and the way you choose to spend it at a top online casino UK are of utmost importance.

This is why we closely monitor, verify and try out the options you have when it comes to games and casino bonus codes.

Close analysis on how UK players make payments

Payment provider Type of transfer Average payout wait Usual usage
Visa Bank 3-5 working days Very often
Mastercard Bank 3-5 working days Very often
PayPal e-wallet 1 day or less Sometimes
Paybyphone Via phone bill 1 day Rare
Paysafecard e-wallet 1 day or less Sometimes
Skrill Moneybookers e-wallet 1 day or less Often
Neteller Voucher 1 day Often
Boku Via phone bill 1 day Rare

While we know that you probably already have a preferred way of depositing and cashing out money, or you’re going to have one after you experiment with some of the ones we just presented, that is not enough.


It is vital for any UK gambler to create their own gambling budget according to their total monthly budget and how much time they can dedicate to online gambling games.

This is where CasinoAlpha steps in with easy-to-use guidance tips regarding punting money

  1. Only stake amounts that you are comfortable losing. There is no guarantee that your session will include just streaks of wins. Thus, stake small sums and see how the rounds develop. Between the rounds, take small breaks.
  2. Never chase your losses. This wrongful idea is a consequence of “Gambler’s Fallacy” that gives you the illusion that after a series of losses comes the inevitable win. That is not true and not accurate.
  3. If your cash out takes several days to be completed, you might want to continue gambling with the funds you have in your player account. The solution is to play at fast withdrawal casinos UK since you only have to wait around a day to get your funds back to you. We have the safest selection that we hand-picked after trials and several transactions in and out.
  4. Your money is vital for your well-being, so even if we choose one of our partners, you need not spend too much. You can simply avoid this rookie mistake by depositing at a minimum deposit casinos. Luckily, we have an updated list of such sites, accompanied by their bonuses and our proficient opinion on how to use them wisely.


Keep a written history of what you have spent in the last week/last month of online stakes. It will be much easy to make sure you did not cross the line that fits your pocket and protects you from gambling addiction.

  • Step 5: Is the customer service on top of their game?

Step 5 Is the customer service on top of their game

Like any business nowadays, UK online casinos need to give their customers assistance and guidance whenever they have a question or are facing a problem.

We know this firsthand

It is very frustrating to play at a casino and wait many hours (or worse, even days!) for it to get solved, especially when your money is frozen in a bet.

From our assessment, you can make your own decision and know before playing what are the possible outcomes for you.

The 3 usual ways to talk to a casino support agent are:

  1. Live Chat → A messenger service accessible when you are on the casino’s site (logged in or out of your account, depending on the online casino). Remember that you first need to talk to an AI robot in certain cases before reaching a human agent, and sometimes just the AI is available.
  2. Email → The brand creates a unique address where you can send your messages; it is advantageous when there’s a need to attach files to illustrate your issue properly. Ideally, you will receive a reply in 1 day.
  3. Phone number → Some casinos have set a particular call centre designed to help players interact more directly with the assistance agents. The cases where this is available are rarer by comparison with the first 2.
  4. Bonus options → In notable cases, you can reach out to the casino’s help team via other ends. Usually, they come in the form of Contact Forms, social media Direct Messages or Tags, Skype, YouTube, etc.

The sooner you ask for help, the better your chances of fixing it are

It will help you a lot if you reach out to an agent immediately after you encounter a problem, most importantly if there is a technical glitch with a game, a transaction, or something else platform-related. Some issues are time-sensitive!

  • Step 6: T&Cs decoded for newbies

Step 6 T&Cs decoded for newbies

Knowing what to look for in the casino T&Cs and in what order of importance the things come are essential for your smooth gameplay. We're here to give you a short image of the required steps.


Never open an account and never stake your personal funds on sites that you have not read the Terms of. You need to know how your data and finances are handled to ensure fairness on all fronts.

Since your first step is to open an account, your first concern should be what data is required and in what conditions it is kept. You will usually find this sort of information in the Privacy Policy section or the main Terms, under sections titled “Your Account” (or any other derivative).

You’ll most likely continue with making a payment

You need to read the “Payments” section carefully to find out aspects such as:

  • What services can you use for deposits;
  • What options you’ve got for withdrawals;
  • How much do your transactions take;
  • When fees appear and how much they are.

All these details will help you piece together a complete image of your casino spending, making it much easier for you to set up a budget and stick to it.

As a player read the casino’s “Bonus Policy”

You can know how to play within the regulated limits:

  • How much money and time you will need to complete the rollover (and access cash-out)
  • What bets and games are at your disposal
  • Where can Support help you, etc.

The good news is that in each bonus we display on CasinoAlpha, we do this step before you do so that you can have our perspective as experienced punters on top of yours.

Please note:

  1. You’ll need to do a thorough read of all that they post. Many casinos have unique rules they develop just for their site, and we cannot possibly cover all scenarios here!
  2. We do several checks of the casino's rules before publishing any review or offer but you must read the Terms & Conditions and the additional policies yourself always.

How we review UK online casinos

How we review UK online casinos

Now that you’ve got your hand guide for picking the best casinos out of all the numerous options, it’s time to explain our strategies in making the UK gambling market better!

  • Your fund’s safety ↓

There are two ways we investigate that:

  1. We either find it noted in the T&Cs, where the online casino explains what will happen to your funds, bonuses and loyalty points in case of insolvency
  2. We dig deeper and search that in the owning company's Terms.

When an online casino company creates a matrix for sites to work on, known as a Whitelabel, some information may usually be found on the company's site rather than the casino itself.

We make this effort constantly because keeping your money away from harm is one of our topping priorities.

  • Your experience on multiple devices ↓

We've always wanted smooth gameplay on more than one gadget.

We've devised a plan we put into motion before we write our review

We take 3 devices (and sometimes even more) and access our player account on different iGaming sites to see how it performs.

What do we inspect?

We look for glitches that might slow down or freeze your gameplay, how well the images and animations fit your screen and if you can access all or some of the casino features.

We need this distinction because, over the years, we have noticed differences in how online casinos perform via different browsers or Internet connections.


You need to be ready to expect and face these discrepancies before starting a session.

Our process is transparently presented in our User Experience section through a table and explanations.

  • Game variation available ↓

We know that gamblers want to have access to diversity more than other players. So, when we evaluate this aspect, we take a close look at the lobby and see if they have selections of the following:

  1. Slot games;
  2. Roulette;
  3. Blackjack;
  4. Baccarat;
  5. Poker;
  6. Other table games like Craps, Sic Bo;
  7. Game show options.

Each of these options will have subsections that are a big plus. For instance, under Slots, UK punters will enjoy Progressives or Jackpots.

Do you want to see more about our standards for our UK market texts?

In that case, you can learn more from our Publishing Policies, where we present all the details of how we analyse, write, present, and advertise certain brands or aspects.

  • The payments section and what it offers ↓

To cover all main preferences in terms of payments, trusted online casinos need to allow players to use a range that includes:

  1. Debit cards
  2. E-wallets
  3. Vouchers
  4. PayPal and alternatives
  5. Crypto wallets

What we do differently from others

We take small sums and transfer them with the available methods that a casino has and make sure that the process works how they describe it to be in the first place.

That is how we can tell you for sure if your experience will be uneventful or you might encounter troubles along the way, like delays in receiving your funds or ‘hidden’ fees and extra costs.


This is one of the many methods we employ to keep your budget safe and ensure that your initial calculations and sums kept for gaming remain unaltered throughout your gambling sessions.

  • How fast and helpful support is? ↓

Before we publish a trusted online casino review, we take each option from the help centre and talk to the agents there. In the rare cases where we don't have any genuine query from the site or the site's T&Cs, we ask them questions to see how fast and useful their replies are.

As much as we want to be your trusted aid in secure casino gaming, we won’t be able to answer your questions in real-time.

Where a helpful support agent comes in

There can most likely be cases when you encounter unusual situations or simply need some help understanding from the online casino site.

We are very thorough when we rate this aspect!

We take each option we have in a particular case and chat a while with the people in charge of resolving all the issues. We take into account clarity, politeness, UKGC standards, special training, and, very importantly, the time it took to finish a conversation.


Some casinos have given the support agents a special briefing to help punters avoid gambling addiction or, in more severe cases, stop playing for a set period of time.

  • Are the Terms and Conditions transparent? ↓

We are not lying to you when we say that we are absolute experts when it comes to Terms of Use of trusted online casinos!

We’ve read thousands of such pages. We know exactly how they should look, how they should be structured and what UKGC guidelines they should follow.

The main reasoning behind the project that is CasinoAlpha is making this tedious task easier for you. Our reviews are a user-friendly filter of much smaller sizes than the over 10000-word T&C documents. There, we extract the essentials and highlight where sites are not transparent or engage in any dubious activity.


If you are searching for a special issue or rule, you can open the page, press Crtl + F, and search for a keyword. While this is handy, don't skip reading the whole thing since rules may conflict or have different priorities.

Harmless gambling: a CasinoAlpha Guide

You need to be knowledgeable in two main sections:

  1. The tools that are given by the casino to impose healthy limits
  2. Our real-life, applicable bits of advice

Please use a combination of both when you play!

The first batch is thought of and imposed by the UKGC after years of studies, and the second comes from players just like you. Combine theory and practicality for ensured results.

Responsible gambling tools in your player account

Responsible gambling tools in your player account

These allow you to set the limits you are comfortable with. They might be tied to how much you play time-wise or money-wise.

That's why we've discovered a few features that should always be present in UKGC-verified casinos:

  1. Limits on how much you deposit in one single transaction or how much you deposit in a designated period of time (month, week, day, etc.).
  2. Loss limits that cut your access to the gaming lobby after you have lost a sum you’ve set beforehand, making misspending more manageable;
  3. Time limits on how much you spend logged in and browsing through the site's entirety or how much time you’re actively playing the games available;
  4. Breaks from gambling that can range from a few hours to a few days;
  5. Self-exclusion periods, when you consensually agree with the casino for them to deny access to your gaming account between a few weeks and up to 6 months.


Although this is not a limit-related option, casinos must give you the option of Account Closure which is a more drastic version of self-exclusion that you can’t change your mind on after you’ve decided to take that route.


According to the new legislation, trusted online casinos need to protect minors from accessing their services. Usually, this is done via the Know Your Customer checks and the additional paperwork verification. In the same line, casinos are not allowed to advertise on platforms or hubs that have a high rate of child audiences.

Suppose you're an adult and want to prevent and fight off gambling from your child’s proximity

In that case, we give you a complete guide on guarding children against iGaming using apps, software, emotional reassurance and skilled guidance. We strive to be a helpful source for your safety and the safety of your loved ones.

You can also use two other tools if you have them available:

  1. Reality checks - They are pop-up notifications that appear on your screen after a particular amount of time you spent logged in. They do not change your status or settings; they are just reminders.
  2. Calendar - At the top of each month, you can choose the settings that work for you in that particular month. These may include all we’ve covered already in terms of limits and more; each platform differs from the others in these aspects.

We vetted them and their usage.

Please note that this list cannot cover all the possibilities you might encounter on British online casinos! We've presented just the ones that are imposed by the licence and the most popular ones.

We share our secrets for balanced gaming

We’ve got a lot of CasinoAlpha resources that UK players can easily read and put into practice for a positive experience. Stay informed!

You first need to make sure that you’re treated fairly

Let’s say that in the terms you haven’t found anything fishy, but something unfair happens to you. Our first advice is to contact support and talk it out with them first. If you show them files and screenshots, you have more chances of successfully fix it.

What happens when you are unavenged by support?

That is when our dispute handling and solving guide comes in! Through our chart, you can trace your past events and future recommended steps in solving the unethical happening. We also show you where and how you should address your problem outside the casino.

Know your UK gambler rights!

Know your UK gambler rights

No matter if you’re an experienced gabler or a newbie, you need to be informed on your rights & obligations in the online casino domain!

We don't just list them and explain them but rather build a complex context on the current United Kingdom gambling legislation. Through our resource, you won’t let any casino step over what is allowed, and you’ll simply avoid the small and big mistakes you can make unknowingly.

You're always reminded by CasinoAlpha to take breaks!

We’re very aware of the fact that gambling is an activity, that just like any other, can become harmful if done excessively or too intensely. We always encourage you to keep a healthy distance between you and your wagers and help you with materials to do so.


If you or someone close to you is affected by gambling addiction, you need to take action right away; the faster your intervention, the better the final result!

You can use our exhaustive list of over 100 responsible gaming places for any moment you’re confronted with a facet of this problem, be it at first symptoms, when things increase in intensity, or worse. We simply exhibit each one with an overview and show you how to contact them.

We let professionals handle the rest!

Fun fact

When you read CasinoAlpha’s guides about addiction, treatment, medicine, therapy and so on, note that they are peer-reviewed by professional therapists. When it comes to such vital and sensitive cases, we consult with pros in the domain.

Pocket-sized guide with safe-play actions

Copy this series of ideas and keep it in your device when you gamble for an easygoing experience:

  1. Stake small-sized bets on casinos, bonuses, and games you’re not familiar with.
  2. Make use of bonus opportunities that don’t require payment, like extra rounds and no deposit bonuses.
  3. Always set limits that help you achieve constant and long pauses between your gambling sessions.
  4. Only pick trusted online casinos that the UKGC verifies in terms of licencing and eCOGRA or iTechLabs in terms of fair game outcomes.
  5. Keep an eye on CasinoAlpha’s educational and blog sections to get the latest vital knowledge you need!

We under no circumstance advertise to children or young teens. The legal age for UK gambling is 18, and you should not be on this page (or any other on this site!) if you’re younger than that.

UK Gambling Market Today: Summarised Report

UK Gambling Market Today Summarised Report

Let’s see what the latest data tells us in terms of overall UK gambling spending and GGY (Gross Gambling Yield), and addiction/recovery stats!

Outline of the current money flow

We cannot skip reviewing the data that the United Kingdom Gambling Commission has collected in the last few months to a year since the growth and preferences of the market are vital to our research and goals.


Even though the latest data saw a slight 0.6% decrease in the last term, the total GGY produces by just the UK market alone was £14.2 billion.

Out of this impressive sum, remote gambling, our sector of expertise, is the highest contributor. It gets almost close to a clean 40% which in GBP sums means over £5.7 billion. And completely opposed to the general trend, it actually slightly increased versus the past time with 8.1%.

The remote sports betting sector and the connected activities have decreased significantly by over 26%.

Other activities

We have to make a remark about the role of Bingo and Lottery games and related activities (including The National Lottery). They are among the trendiest choices that we have observed through the years, and this is reflected in the numbers from the UK Gambling Commission.

Even though this is a profitable domain, many millions of the money made are transferred to charities in need.


In the last gambling season, over £366 million were donated to causes in need.

Gambling Health: a short survey of the past year

The general image is similar to the past decade. Let’s see the aspects that have stayed the same for quite some time:

  1. Male players have a higher tendency to be in the risk or addiction classes, even though close to 50% of UK residents gamble in some way once every four months.
  2. Online gambling and sports bets are the most prevalent actions when it comes to problematic gambling behaviour.
  3. White residents have a higher preference for casino activities as compared to POC classes, who gravitate more towards bookmaking.
  4. Before signing in treatment programs, UK risk-driven players spend over £2100 in a month (on a calculated average).
  5. Only a few decimal places differentiate between married, single, or in a relationship individuals, meaning that marital/romantic does not affect the issue significantly.


CasinoAlpha’s team of experts always looks and acts knowing that gambling addiction is a serious issue that has consequences over the gambler and those close to him. We aim at educating you so you can develop a sensible and appropriate approach to online gambling.

We always keep informed over the latest numbers through:

  1. Peer-reviewed research
  2. Newsletters
  3. UKGC updates
  4. Real-life experiences

These sets of data will change over time. We make a promise to keep our content updated so you can access the latest number.


For more serious approaches and purely educational texts, we have a Guide section, and for more entertainment-prone news, we have our Blog section. From our upper-right drop-downs you will be able to see the latest news delivered in a clear, unbiased way.

CasinoAlpha’s role in the UK online casino industry

The starting point of our venture is to make it easier for UK gamblers to play their preferred games on sites that are fair and access promotions that are not created unfairly from the start.

We have experienced problems, struggles and headaches on our own

We don’t want you to go through any negative experiences. We can safely guide you to casinos that match your needs through our past background and deep-cut research while following the strict UKGC-imposed protocols.

So, here's a shortlist of goals:

  1. Making the industry better by uncovering the disadvantages and shady businesses that rely on punters’ money.
  2. Promoting only UK-verified casinos after thorough testing of the entire product and its options.
  3. Educating the players in making smarter decisions will give them a better understanding of their psychological needs to avoid risk gambling and addiction.
  4. Educating the players in making smart and balanced financial decisions regarding gambling transactions, to know what’s safe, what’s volatile, and what works for their level of experience.
  5. Allowing access to a relevant and ever-growing hub of iGaming content that is meant to be resourceful.
  6. Finding the “Alpha casino”, meaning finding the perfect, most trusted online casino to play on (we have yet to complete this challenging task!)

We wish you a pleasant stay on our site, and remember always to gamble responsibly!

Anca's analytical capabilities developed in Generative Linguistics allow her to bring you clear casino content. Her texts will help you understand casinos, bonuses, fees, and rules and forget about all the gambling myths that pull you down. She's a strong advocate of safe gambling.

Did this page help you?