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BurningBet Casino User Reviews and Ratings
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BurningBet Casino Review
Our comprehensive review of BurningBet Casino reveals a diverse array of features. The game selection is diverse, encompassing various genres, though the standard of quality and the degree of innovation could be elevated. While the casino maintains a standard level of security features, the investigation brought to light several sectors needing improvements for ensuring top-tier player security. While the live chat customer service is competent the consistency of their responsiveness leaves room for improvement. Overall, BurningBet Casino, owned by Altacore N.V., provides a middling experience, suitable for all types players who value variety but may not meet the expectations of more discerning players.
 Legit & Fairness 5.4/10 |
 User Reviews10.0/10 |
 Payment Methods 6.8/10 |
 Customer Support7.0/10 |
 Product Rating 8.2/10 |
 Reputation 6.4/10 |
BurningBet Casino Overview
| Min deposit | $/€5 |
| Max cashout | $/€10000 |
| Payout time | 2 days |
| Game types | Roulette, Baccarat + 15 more |
| Slot games | 4180 |
| Live games | 381 |
| Vip program | Cashback, Vip support + 2 more |
| Website Language | English , German + 1 more |
| Customer Support Language | English , German + 6 more |
Our Expert's Opinion: Is BurningBet Casino the Right Choice for You?
Adela's Verdict
Is BurningBet Casino Safe? Analysing Fairness and Security
Casino T&C Restrictive Terms |
Bonuses T&C Restrictive Terms |
Responsible Gaming 5 Options |
Before anything else, the first aspect our experts considered in this review is the casino’s legitimacy and safety. Is Burningbet Casino legit? The answer is yes! Burningbet Casino operates legitimately with a Curacao eGaming license.
Burningbet Casino Safety Features: The casino follows industry-standard safety protocols to enhance players’ security and enable high fairness. Here are some of the features it employs:
SSL Encryption: The Burning Bet Casino website is encrypted using SSL technologies to ensure its data are always secure.
Firewall Protection: Burningbet uses firewall protection on its site to block unwanted traffic that may want to cause harm. This further improves the safety of players’ data.
Overall Security Verdict: The casino is legitimate and prioritizes players’ safety. The SSL encryption and firewall protection technologies make Burningbet Casino safe.
Fairness of Games: Burningbet Casino performs regular game audits to ensure fairness across its games. An independent testing agency tests its RNG (Random Number Generator).
| Aspect | Details | Verdict |
|---|---|---|
| RNG Certification | RNG tested by an independent agency | Ensures fairness and gives every player the same chance of winning. |
| Game Audits | Periodic game audits to test fairness | It is safe to say that Burningbet games are not rigged |
Responsible Gambling: Burningbet Casino promotes responsible gambling. It gives players access to tools and resources to help control their gambling. However, tools like deposit limits, session limits, and loss limits are unavailable.
Tools Available:
- Cooling-off Period: You can contact Burningbet Casino customer support to request a cooling-off period.
- Self-Exclusion: You can request your Burningbet account be excluded from gambling temporarily for some weeks or permanently.
Support Resources: The casino also provides support resources to assist those who are dealing with gambling problems.
- Mentions of Support Organizations: Gamblers Anonymous, GamCare, and Gambling Therapy are mentioned on the Burningbet Responsible Gambling page.
- Helpline: You can contact the Burningbet support team for assistance regarding problem gambling.
Responsible Gambling Verdict: Overall, Burningbet online casino takes responsible gambling seriously. It has a couple of responsible gambling tools to give players some form of control. However, with extensive tools like deposit limits and session limits missing, this aspect has room for improvement.
Your Guide to BurningBet Casino Payments - Deposits & Withdrawals
| Payment | Min deposit | Max withdrawal |
|---|---|---|
| Utorg | €20 | N/A |
| €20 | €500 |
| €20 | €500 |
| €20 | N/A |
| €20 | N/A |
| €20 | N/A |
| €20 | €500 |
| €20 | €500 |
| €25 | N/A |
| €20 | N/A |
| €5 | N/A |
| €20 | €500 |
| €20 | N/A |
| €20 | N/A |
| €25 | N/A |
| €25 | €500 |
| €35 | €500 |
| €25 | €500 |
| €25 | €500 |
| €25 | €500 |
| €25 | €500 |
| €10 | €500 |
| Min deposit | $/€5 |
| Min. Withdrawal | $/€20 |
| Max cashout | $/€10000 |
| Payout time | 2 days |
| Currencies | EUR, AUD + 6 more |
Before you join Burningbet Casino, it is vital you know what the deposit and withdrawal process looks like. Our CasinoAlpha experts have tested and analyzed every bit of the casino’s payment process,
Deposit Process Verdict
- Ease of use: The Burningbet Casino’s deposit cashier section is located in an obvious area. Click the “+” icon next to your balance to access the deposit page.
- Limits: The least amount you can deposit is €20 for e-wallets and €25 for crypto options. The maximum limit is €10,000 for fiat-based payment options and €200,000 for cryptocurrencies.
- Deposit methods: Burningbet accepts fiat-based payment methods and cryptocurrencies. You can use Mastercard, Visa, Flexepin, Skrill, Neteller, ecoPayz, Bitcoin, Litecoin, and so on. However, note that some of these options may not be available to players from your country.
- Fees: Processing of deposit transactions at the casino is fee-free unless otherwise stated.
- Deposit process: Topping up your Burningbet account is easy. Select your preferred deposit method, specify the deposit amount, and complete the payment.
Withdrawal Process Verdict
- Limits: The payout limit is small compared to some online casinos. You can withdraw as little as €50 and a maximum of €500 per day. The monthly maximum withdrawal cap is €10,000.
- Withdrawal methods: Various Burningbet Casino payout options are available, such as Bank Transfers, Skrill, Neteller, ecoPayz, and cryptocurrencies.
- Fees: Although no specific fees apply to withdrawals, the casino may charge processing fees as it reserves the right to do so.
- Payout times: Burningbet Casino withdrawal times vary from one option to another. E-wallet and crypto payouts take up to 24 hours to process, while bank transfers take up to 5 days.
- Withdrawal process: You must complete the Burningbet Casino verification to make your first withdrawal at the casino.
Customer Support at BurningBet Casino - How to Get Help When You Need It
Live Chat Yes |
Live Chat 24/7 Yes |
Response Time Very slow (31 min+) |
Helpful Chat Misleading |
FAQ Incomplete |
Email support@burningbet.com |
As part of this Burning Bet Casino review, our experts tested the gambling site’s support options and their efficiency. You can contact the support team via live chat and email. An FAQ section is also accessible from the site’s footer.
- Response time & quality: During our test of the Burningbet Casino live chat, it took less than a minute for an agent to reply. The agent was friendly and helpful in providing answers to most of our queries.
- Availability: The instant live chat support is available 24/7. This is good as it means you can get assistance at any time.
- Live Chat interaction: Live chat support is available in three languages: English, German, and Russian.
- Email interaction: You can email the support team at support@burningbet.com, but it can take a few minutes or hours to get a response.
- Overall: Although no telephone support is available, the live chat and email Burningbet Casino support options are efficient.
What We Recommend BurningBet Casino To Improve
CasinoAlpha is pleased with Burningbet Casino’s support options and efficiency. However, the casino should consider including telephone support, and more languages could be added to the instant chat.
BurningBet Casino Products: Slots, Table Games, and Live Casino
Game Providers 78 |
Slot games 4180 |
Live games 381 |
Usability Slow Performance |
Apps No Apps |
Game types
Game providers
Now, to the aspect you’ve probably been waiting for – the gambling products. Burningbet Casino is both a sportsbook and an online casino. However, this review focuses on the casino gaming products and not sports betting. A vast selection of games are available on the site, such as live games, slots, and table games. Let’s take a look at some Burningbet Casino games.
- Slots: You can play over 6,000 Burningbet Casino slots from top software providers like Pragmatic Play, NetEnt, and Play’n GO. These slot games include jackpot slots, 3D slots, and classic titles, with features like multipliers and free spins on the reels. A few popular games in this category are Gates of Olympus, Legacy of Dead, and Epic Dreams.
- Live Dealer Games: Hundreds of Burningbet Casino live casino games are featured in the lobby’s “Live Casino” category. These include games like live baccarat, TV-show games, live blackjack, and live roulette, with HD real-time streaming and anchored by friendly dealers.
- Casino Sign-Up Process & Usability: The Burning Bet Casino account creation process is smooth. You only need to provide a few personal details to join the casino. Once you do, enter your BurningBet Casino login details to access your account. The site is also well-designed to enhance user experience.
- Desktop Performance: The casino Burningbet site works fine and loads pretty fast on desktop computers.
- Mobile Performance: The Burningbet Casino mobile site is responsive across different screen sizes, and you can play real money games on the go.
- BurningBet Casino App: Unfortunately, there is no Burningbet Casino app to download. However, the user experience of Burning Bet mobile casino won’t make you miss this.
- VIP Programme: You can take advantage of VIP cashback offers and a personal account manager through the Burningbet Casino 5-tiered VIP program. You can also get points for your bets (1 coin = €100 bets) and exchange them for real money or free spins in the “Shop.”
How BurningBet Casino’s Reputation Stands Up: Licensing, Security, and Third-Party Reviews
Licenses Curacao |
Online since 2021 |
Third Party Reviews Poor |
Gambling Products 4 |
Licenses
| Curacao - 8048/JAZ2019-049 |
Gambling Products
Online Casino
Betting
Bingo
Poker
Brick & Mortar
The reputation of an online casino plays a factor in its trustworthiness. While we’ve established that Curacao eGaming is behind the Burningbet Casino license, here is what our experts found regarding the casino’s reputation.
- User reviews: The user reviews we found about Burningbet are mixed, with some users pleased about the casino’s services while others are not. Nevertheless, nothing is mentioned that goes against the casino’s reputation.
- Industry recognition: Burning Bet is owned by Altacore NV, a well-known brand in the iGaming industry for its other online casinos.
- Alpha’s Verdict: We can’t find any mention of the gambling site running away with players’ winnings, which makes Burningbet Casino legit.
BurningBet Casino Verdict - Pros, Cons, and What It Offers
After conducting an in-depth Burningbet review, CasinoAlpha is impressed with various aspects of the casino site. First, the number of games available is massive, with over 7,500 titles. The operator also operates legitimately and supports various fiat and cryptocurrencies to make deposits and withdrawals easier.
Nevertheless, Burningbet should consider improving some aspects, such as adding more responsible gambling tools and offering telephone support. Overall, Burningbet Casino is rated above average and makes for a good online casino.
BurningBet Casino vs Competitors: How It Compares to Other Top Casinos
| Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
|---|---|---|---|---|---|---|---|
| 4180 | 381 | 2021 | $/€5 | $/€10000 | 2 days | 24/7 |
 | 6300 | 809 | 2014 | $/€5 | $/€100000 | 1-2 days | 24/7 |
 | 11000 | 953 | 2023 | $/€10 | $/€12000 | 2-3 days | 24/7 |
 | 7500 | 710 | 2018 | $/€5 | $/€10000 | 1-2 days | 24/7 |
 | 1268 | 68 | 2019 | $/€10 | $/€15000 | +3 days | 24/7 |
 | 280 | 0 | 2017 | $/€5 | $/€30000 | 2 days | 24/7 |
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Read ReviewBurningBet Casino Rankings Across Our Categories
| Category | Trending |
|---|---|
| 10 Free Spins | Top 20 |
| Altacore Casinos | Top 10 |
How We Review BurningBet Casino - Our Methodology Explained
At CasinoAlpha, we take pride in our comprehensive and transparent review methodology for BurningBet Casino. BurningBet Casino undergoes an intensive testing phase followed by an additional review process dedicated to crafting the review – culminating in a detailed CasinoAlpha Rating of 7.3 out of 10 . Our process includes a meticulous examination of banking methods for both deposits and withdrawals to verify their efficiency and security. Furthermore, we extensively test a variety of slots and live games to assess the quality and fairness of the gaming experience at BurningBet Casino. thereby ensuring the ongoing relevance and trustworthiness of our evaluations for our players.
| Review | Details |
|---|---|
| Reviewer | Adela Mariuta |
| CasinoAlpha Rating | |
| Test Duration | 6 Hours |
| Review Duration | 44 Hours |
| Deposit Methods Checked | Yes |
| Withdrawal Methods Checked | Yes |
| Slots Tested | Yes |
| Live Games Tested | Yes |
| Published Date | May 2024 |
| Updated Date | Sep 2024 |
