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How We Test
Top Categories- Go to the Casino Galaxy website and create an account
- Verify the account with KYC
- Deposit a minimum amount of $20 to claim the bonus
- ReportMore detailsBonus info1st deposit200% Up To €8000Deposit spins50 Spins on DepositHow to claim this bonusBonus Verdict: Highly Recommended
Our team rates this offer as highly recommended, as it gives you up to $8000 extra funds, representing 200% of your initial investment. The wagering requirement of 40x is slightly higher than the standard of 35x. With a minimum deposit of $20, a little above the average, you also get 200 free spins. However, the maximum cashout is limited to only up to $2000, which is considerably less than the bonus value.
After claiming this bonus, you can enjoy over 4000 slots and 400 live games on the Casino Galaxy website. We appreciate the fact that the casino has a Curacao license, which ensures the lawfulness of the website and your safety.
Reload Offers2nd Deposit150% Up To €80003rd Deposit100% up to €8000 + 100 Free Spins4th Deposit100% Up To €80005th Deposit200% Up To €8000
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Casino Galaxy User Reviews and Ratings
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AD
Adam dickfos
Reviewed on Jul 10, 2024Good site
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HR
Hamish Roxburgh
Reviewed on Mar 28, 2024I like winning
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Casino Galaxy Review
Our comprehensive review of Casino Galaxy reveals a diverse array of features. The game selection is diverse, encompassing various genres, though there's room for improvement in quality and innovation. While the casino maintains a standard level of security features, our analysis identified several areas requiring enhancements for maximum player security. The help offered by the live chat customer support is satisfactory but a more consistent rapidity in replies is desirable. Overall, Casino Galaxy, owned by Placebo Limited, provides a middling experience, suitable for all players who value variety but may not meet the expectations of more discerning players.
 Legit & Fairness 4.0/10 |
 User Reviews9.0/10 |
 Payment Methods 7.8/10 |
 Customer Support7.8/10 |
 Product Rating 8.2/10 |
 Reputation 6.4/10 |
Casino Galaxy Overview
| Min deposit | $/€10 |
| Max cashout | $/€15000 |
| Payout time | 1-2 days |
| Game types | Video Poker, Table games, Craps+ 13 more |
| Slot games | 5652 |
| Live games | 400 |
| Vip program | No Vip |
| Languages website | English |
| Payment methods | Visa, MasterCard, MiFinity+ 7 more |
Our Expert's Opinion: Is Casino Galaxy the Right Choice for You?
Adela's Verdict
Is Casino Galaxy Safe? Analysing Fairness and Security
Casino T&C Restrictive Terms |
Bonuses T&C Restrictive Terms |
Responsible Gaming 4 Options |
Is Casino Galaxy legit? After carefully analyzing the casino’s licensing details and safety procedures, our experts found that it operates legitimately. Owned by Placebo Limited, Casino Galaxy holds a license with Anjouan Gaming to offer offshore casino gaming and sports betting services.
Casino Galaxy Safety Features: Besides its license, the casino uses standard tools to enhance player’s security. This makes Casino Galaxy safe.
SSL Encryption: The gambling site has an encryption certificate called Amazon RSA 2048 M03 and uses a SHA-256 fingerprint. This encryption technology protects players’ data on its website.
Firewall Protection: Casino Galaxy uses an advanced firewall protection system to prevent unauthorized access or communications to and from its platform.
Overall Security Verdict: Casino Galaxy is a safe and secure gambling site. Its various security tools and adherence to common iGaming practices prove this.
Fairness of Games:
The casino partners with only well-known and licensed software providers to ensure fairness in its games. However, there is no information about its game audits or RNG testing process.
| Aspect | Details | Verdict |
| RNG Certification | No mention of the RNG certificate | Skeptical |
| Game Audits | No mention of game audits | Skeptical |
Responsible Gambling:
Casino Galaxy has a dedicated responsible gambling page with information about its responsible gaming process and links to helpful organizations.
Tools Available:
- Cooling-Off Period: You can set a cooling-off period of one day, three days, or one month in your account section.
- Self-Exclusion: You can contact the casino customer support to self-exclude yourself from gambling on the casino site for a longer duration or permanently.
Support Resources:
- Links to Support Organizations: BeGambleAware
- Helpline: Players seeking assistance regarding responsible gambling can contact the casino via email at support@casinogalaxy.com
Responsible Gambling Verdict: Casino Alpha is impressed with how detailed Casino Galaxy’s responsible gaming page encourages players to gamble responsibly. However, various in-built tools, such as deposit, loss, and session limits, are missing.
Your Guide to Casino Galaxy Payments - Deposits & Withdrawals
Min deposit 10 $/€ |
Min. Withdrawal 20 $/€ |
Max cashout 15000 $/€ |
Payout time 2 days |
Currencies
If you are a crypto gambler looking for a gambling destination, Casino Galaxy is one to check. It accepts various crypto payment methods and a few fiat options.
Deposit Process Verdict
- Ease of Use: You can fund your Casino Galaxy account easily by clicking the “Deposit” button in your account section.
- Limits: The minimum amount you can deposit is €10, while the maximum depends on the selected payment method.
- Deposit Methods: You can top up your Casino Galaxy account using various payment methods such as Jeton, Visa, Mastercard, Bitcoin, Litecoin, USDT, and so on.
- Fees: Casino Galaxy does not charge fees for processing deposits. However, the only fiat currency it accepts is EUR. Your financial institution may charge you fees for currency conversions.
- Deposit Process: The gambling operator processes all deposit transactions swiftly.
Withdrawal Process Verdict
- Limits: The least you can withdraw from your Casino Galaxy account is €20, while the maximum is €2,500 daily and €15,000 monthly.
- Withdrawal Methods: Casino Galaxy offers various payment options for withdrawals, such as Bank Transfers, Bitcoin, and Litecoin.
- Fees: The online casino does not specify any fee for processing payouts. However, you must complete its verification process once your cumulative withdrawal amount exceeds €2,000.
- Payout Times: If you make a payout request through a cryptocurrency option, you can receive your winnings within minutes up to 24 hours. However, the Casino Galaxy withdrawal times for bank transfer payouts take up to 5 days longer.
- Withdrawal Process: Casino Galaxy’s withdrawal process is simple and smooth. Once you’ve completed your KYC and identity verification, you can withdraw winnings at any time. Simply click your balance, select your preferred payment option, and follow the instructions.
Customer Support at Casino Galaxy - How to Get Help When You Need It
Live Chat Yes |
Live Chat 24/7 Yes |
Response Time Average (6-10 min) |
Helpful Chat Not helpful |
FAQ Incomplete |
Email support@casinogalaxy.io |
Language Options
Languages website
Support languages
Casino Galaxy has a dedicated support system unlike traditional casinos, which have no proper customer support department. From our expert findings, you can get prompt assistance at the casino through live chat.
- Response Time & Quality: During our tests, the average response time of the live chat support was around one minute. Besides, the support agents were patient and helpful in answering our inquiries.
- Availability: You can access live chat support 24/7. To launch the live chat, click the message icon in the site’s footer, which also doubles as the comprehensive help center.
- Live Chat Interaction: Multiple languages are supported. However, you cannot choose your preferred language until you start chatting with an agent.
- Email Interaction: If you want to contact the casino via email, send your inquiries or complaints to support@casinogalaxy.io. It can take a couple of minutes or hours to get a response from email support.
- Overall: The customer support at Casino Galaxy is good, and players can get quick assistance at any time of the day. In addition, the support for various languages will allow players who don’t understand English get needed assstance.
What We Recommend Casino Galaxy To Improve
As impressive as the Casino Galaxy customer support is, it is not perfect. The casino needs to improve the chat interface to allow players select their preferred languages. It should also consider including telephone support in the future.
Casino Galaxy Products: Slots, Table Games, and Live Casino
Game Providers 39 |
Slot games 5652 |
Live games 400 |
Usability Slow Performance |
Apps No Apps |
Game types
Game providers
As a player at this online casino, you have access to 5,500+ Casino Galaxy games from top providers like Betsoft, EvoPlay and Habanero. Not only does the casino have have a vast selection of games, but these games cover different types. You can play slot games, jackpots, table games, roulette, blackjack and poker.
Slots: More than 4,000 Casino Galaxy slots are available on the casino’s lobby, many of which offer decent wagering limits (a minimum of €0.20 to a maximum of €200). You can play different slot types, and they have features like multipliers and free spins.
Live Dealer Games: The “Live Casino” section features Casino Galaxy live games. This section is powered by Ezugi, Nucleus Gaming, and Betsoft Gaming. However, you won’t find Evolution Gaming games, which is a huge miss. Nevertheless, the casino boasts of various live roulette, live baccarat and TV game shows with high-quality definition streaming. So, as long as you have good internet connection, you can play the live games.
Casino Sign-Up Process & Usability: Creating a Casino Galaxy account is straightforward and involves providing basic details. The overall casino site is user-friendly, with the navigation bar on the left.
Desktop Performance: The Casino Galaxy website is well-designed. Our experts did not notice any glitches, and the site’s arrangement makes for easy navigation.
Mobile Performance: The Casino Galaxy mobile casino site also works well and adapts to various screen sizes. This means you can play games without sticking to a desktop computer screen.
Casino Galaxy App: There is no Casino Galaxy app to install on your smartphone or tablet.
VIP Program: You can take advantage of special rewards and earn loyalty points through the Casino Galaxy loyalty program.
How Casino Galaxy’s Reputation Stands Up: Licensing, Security, and Third-Party Reviews
Licenses Anjouan Gaming |
Online since 2023 |
Third Party Reviews Poor |
Gambling Products 3 |
Gambling Products
Online Casino
Betting
Bingo
Poker
Brick & Mortar
Knowing a casino’s reputation can help you decide if it can be trusted. Our experts have checked Casino Galaxy’s reputation by considering its user reviews and industry recognition.
- User Reviews: Considering that it is relatively new, there are not many player reviews about the casino. Nevertheless, the few reviews our experts found are positive, showing that it can be trusted for now.
- Industry Recognition: The Casino Galaxy license indicates that it operates legally. However, while many casinos showcase their licensing details, we had to click the Anjouan Gaming seal to find the details.
- Alpha’s Verdict: Casino Galaxy is still new and is gradually building its reputation. Casino Alpha believes that the gambling site can be fairly trusted.
Casino Galaxy Top 3 Alternatives
Bizzo Casino
Pros
- 3000 slots
- 35 payment methods
- Supports crypto payments
Cons
- No Microgaming or Evolution games
- Lack of VIP or loyalty program
Verdict
For those in search of a unique experience in an Apple Pay casino, Bizzo Casino stands out as a worthy contender. With minimum deposit and withdrawal limits set at €10, this feature appeals to both beginners and experienced players, ensuring accessibility for all. Additionally, for crypto enthusiasts, Bizzo Casino offers a wide selection of 12 options, including Bitcoin, Dogecoin, Tether, and Ripple. This diverse range caters to various preferences, solidifying Bizzo Casino's reputation as one of the best Apple Pay casinos available.
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Betroom24 Casino
Pros
- Huge variety of slot and live dealer games
- Trusted providers like Play'n Go and Evolution Gaming
- Quick payout time of 1-2 days
Cons
- Maximum cashout of only $/€5000
- Payments can take longer than 2 days depending on the method
Verdict
Betroom24 offers an impressive selection of over 9000 slot games and 700 live dealer games. With big names like Play'n Go, Betsoft, and Evolution Gaming behind its offerings, quality is assured. What's great is the low minimum deposit of $/€5 and the chance to cash out up to $/€5000, making it accessible to all. Plus, with payouts taking just 1-2 days, you won't be waiting long to enjoy your winnings.
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Arcanebet Casino
Pros
- 3000 slots
- Tiered VIP program
- Accepts Cryptocurrencies
- Fast payout casino
Cons
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- No Playtech games
Verdict
Arcanebet Casino stands out among cryptocurrency users, offering support for a variety of digital currencies, including Bitcoin, Litecoin, Ethereum, Dogecoin, and Tron. This extensive range of cryptocurrency options ensures seamless and secure transactions, catering to the needs of modern players seeking alternative payment methods. With dedicated crypto support, players can enjoy swift deposits and withdrawals without the hassle of traditional banking methods, enhancing their overall gaming experience.
Read ReviewCasino Galaxy Verdict - Pros, Cons, and What It Offers
Casino Galaxy has a lot of good things going for it. Its selection of 5,500+ games is vast enough to cater to players, and the deposit and withdrawal options are good enough. Besides, CasinoAlpha is impressed with the customer support and user gaming experience.
Notwithstanding, Casino Galaxy needs to improve some aspects. Its daily withdrawal limit is not up to par with some top operators, and it can add more responsible gambling tools. The bottom line is that Casino Galaxy is a decent casino with numerous impressive features and some flaws.
Casino Galaxy vs Competitors: How It Compares to Other Top Casinos
| Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
|---|---|---|---|---|---|---|---|
| 5652 | 400 | 2023 | $/€10 | $/€15000 | 1-2 days | 24/7 |
 | 4450 | 400 | 2023 | $/€10 | $/€15000 | 3 days | 24/7 |
 | 1729 | 400 | 2021 | $/€20 | $/€15000 | 3 days | 24/7 |
 | 2883 | 380 | 2022 | $/€10 | $/€17142 | 1 day | 24/7 |
 | 4543 | 280 | 2015 | $/€10 | $/€20000 | 1-2 days | 24/7 |
 | 8249 | 595 | 2022 | $/€5 | $/€20000 | 1-2 days | 24/7 |
Explore Casino Galaxy’s Sister Sites - Find Casinos With Similar Experience
How We Review Casino Galaxy - Our Methodology Explained
At CasinoAlpha, ensuring a trusted and comprehensive analysis. Casino Galaxy is subjected to an intensive testing and review process leading to a precise CasinoAlpha Rating of 7.2 out of 10 . Our process includes a meticulous examination of payment methods to verify their efficiency and security. Furthermore, we extensively test a variety of slots and live games to assess the quality and fairness of the gaming experience at Casino Galaxy. ensuring that our evaluations retain their relevance and trustworthiness for our players.
| Review | Details |
|---|---|
| Reviewer | Adela Mariuta |
| CasinoAlpha Rating | |
| Test Duration | 9 Hours |
| Review Duration | 38 Hours |
| Deposit Methods Checked | Yes |
| Withdrawal Methods Checked | Yes |
| Slots Tested | Yes |
| Live Games Tested | Yes |
| Published Date | Feb 2024 |
| Updated Date | Sep 2024 |
Casino Galaxy Rankings Across Our Categories
| Category | Trending |
|---|---|
| Apple Pay Casinos | Top 20 |
| Fast Withdrawal Casinos | Top 20 |
| No Deposit Bonuses | Top 20 |
| €20 No Deposit | Top 20 |
| 200 Free Spins | Top 5 |
| 200% Deposit Bonus | Top 20 |
