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Alpha's specialists, with over 9 years of experience conducted a complete analysis of Casino Hermes, a reputable gambling operator holding safe and secure licenses since its inception in 2015. In this detailed assessment, our main mission was to closely assess whether the Casino Hermes maintains the requisite standards for security, game diversity, financial operations, and mobile usability. Furthermore, we thoroughly examined the casino's website for how well it responds to mobile use and other crucial aspects.
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Offer Verdict
This bonus offers a high match of 300% up to €2000, but the 50x wagering requirement and a maximum withdrawal limit of 3 times the bonus amount make it less attractive. It could be worth a try if you’re okay with these restrictions and mainly play slot machines, but the terms are strict.
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3rd Deposit300% up to €2000
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9.2Alpha Rating
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Our comprehensive review of Casino Hermes reveals a diverse array of features. The game selection is diverse, encompassing various genres, though the standard of quality and the degree of innovation could be elevated. While the casino maintains a standard level of security features, the investigation brought to light several sectors needing improvements for ensuring top-tier player security.
The customer support available through live chat offers satisfactory assistance but the responsiveness could be more consistent. Overall, Casino Hermes, owned by Casinohermes LTD, provides a middling experience, suitable for casual players who value variety but may not meet the expectations of more discerning players.
7.0/10Alpha RatingFair
Legit & Fairness
5.6/10
Payment Methods
7.8/10
Customer Support
6.4/10
Product Rating
8.2/10
Reputation
6.8/10
Casino Hermes Overview
Min deposit
$/€15
Max cashout
$/€20000
Payout time
1-2 days
Game types
Roulette, Baccarat
+ 13 more
Game types
SlotsTable gamesVideo PokerJackpotsBlackjackCrapsSic BoPokerClassic SlotsLive casinoArcade 5-Reel SlotsWheel of Fortune
Slot games
1804
Live games
165
Vip program
Exclusive bonuses, Tiered Loyalty Programs
+ 1 more
Vip program
Higher payment limits
Website Language
English , German
+ 4 more
Website Language
SpanishFrench Italian Portuguese
Customer Support Language
English , German
+ 4 more
Customer Support Language
SpanishFrench Italian Portuguese
Our Expert's Opinion: Is Casino Hermes the Right Choice for You?
"After in-depth testing, I endorse Casino Hermes as a credible choice that meets high fairness standards. It's licensing, reasonable terms, payment support, and responsive player service verify the trustworthy operations from Casinohermes LTD. The incorporation of popular payment methods and ties with esteemed providers significantly increases its appeal. While advising further individual review, Casino Hermes earns my endorsement having met benchmarks for ethical, player-friendly conduct across the board, with a rating of 7.0 out of 10."
Is Casino Hermes Safe? Analysing Fairness and Security
5.6/10Legit & Fairness
Casino T&C
Restrictive Terms
Bonuses T&C
Restrictive Terms
Responsible Gaming
4 Options
Casino Hermes legitimacy: Casino Hermes is licensed by Curacao, which makes it legit but under less stringent regulations than top-tier licenses.
Casino Payout: Payouts are reliable with a maximum cashout limit of $/€20,000 and a processing time of 1-2 days. The payout process at Casino Hermes is dependable, though not the fastest.
Safety at Casino Hermes: Our reviewers rate Casino Hermes as a safe online casinoo with standard safety measures, including secure payment methods and regular audits. However, customer support responsiveness could be improved, which might affect overall safety perception.
Security and Responsible Tools: Security protocols like SSL encryption are in place, ensuring Casino Hermes is safe in terms of data protection. However, the responsible gaming tools are limited, so while secure, the casino could enhance its responsible gambling features.
Pros & Cons of legitimacy and fairness
Pros
Cons
Regular audits ensure ongoing compliance.
Terms and conditions can be restrictive for players.
Secure payment methods in place.
Your Guide to Casino Hermes Payments - Deposits & Withdrawals
Payment
Min deposit
Max withdrawal
€15
€5000
€15
€5000
WebPayZ
€15
N/A
Pay With Click
€15
N/A
€15
N/A
€15
N/A
€15
N/A
€15
N/A
Utorg
€15
N/A
€15
€5000
€15
€5000
€40
€5000
€15
€5000
€15
€5000
€15
€5000
Min deposit
$/€15
Min. Withdrawal
$/€1
Max cashout
$/€20000
Payout time
1-2 days
Currencies
GBP, EUR
+ 3 more
Currencies
AUDCADNZD
In our review of Casino Hermes, we found that the casino secures transactions with top-tier encryption and offers fee-free payment methods for deposits and withdrawals.
Deposit process: Casino Hermes makes deposits easy and fee-free, with a minimum of €15 and options like Mastercard, Bitcoin, and Ethereum. The process is straightforward and secure, providing a smooth experience for players.
Withdrawal process: Casino Hermes processes withdrawals within 24 to 48 hours, making the payout reliable. Fee-free withdrawals start at a minimum of €100, though this higher minimum may not suit all players.
Payout Times: Casino Hermes ensures payouts are processed within 24 to 48 hours, so players receive their winnings promptly.
Limits: Casino Hermes sets deposit limits between €15 and €1000, and withdrawal limits between €100 and €5,000. These limits accommodate most players, though high rollers might find the upper withdrawal limit restrictive.
Fees: Casino Hermes charges no fees on transactions, making the banking process cost-effective and appealing.
Pros & Cons of Deposits & Withdrawals
Pros
Cons
No fees are charged
The high minimum withdrawal amount of €100 may be restrictive
Customer Support at Casino Hermes - How to Get Help When You Need It
5.6/10Customer Support
Live Chat
Yes
Live Chat 24/7
Yes
Response Time
Fast (1-5 min)
Helpful Chat
Not helpful
FAQ
No
Email
support@casinohermes.com
The next step in our review is to contact the Casino Hermes support team. We asked a couple of questions via live chat and e-mail to get an opinion on their expertise.
Support Features
Our Editor’s Verdict
Live Chat Interaction
I found the live chat helpful and fast but could improve.
Email Interaction
I thought the email support was thorough but slower than live chat.
FAQ’s in-depth
No dedicated FAQ section; self-help access is limited.
Editor’s Final Verdict for Support
For this Casino Hermes review, I found the customer support to be okay, but it could be better. The live chat is available 24/7, which is helpful, but the service isn’t always consistent. There isn’t a dedicated FAQ section, so finding answers to common questions might be harder. The email support is detailed, but it’s not great if you need a quick response. If you need help, live chat is your best option, but don’t expect it to be perfect every time.
Casino Hermes Products: Slots, Table Games, and Live Casino
8.2/10Product Rating
Game Providers
36
Slot games
1804
Live games
165
Usability
Slow Performance
Apps
No Apps
Game types
Roulette
Baccarat
Slots
Table games
Video Poker
Jackpots
Blackjack
Craps
Sic Bo
Poker
Classic Slots
Live casino
Arcade
5-Reel Slots
Wheel of Fortune
Game providers
Slots
Variety of slots: Casino Hermes offers a decent variety with over 1,800 slots, including classics, video slots, and progressive jackpots. Casino Hermes slots provide good options, though the selection isn’t as extensive as some larger casinos.
Min & Max bet: The betting range on Casino Hermes slots is flexible, with bets starting as low as €0.10 and going up to €100 or more, catering to both low-stakes and high-stakes players.
Slot Providers: Casino Hermes games are powered by top providers like NetEnt, Microgaming, and Pragmatic Play. While the quality is high, our reviewer suggests that expanding the provider list could add more diversity.
RTP: RTP percentages for Casino Hermes games are competitive, generally between 95% and 98%. Our reviewer notes that making RTP information more accessible would improve transparency. Top Casino Hermes slots include Starburst, Book of Dead, and Mega Moolah, which are known for their engaging gameplay and high rewards.
Casino Hermes games offer a strong slot experience with good variety, flexible betting limits, and quality titles. Our reviewer believes there’s room for improvement in provider diversity and RTP transparency, but it’s a solid choice for slot players.
Live Dealer Games
Variety of Live Dealer Games: With 165 live games, Casino Hermes offers a decent but somewhat limited selection. Popular games like Live Roulette, Live Blackjack, and Live Baccarat are available, along with variations like Lightning Roulette and Speed Blackjack. However, the variety could be expanded to include more options like Live Three Card Poker or specialized Game Shows such as Crazy Time and Deal or No Deal Live to better compete with larger casinos.
Quality of Live Streaming: The live streaming quality at Casino Hermes is good, with clear and stable video feeds. However, our reviewer noted that adding features like multiple camera angles or more interactive elements could enhance the experience.
Live dealer providers: Casino Hermes games are supported by reputable providers like Evolution Gaming and Pragmatic Play Live.
Dealer Professionalism: The dealers at Casino Hermes are professional and engaging, ensuring a pleasant experience.
Casino Hermes live dealer games offer a decent experience with good streaming quality and professional dealers. However, the selection of 165 live games is somewhat limited. Expanding the variety and adding more interactive features could make the offering more competitive.
Usability
Site Navigation: Navigating the Casino Hermes site is straightforward, with a clean layout that makes finding games and information easy.
Mobile Compatibility: The Casino Hermes mobile site is well-optimized for smartphones and tablets. Games load smoothly, and the interface is user-friendly, ensuring a seamless experience on the go.
Casino Hermes App: Currently, there is no dedicated Casino Hermes app, which might be a drawback for players who prefer using standalone applications.
Loading Speed: While wait times are minimal, there’s a slight delay before everything is fully loaded, which might impact the smoothness of the gaming experience slightly.
Sign up process: Creating a Casino Hermes account is a simple and quick process. The registration form is straightforward, and completing the necessary steps takes only a few minutes.
The usability of Casino Hermes is generally good, with easy site navigation, good mobile compatibility, and decent loading speeds. However, pages don’t load instantly, which might affect the experience a bit. The lack of a dedicated Casino Hermes app could be a downside for some, but the mobile site works well.
How Casino Hermes’s Reputation Stands Up: Licensing, Security, and Third-Party Reviews
6.8/10Reputation
Licenses
Curacao
Online since
2015
Third Party Reviews
Poor
Gambling Products
2
Licenses
Curacao - 365/JAZ
Gambling Products
Online Casino
Betting
Bingo
Poker
Brick & Mortar
Our Casino Hermes review reveals some insights about the reputation of this casino. Casino Hermes has been operating on the market since 2015, in these years it has built a strong reputation in online gambling.
Section
Verdict
Licensing and Regulation
Casino Hermes is licensed by Curacao eGaming, offering basic regulatory oversight.
Security Measures
Casino Hermes uses SSL encryption to protect your data and ensure secure transactions.
Fairness of Games
Games are powered by a Random Number Generator (RNG) that is regularly tested, though it lacks certification from top bodies like eCOGRA.
Player Feedback
Players appreciate the game variety and bonuses, but some complain about slow withdrawals and customer service issues.
Conclusion on Reputation
Overall, Casino Hermes has a decent reputation but could improve in transparency and withdrawal speed.
Casino Hermes Verdict - Pros, Cons, and What It Offers
Our Casino Hermes review found the casino offers a good game mix, strong security and a user-friendly site. However, it could improve its live game selection and payout speeds. It’s a solid choice for casual players, but may not satisfy high rollers.
Why we picked Casino Hermes
We reviewed Casino Hermes for its balanced gaming experience, strong security, and variety of popular slots. It’s user-friendly and works well on mobile, making it a reliable option for many players.
What sets Casino Hermes apart from its competitor
Casino Hermes stands out with its focus on security, professional live dealers, and quality slots from top providers. While it lacks a dedicated app, the mobile site performs well. To stay competitive, it should enhance its live game offerings and speed up withdrawals.
Casino Hermes vs Competitors: How It Compares to Other Top Casinos
Casino
Slot Games
Live Games
Online Since
Min. Deposit
Max. Cashout
Payout Time
Live Chat (24/7)
1804
165
2015
$/€15
$/€20000
1-2 days
24/7
707
270
2000
$/€10
$/€16000
2 days
24/7
8925
249
2023
$/€20
$/€30000
3 days
24/7
4200
122
2020
$/€10
$/€20000
2 days
24/7
12900
535
2024
$/€10
$/€20000
2-3 days
Not 24/7
4125
36
2023
$/€10
$/€100000
3 days
24/7
Explore Casino Hermes’s Sister Sites - Find Casinos With Similar Experience
Royal Vegas Casino has been operating since 2000 and has a long history of reliability in the online gambling industry. However, with a selection of 1200 slot games, it may disappoint dedicated slot gamers compared to many of its competitors. While it may not be the fastest in the business, the 3-day payout time is still within reasonable bounds.
Wide selection of slots, over 6800 games available
Live chat support 24/7
Minimum deposit is $10
Cons
Maximum cashout limit is very low, set at $5000
Website usability performance is slow
Verdict
FatPandaCasino is licensed in Curacao, which promotes regulation and player safety. The casino offers a wide range of games, including traditional table games such as roulette, baccarat, craps, and sic bo, as well as popular favorites like slots, video poker, and jackpot games. In addition to this, the casino features bingo and poker, which enhances its appeal to a diverse audience of gaming enthusiasts.
ClubRiches Casino guarantees payouts within 2-3 days and supports over 20 payment methods, including popular options like Astropay, Paysafecard, and Neosurf, as well as cryptocurrencies such as Bitcoin Cash and Litecoin. The casino offers its players top game providers like ELK Studios, iSoftBet, and No Limit City.
How We Review Casino Hermes - Our Methodology Explained
At CasinoAlpha, our evaluation process for Casino Hermes is both thorough and transparent ensuring that our readers have access to a reliable and comprehensive review. Casino Hermes is subjected to an intensive testing and review process leading to a precise CasinoAlpha Rating of %rating% out of 10 . Our process includes a meticulous examination of deposits and withdrawal methods to verify their efficiency and security. Furthermore, we extensively test a variety of slots and live games to assess the quality and fairness of the gaming experience at Casino Hermes. The extensive review of Casino Hermes underscores our commitment to delivering timely and precise information.
Adela enjoys exploring the industry in-depth and gathering insights to provide useful guides and casino reviews meant to help players throughout their online gambling journey. When she’s not venturing into the gambling universe, she likes taking long drives and listening to old-school tunes.
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