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This bonus is/not available, upon signup after I went through a very stricty account verification, I got in contact with support to activate my sign up bonus, I was informed of the following…: “support I’m sorry but this offer has expired. If you want, you can enjoy 300% bonus or 50% cash back for your first 3 deposits and I can keep the free 10 euro for after your first deposit (in case of loosing)” This platform indicated “facts checked” bonus’ available for December 2024
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Casino Hermes Review
In our detailed analysis Casino Hermes showcases both strengths and weaknesses. The game selection is diverse, encompassing various genres, though the standard of quality and the degree of innovation could be elevated. While the casino maintains a standard level of security features, the investigation brought to light several sectors needing improvements for ensuring top-tier player security. The customer support available through live chat offers satisfactory assistance but the responsiveness could be more consistent. Overall, Casino Hermes, owned by Casinohermes LTD, provides a middling experience, suitable for all types players who value variety but may not meet the expectations of more discerning players.
 Legit & Fairness 7.4/10 |
 User Reviews7.3/10 |
 Payment Methods 7.8/10 |
 Customer Support8.0/10 |
 Product Rating 8.2/10 |
 Reputation 9.0/10 |
Casino Hermes Overview
| Min deposit | $/€15 |
| Max cashout | $/€20000 |
| Payout time | 1-2 days |
| Game types | Video Poker, Table games + 13 more |
| Slot games | 1804 |
| Live games | 165 |
| Vip program | Exclusive bonuses, Higher payment limits + 1 more |
| Website Language | English , German + 4 more |
| Customer Support Language | English , German + 4 more |
Our Expert's Opinion: Is Casino Hermes the Right Choice for You?
Adela's Verdict
Is Casino Hermes Safe? Analysing Fairness and Security
Casino T&C Restrictive Terms |
Bonuses T&C Restrictive Terms |
Responsible Gaming 4 Options |
- Casino Hermes legitimacy: Casino Hermes is licensed by Curacao, which makes it legit but under less stringent regulations than top-tier licenses.
- Casino Payout: Payouts are reliable with a maximum cashout limit of $/€20,000 and a processing time of 1-2 days. The payout process at Casino Hermes is dependable, though not the fastest.
- Safety at Casino Hermes: Our reviewers rate Casino Hermes as a safe online casinoo with standard safety measures, including secure payment methods and regular audits. However, customer support responsiveness could be improved, which might affect overall safety perception.
- Security and Responsible Tools: Security protocols like SSL encryption are in place, ensuring Casino Hermes is safe in terms of data protection. However, the responsible gaming tools are limited, so while secure, the casino could enhance its responsible gambling features.
Pros & Cons of legitimacy and fairness
| Pros | Cons |
|---|---|
| Regular audits ensure ongoing compliance. | Terms and conditions can be restrictive for players. |
| Secure payment methods in place. |
Your Guide to Casino Hermes Payments - Deposits & Withdrawals
| Payment | Min deposit | Max withdrawal |
|---|---|---|
| €15 | €5000 |
| €15 | €5000 |
| WebPayZ | €15 | N/A |
| Pay With Click | €15 | N/A |
| €15 | N/A |
| €15 | N/A |
| €15 | N/A |
| €15 | N/A |
| Utorg | €15 | N/A |
| €15 | €5000 |
| €15 | €5000 |
| €40 | €5000 |
| €15 | €5000 |
| €15 | €5000 |
| €15 | €5000 |
| Min deposit | $/€15 |
| Min. Withdrawal | $/€1 |
| Max cashout | $/€20000 |
| Payout time | 1-2 days |
| Currencies | GBP, EUR + 3 more |
In our review of Casino Hermes, we found that the casino secures transactions with top-tier encryption and offers fee-free payment methods for deposits and withdrawals.
- Deposit process: Casino Hermes makes deposits easy and fee-free, with a minimum of €15 and options like Mastercard, Bitcoin, and Ethereum. The process is straightforward and secure, providing a smooth experience for players.
- Withdrawal process: Casino Hermes processes withdrawals within 24 to 48 hours, making the payout reliable. Fee-free withdrawals start at a minimum of €100, though this higher minimum may not suit all players.
- Payout Times: Casino Hermes ensures payouts are processed within 24 to 48 hours, so players receive their winnings promptly.
- Limits: Casino Hermes sets deposit limits between €15 and €1000, and withdrawal limits between €100 and €5,000. These limits accommodate most players, though high rollers might find the upper withdrawal limit restrictive.
- Fees: Casino Hermes charges no fees on transactions, making the banking process cost-effective and appealing.
Pros & Cons of Deposits & Withdrawals
| Pros | Cons |
|---|---|
| No fees are charged | The high minimum withdrawal amount of €100 may be restrictive |
Customer Support at Casino Hermes - How to Get Help When You Need It
Live Chat Yes |
Live Chat 24/7 Yes |
Response Time Fast (1-5 min) |
Helpful Chat Not helpful |
FAQ No |
Email support@casinohermes.com |
The next step in our review is to contact the Casino Hermes support team. We asked a couple of questions via live chat and e-mail to get an opinion on their expertise.
| Support Features | Our Editor’s Verdict |
|---|---|
| Live Chat Interaction | I found the live chat helpful and fast but could improve. |
| Email Interaction | I thought the email support was thorough but slower than live chat. |
| FAQ’s in-depth | No dedicated FAQ section; self-help access is limited. |
Editor’s Final Verdict for Support
For this Casino Hermes review, I found the customer support to be okay, but it could be better. The live chat is available 24/7, which is helpful, but the service isn’t always consistent. There isn’t a dedicated FAQ section, so finding answers to common questions might be harder. The email support is detailed, but it’s not great if you need a quick response. If you need help, live chat is your best option, but don’t expect it to be perfect every time.
Casino Hermes Products: Slots, Table Games, and Live Casino
Game Providers 36 |
Slot games 1804 |
Live games 165 |
Usability Slow Performance |
Apps No Apps |
Game types
Game providers
Slots
- Variety of slots: Casino Hermes offers a decent variety with over 1,800 slots, including classics, video slots, and progressive jackpots. Casino Hermes slots provide good options, though the selection isn’t as extensive as some larger casinos.
- Min & Max bet: The betting range on Casino Hermes slots is flexible, with bets starting as low as €0.10 and going up to €100 or more, catering to both low-stakes and high-stakes players.
- Slot Providers: Casino Hermes games are powered by top providers like NetEnt, Microgaming, and Pragmatic Play. While the quality is high, our reviewer suggests that expanding the provider list could add more diversity.
- RTP: RTP percentages for Casino Hermes games are competitive, generally between 95% and 98%. Our reviewer notes that making RTP information more accessible would improve transparency. Top Casino Hermes slots include Starburst, Book of Dead, and Mega Moolah, which are known for their engaging gameplay and high rewards.
Casino Hermes games offer a strong slot experience with good variety, flexible betting limits, and quality titles. Our reviewer believes there’s room for improvement in provider diversity and RTP transparency, but it’s a solid choice for slot players.
Live Dealer Games
- Variety of Live Dealer Games: With 165 live games, Casino Hermes offers a decent but somewhat limited selection. Popular games like Live Roulette, Live Blackjack, and Live Baccarat are available, along with variations like Lightning Roulette and Speed Blackjack. However, the variety could be expanded to include more options like Live Three Card Poker or specialized Game Shows such as Crazy Time and Deal or No Deal Live to better compete with larger casinos.
- Quality of Live Streaming: The live streaming quality at Casino Hermes is good, with clear and stable video feeds. However, our reviewer noted that adding features like multiple camera angles or more interactive elements could enhance the experience.
- Live dealer providers: Casino Hermes games are supported by reputable providers like Evolution Gaming and Pragmatic Play Live.
- Dealer Professionalism: The dealers at Casino Hermes are professional and engaging, ensuring a pleasant experience.
Casino Hermes live dealer games offer a decent experience with good streaming quality and professional dealers. However, the selection of 165 live games is somewhat limited. Expanding the variety and adding more interactive features could make the offering more competitive.
Usability
- Site Navigation: Navigating the Casino Hermes site is straightforward, with a clean layout that makes finding games and information easy.
- Mobile Compatibility: The Casino Hermes mobile site is well-optimized for smartphones and tablets. Games load smoothly, and the interface is user-friendly, ensuring a seamless experience on the go.
- Casino Hermes App: Currently, there is no dedicated Casino Hermes app, which might be a drawback for players who prefer using standalone applications.
- Loading Speed: While wait times are minimal, there’s a slight delay before everything is fully loaded, which might impact the smoothness of the gaming experience slightly.
- Sign up process: Creating a Casino Hermes account is a simple and quick process. The registration form is straightforward, and completing the necessary steps takes only a few minutes.
The usability of Casino Hermes is generally good, with easy site navigation, good mobile compatibility, and decent loading speeds. However, pages don’t load instantly, which might affect the experience a bit. The lack of a dedicated Casino Hermes app could be a downside for some, but the mobile site works well.
How Casino Hermes’s Reputation Stands Up: Licensing, Security, and Third-Party Reviews
Licenses Curacao |
Online since 2015 |
Third Party Reviews Poor |
Gambling Products 2 |
Licenses
| Curacao - 365/JAZ |
Gambling Products
Online Casino
Betting
Bingo
Poker
Brick & Mortar
Our Casino Hermes review reveals some insights about the reputation of this casino. Casino Hermes has been operating on the market since 2015, in these years it has built a strong reputation in online gambling.
| Section | Verdict |
|---|---|
| Licensing and Regulation | Casino Hermes is licensed by Curacao eGaming, offering basic regulatory oversight. |
| Security Measures | Casino Hermes uses SSL encryption to protect your data and ensure secure transactions. |
| Fairness of Games | Games are powered by a Random Number Generator (RNG) that is regularly tested, though it lacks certification from top bodies like eCOGRA. |
| Player Feedback | Players appreciate the game variety and bonuses, but some complain about slow withdrawals and customer service issues. |
| Conclusion on Reputation | Overall, Casino Hermes has a decent reputation but could improve in transparency and withdrawal speed. |
Casino Hermes Verdict - Pros, Cons, and What It Offers
Our Casino Hermes review found the casino offers a good game mix, strong security and a user-friendly site. However, it could improve its live game selection and payout speeds. It’s a solid choice for casual players, but may not satisfy high rollers.
Why we picked Casino Hermes
We reviewed Casino Hermes for its balanced gaming experience, strong security, and variety of popular slots. It’s user-friendly and works well on mobile, making it a reliable option for many players.
What sets Casino Hermes apart from its competitor
Casino Hermes stands out with its focus on security, professional live dealers, and quality slots from top providers. While it lacks a dedicated app, the mobile site performs well. To stay competitive, it should enhance its live game offerings and speed up withdrawals.
Casino Hermes vs Competitors: How It Compares to Other Top Casinos
| Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
|---|---|---|---|---|---|---|---|
| 1804 | 165 | 2015 | $/€15 | $/€20000 | 1-2 days | 24/7 |
 | 707 | 270 | 2000 | $/€10 | $/€16000 | 2 days | 24/7 |
 | 8925 | 249 | 2023 | $/€20 | $/€30000 | 3 days | 24/7 |
 | 4200 | 122 | 2020 | $/€10 | $/€20000 | 2 days | 24/7 |
 | 12900 | 535 | 2024 | $/€10 | $/€20000 | 2-3 days | Not 24/7 |
 | 4125 | 36 | 2023 | $/€10 | $/€100000 | 3 days | 24/7 |
Casino Hermes Top 3 Alternatives
Royal Vegas Casino
Pros
- 15+ payment methods
- iOS and Android apps available
- Holds 2 licenses
- Site accessible in various languages
Cons
- Slow payout time
Verdict
Royal Vegas Casino has been operating since 2000 and has a long history of reliability in the online gambling industry. However, with a selection of 1200 slot games, it may disappoint dedicated slot gamers compared to many of its competitors. While it may not be the fastest in the business, the 3-day payout time is still within reasonable bounds.
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FatPandaCasino
Pros
- Wide selection of slots, over 6800 games available
- Live chat support 24/7
- Minimum deposit is $10
Cons
- Maximum cashout limit is very low, set at $5000
- Website usability performance is slow
Verdict
FatPandaCasino is licensed in Curacao, which promotes regulation and player safety. The casino offers a wide range of games, including traditional table games such as roulette, baccarat, craps, and sic bo, as well as popular favorites like slots, video poker, and jackpot games. In addition to this, the casino features bingo and poker, which enhances its appeal to a diverse audience of gaming enthusiasts.
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ClubRiches Casino
Pros
- Great selection of over 5,000 slots
- 20+ payment options
- Accepts a variety of currencies
- Fast KYC processing
Cons
- Licensed only by Curacao
Verdict
ClubRiches Casino guarantees payouts within 2-3 days and supports over 20 payment methods, including popular options like Astropay, Paysafecard, and Neosurf, as well as cryptocurrencies such as Bitcoin Cash and Litecoin. The casino offers its players top game providers like ELK Studios, iSoftBet, and No Limit City.
Read ReviewCasino Hermes Rankings Across Our Categories
| Category | Trending |
|---|
How We Review Casino Hermes - Our Methodology Explained
At CasinoAlpha, ensuring a trusted and comprehensive analysis. Casino Hermes undergoes an intensive testing phase followed by an additional review process dedicated to crafting the review – culminating in a detailed CasinoAlpha Rating of 8 out of 10 . Our process includes a meticulous examination of payment methods to verify their efficiency and security. Furthermore, we extensively test a variety of slots and live games to assess the quality and fairness of the gaming experience at Casino Hermes. This review reflects our commitment to providing up-to-date and accurate information ensuring that our evaluations remain relevant and trustworthy for our players.
| Review | Details |
|---|---|
| Reviewer | Adela Mariuta |
| CasinoAlpha Rating | |
| Test Duration | 8 Hours |
| Review Duration | 29 Hours |
| Deposit Methods Checked | Yes |
| Withdrawal Methods Checked | Yes |
| Slots Tested | Yes |
| Live Games Tested | Yes |
| Published Date | Sep 2024 |
| Updated Date | Nov 2024 |
