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CrownPlay Casino Review

CrownPlay Casino presents a mixed picture in our thorough evaluation of its offerings. The game selection is diverse, encompassing various genres, though the standard of quality and the degree of innovation could be elevated. While the casino maintains a standard level of security features, the investigation brought to light several sectors needing improvements for ensuring top-tier player security. The help offered by the live chat customer support is satisfactory but a more consistent rapidity in replies is desirable. Overall, CrownPlay Casino, owned by Rabidi N.V., provides a middling experience, suitable for all players who value variety but may not meet the expectations of more discerning players.

7.8/10Alpha RatingFair

CrownPlay Casino Overview

Min deposit$/€20
Max cashout$/€20000
Payout time3 days
Game types
Slot games11200
Live games302
Vip program
Website Language
Customer Support Language

Is CrownPlay Casino Safe? Analysing Fairness and Security

6.8/10Legit & Fairness
  • CrownPlay Casino legitimacy: Fair
  • Casino Payout: Excellent
  • Safety at CrownPlay Casino: Good
  • Security and Responsible Tools: Excellent

Pros & Cons of legitimacy and fairness

Pros Cons
Offers many tools for responsible gambling No certificate from third-party auditing organizations
Features SSL encryption to ensure safety The license is not the best

Your Guide to CrownPlay Casino Payments - Deposits & Withdrawals

PaymentMin depositMax withdrawal
Visa€20€3000
MasterCard€20€3000
Neteller€20€5000
Paysafecard€20N/A
MiFinity€20€2500
Jeton€20€5000
Bank Transfer€20€5000
Skrill 1-Tap€20€5000
CashtoCode€20N/A
Skrill€20€5000
eZeeWallet€20€2250
Volt€20N/A
Neosurf€20N/A
PayZ€20€5000
Flexepin€20N/A
MuchBetter€20€5000
BTC€30€5000
ETH€20€5000
LTC€20€5000
USDT€20€5000
DOGE€20€5000
USDC€20€5000
BNB€20€5000
BUSD€20€5000
SHIB€20€5000
SOL€20€5000
Min deposit$/€20
Min. Withdrawal$/€20
Max cashout$/€20000
Payout time3 days
Currencies

CrownPlay Casino offers more than 10 deposit and withdrawal methods, which may vary depending on your location. For deposits, you can choose from Mastercard, Skrill and Neteller, Interac, Neosurf, and Cryptocurrencies like Bitcoin and Ethereum.

Depending on the option, the minimum deposit is $20, while the maximum is $5,000. CrownPlay Casino processes deposits instantly and does not charge a fee.

Withdrawals are also straightforward using many of the same options above, including bank transfers. The minimum withdrawal for most options is $20, except for bank transfer, which is $50. In contrast, the maximum amount you can withdraw is $5,000 for all options.

  • Deposit process: Excellent
  • Withdrawal process: Excellent
  • Payout Times: Great – up to 3 days
  • Limits: Great – $5,000
  • Fees: Excellent – N/A

Pros & Cons of Deposits & Withdrawals

Pros Cons
Good range of payment options Minimum withdrawal for some payment options is high
Deposits are instant Some regions may not have full access to all payment options
There are no fees attached to payments

Customer Support at CrownPlay Casino - How to Get Help When You Need It

6.8/10Customer Support

If you ever run into a hitch at CrownPlay Casino, simply click the “Help Center” button underneath the page. This will direct you to the various help outlets available.

You can choose from the 24/7 live chat or email support@crownplay.com. The live chat is best for instant responses, but you may need to wait a day if you send an email. From our experience, the support team is knowledgeable and always willing to help with issues.

If you prefer sorting out issues yourself, we recommend you use the FAQs page.

Support Features Our Editor’s Verdict
Live Chat Interaction From my experience during this CrownPlay Casino review, the 24/7 live chat is the best option for getting help. I sent a message and received a response almost instantly. My support agent was helpful and seemed to know what he was doing.
Email Interaction I recommend sending an email if you don’t want urgent responses. With this option, you might need to wait a day or two for a response.
FAQ’s in-depth I found the FAQs page to be reasonably extensive. There were answers to questions relating to accounts, bonuses, payments, and more

Editor’s Final Verdict for Support

CrownPlay Casino has a reliable support team that you can reach any time of the day using the 24/7 live chat or email. The inclusion of a detailed FAQs page was also another major plus we loved. However, there is no support via phone or social media outlets.

CrownPlay Casino Products: Slots, Table Games, and Live Casino

9.0/10Product Rating

Game types

Roulette
Roulette
Baccarat
Baccarat
Slots
Slots
Table games
Table games
Video Poker
Video Poker
Jackpots
Jackpots
Keno
Keno
Bingo
Bingo
Blackjack
Blackjack
Craps
Craps
Slingo
Slingo
Sic Bo
Sic Bo
Poker
Poker
Scratchcards
Scratchcards
Classic Slots
Classic Slots
Live casino
Live casino
5-Reel Slots
5-Reel Slots
Wheel of Fortune
Wheel of Fortune

Game providers

Slots

  • Variety of slots: Excellent: Classic slots, Video Slots, Progressive Jackpots, and Megaways
  • Min & Max bet: Excellent – $0.10 – $200+
  • Slot Providers: Excellent – Features 100+ providers, including Microgaming, NetEnet, Pragmatic Play, Red Tiger, Push Gaming, Felix Gaming, and Big Time Gaming
  • RTP: Excellent – Over the industry average of 96%.
  • Best CrownPlay Casino slots: Excellent – Features popular games like Big Bass Bonanza and Wolf Gold

The CrownPlay Casino section offers more than 7,000 slot games from some of the top game providers in the industry. With names like Microgaming, Pragmatic Play, NetEnt, and many others featured here, casino players will always be sure of something to play.

The best part is that these casino games feature RTPs ranging from 96% to 98% and have flexible budgets, ensuring all types of players can take part in the fun!

Live Dealer Games

  • Variety of Live Dealer Games: Excellent – Features variants of Roulette, Poker, Baccarat, and Blackjack lie table games.
  • Quality of Live Streaming: Excellent: Enjoy HD streaming without lags
  • Live dealer providers: Excellent – Evolution Gaming, Ezugi, Pragmatic Play Live
  • Dealer Professionalism: Excellent: Plenty of professional and Friendly dealers manning games and ensuring exciting experiences.

This crypto casino met our expectations with its array of live casino games. Titles are from renowned live dealer game developers like Ezugi, Evolution Gaming, and Pragmatic Play Live, so you are in for a treat if you visit the live casino section.

Crown Play Casino’s live interface is also amazing, allowing you to stream online casino games in HD without lags. Lastly, you can expect to find different live dealers, each with their own unique talents that add immersion and excitement to games.

Usability

  • Site Navigation: Excellent: Flawless navigation with plenty of helpful links
  • Mobile Compatibility: Excellent: Well-designed mobile casino site
  • Loading Speed: Excellent – Pages load excellently
  • Sign-up process: Excellent – Simple sign-up process on both PC and mobile devices

CrownPlay Casino boasts a dark-themed website with a touch of gold that seems to portray royalty. This amazing color combination gives you the feeling of being in a modern online casino.

New players can easily navigate this top online platform using the links on the home page. For instance, in the left corner, there is a pane with links to the casino games section, live casino, jackpot games, tournaments, help center, and more.

At the bottom of the homepage is a longer list of links to various pages, including security and responsible gaming. There is also a search bar above, where you can search for games by name, category, or provider. Simply click any link, and you’ll instantly be redirected to the page.

You can access the online gambling site on your PC and mobile device and get the same quality experience. Unfortunately, the casino doesn’t have a dedicated mobile Casino app.

VIP Programme

  • VIP Levels and Benefits: Excellent: 5 levels with benefits like Personalized offers, VIP Manager, Higher withdrawal limits, and Cashback bonuses.
  • Exclusive Rewards: Excellent: Cashback, on-site promotions and personalized offers
  • Customer Support for VIPs: Excellent – 24/7 live chat access to a multilingual support team

The VIP program that CrownPlay Casino provides is rewarding enough to keep you playing on the site. It features only 5 levels and offers amazing benefits, including cashback bonuses, personalized offers, and many more. All you need to do is keep playing real money games, and you can progress up the tiers. Note that terms and conditions apply.

How CrownPlay Casino’s Reputation Stands Up: Licensing, Security, and Third-Party Reviews

7.4/10Reputation

Licenses

Curacao - OGL/2023/103/0067

Gambling Products

Online Casino

Online Casino

Betting

Betting

Bingo

Bingo

Poker

Poker

Brick & Mortar

Brick & Mortar

CrownPlay Casino operates with a license from the government of Curacao. It is also owned and operated by Liernin Enterprises LTD, a properly registered company with a physical address. This is a sign of transparency that shows it has nothing to hide. Check out the table below to see the other areas we evaluated to determine this casino’s reputation in this casino review.

Section Verdict
Licensing and Regulation It has a Philippine Amusement & Gaming Corporation Offshore Gaming License
Security Measures CrownPlay Casino uses high-end SSL encryption to keep your details safe.
Fairness of Games It uses a Random Number Generator but does not feature a certificate from top third-party institutions like the eCOGRA
Player Feedback We found more negative complaints about CrownPlay casino on Trustpilot. Most of the complaints stem from withdrawal problems and general payment issues.
Conclusion on Reputation While CrownPlay has a few signs of a reputable site, it does not meet up in many areas. First, its license is not the best and we would have loved to find one from well-known bodies like the UKGC or MGA. Also, it does not have a certificate from any third-party auditor that shows its RNG has been properly tested for fairness. Lastly, there are many negative complaints from platers online regarding slow payments and withdrawal problems.

 

CrownPlay Casino Verdict - Pros, Cons, and What It Offers

From the results of our Crown Play casino review, it has all the indications of a great site. It offers an impressive game selection from leading software developers like Microgaming and Pragmatic Play.

You’ll also find plenty of payment options based on where you reside, including cryptocurrencies for anonymous gameplay – alongside many bonuses like cashback and weekly reload for new and existing players. The casino also offers a sports section if that is more your niche.

However, this operator does not have the best license, and there have been multiple complaints online regarding withdrawal problems. While we did not experience these issues during our time here, you’ll want to do your due diligence and make sure your preferred payment method is supported in your region before you sign up.

CrownPlay Casino vs Competitors: How It Compares to Other Top Casinos

CasinoSlot GamesLive GamesOnline SinceMin. DepositMax. CashoutPayout TimeLive Chat (24/7)
CrownPlay Casino Logo112003022023$/€20$/€200003 days24/7
Fruity King Casino Logo18001002015$/€10$/€60001 day24/7
FatPandaCasino Logo68506912023$/€10$/€5000+3 days24/7
4Crowns Casino Logo1900562020$/€15$/€200002 days24/7
Yukon Gold Casino Logo5502502004$/€10$/€160002 days24/7
SlotSite.com Casino Logo2500902019$/€10$/€6000+3 days24/7

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Scarlett Casino

Pros

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  • 5000 slot games
  • Multiple currencies available

Cons

  • €20 minimum withdrawal
  • No Microgaming games

Verdict

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JoyCasino Logo

JoyCasino

Pros

  • €5 minimum deposit
  • 30+ game providers
  • 6300 slots

Cons

  • No casino apps
  • Too few responsible gaming tools

Verdict

JoyCasino has a diverse selection of high-quality games, user-friendly interface, and generous bonuses. JoyCasino has a commitment to security, fair play, and responsive customer support. Whether you're a casual or a seasoned player, JoyCasino's €5 minimum deposit option ensures that everyone can enjoy safe gaming without breaking the bank.

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Slots Empire Casino

Pros

  • €10 minimum deposit is low
  • Accepts cryptocurrencies
  • Over 10 payment methods

Cons

  • Only 10 live games
  • Only 150 slots

Verdict

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How We Review CrownPlay Casino - Our Methodology Explained

At CasinoAlpha, ensuring a trusted and comprehensive analysis. CrownPlay Casino is subjected to an intensive testing and review process leading to a precise CasinoAlpha Rating of %rating% out of 10 . Our process includes a meticulous examination of payment methods to verify their efficiency and security. Furthermore, we extensively test a variety of slots and live games to assess the quality and fairness of the gaming experience at CrownPlay Casino. Through this CrownPlay Casino review we demonstrate our commitment to delivering timely and accurate information.

ReviewDetails
Reviewer
CasinoAlpha Rating
Test Duration
Review Duration
Deposit Methods Checked
Withdrawal Methods Checked
Slots Tested
Live Games Tested
Published Date
Updated Date
Authors
Adela Mariuta
AuthorAdela MariutaAuthor & Editor at Casino alpha

Adela enjoys exploring the industry in-depth and gathering insights to provide useful guides and casino reviews meant to help players throughout their online gambling journey. When she’s not venturing into the gambling universe, she likes taking long drives and listening to old-school tunes.

Elena Buzincu
ReviewerElena BuzincuSenior Author & Editor at Casino alpha

Elena is here to help players make their best gambling decisions. She already has a vast understanding of what gamblers are looking for and what this industry is about, but she knows there’s much more to discover. Maybe someday she will travel to Asia to learn about that unique gambling scene too.