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Dendy Casino Review
In our detailed analysis Dendy Casino showcases both strengths and weaknesses. The game selection is diverse, encompassing various genres, though there's room for improvement in quality and innovation. While the casino maintains a standard level of security features, our analysis identified several areas requiring enhancements for maximum player security. While the live chat customer service is competent the consistency of their responsiveness leaves room for improvement. Overall, Dendy Casino, owned by WoT N.V., provides a middling experience, suitable for casual players who value variety but may not meet the expectations of more discerning players.
 Legit & Fairness 7.0/10 |
 Payment Methods 7.2/10 |
 Customer Support6.2/10 |
 Product Rating 7.6/10 |
 Reputation 4.0/10 |
Dendy Casino Overview
| Min deposit | $/€10 |
| Max cashout | $/€10000 |
| Payout time | 1-2 days |
| Game types | Video Poker, Table games, Blackjack+ 12 more |
| Slot games | 8712 |
| Live games | 220 |
| Vip program | Free spins, Cashback, Exclusive bonuses+ 4 more |
| Languages website | English |
| Payment methods | Visa, MasterCard, Neteller+ 31 more |
Our Expert's Opinion: Is Dendy Casino the Right Choice for You?
Mihnea's Verdict
Is Dendy Casino Safe? Analysing Fairness and Security
Casino T&C Restrictive Terms |
Bonuses T&C Restrictive Terms |
Responsible Gaming 7 Options |
Dendy Casino claims that safety for players is one of the main issues to which it pays great attention, but the Casino Alpha team has checked the gaming platform if it really corresponds to that promise. Here’s what we found after testing seriously site security features and fairness.
Dendy Casino Safety Features
SSL Encryption: Dendy Casino uses SSL encryption to secure all your personal details and transactions. While this is the bare minimum every operator should have, our testers found no evidence of further advanced security layers on top, which raises some question marks for an offshore-licensed site.
Firewall Protection: Standard firewall technology, which is fairly standard and not necessarily high-end, secures the platform. We have seen better protection on platforms boasting a stronger licensing background.
Overall Security Verdict: Dendy Casino enforces baseline security. Still, the offshore license combined with the lack of complete transparency regarding enhanced protection puts them behind other competitors in this regard.
Fairness of Games
The Alpha team probed into gaming fairness and transparency regarding Dendy Casino, and here’s what we found out:
| Category | Information | Our Verdict |
|---|---|---|
| RNG Certification | The RNG certification is supposedly by eCOGRA, though this could not be confirmed by the team. | Not Able to Verify |
| Game Audits | No obvious audit information from known, serious independent auditing agencies such as iTech Labs or GLI. | Lack of Transparency |
| Responsible Gambling | Dendy Casino supports a few responsible gambling tools and options we’ve studied up close. Some of the options exist, but they seem to be more or less reactive instead of proactive. | Could be Improved |
Available Responsible Gambling Tools
- Deposit Limits: It is possible to set daily, weekly, or monthly limits, but it’s a bit hard to find these in the interface
- Loss Limit: Available, but not that easily pointed out during the actual gaming.
- Session Limits: These exist but are not clearly marketed to new customers.
- Self-Exclusion: Yes, this is an option, though executing this requires contacting customer service, which can be a bit clunky.
Support Resources:
- Links to Support Organizations: This casino has links for both GamCare and BeGambleAware.
- Helpline: The casino does have a 24/7 helpline, but our team’s experience was slow response times compared to industry norms.
Responsible Gambling Verdict: Dendy Casino does include the most basic responsible gambling tools, but it’s by no means above and beyond. There are tools, but they are not terribly well or smoothly integrated into the experience.
Your Guide to Dendy Casino Payments - Deposits & Withdrawals
Min deposit 10 $/€ |
Min. Withdrawal 20 $/€ |
Max cashout 10000 $/€ |
Payout time 2 days |
Currencies
| Payment | Min deposit | Max withdrawal |
|---|---|---|
 | €20 | €1000 |
 | €20 | €1000 |
 | €10 | €1000 |
 | €10 | €1000 |
 | €10 | €1000 |
 | €15 | €1000 |
 | €10 | €1000 |
| n/a | €15 | N/A |
 | €15 | €1000 |
 | €10 | €1000 |
 | €10 | €1000 |
 | €10 | €1000 |
 | €10 | N/A |
 | €10 | €1000 |
| Kvitum | €10 | €1000 |
 | €10 | €1000 |
 | €20 | N/A |
 | €10 | N/A |
 | €10 | N/A |
 | €10 | N/A |
| Banxa | €60 | N/A |
 | €30 | N/A |
| FKWallet | €10 | €1000 |
| Wert | €30 | N/A |
 | €10 | N/A |
 | €10 | N/A |
 | €10 | N/A |
 | €4 | N/A |
 | €15 | N/A |
| GCash | €2 | N/A |
| PicPay | €1 | N/A |
 | €15 | N/A |
 | €1 | €1000 |
Deposit Process Verdict
We tested Dendy Casino’s deposit mechanism to see how it compares to other online casinos in terms of ease, fees, and speed.
- Ease of use: The deposit interface is user-friendly but would definitely benefit from the addition of clearer instructions regarding accepted modes of payment.
- Limitations: The minimum deposit requirement of €10 is reasonable, and the upper limits may be a bit restrictive for high rollers.
- Methods of Deposit: A decent range is available, with options like Visa, Mastercard, and cryptocurrencies being supported; on the other hand, popular e-wallet options like PayPal are lacking.
- Fees: None, which we consider players will appreciate.
- Deposit Process: It is quick and pretty smooth.
Withdrawal Process Verdict
We examined the withdrawal system in an attempt to find out how quick and reliable Dendy Casino is when it comes to payment settlement.
- Limits: The minimum payout of €20 is standard. On the other hand, the limit of €1000 per day may disappoint for high rollers.
- Withdrawal Methods: Deposit methods are all supported for withdrawals but are limited regarding e-wallets.
- Fees: There is a potential 20% fee if you don’t meet deposit wagering requirements.
- Payout Time: Up to 3 business days is about average, but our testers found delays with certain types of withdrawals.
- Withdrawal Process: Not extremely great and slowed down by somewhat restrictive terms and longer-than-expected payout times.
Customer Support at Dendy Casino - How to Get Help When You Need It
Live Chat Yes |
Live Chat 24/7 Yes |
Response Time Slow (11-30 min) |
Helpful Chat Misleading |
FAQ Incomplete |
Email support@dendycas.com |
Language Options
Languages website
Support languages
The Casino Alpha team tried to inspect the customer service at Dendy Casino for reliability and actual response times.
- Response Time & Quality: Although available 24/7, our reviewers found that delays are as long as 30 minutes when using live chat.
- Availability: Live chat and email are your main two methods, but phone support is not offered by this casino.
- Live Chat Interaction: The responses were polite but usually very generic; for more difficult queries, customers had to send follow-up emails.
- E-mail: Replies within a day, although there was not much depth in the resolution of issues.
- Verdict: Passable, but far from great. We recommend they speed up responses and make support at least a bit more personalised.
What Dendy Casino should do to get better
The casino can improve its service by reducing wait times for live chats and offering phone support for urgent queries. Support responses are also expected to be of higher quality so that players feel safe in the environment.
Dendy Casino Products: Slots, Table Games, and Live Casino
Game Providers 86 |
Slot games 8712 |
Live games 220 |
Usability Slow Performance |
Apps No Apps |
Game types
Game providers
Slots
In Dendy Casino, there are hundreds of slots from providers such as NetEnt, Pragmatic Play, and Yggdrasil. These include leading titles such as Valley of the Gods and Gold Megaways. There’s a decent variety for slot players, and the bet range covers everything from very high to very low, making it appealing to hardcore and casual players alike.
Verdict on Slots: This is an OK portfolio that satisfies casual and serious slot players alike, though the clear RTP information on games is not provided, reducing the overall transparency.
Live Dealer Games
The live dealer section at Dendy Casino is a disappointment, with around 20 games. This is where providers like Evolution come into their own with table games like Roulette and Blackjack, although even then, the range feels a little limited when compared to other casinos.
Live Dealer Verdict: Average- nothing to applaud regarding the casino.
Casino Sign Up Process & Usability
Sign-up is quick at Dendy Casino, but the policy of being forced to verify within 7 days or face account suspension is something new and might be considered a drawback by many players.
Verdict on Sign-up Process: Easy, but very restrictive and may infuriate new customers.
Desktop Performance
The Dendy Casino website is quite well-navigable on desktop, but there are minor lags when accessing some game categories.
Verdict on Desktop: Generally effective but with minor performance issues.
Mobile Performance
While Dendy Casino doesn’t have a dedicated app, the mobile site works well across both Android and iOS. Our testers felt that it was slow to load on mobile compared to desktop.
Mobile Performance Verdict: Good, but a bit slow. Also, no app is considered a minus.
VIP Program
There is not much info about the VIP program at Dendy Casino, and our team wasn’t able to dig up any info on rewards for loyal players.
VIP Program Verdict: Less visible and poor, compared to other casinos.
How Dendy Casino’s Reputation Stands Up: Licensing, Security, and Third-Party Reviews
Licenses Curacao |
Online since 2019 |
Third Party Reviews Poor |
Gambling Products 3 |
Licenses
 | Curacao - 8048/JAZ |
Gambling Products
Online Casino
Betting
Bingo
Poker
Brick & Mortar
User Reviews: Dendy Casino divided users’ opinions, as can be seen from the reviews. People like the game assortment, but too many players complain about tricky terms and slow payouts.
User Reviews Verdict: Mixed at their best, with a number of complaints about very restrictive terms and delayed withdrawals.
Industry Recognition
The Dendy Casino has a license from Curacao and it doesn’t instill much confidence especially when put against more respected regulators such as the UKGC or MGA.
Industry Recognition Verdict: Lacking prestige due to an offshore license.
Dendy Casino Top 3 Alternatives
Grand Mondial Casino
Pros
- Accepts cryptocurrency payments
- Standard €10 minimum deposit
- High €16,000 maximum payout
Cons
- No iOS or desktop app
- Time-consuming registration
- No support phone number
Verdict
Our experts have ranked Grand Mondial Casino as an elite casino due to its efficient transaction process. With 12 payment methods available, including various cryptocurrencies, this casino caters to both new players and high rollers. The minimum deposit requirement is a standard €10, making it accessible to those with a modest budget, while the maximum cashout limit of €16,000 appeals to more experienced players. Grand Mondial Casino also stands out for its fast payout times, taking up to two days. Additionally, the casino operates under a license issued by the Kahnawake Gaming Commission, further ensuring its reliability and security.
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Artcasino
Pros
- Accepts various cryptocurrencies
- Fast registration time
- Low €5 minimum deposit
Cons
- No mobile apps
- Incomplete FAQ section
- No support phone number
Verdict
We have included Artcasino in our high-ranking casinos category due to its seamless transaction process. Offering players 11 payment methods to choose from, including various cryptocurrencies, this casino works for everyone: new players and high rollers. The low minimum deposit requirement of €5 attracts players with a more modest budget. Meanwhile, the €5000 maximum cashout limit is a catch for the more experienced players. We appreciate the fast payout time that Artcasino has to offer, which takes up to one day.
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BurningBet Casino
Pros
- Extensive variety of slot and live dealer games
- Renowned providers like NetEnt and Evolution Gaming
- Low minimum deposit of $/€5
- Quick payout time of 2 days
Cons
- High wagering requirements
- Maximum cashout of $/€10,000
Verdict
BurningBet Casino is a worthy choice for online casino enthusiasts, offering a vast selection of 4,180 slot games and a robust collection of 381 live dealer games. With renowned providers like NetEnt, Play'n Go, and Evolution Gaming, players can expect high-quality gaming experiences. The minimum deposit of $/€5 makes it accessible for all players, and the maximum cashout of $/€10,000 allows for substantial winnings. The payout time of just 2 days ensures quick access to your funds, making BurningBet Casino a reliable and exciting option.
Read ReviewDendy Casino Verdict - Pros, Cons, and What It Offers
After testing Dendy Casino in detail, our opinion is ambiguous. While the selection of games was good, the restrictive terms, along with their offshore license and tricky withdrawal policies, make it not exactly easy to recommend.
Pros:
- An impressive portfolio of games, with more than 1600 slots and table games
- The mobile-friendly interface looks pretty OK across devices
Cons:
- Offshore license, minimal player protection
- Tricky terms, especially the 3x deposit turnover rule and 7-day document verification
- Few live dealer options, unimpressive VIP program
Overall, Dendy Casino needs substantial work before it becomes a decently trustworthy option for most players.
Dendy Casino vs Competitors: How It Compares to Other Top Casinos
| Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
|---|---|---|---|---|---|---|---|
| 8712 | 220 | 2019 | $/€10 | $/€10000 | 1-2 days | 24/7 |
 | 5600 | 280 | 2022 | $/€20 | $/€40000 | 2-3 days | No |
 | 550 | 250 | 2004 | $/€10 | $/€16000 | 2 days | 24/7 |
 | 6000 | 416 | 2021 | $/€10 | $/€7500 | +3 days | 24/7 |
 | 194 | 13 | 2000 | $/€10 | $/€16000 | +3 days | 24/7 |
 | 11200 | 304 | 2024 | $/€10 | $/€7000 | 3 days | 24/7 |
How We Review Dendy Casino - Our Methodology Explained
At CasinoAlpha, we take pride in our comprehensive and transparent review methodology for Dendy Casino. Dendy Casino undergoes an intensive testing phase followed by an additional review process dedicated to crafting the review – culminating in a detailed CasinoAlpha Rating of 6.4 out of 10 . Our process includes a meticulous examination of banking methods for both deposits and withdrawals to verify their efficiency and security. Furthermore, we extensively test a variety of slots and live games to assess the quality and fairness of the gaming experience at Dendy Casino. ensuring that our evaluations retain their relevance and trustworthiness for our players.
| Review | Details |
|---|---|
| Reviewer | Mihnea Mosneagu |
| CasinoAlpha Rating | |
| Test Duration | 3 Hours |
| Review Duration | 30 Hours |
| Deposit Methods Checked | Yes |
| Withdrawal Methods Checked | Yes |
| Slots Tested | Yes |
| Live Games Tested | Yes |
| Published Date | Jun 2024 |
| Updated Date | Jan 2025 |
