How to Claim
- Sign up for Grand Mondial Casino
- Navigate to the Sign-up Bonus tab
- Pick a viable payment option
- Deposit a minimum of €10
- Claim the bonus and wager your bonus
150 FREE SPINS FOR €10
Min deposit€10Wagering200X (Winnings)Max cashoutNo limitSpins150Offer Verdict
CasinoAlpha experts have rated this Grand Mondial Casino as Poor, due to the unattainable wagering requirement of 200x you must fulfil in order to withdraw any winnings in the end. The bonus value of the spins is quite high, however we still cannot justify the high wagering requirements new players have to go through in order to enjoy the offer. We advise our players to look through our low wagering or no wagering bonus lists for more balanced offers.
Despite us giving Grand Mondial Casino a low rating for its bonuses, the casino excels in its usability. An Android casino app is available for all mobile gamblers, which our team also reviewed. Unlike its bonuses, the Grand Mondial Casino was rated highly by our team.
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Grand Mondial Casino Ratings
Our comprehensive review of Grand Mondial Casino reveals a diverse array of features. The game selection is diverse, encompassing various genres, though the standard of quality and the degree of innovation could be elevated. While the casino maintains a standard level of security features, the investigation brought to light several sectors needing improvements for ensuring top-tier player security. The help offered by the live chat customer support is satisfactory but a more consistent rapidity in replies is desirable. Overall, Grand Mondial Casino, owned by Apollo Entertainment Limited, provides a middling experience, suitable for all players who value variety but may not meet the expectations of more discerning players.
 Legit & Fairness 6.4/10 |
 Payment Methods 7.4/10 |
 Customer Support6.0/10 |
 Product Rating 4.0/10 |
 Reputation 7.0/10 |
Overview
| Min deposit | $/€10 |
| Max cashout | $/€16000 |
| Payout time | 2 days |
| Slot games | 525 |
| Live games | 210 |
Payment methods
Author's Verdict
Mihnea's Verdict
Legit and Fairness
Casino T&C Restrictive Terms |
Bonuses T&C Reasonable Terms |
Responsible Gaming 11 Options |
Grand Mondial Casino employs advanced security measures to protect player data and transactions, ensuring a safe gaming environment. Doing the Grand Mondial Casino review, the CasinoAlpha team noticed that the casino uses the latest SSL encryption which ensures your personal and financial data are safe. When it comes to the fairness of the game, Grand Mondial uses eCOGRA which is an independent auditor that ensures RNGs are properly generated. They use the latest firewall to protect your accounts from being hacked.
- Grand Mondial Casino Safety Features:
SSL Encryption: verdict: The casino uses the latest SSL encryption for the security of your personal and financial data. This feature is great because you can freely use the casino website without fear that your confidential details will be exposed.
Firewall Protection: The casino website has updated firewall protection. This outstanding feature keeps you safe from hackers.
Overall Security Verdict: Overall, Grand Mondial Casino offers a high level of security to its players which is excellent enough. When it comes to licensing, the casino has its licensing from the United Kingdom Gambling Commission which is a top licensing body.
- Fairness of Games
| Aspect | Details | Verdict |
|---|---|---|
| RNG Certification | Accredited third-party agencies, such as eCOGRA, add to the casino’s credibility. | Fair and Reliable |
| Game Audits | Regularly audited by eCOGRA ensuring that games are fair, transparent, and reliable. | Transparent |
- Responsible Gambling
Grand Mondial Casino has implemented proactive measures to make gambling responsible. These tools you can use whenever you feel like you’ve fallen into the net of gambling addiction. These include a 24/7 helpline for problem gambling.
Tools Available:
- Deposit Limits: Grand Mondial Casino allows you to limit your deposit to curb overspending. This feature is a great one as you can decide how much you wish to deposit, apart from the casino’s deposit limit. Keep in mind that the deposit limit set cannot go beyond the one set by the casino.
- Loss Limits: This helps protect your bankroll – as a verified Grand Mondial player, you can set your loss limit. This means that after you have reached a certain loss, you will be restricted from staking for you to avoid more loss.
- Session Limits: Once you’ve played a certain number of sessions set by you, the casino restricts you to betting on new ones. This can be a barrier to addiction.
- Self-Exclusion: You have options for temporal and permanent self-exclusion. With this, you can exclude yourself from some games temporarily or permanently.
Support Resources:
- Links to Support Organizations: GamCare, Gambling Therapy, BeGambleAware
- Helpline: 24/7 support via a dedicated helpline for problem gambling.
Responsible Gambling Verdict: For this review of Grand Mondial Casino, CasinoAlpha has concluded that the security measures are tailored to a level of security that deserves the trust of the players. Through the licenses and tools made available to players, Grand Mondial Casino highlights the complexities of gambling, and that it is responsible and in force. All these state-of-the-art software measures are extremely popular in Igaming.
Deposits & Withdrawals Methods
| Min deposit | $/€10 |
| Min. Withdrawal | $/€50 |
| Max cashout | $/€16000 |
| Payout time | 2 days |
Based on our experience with this casino, the payment process is straightforward.
For deposit you have a button in ‘yellow’ on the top right side of the casino screen which allows players to deposit. Once you have clicked on that button, you will be shown the 15 deposit options available for you to use.
However, your payment methods might charge you a fee before you can deposit.
Deposit Process Verdict
- Ease of use: Depositing at Grand Mondial is an easy one. The deposit button is easily accessible to players and newbies who have just signed up have the deposit button shown to them on the screen.
- Limits: The $5000 limit is fair. however, it can be increased because there are high rollers who would want to deposit more.
- Deposit methods: With just 15 deposit methods available, Grand Mondial Casino boasts secure and vast deposit options that suit every player’s caliber. These options include bank transfers, Visa, E-wallets such as Neteller, and even cryptocurrencies. Insert your desired amount and your deposits will be processed right immediately.
- Fees: The casino does not charge its players on any deposit made. This is a good one as players can access the full deposit amount in their cashier after it has been processed.
- Deposit process: Overall, Grand Mondial Casino offers a smooth deposit process which makes it easy for players to have their funds in their casino account. With just a few clicks, players can have their funds deposited.
Withdrawal Process Verdict
Let’s see how to make a correct withdrawal. There is a cashier button at the top right corner of the screen, which displays your winnings. Click on the cashier button, and you will be given options to withdraw. There is also the cryptocurrency option available for users to use. After you have selected the withdrawal option, click ‘withdraw,’ and your funds will be processed. Bank transfers take 2 days to process, while e-wallets and cryptocurrencies are processed instantly.
- Limits: The withdrawal limit of $5000 is reasonable, but can be improved because high rollers tend to win big and jackpot winnings may want to have all their funds out.
- Withdrawal methods: 15 withdrawal methods can be increased. The beauty of the withdrawal methods that are available on Grand Mondial is that they are safe, and secure and cater to every caliber of player. This is a good feat.
- Fees: The casino site does not incur any personal fee – this is good because players have their complete winnings.
- Payout times: The payout time for bank transfers is 2 days, which is within the industry’s standard. Cryptocurrencies and e-wallets are processed right immediately.
- Withdrawal process: Overall, the withdrawal process at Grand Mondial Casino is a top one. The casino operators have ensured a safe and secure environment when it comes to making withdrawal requests and having the funds processed.
Customer Support
Live Chat Yes |
Live Chat 24/7 Yes |
Response Time Very slow (31 min+) |
Helpful Chat Misleading |
FAQ Incomplete |
Email support@crhelpdesk.com |
English Website
All languages (3)
English Customer Support
Grand Mondial’s Casino support is a top one. It offers 24/7 support to receive complaints from players. There is a ‘contact us’ button on the top of the screen. You will be shown the live chat and the email options available for you to use. The player complaints are received with urgency and quality answers are given by the support. There are 3 languages supported namely English, French, and German.
- Response time & quality: The response time is fast as live chats are replied to on the spot while emails are replied to within 48 hours. The response quality from the support team is superb as they give realistic and relevant answers to queries.
- Availability: The fact that live support is available 24/7 makes it excellent. Players can reach out to them at any time of the day to have their queries resolved right immediately.
- Live Chat interaction: The live chat section is a good one. The fact that queries are answered on the spot makes it outstanding. The availability of multiple languages makes it good for players to explore their preferred language.
- Email interaction: Emails being responded to within 48 hours appear quite slow. However, the responses from the email interaction are top-notch.
- Overall verdict: Grand Mondial Casino offers premium customer support service. They are a reliable and proven casino when it comes to attending to the queries of the players. The availability of multiple languages makes it good for players. Overall, the casino support is top-notch.
What we recommend Grand Mondial Casino to improve
Grand Mondial Casino should improve its desktop performance. The pages don’t load fast, and players tend to experience bugs while assessing on laptops. The casino site can improve the number of slots that are available. The payment options can also be increased.
Product Rating
Game Providers 24 |
Slot games 525 |
Live games 210 |
Game types
Game providers
- Slots
As of the time of writing, there are 525 slot games available at Grand Mondial Casino. These slot games are from top providers such as Evolution Gaming and many more. There is a slot section on the casino’s website where games are arranged alphabetically. There are progressive jackpots and many more in there. Games such as Mega Moolah are available on the casino. The minimum bet of slot games starts at $0.02 and may vary depending on the game you are playing at the time. Overall, Grand Mondial online casino offers top slot games but the quantity of the game can be increased.
- Live Dealer games
There are over 210 live dealer casino games on the Grand Mondial Casino website. These casino games are few but from well-known providers. They offer enough ambiance which makes it look like you are in a physical casino. Games are projected live from the provider’s studio making it fair and unbiased. The casino also has table games, roulette, and baccarat available for players to pick from.
- Casino Sign Up Process & Usability
As for the usability of the casino, we can say that it has passed our tests, but there are still a few things it needs to improve. One thing we noticed is that you don’t have access to the games page, loyalty program, or promotion section without creating an account.
The registration process on the Grand Casino website is no different from others. It is very important to be eligible to make an account, be over 18 years of age, enter the correct data and not finalize the KYC process.
- Desktop performance
The site has a cool grey background with a majority of the menus on the home screen of the page. Games are arranged by game types and just beneath the home page, there are menus such as ‘promotions, loyalty, games, bank, and help’. Casino Grand Mondial has a smooth desktop performance that is glitch-free and works well on every desktop. Unfortunately, players might experience a slow page loading while using the desktop site as it does not load very fast.
- Mobile performance
Mobile Performance is like a shrinked-down version of the desktop. The games are arranged exactly as they are on a desktop, with similar menus. The mobile casino works seamlessly on IOS and Android without any problems via a browser.
- Grand Mondial Casino app
As of the time of writing this Grand Mondial Casino review, the casino software is only on the web. There are no apps available. You can have your favorite video slots, but also interact directly with the dealers in live games of blackjack, roulette or baccarat wherever you are.
- VIP programme
Grand Mondial Casino has enough loyalty programs for its users. The VIP is one of them. Right after making your first deposit of $10, you are qualified for the first level of the VIP program. There are seven stages available and the more you deposit and stake in a game, the more you get loyalty points that advance you to the next level. Benefits of the VIP program include birthday bonuses, gifts, free bets, and many more exclusive offers.
Reputation
Licenses Kahnawake Gaming Commission |
Online since 2006 |
Third Party Reviews Poor |
Gambling Products 3 |
Licenses
| Kahnawake Gaming Commission - Active |
Gambling Products
Online Casino
Betting
Bingo
Poker
Brick & Mortar
Grand Mondial has been part of the Casino Rewards Group since 2006. Its long work in the industry has helped build a strong reputation and has also proven itself worthy of players’ trust. The casino site offers its users top games from top providers and different types of casino games which include live casino games and many more.
- User reviews: The casino is a good place for gamblers to bet, It provides an enabling environment in terms of the services it offers. There is 24/7 support available in multiple languages which makes it good. Adequate promotional offers for both new and existing players as well as good security. Overall, the casino is a safe place for users to try.
- Industry recognition: The casino is licensed by the United Kingdom Gambling Commission. This is a top licensing body that protects player’s personal and financial data. The casino also uses trusted independent auditors such as eCOGRA to ensure fairness when it comes to RNGs.
- Alpha’s Verdict: Grand Mondial is a top casino with excellent services. When it comes to security and licensing, the casino has good ones. The casino also offers diverse deposit and withdrawal options which gives players of every caliber the chance to explore. When it comes to games, the casino has top online casino games from recognized game providers. It will be better if the slot games are increased and more deposit and withdrawal options are added.
Grand Mondial Casino Verdict
- Pros:
The casino has an active live chat option for players which works 24/7. Also, the casino uses the latest SSL encryption services to protect players’ personal and financial data.
The availability of payment options makes it a good choice for users as they can use the traditional or the modern payment options.
- Cons:
There are limited payment options and they can be improved. The casino has a few slot games as well as live dealer casino games.
The desktop page does not load smoothly as it lags. However, the desktop interface can be improved on as the home page is blank without games displayed.
Grand Mondial Casino Compared
| Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
|---|---|---|---|---|---|---|---|
| 525 | 210 | 2006 | $/€10 | $/€16000 | 2 days | 24/7 |
 | 3115 | 151 | 2021 | $/€10 | $/€50000 | +3 days | Not 24/7 |
 | 270 | 0 | 2014 | $/€5 | $/€100000 | 2-3 days | 24/7 |
 | 770 | 320 | 2023 | $/€25 | $/€10000 | 1-2 days | 24/7 |
 | 4000 | 248 | 2023 | $/€20 | $/€40000 | 2-3 days | 24/7 |
 | 811 | 60 | 2019 | $/€20 | $/€100000 | +3 days | 24/7 |
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Cons
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Verdict
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StakePrix Casino
Pros
- Over 8500 slots and 580 live games.
- Low minimum deposit of €5
- Generous maximum cashout
- Offers diverse payment options
Cons
- Needs additional licenses for enhanced credibility
- Occasional slow loading times
Verdict
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Rollino Casino
Pros
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- Various game providers
- Fast payout
Cons
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- Lacks essential responsible gaming tools
Verdict
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Grand Mondial Casino Ranked by Categories
| Category | Trending |
|---|---|
| Casino Rewards | Top 10 |
How We Test Grand Mondial Casino
At CasinoAlpha, ensuring a trusted and comprehensive analysis. Grand Mondial Casino is subjected to an intensive testing and review process leading to a precise CasinoAlpha Rating of %rating% out of 10 . Our process includes a meticulous examination of banking methods for both deposits and withdrawals to verify their efficiency and security. Furthermore, we extensively test a variety of slots and live games to assess the quality and fairness of the gaming experience at Grand Mondial Casino. This review reflects our commitment to providing up-to-date and accurate information ensuring that our evaluations remain relevant and trustworthy for our players.
| Review | Details |
|---|---|
| Reviewer | Mihnea Mosneagu |
| CasinoAlpha Rating | 6.2 / 10 |
| Test Duration | 7 Hours |
| Review Duration | 31 Hours |
| Deposit Methods Checked | Yes |
| Withdrawal Methods Checked | Yes |
| Slots Tested | Yes |
| Live Games Tested | Yes |
| Published Date | May 2024 |
| Updated Date | Aug 2024 |
F.A.Q.
Is Grand Mondial Casino legitimate?
Yes, Grand Mondial Casino is a legitimate platform, licensed by both the Kahnawake Gaming Commission and the Malta Gaming Authority.
What payment methods are available at Grand Mondial Casino?
Grand Mondial Casino has diverse payment methods. Some include credit and debit cards like Visa and MasterCard, or e-wallets like Neteller and Skrill, or even several cryptocurrencies.
What is the minimum deposit at Grand Mondial Casino?
The minimum deposit required at Grand Mondial Casino is €10.
How long do withdrawals take at Grand Mondial Casino?
Grand Mondial Casino processes its withdrawals typically within 2-3 days for e-wallets and 3-5 days for credit or debit cards.
What types of games are offered at Grand Mondial Casino?
Grand Mondial Casino offers its players a diverse selection of games, including slots, live dealer games, and table games.
Does Grand Mondial Casino offer customer support?
Yes, Grand Mondial Casino provides 24/7 customer support through live chat and email.
Is there a loyalty program at Grand Mondial Casino?
Yes, Grand Mondial Casino has a loyalty program that allows players to earn points and receive various rewards.
What are the wagering requirements for bonuses at Grand Mondial Casino?
Bonuses at Grand Mondial Casino come with a wagering requirement of 30x.
Are there any limits on winnings from bonuses?
Yes, Grand Mondial Casino imposes limits on bonus winnings, which are specified in the bonus terms and conditions.
What languages are supported by Grand Mondial Casino?
The platform Grand Mondial Casino supports multiple languages, including English, French, and Spanish.