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Platinum Reels Casino User Reviews and Ratings
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easy to join, platform looks good, also loaded with many slots
Platinum Reels Casino Review
In our detailed analysis Platinum Reels Casino showcases both strengths and weaknesses. The game selection is diverse, encompassing various genres, yet the overall execution and innovation might benefit from further development. While the casino maintains a standard level of security features, the investigation brought to light several sectors needing improvements for ensuring top-tier player security. The customer support available through live chat offers satisfactory assistance but the responsiveness could be more consistent. Overall, Platinum Reels Casino, owned by Goldridge Solutions Limited, provides a middling experience, suitable for all types players who value variety but may not meet the expectations of more discerning players.
 Legit & Fairness 8.0/10 |
 User Reviews8.0/10 |
 Payment Methods 6.6/10 |
 Customer Support10.0/10 |
 Product Rating 4.0/10 |
 Reputation 2.0/10 |
Platinum Reels Casino Overview
| Min deposit | $/€25 |
| Max cashout | $/€20000 |
| Payout time | +3 days |
| Game types | Roulette, Baccarat + 9 more |
| Slot games | 375 |
| Live games | 11 |
| Vip program | Cashback, Exclusive bonuses + 4 more |
| Website Language | English |
| Customer Support Language | English |
Platinum Reels Casino User Experience Snapshots
Our Expert's Opinion: Is Platinum Reels Casino the Right Choice for You?
Adela's Verdict
Is Platinum Reels Casino Safe? Analysing Fairness and Security
Casino T&C Restrictive Terms |
Bonuses T&C Limited Game Eligibility |
Responsible Gaming 7 Options |
Platinum Reels makes it convenient for new players or those in need of help by displaying a Responsible Gambling tab in the lower section of the landing page for ease of access. This section details all necessary tools, such as self-exclusion, deposit, and self-limits, and links to specialized help like NCP Gambling, Gamblers Anonymous, and more. Additionally, there is also a self-assessment feature that lets players evaluate their mental and physical health in relation to gambling. Platinum Reels clearly puts responsible gambling first, assisting players with their needs.
Your Guide to Platinum Reels Casino Payments - Deposits & Withdrawals
| Min deposit | $/€25 |
| Min. Withdrawal | $/€100 |
| Max cashout | $/€20000 |
| Payout time | +3 days |
| Currencies | GBP, EUR + 1 more |
During our research, we found that Platinum Reels Casino has only 4 payment methods, with a minimum deposit of €35, which exceeds the standard market average of €10. On top of that, the minimum withdrawal imposed by the casino is €100, which is a very big drawback. This minimum cashout amount does not cater to new players, as it’s not reasonable to impose this high of a threshold for a new player.
As for deposit methods, global players only get 4 options: Mastercard, American Express, Visa and MoneyCard. Typically, we usually recommend casinos with at least 8 payment methods to give players more freedom to pick the most fitting option for them.
If you’re the type of player who finds crypto a more effective option, Platinum Reels offers 4 crypto options: Bitcoin- Wallets and Cash, Ethereum, Litecoin. Among these, you may only withdraw via Bitcoin.
Customer Support at Platinum Reels Casino - How to Get Help When You Need It
Live Chat Yes |
Live Chat 24/7 Yes |
Response Time Average (6-10 min) |
Helpful Chat Not helpful |
FAQ Incomplete |
Email support@platinumreels.com |
The well-rounded support at Platinum Reels is a very strong feature we took note of, especially since the casino offers around-the-clock staff support, which distinguishes this casino from other sites we’ve joined and tested. We’ve specifically tested the live chat feature thoroughly to see whether the response time is fast and whether you actually get in touch with a bot or a staff member, and we got tailored responses from helpful staff members. When it comes to phone and email support, both are swift, though do note that there will be a queue whenever you contact support via phone number.
Platinum Reels Casino Products: Slots, Table Games, and Live Casino
Game Providers 3 |
Slot games 375 |
Live games 11 |
Usability Slow Performance |
Apps Android, Desktop app, iOS |
Game types
Game providers
Platinum Reels Casino is a very sturdy option for rookies looking to join a new casino, specifically for the diverse slot options which are also available in demo version. The following section of our thorough review will focus on the three main aspects players seek at a top worldwide casino: slot games, live casino and usability.
Slot Games
Though there are only around 400 slot options available, which is on the lower side, the games we found are quite varied, with balanced betting limits starting at €0.10. You may make your pick from progressive jackpots, classic slots, or video slots. On the flip side, the casino only has 3 providers: RTG, Visionary Gaming and SpinLogic. Having only 3 providers is a big flow usually, but seeing the diverse games the casino manages to include, that won’t be a problem here.
Live Casino
Platinum Reels Casino only has 1 live casino game, this being a very underwhelming collection. Despite this, the casino tries to make up for the lack of live dealer games by having a standard video poker collection of over 10 games, though the absence of a live casino tab is heavily felt. The addition of live games would definitely increase our overall score, but until then, CasinoAlpha will give the live casino section of Platinum Reels a 2/10.
Usability
The site is notably challenging to navigate, with users often struggling to locate games on the cluttered interface. The absence of a prominent search bar further accentuates this issue, making it difficult for players to find their preferred titles.
Additionally, the outdated interface detracts from the overall user experience, lacking the sleekness and efficiency expected in modern online casinos. Alongside these issues is the absence of dedicated apps for iOS and Android devices, which limits accessibility and convenience for mobile users. Overall, significant improvements are needed to enhance the usability of Platinum Reels Casino to be on par with the market standard.
How Platinum Reels Casino’s Reputation Stands Up: Licensing, Security, and Third-Party Reviews
Licenses Curacao |
Online since 2011 |
Third Party Reviews Poor |
Gambling Products 4 |
Licenses
| Curacao - 365/JAZ |
Gambling Products
Online Casino
Betting
Bingo
Poker
Brick & Mortar
Platinum Reels Casino, owned by Digital Way International, maintains a mixed reputation within the online gambling community.
Some users appreciate its diverse selection of games and occasional promotional offers, but others criticize its outdated interface and difficult navigation.
Platinum Reels Casino Verdict - Pros, Cons, and What It Offers
Platinum Reels Casino provides numerous advantages that make it a standout choice for online gambling enthusiasts. With the inclusion of cryptocurrency options, players can enjoy secure and convenient transactions. Moreover, the casino offers a diverse selection of games, catering to various preferences and ensuring hours of entertainment. Additionally, the availability of 24/7 customer support further enhances the overall user experience, making Platinum Reels Casino a top choice in the online gaming landscape.
Why We Picked Platinum Reels Casino
Platinum Reels Casino earns our recommendation for its outstanding customer support, offering 24/7 live chat support, phone and email assistance. This comprehensive support system ensures that players receive prompt and effective assistance whenever they need it, enhancing their overall gaming experience. This type of support is hard to come by, so joining a casino like Platinum Reels is a must.
What Sets Platinum Reels Casino Apart From its Competitors?
- 24/7 live support
- Cryptocurrencies available
- Fast cashout time of up to 2 days
Platinum Reels Casino vs Competitors: How It Compares to Other Top Casinos
| Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
|---|---|---|---|---|---|---|---|
| 375 | 11 | 2011 | $/€25 | $/€20000 | +3 days | 24/7 |
 | 291 | 11 | 2021 | $/€10 | $/€20000 | 2-3 days | 24/7 |
 | 2883 | 380 | 2022 | $/€5 | $/€17142 | 1 day | 24/7 |
 | 6305 | 243 | 2023 | $/€10 | $/€6000 | 2 days | 24/7 |
 | 4450 | 400 | 2023 | $/€10 | $/€15000 | 3 days | 24/7 |
 | 4980 | 95 | 2023 | $/€10 | $/€7000 | 2 days | No |
Explore Platinum Reels Casino’s Sister Sites - Find Casinos With Similar Experience
Platinum Reels Casino Top 3 Alternatives
Hugo Casino
Pros
- Over 3000 slots
- 500 live games
- Low minimum deposit of €10
Cons
- No mobile apps
- Slow cashout of 3 days
Verdict
Hugo Casino is one of our recommended live casinos, offering players an immersive and thrilling gaming experience. With a diverse selection of live games and live dealers, players can enjoy the excitement of real-time gaming on various live tables. Whether you're a fan of classic table games like Blackjack and Roulette or prefer more unique options like Dream Catcher and Monopoly Live, Hugo Casino delivers an exceptional live gaming experience that keeps players coming back for more.
Jupi Casino
Pros
- Offers the possibility to pay with crypto
- €10 minimum deposit is low
- Almost all game types available
Cons
- Only €7000 monthly can be withdrawn
- No mobile apps
Verdict
Jupi Casino offers a vast selection of games, featuring titles from industry giants like Evolution Gaming and Quickspin, ensuring high-quality graphics and immersive gameplay across 9129 slots and 592 live dealer games. The platform's user-friendly design is complemented by its multilingual support, making it accessible to an international audience. Payment flexibility is a key strength, with Jupi Casino offering a variety of methods, including e-wallets like Skrill and Neteller, along with the innovative use of cryptocurrencies for both deposits and withdrawals. This wide range of payment options and instant deposit capabilities underscores the casino's commitment to convenience and security.
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Fruity King Casino
Pros
- 12+ fast payments
- Two gambling licenses: UKGC and MGA
- Minimum $10 deposit
Cons
- Low maximum monthly cashout
- No dedicated app
Verdict
Fruity Kings Casino was included in our list of high-performing casinos due to its seamless transaction process. You can use Skrill, Astro Pay, and Trustly, which typically confer a fast withdrawal time to add the minimum $10 deposit required for every new player. The casino has a great game catalog and works amazingly on every mobile device.
Read ReviewPlatinum Reels Casino Rankings Across Our Categories
| Category | Trending |
|---|---|
| €5 No Deposit | Top 20 |
| No Deposit Bonuses | Top 20 |
| 100 Free Spins | Top 20 |
| 50 Free Spins | Top 20 |
| 200% Deposit Bonus | Top 20 |
| €20 No Deposit | Top 10 |
How We Review Platinum Reels Casino - Our Methodology Explained
At CasinoAlpha, our evaluation process for Platinum Reels Casino is both thorough and transparent ensuring that our readers have access to a reliable and comprehensive review. Through an exhaustive testing and review phase led by our seasoned expert – Platinum Reels Casino is awarded a CasinoAlpha Rating of 6.4 out of 10 . Our process includes a meticulous examination of banking methods for both deposits and withdrawals to verify their efficiency and security. Furthermore, we extensively test a variety of slots and live games to assess the quality and fairness of the gaming experience at Platinum Reels Casino. This review reflects our commitment to providing up-to-date and accurate information ensuring that our evaluations remain relevant and trustworthy for our players.
| Review | Details |
|---|---|
| Reviewer | Adela Mariuta |
| CasinoAlpha Rating | |
| Test Duration | 6 Hours |
| Review Duration | 21 Hours |
| Deposit Methods Checked | Yes |
| Withdrawal Methods Checked | Yes |
| Slots Tested | Yes |
| Live Games Tested | Yes |
| Published Date | Dec 2023 |
| Updated Date | Nov 2024 |
