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Top CategoriesImportant terms about this bonus
- This promotion excludes deposits made via Neteller or Skrill.
- Make a minimum deposit of €20
100% UP TO €500 + 200 FREE SPINS
1st deposit100% Up To €500Deposit spins200 Spins on DepositBonus Verdict
We recommend taking advantage of the Polestar Casino bonus offer. However, it’s important to note that the offer comes with strict conditions. The high wagering requirements and a short 10-day timeframe to meet them make it slightly difficult. This offer may be highly profitable for experienced players, but casual gamblers should carefully consider these conditions.
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Polestar Casino User Reviews and Ratings
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Reviewed on Jul 27, 2024All
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Polestar Casino Review
In our complete evaluation, Polestar Casino meets key standards for legitimacy and player support. It holds respected regulatory licenses, demonstrating adherence to fair gaming policies. Its withdrawal limits, payment options, and processing times compare well industry-wide. While always advising readers conduct personal due diligence, our tests indicate Polestar Casino constitutes a reasonable option for real money play overall.
 Legit & Fairness 6.2/10 |
 User Reviews10.0/10 |
 Payment Methods 8.0/10 |
 Customer Support8.4/10 |
 Product Rating 9.6/10 |
 Reputation 6.6/10 |
Polestar Casino Overview
| Min deposit | $/€10 |
| Max cashout | $/€7000 |
| Payout time | 3 days |
| Game types | Roulette, Baccarat + 16 more |
| Slot games | 5796 |
| Live games | 435 |
| Vip program | Cashback, Exclusive bonuses + 5 more |
| Website Language | English |
| Customer Support Language | English , German + 10 more |
Payment methods
Our Expert's Opinion: Is Polestar Casino the Right Choice for You?
Mihnea's Verdict
Is Polestar Casino Safe? Analysing Fairness and Security
Casino T&C Restrictive Terms |
Bonuses T&C Reasonable Terms |
Responsible Gaming 7 Options |
Polestar Casino was launched in 2022 and ensures player security and safety by incorporating industry-standard protection measures. It operates under a Curacao license, which proves it functions under law and industry standards.
- Polestar Casino Safety Features:
SSL Encryption: Polestar Casino employs SSL encryption to secure and protect player data and transactions.
Firewall Protection: The casino website has robust firewall protections to defend players against unauthorized external access and data breaches.
Overall Security Verdict: Polestar Casino provides secure, reliable, and trustworthy safety features, which make it a safe online gambling casino.
- Fairness of Games
| Aspect | Details | Verdict |
|---|---|---|
| RNG Certification | Certified for RNG by independent testing agencies, Polestar Casino guarantees random and fair game outcomes. | Fair and Random |
| Game Audits | Independent third-party firms regularly audit Polestar Casino games to ensure transparency and player fairness. | Transparent |
- Responsible Gambling
Polestar Casino promotes responsible gambling, offering a range of 7 tools and resources for player safety.
Tools Available:
- Take a break: Temporarily suspend your account to control your gambling habits
- Minor-restrictive tools: Features and measures are in place to prevent underage access to Polestar Casino.
- Trained customer support: Casino agents can assist with responsible gambling issues via the 24/7 live chat.
- Self-Exclusion: Exclude yourself from gaming at Polestar Casino for set periods or forever.
Support Resources:
- Links to Support Organizations: Polestar Casino provides links to organizations that aid problem gamblers, like GambleAware.
- Helpline: 24/7 support for problem gambling is available via the casino’s live chat.
Responsible Gambling Verdict: Polestar Casino prioritizes responsible gambling by offering multiple tools and access to support resources, fostering a safer gambling environment for players.
Your Guide to Polestar Casino Payments - Deposits & Withdrawals
| Min deposit | $/€10 |
| Min. Withdrawal | $/€10 |
| Max cashout | $/€7000 |
| Payout time | 3 days |
| Currencies | EUR, USD + 9 more |
Deposit Process Verdict
- Ease of use: Polestar Casino’s deposit process is straightforward, allowing you to fund your account quickly.
- Limits: The Polestar Casino minimum deposit is standard and starts at $/€10, making it accessible to a wide range of players.
- Deposit methods: You can make deposits at Polestar Casino using credit and debit cards like Visa and Mastercard, e-wallets such as Skrill and Neteller, Bank Transfers, prepaid vouchers like Paysafecard, and several cryptocurrencies.
- Fees: All Polestar Casino deposit methods are fee-free.
- Deposit process: The Polestar Casino deposit process allows instant transactions and processing, ensuring funds are available instantly in your account.
Withdrawal Process Verdict
- Limits: Minimum withdrawal is standard and starts at $/€10, with a maximum cash-out limit of $/€7,000 per transaction, which is limiting for high-rollers.
- Withdrawal methods: You can withdraw using the same payment methods as for withdrawals, except for Paysafecard, which is a deposit-only method.
- Fees: Polestar Casino does not charge any fees for withdrawals.
- Payout times: Polestar processes payouts in 3 days, which is longer than the average for similar casinos.
- Withdrawal process: The withdrawal process is straightforward and efficient, but it takes a long time to complete, which can halt your gameplay.
Customer Support at Polestar Casino - How to Get Help When You Need It
Live Chat Yes |
Live Chat 24/7 Yes |
Response Time Fast (1-5 min) |
Helpful Chat Not helpful |
FAQ Incomplete |
Email support@polestarcasino.com |
Polestar Casino provides a standard set of customer support channels, aiming to ensure a smooth support experience. The casino team is accessible through live chat and email support, and an FAQ section is available for independent problem-solving.
- Response time & quality: The response time of live chat is fast, and the wait time takes 1-5 minutes. Responses via email take longer, up to 24 hours of wait time and more for more complex issues.
- Availability: Polestar Casino’s support is accessible 24/7, which makes it reliable and convenient.
- Live Chat interaction: The live chat agents are friendly and polite, offering quick assistance. However, the answers provided are unhelpful most of the time.
- Email interaction: Email support is available for more complex inquiries, with responses usually taking up to 24 hours.
- Overall verdict: Polestar Casino’s customer support is responsive and available 24/7, ensuring quick and efficient access to help. Live chat responses are fast, while email support takes longer. However, even though fast, responses lack quality and helpfulness.
What we recommend Polestar Casino to improve
While Polestar Casino’s customer support is fast, there is room for improvement regarding the quality of live chat response. Providing extra training for customer support agents will enhance the quality of support and responses. Additionally, adding a phone number for on-the-phone support will make support more accessible and efficient.
Polestar Casino Products: Slots, Table Games, and Live Casino
Game Providers 123 |
Slot games 5796 |
Live games 435 |
Usability Responsive |
Apps No Apps |
Game types
Game providers
- Slots:
Polestar Casino offers an extensive slot library of over 5,700 titles, making it a diverse casino suitable for slot enthusiasts. Best Polestar Casino slots include titles by popular providers like NetEnt, Play’n GO, and Microgaming, offering a variety of themes. Minimum bets are as low as $/€0.10, and maximum bets reach up to $/€100, catering to both casual players and high rollers.
- Live Dealer games:
Polestar Casino’s live games selection includes over 390 titles, featuring popular games like live blackjack, roulette, and baccarat from providers like Evolution Gaming and Pragmatic Play.
- Casino Sign-Up Process & Usability:
The Polestar Casino login and registration process is intuitive. It requires standard personal information and allows you to get started quickly. The website is user-friendly, with a clean layout that makes navigation easy. However, KYC verification takes up to 3 days, which is longer than most casinos.
- Desktop performance:
The Polestar Casino desktop performance is slow, with occasional lags. The casino’s dedicated desktop app makes navigation easier and smoother.
- Mobile performance:
While Polestar Casino lacks a dedicated mobile app, it is mobile optimized and can be accessed using a browser like Google Chrome on your smartphone and tablet. The Polestar Casino mobile interface mirrors the desktop version, offering the same slots and live games.
- Polestar Casino app:
Polestar Casino offers a desktop app with a smoother performance than its desktop website. However, the lack of mobile apps disappoints players who prefer a standalone mobile experience.
- VIP programme:
Polestar Casino’s tiered VIP program offers benefits like cashback, exclusive bonuses, and VIP support for loyalty members. You gain loyalty points for playing frequently, which helps you advance in the loyalty program and unlock more perks, including higher payment limits and faster withdrawals.
How Polestar Casino’s Reputation Stands Up: Licensing, Security, and Third-Party Reviews
Licenses Curacao |
Online since 2022 |
Third Party Reviews Poor |
Gambling Products 4 |
Licenses
| Curacao - 8048/JAZ2020-001 |
Gambling Products
Online Casino
Betting
Bingo
Poker
Brick & Mortar
Polestar Casino was launched in 2022 and holds a Curacao license. Even though this license ensures a standard level of security and adherence to law and industry standards, it is less trusted by players than a license like MGA or UKGC.
- User reviews: Players rate Polestar Casino positively, mentioning a vast game library and varied and reliable payout options. However, players mention unhelpful customer support and lack of mobile apps as downsides, diminishing their gambling experience.
- Industry recognition: Polestar Casino does not hold any significant awards or recognition in the industry.
- Alpha’s Verdict: CasinoAlpha rates Polestar Casino 8.1/10, noting its variety of games, payment methods, and security measures. However, we recommend the casino improve the quality of its customer support and develop mobile apps to make the casino more accessible.
Polestar Casino Verdict - Pros, Cons, and What It Offers
- Pros: Polestar Casino has an extensive selection of over 5,700 slot games and live casino games with titles from 117 providers. It has a user-friendly interface and a varied and accessible payment system, making it accessible for beginners and experienced players. The platform also offers a rewarding VIP program, which adds value for high rollers.
- Cons: Polestar Casino’s slow performance and low quality of customer support responses halt the online gaming experience. Additionally, the absence of dedicated mobile apps is a downside for mobile-focused players. It also has a low maximum cash out of $/€7,000, which is limiting for high-stakes players.
Polestar Casino vs Competitors: How It Compares to Other Top Casinos
| Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
|---|---|---|---|---|---|---|---|
| 5796 | 435 | 2022 | $/€10 | $/€7000 | 3 days | 24/7 |
 | 11000 | 953 | 2023 | $/€10 | $/€12000 | 2-3 days | 24/7 |
 | 7500 | 900 | 2021 | $/€20 | $/€15000 | +3 days | 24/7 |
 | 2885 | 229 | 2022 | $/€10 | $/€7000 | 2 days | 24/7 |
 | 2368 | 173 | 2020 | $/€10 | $/€7000 | 2 days | 24/7 |
 | 746 | 0 | 2012 | $/€10 | $/€10000 | +3 days | 24/7 |
Explore Polestar Casino’s Sister Sites - Find Casinos With Similar Experience
Polestar Casino Top 3 Alternatives
LuckyElf Casino
Pros
- Diversity of slots with 8,100+ titles
- 15+ payment options
- Payouts in only 1 day
- Features a VIP program
Cons
- Licensed by Curacao only
Verdict
LuckyElf Casino has a quick payout processing time of just one day, allowing players to get their winnings very fast. The casino works with over 90 game providers, including well-known companies such as Endorphina, Betsoft, and NetEnt. LuckyElf Casino offers a wide range of payment alternatives, from traditional methods like Pay by Phone and Skrill to new cryptocurrency options like Dogecoin and Bitcoin Cash.
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Megapari Casino
Pros
- More than 20000 slots
- Over 100 providers
- Lowest minimum deposit limit of €1
Cons
- Slow KYC of over 3 days
- No VIP program
Verdict
Our team ranks Megapari Casino offers players the opportunity to start their gaming journey with the lowest possible deposit limit. With just a €1 payment, players can access a wide range of thrilling games and features, making it an ideal choice for those looking to stretch their gaming budget. Despite the low deposit requirement, Megapari Casino ensures a high-quality gaming experience, providing ample entertainment for players of all levels.
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Lucky Nugget Casino
Pros
- Optimized for Android and iOS devices.
- Low minimum deposit of €1.
- 128-bit SSL encryption.
Cons
- Only Microgaming games.
- Minimum amount to withdraw is $50/€.
- Customer support response times can be slow.
Verdict
Lucky Nugget Casino has great longevity in the gaming industry, having been active since 1998. Lucky Nugget offers excellent games powered by Microgaming software and compatible with iOS, Android, and Windows platforms. Although the games are limited, they have a valid license, which gives them the authority to offer online gambling. They have also adopted the principles of fairness and unpredictability, thanks to the Random Number Generator (RNG).
Read ReviewPolestar Casino Rankings Across Our Categories
| Category | Trending |
|---|---|
| Rabidi NV Casinos | Top 10 |
How We Review Polestar Casino - Our Methodology Explained
We uphold a meticulous and transparent evaluation process for Polestar Casino, ensuring our readers receive a thorough and dependable review. Guided by our seasoned reviewer, Polestar Casino undergoes rigorous testing phases, followed by dedicated review sessions aimed at crafting a comprehensive assessment, resulting in an exhaustive CasinoAlpha Rating of 8.1 out of 10. Our methodology includes a detailed scrutiny of deposit and withdrawal methods to ensure efficiency and security. Moreover, we rigorously evaluate a diverse range of slots and live games to gauge the quality and fairness of the gaming experience at Polestar Casino. This review underscores our commitment to furnishing current and precise information, thereby maintaining the relevance and trustworthiness of our evaluations for our players.
| Review | Details |
|---|---|
| Reviewer | Mihnea Mosneagu |
| CasinoAlpha Rating | |
| Test Duration | 17 Hours |
| Review Duration | 40 Hours |
| Deposit Methods Checked | Yes |
| Withdrawal Methods Checked | Yes |
| Slots Tested | Yes |
| Live Games Tested | Yes |
| Published Date | Jul 2024 |
| Updated Date | Nov 2024 |
