Important Bonus Terms
- Bonus can be claimed by using the code EXO125
- Free spins can only be used for the Cash Bandits 3 slot
In our detailed analysis PrimaPlay Casino showcases both strengths and weaknesses. The game selection is diverse, encompassing various genres, but the overall quality and innovation could be more pronounced. While the casino maintains a standard level of security features, our investigation revealed some areas where improvement is needed to ensure optimal player protection. While the live chat customer service is competent the consistency of their responsiveness leaves room for improvement. Overall, PrimaPlay Casino, owned by iNetBet Group, provides a middling experience, suitable for casual players who value variety but may not meet the expectations of more discerning players.
Legit & Fairness 7.6/10 |
Payment Methods 7.0/10 |
Customer Support 7.0/10 |
Product Rating 4.4/10 |
Reputation 7.2/10 |
Min deposit | $/€20 |
Max cashout | $/€10000 |
Payout time | +3 days |
Game types | Video Poker, Table games + 9 more |
Slot games | 284 |
Live games | 0 |
Vip program | Cashback, Exclusive bonuses + 2 more |
Website Language | English |
Customer Support Language | English |
Casino T&C Restrictive Terms |
Bonuses T&C Restrictive Terms |
Responsible Gaming 5 Options |
Following our examination of the PrimaPlay Casino terms and conditions, we found out that they offer overall reasonable terms that can be improved in some areas. The wagering and maximum bet limit fail to meet our standards and may be considered overly restrictive. However, we appreciate the maximum cashout limit of $/€10000, for providing great value, especially for high rollers. We found the casino terms to be written in a simple to understand language, but there is certain information that can be hard to find, such as how they solve player disputes.
Min deposit | $/€20 |
Min. Withdrawal | $/€100 |
Max cashout | $/€10000 |
Payout time | +3 days |
Currencies | USD |
When gambling real money online, payment processing matters greatly in the experience. PrimaPlay Casino shows its player priority through flexible banking support and reasonable limits. Their minimum deposit starts at just $/€20 and the maximum withdrawal amount is set at $/€10000 across the majority of methods, making the casino accessible for all types of players. Payout times are swift as well, processed in +3 days.
Live Chat No |
Live Chat 24/7 No |
Response Time Failed to respond |
Helpful Chat Misleading |
FAQ Incomplete |
Email support@primaplay.eu |
PrimaPlay Casino offers all the important customer support options, a live chat and email address. but it lacks the around the clock availability, which we don’t appreciate. Testing the live chat has been an overall good experience as the agents were capable to provide for us useful information, which made the waiting time of 10 minutes in queue feel like it was worth it.
Licenses Curacao |
Online since 2018 |
Third Party Reviews Absent |
Gambling Products 2 |
Curacao - 365/JAZ |
Online Casino
Betting
Bingo
Poker
Brick & Mortar
Operating since 2018, PrimaPlay Casino holds valid gaming licenses. The reputable regulatory bodies conduct frequent audits that verify PrimaPlay Casino’s integrity and safety practices for real money players. Additionally, this online casino brand averages a rating of 6.6 out of 10 based on CasinoAlpha team’s testing procedure.
PrimaPlay Casino is a great choice for a safe and secure gambling experience. The platform has a game library that’s on the smaller side, with 284 slots and 0 live games but the titles are varied and powered by top providers. The payment section also provides over 5 options and accessible minimum deposits of $/€20 and withdrawals of $/€100 with a maximum cashout limit of $/€10000.
However, we don’t appreciate the fact that the cashout is completed in +3 days, which we consider to be too slow.
PrimaPlay Casino checks most of our boxes by offering top payment and customer support services. We also enjoyed testing its games library, but the amount of payment options available is higher than average, which we rarely find.
Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
---|---|---|---|---|---|---|---|
284 | 0 | 2018 | $/€20 | $/€10000 | +3 days | No | |
280 | 0 | 2017 | $/€5 | $/€30000 | 2 days | 24/7 | |
3345 | 50 | 2023 | $/€20 | $/€40000 | 3 days | 24/7 | |
1372 | 71 | 2020 | $/€10 | $/€10000 | +3 days | 24/7 | |
14000 | 180 | 2024 | $/€20 | $/€30000 | 1 day | 24/7 | |
4800 | 665 | 2017 | $/€20 | $/€6000 | 2 days | Not 24/7 |
Should you be the type of player who finds Crypto payments more comfortable for your needs, Island Reels Casino includes crypto as a main deposit and withdrawal option, being one of the best casinos for crypto payments. Keep in mind, though, that Bitcoin is the only method available as of yet, but this is still a viable option. Our team also deems the website as a fast withdrawal casino, with a payout time that does not exceed 2 days.
Read ReviewMoonwin is a casino with a huge collection of slots, 9125 slot games to be exact, which is an extremely large number from which you can select your favorite titles. In terms of payment methods, you will find some of the most popular and reliable ones such as Visa, Mastercard, Paysafecard or Bicoin. However, the minimum deposit is slightly above market standards, being $20.
Kosmonaut Casino was launched in 2020 and has proven to be safe and reliable since then, building a name for itself in the industry. The minimum deposit is $20, which is over the standard limit. Also, the casino has 54 game providers, including Betsoft, Plat'N Go, Evolution Gaming, Playson, and Pragmatic Play.
Read ReviewCategory | Trending |
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At CasinoAlpha, our approach to reviewing PrimaPlay Casino combines depth with transparency. Through an exhaustive testing and review phase led by our seasoned expert – PrimaPlay Casino is awarded a CasinoAlpha Rating of 6.6 out of 10 . Our process includes a meticulous examination of payment methods to verify their efficiency and security. Furthermore, we extensively test a variety of slots and live games to assess the quality and fairness of the gaming experience at PrimaPlay Casino. ensuring that our evaluations retain their relevance and trustworthiness for our players.
Review | Details |
---|---|
Reviewer | Anca Iamandi |
CasinoAlpha Rating | |
Test Duration | 4 Hours |
Review Duration | 16 Hours |
Deposit Methods Checked | Yes |
Withdrawal Methods Checked | Yes |
Slots Tested | Yes |
Live Games Tested | Yes |
Published Date | Jul 2024 |
Updated Date | Aug 2024 |