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Sloto Stars Casino User Reviews and Ratings

1.0
(1 Reviews)
5 Stars
0 Reviews
4 Stars
0 Reviews
3 Stars
0 Reviews
2 Stars
0 Reviews
1 Stars
1 Reviews
Verified Reviews1 Verified Reviews

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ArvinAL flag
Reviewed on Apr 06, 2024

logs me out mid game and it won’t allow me to log back in

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0

Sloto Stars Casino Review

Our comprehensive review of Sloto Stars Casino reveals a diverse array of features. The game selection is diverse, encompassing various genres, but the overall quality and innovation could be more pronounced. While the casino maintains a standard level of security features, our investigation revealed some areas where improvement is needed to ensure optimal player protection. The help offered by the live chat customer support is satisfactory but a more consistent rapidity in replies is desirable. Overall, Sloto Stars Casino, owned by Digital Way International, provides a middling experience, suitable for all players who value variety but may not meet the expectations of more discerning players.

6.0/10Alpha RatingFair

Sloto Stars Casino Overview

Min deposit$/€25
Max cashout$/€20000
Payout time1-2 days
Game typesRoulette, Baccarat, Slots+ 9 more
Slot games320
Live games11
Vip programCashback, Exclusive bonuses, Birthday bonuses+ 4 more
Languages websiteEnglish
Payment methodsVisa, MasterCard, Wire Transfer+ 1 more
Sloto Stars Casino User Experience Snapshots

Is Sloto Stars Casino Safe? Analysing Fairness and Security

7.4/10Legit & Fairness
  • Sloto Stars Casino legitimacy: Sloto Stars Casino operates under a license issued by the government of Curaçao, established in 2021. This licensing indicates a level of oversight and adherence to industry standards. However, the specific licensing details are not prominently displayed on their official website, which is a point to consider for transparency.
  • Casino Payout: Payouts at Sloto Stars Casino are usually carried out in 1 or 2 days, depending on the payment you choose. This is a rather fast payout compared to other casinos in the industry.
  • Safety at Sloto Stars Casino: Sloto Stars Casino secures user data with SSL encryption. This keeps financial and personal information secure when making transactions. Additionally, the casino has a comprehensive privacy policy stating they do not sell or share personal information with third parties. These measures indicate a commitment to user safety.
  • Security and Responsible Tools: Sloto Stars Casino has been reviewed as a safe and legit gambling website. The casino also offers several responsible gaming tools. These tools consist of deposit limits, self-assessment tests, and self-exclusion options. They also offer help for players who are likely to have gambling issues, such as links to support organizations like Gamblers Anonymous.

Pros & Cons of Legitimacy and Fairness

Pros Cons
Offers fast payouts Lack of visible licensing details on the official website, which may raise transparency concerns.
Absence of readily available information on payout percentages or RTP rates, making it difficult to assess game fairness.

Your Guide to Sloto Stars Casino Payments - Deposits & Withdrawals

7.4/10Payment Methods

Currencies

USD
USD
BTC
BTC
LTC
LTC
BCH
BCH
ETH
ETH
PaymentMin depositMax withdrawal
Visa$25N/A
MasterCard$25N/A
Wire Transfer$25N/A
MoneyCard$25N/A

Sloto Stars Casino promises a secure and fast banking experience. We’ve reviewed its deposit and withdrawal processes to test whether they meet industry standards. Our casino reviewers checked the payment methods, payout speed, and possible fees.

  • Deposit process: The deposit feature at Sloto Stars Casino is simple and convenient since it supports a wide variety of payment methods. Individuals can pay via Visa, Mastercard, American Express, Bitcoin, Litecoin, Ethereum, Tether, USD Coin, Bitcoin Cash, and MoneyCard. The credit card and debit card methods are both insured through Visa’s and Mastercard’s secure code system, which guarantees a secure gaming experience.
  • Withdrawal process: While the deposit system is flexible, the withdrawal options are not as much. Winnings can be withdrawn through Wire Transfer, Bitcoin, MoneyCard, or Check. We reviewed and tried all of these options, and while crypto withdrawals are faster, banking options are slower.
  • Payout Times: Wire transfers take five business days, which is standard in the industry but can be improved. Bitcoin withdrawals are completed in 24-48 business hours, while MoneyCard transactions are faster at 4-8 hours. Check withdrawals take the longest at 48-72 business hours.
  • Limits: Sloto Stars Casino does not publish specific deposit and withdrawal limits on its site. A well-defined limit policy would enhance trust and player experience.
  • Fees: The casino is not very clear on withdrawal charges. However, you shoul remember that banks and payment processors may charge processing fees, especially on wire transfers and checks. Crypto withdrawals tend to have lower fees, so they are a favorite for fast cash-outs.

Pros & Cons of Deposits & Withdrawals

Pros Cons
Supports both traditional and cryptocurrency payments Limited withdrawal options compared to deposit methods
Fast crypto withdrawals (24-48 hours for Bitcoin) No clear information on withdrawal limits

Customer Support at Sloto Stars Casino - How to Get Help When You Need It

7.4/10Customer Support

Language Options

Languages website

English
English

Support languages

English
English

Sloto Stars Casino players need to be helped when issues arise, so we decided to investigate their customer service channels.

Support Features Our Editor’s Verdict
Live Chat Interaction We tested the live chat feature, and the response time was excellent. The response time was between 1-5 minutes on average, and the agents were friendly and professional. They provided accurate information to all our queries, and it was a seamless experience overall.
Email Interaction If you prefer to get in touch via email, then contact Sloto Stars at support@slotostars.com. We also experienced their email support staff as professional and efficient, though response times can be patchy. Email support is only really suitable for non-urgent problems, but if you prefer a quicker fix, then use the live help.
FAQ’s in-depth The FAQ section on the Sloto Stars website is somewhat limited.

Editor’s Final Verdict for Support

In general, Sloto Stars Casino’s support system is effective and convenient. Live chat is responsive and helpful, and email support offers an alternative route for less urgent questions. The FAQ section can be more elaborate for quicker self-service, though.

Sloto Stars Casino Products: Slots, Table Games, and Live Casino

6.0/10Product Rating

Game types

Roulette
Roulette
Baccarat
Baccarat
Slots
Slots
Table games
Table games
Video Poker
Video Poker
Jackpots
Jackpots
Keno
Keno
Blackjack
Blackjack
Poker
Poker
Classic Slots
Classic Slots
Live casino
Live casino
Wheel of Fortune
Wheel of Fortune

Game providers

Slots

  • Variety of slots: Sloto Stars Casino offers a very limited selection of slots of over 300 titles. They offer classic slots, video slots, and progressive jackpots. While the number of games at this casino may not be its standout feature, we did appreciate the variety in game types and providers.
  • Min & Max bet: Betting limits vary across different slot games. For example, the slot Panda Magic offers a minimum bet of $0.25 and a maximum bet of $5 per spin. Cash Bandits 3 allows bets ranging from $0.30 to $6 per spin.
  • Slot Providers: The slots are developed by 2 software providers only, so there is not much diversity when it comes to this section. The slot providers available are Visionary iGaming and Real Time Gaming (RTG).
  • RTP: Return-to-Player (RTP) percentages vary among slot games. For instance, Panda Magic has an RTP of 96.5%, while Cash Bandits 3 offers an RTP of 97.2%. These percentages indicate the average return players can expect over time. Players may refer to individual game paytables for RTP information or contact customer support for more details.
  • Best Sloto Stars Casino slots: Some of the top slots at Sloto Stars Casino include “Cash Chaser, Charms of the Forest, and Aztec Millions. They are renowned for their thrilling gameplay and ability to provide big payouts.

Sloto Stars Casino has a poor portfolio of slots, yet they do offer varying themes and betting options.

Live Dealer Games

  • Variety of Live Dealer Games: There are only 11 live games available on the website. They include options like Blackjack, Baccarat, or Roulette, but they are not available in a live dealer format.
  • Live dealer providers: Sloto Stars Casino partners with Visionary iGaming to offer live dealer games. They only offer live games from this specific provider, which can be very limiting for most players.
  • Dealer Professionalism: While the dealers are professional, the limited selection of games may not satisfy players who need a broad range of games to select from. The dealers themselves have a decent level of professionalism, but overall the experience can be quite restrictive due to the lack of a wide variety of games to play.

Even though Sloto Stars Casino offers live dealer games with decent streaming and expert dealers, the variety might not entirely cater to players with extensive variations of live gaming experience.

Usability

  • Site Navigation: The website has an outdated layout and it is difficult to find or filter any games. The design could use some improvements, particularly in terms of color brightness, but the pages load quickly, and we didn’t experience any significant issues or bugs.
  • Mobile Compatibility: Sloto Stars Casino is mobile-friendly, with an instant-play website that is just as appropriate for desktop or mobile use. There is a download link for an app, but this is not recommended due to compatibility issues.
  • Sloto Stars Casino App: While there is an iOS and an Android app available and functional, it may not work as smoothly as expected on mobile devices. Many users report occasional compatibility issues
  • Loading Speed: The website is generally responsive with minimal loading delays. However, this is subject to the internet speed and device used by the player.
  • Sign up process: It is simple to create an account at Sloto Stars Casino. Players need to provide their full name, address, date of birth, gender, and email address. They also need to complete a legal authorization form that verifies their acceptance of the terms and conditions.

Sloto Stars Casino does have a mobile-friendly instant-play website, but its outdated layout and difficulty in navigating or filtering games can make the overall experience not so pleasant. While the iOS and Android apps are available for download, they are not recommended as they crash and load very slow.

VIP Programme

  • VIP Levels and Benefits: Sloto Stars Casino also has a VIP program named The All-Stars Club. Members are able to progress through levels such as Little Star, Rising Star, Shooting Star, and Super Star by accumulating comp stars. Each level providing benefits such as cashback rewards, higher betting limits, and personalized account management.
  • Exclusive Rewards: Each level provides access to various benefits, including personal account managers and exclusive rewards.
  • Customer Support for VIPs: VIP members are given dedicated customer support to offer instant help and customized services according to their demands.

Sloto Stars Casino’s VIP program offers valuable benefits and personalized services, rewarding loyal players with exclusive perks and dedicated support.

How Sloto Stars Casino’s Reputation Stands Up: Licensing, Security, and Third-Party Reviews

6.0/10Reputation

Licenses

CuracaoCuracao - 365/JAZ

Gambling Products

Online Casino

Online Casino

Betting

Betting

Bingo

Bingo

Poker

Poker

Brick & Mortar

Brick & Mortar

Sloto Stars Casino has a mixed reputation, with both positive and negative aspects affecting its standing among players.

Section Verdict
Licensing and Regulation Sloto Stars Casino is operating under a Curacao license. Specific details regarding Sloto Stars Casino’s licensing and regulatory oversight are not readily available on their official website, which can be a big drawback on its reputation.
Security Measures While the casino emphasizes player privacy and data security, certain information about the encryption technologies or security practices that it used (SSL encryption) is not detailed. Such a limitation renders it challenging to assess the security infrastructure’s strength.
Fairness of Games Sloto Stars Casino claims that the games are certified and tested for fairness. No details about any such certifications or audits by any credible third-party agencies like eCOGRA are provided.
Player Feedback Most players gave positive feedback on the customer support and the help they were provided with, but also the fact that Sloto Star Casino accepts both fiat and crypto payment options. Other players have reported issues such as frequent disconnections and concerns about server reliability.
Conclusion on Reputation Sloto Stars Casino offers a fair gambling experience overall. But, the lack of open licensing information, ambiguous security procedures, absence of widely known game fairness certificates, and contradictory player feedback signal aspects where the casino can make efforts to improve its reputation and trust.

Sloto Stars Casino Top 3 Alternatives

JoyCasino

JoyCasino

Pros

  • €5 minimum deposit
  • 30+ game providers
  • 6300 slots

Cons

  • No casino apps
  • Too few responsible gaming tools

Verdict

JoyCasino has a diverse selection of high-quality games, user-friendly interface, and generous bonuses. JoyCasino has a commitment to security, fair play, and responsive customer support. Whether you're a casual or a seasoned player, JoyCasino's €5 minimum deposit option ensures that everyone can enjoy safe gaming without breaking the bank.

Read Review
Wild.io Casino

Wild.io Casino

Pros

  • 3800 slots
  • Over 300 live casino games
  • VIP program and rewards

Cons

  • 3-day payout time
  • Unreliable customer support

Verdict

Wild.io Casino stands out as a notable casino for Bitcoin users, offering easy transactions and unmatched convenience. With a minimum deposit of just €0.0001 and a maximum cashout of €10, it's accessible to all. The interface is simple to use and ensures fast, secure transactions, giving players peace of mind. Plus, dedicated support for Bitcoin-related questions makes it easy for everyone to enjoy a unique Bitcoin gaming experience at Wild.io Casino.

Read Review
Vegas2Web

Vegas2Web

Pros

  • Accepts Bitcoin and Litecoin
  • High withdrawal limit
  • Includes e-wallets and credit cards

Cons

  • €35 minimum deposit
  • Low number of games

Verdict

For Vegas2Web, the overall casino experience was rated rather poor by our team, mainly due to the lack of games the casino offers. For a new casino on the market, 370 games is quite low, especially seeing how the casino has only 3 providers. Luckily, transactions are made easier here, with plenty of crypto options available, as well as traditional cards like Visa and Mastercard. Just keep an eye on the minimum deposit required, which is a standard €35 for all options.

Sloto Stars Casino Verdict - Pros, Cons, and What It Offers

While Sloto Stars Casino has its strengths, our team of experts have noted significant drawbacks.

Pros:

  • Great customer support services.
  • Offers both fiat and crypto banking options

Cons:

  • Very small selection of games
  • Lack of transparent licensing information
  • Unspecified security measures
  • Mixed player reviews, including reports of connectivity issues

Sloto Stars Casino vs Competitors: How It Compares to Other Top Casinos

CasinoSlot GamesLive GamesOnline SinceMin. DepositMax. CashoutPayout TimeLive Chat (24/7)
Sloto Stars Casino320112021$/€25$/€200001-2 days24/7
SlotSite.com Casino2500912019$/€10$/€6000+3 days24/7
Zinkra Casino52002272021$/€10$/€200002 days24/7
Casino-X63008072012$/€5$/€1000001-2 days24/7
CryptoLeo Casino28833802022$/€10$/€171421 day24/7
Megaslot Casino82006872020$/€20$/€150002-3 days24/7

How We Review Sloto Stars Casino - Our Methodology Explained

At CasinoAlpha, we take pride in our comprehensive and transparent review methodology for Sloto Stars Casino. Sloto Stars Casino is subjected to an intensive testing and review process leading to a precise CasinoAlpha Rating of 6 out of 10 . Our process includes a meticulous examination of banking methods for both deposits and withdrawals to verify their efficiency and security. Furthermore, we extensively test a variety of slots and live games to assess the quality and fairness of the gaming experience at Sloto Stars Casino. This review reflects our commitment to providing up-to-date and accurate information ensuring that our evaluations remain relevant and trustworthy for our players.

ReviewDetails
Reviewer
CasinoAlpha Rating
Test Duration
Review Duration
Deposit Methods Checked
Withdrawal Methods Checked
Slots Tested
Live Games Tested
Published Date
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Sloto Stars Casino Rankings Across Our Categories

Authors
Mihnea Mosneagu
AuthorMihnea MosneaguAuthor & Editor at Casino alpha

Mihnea’s communication skills make his articles easy to understand by the readers. He is a good analyst and a great strategist, which allows him to extract the most relevant information and then explain it so that everyone will easily understand the complicated terms of the casino world.

Anca Iamandi
ReviewerAnca IamandiSenior Author & Editor at Casino alpha

Anca's analytic skills developed in Generative Linguistics allow her to bring you clear and concise gambling-related content. Her texts will help you understand casinos, bonuses, fees, and rules and forget about all the gambling myths that pull you down. She's a strong advocate of safe gambling.