- Click on the blue button in our box and the link will take you to the offer.
- Make sure you have ticked the first bonus box for “Casino”.
- After depositing at least €20, activate the bonus manually from the Profile section.
- Bonus and free spins must be claimed separately.
- First 20 spins are available right after deposit; the rest are released over the next 9 days.
Winbay Casino User Reviews and Ratings
Rate & Write a Review
Winbay Casino Review
Winbay Casino presents a mixed picture in our thorough evaluation of its offerings. The game selection is diverse, encompassing various genres, though there's room for improvement in quality and innovation. While the casino maintains a standard level of security features, our analysis identified several areas requiring enhancements for maximum player security. While the live chat customer service is competent the consistency of their responsiveness leaves room for improvement. Overall, Winbay Casino, owned by NovaForge Ltd, provides a middling experience, suitable for all players who value variety but may not meet the expectations of more discerning players.

8.6/10 |
5.2/10 |
5.4/10 |
4.8/10 |
9.0/10 |
Winbay Casino Overview
Min deposit | $/€10 |
Max cashout | $/€7000 |
Payout time | 3 days |
Game types | Roulette, Baccarat, Slots+ 16 more |
Slot games | 4080 |
Live games | 342 |
Vip program | Cashback, Exclusive bonuses, Vip support+ 2 more |
Languages website | English , Czech , German + 9 more |
Payment methods | Visa, MasterCard, Neteller+ 19 more |
Is Winbay Casino Safe? Analysing Fairness and Security
Casino T&C Restrictive Terms |
Bonuses T&C Reasonable Terms |
Responsible Gaming 8 Options |
When considering a new online casino such as Winbay, the very first thing you wish to examine is its legitimacy and respect for fair, responsible gaming. A good casino does not just have an established license but also has good security measures in place, follows regulations, and promotes healthy gambling habits. Let’s see how Winbay Casino fares on key trust and fairness factors:
Criteria | Details | Verdict |
---|---|---|
Licensing Information | Winbay Casino operates under a license issued by the Anjouan Gaming. The Anjouan Gaming License is legally valid, but it should be approached with caution. | Good |
Safety | The website uses SSL encryption to protect your personal and financial data. There’s also standard firewall protection in place, and secure login processes to prevent account misuse. | Good |
Regulatory Compliance | Winbay Casino appears to follow regulatory expectations, including KYC procedures and transaction monitoring. They require identity verification before withdrawals and provide transparent bonus terms. | Good |
Fair Gaming Practices | Games are powered by licensed software providers and use tested RNG (Random Number Generator) technology to ensure randomness and fairness of outcomes. There is no third-party audit publicly listed, which is worth noting. | Fair |
Responsible Gambling Measures | The casino offers responsible gaming tools like deposit limits, reality checks, cool-off periods, and permanent self-exclusion. They also link to support organizations like GamCare and Gambling Therapy. | Good |
Winbay Casino does most everything correctly regarding legality and fairness. It is active with an Anjouan Gaming license, maintains safety procedures, and stays in line with regulatory guidelines. Its responsible gaming tools function and are easily accessed, a massive plus. Though the lack of public third-party game audit records diminishes fairness somewhat, overall, Winbay is a strong and safe platform for most types of players.
Your Guide to Winbay Casino Payments - Deposits & Withdrawals
Min deposit 10 $/€ |
Min. Withdrawal 10 $/€ |
Max cashout 7000 $/€ |
Payout time 5 days |
Currencies
Deposit Methods:
This payment variety is a clear advantage for both European and international players. If you want to use old friends such as Visa or Mastercard, the spontaneity and ease of e-wallets such as Skrill or MiFinity, or have faith in local banking methods such as Zimpler, Nordea, or S-Pankki, Winbay lets you be entirely in control of how you get paid. Most particularly for crypto players, having the ability to deposit and withdraw in multiple coins like Bitcoin, Ethereum, Tether, and Litecoin offers convenience and access to faster, often free transactions.
How to Deposit:
- Log in to your Winbay Casino account.
- Go to the “Cashier” or “Deposit” section.
- Select your preferred payment method.
- Enter the amount (minimum €10 or higher depending on the method).
- Follow the on-screen instructions to confirm the transaction.
- Funds will appear in your balance instantly (in most cases).
Withdrawal Methods:
- Bank Cards: Visa, Mastercard- Convenient and widely accepted, particularly if you deposited similarly. Be prepared for up to 5 business days of longer processing times, though and for these methods have a €2000 limit.
- E-wallets: Skrill, Jeton, MiFinity: Ideal for faster withdrawals (typically within 1-2 business days). E-wallets are also ideal if you don’t want your bank account associated with your gambling activity.
- Bank Transfers: Revolut, SEPA, and various regional banks like Nordea and Aktia – The safest bet if you prefer direct-to-bank transfers. They are best for larger amounts, though they do have the longest payout periods (2–5 days).
- Cryptocurrencies: Bitcoin, Ethereum, Litecoin, Tether, Ripple, Dogecoin, USDC, Bitcoin Cash: Most of the withdrawals of crypto happen within 24 hours, and hence they rank among the fastest and most efficient means on Winbay Casino.
How to Withdraw (Step-by-Step):
- Navigate to your account dashboard.
- Click on “Withdraw.”
- Choose your withdrawal method (must match your deposit method in most cases).
- Enter the amount (minimum €10, maximum up to €5,000 per method and €7,000/month overall).
- Complete KYC (if required).
- Confirm the request and wait for processing.
Withdrawal Times:
Minimum Withdrawal: €10 for nearly all methods.
Maximum Withdrawal: €5,000 per transaction, up to €7,000/month overall (as per casino policy).
Fees and Charges:
- Winbay Casino pays no internal fee on deposits and withdrawals. Keep in mind, however:
- Your crypto wallet or bank can deduct network or processing fees.
Customer Support at Winbay Casino - How to Get Help When You Need It
Live Chat Yes |
Live Chat 24/7 Yes |
Response Time Fast (1-5 min) |
Helpful Chat Not helpful |
FAQ Extensive |
Email support@winbay.com |
Language Options
We did our reviewer’s job and put the Winbay Casino customer support to the test. Whether you’re facing a payment issue, need help with a bonus, or have a question about your account, having fast and accessible support options is essential. Here’s how Winbay performs in this area:
Support Channels:
Winbay Casino offers two main methods of support:
- Live Chat: Right on the site, this is the fastest and most accessible method of receiving support.
- Email: You can also reach the Winbay Casino support via email, usually used for more in-depth or account-related questions.
Availability
Both live chat and email support are available 24/7, which is ideal if you’re playing from different time zones or during off-hours.
Response Times:
Winbay Casino live chat response times are incredibly brief on average, 1 to 5 minutes from our tests and user feedback. However, agents reply extremely quickly, although helpfulness can be variable depending on the difficulty of the issue.
Support Quality:
From user feedback, minor issues like forgotten passwords or unclear bonus terms are dealt with efficiently via live chat. However, for more serious issues, e.g., withdrawal issues or account verification, responses may be templated or lacking.
Additional Support Features:
- FAQ Section: The FAQ section is quite comprehensive, covering account creation, deposits, withdrawals, bonus terms, and responsible gambling.
- Language Support: A big plus for international players both the site and support are available in 15+ languages, including: English, German, Spanish, Italian, Czech and more.
How Winbay Casino’s Reputation Stands Up: Licensing, Security, and Third-Party Reviews
Licenses Anjouan Gaming |
Online since 2024 |
Third Party Reviews Poor |
Gambling Products 4 |
Licenses
![]() | Anjouan Gaming - ALSI-152406028-FI2 |
Gambling Products
Online Casino
Betting
Bingo
Poker
Brick & Mortar
Having thoroughly tested and reviewed Winbay Casino, we can say it’s a promising site, but at this point still in its infancy. Launched in 2024 and licensed by Anjouan Gaming, Winbay Casino operates under a minimum regulatory regime that gives a baseline level of regulation. Hence, it may be denied comparable levels of consumer protection that more established operators enjoy. We also found that third-party review coverage remains quite thin, and where it does exist, it proves to be mixed largely due to the platform’s fledgling nature as well as lack of stable customer data. Though it is still in the process of building a solid reputation through third-party observant eyes, our tests exposed stable performance, immediate crypto withdrawals, and fair games from leading providers. Winbay Casino builds on its reputation, but early indications are it’s heading in the right direction particularly for gamblers comfortable with newer nomenclature.
Winbay Casino Top 3 Alternatives

LevelUp Casino
Pros
- Top Software Providers
- Multiple Payment Methods
- Fast Transactions
- Mobile-Friendly
- 24/7 Customer Support
Cons
- Limited Language Support
- No Dedicated Phone Support
- Not All Games Optimized for Mobile
Verdict
LevelUp Casino stands out as a major online casino due to its impressive variety of games and user-friendly interface. With over 4000 titles from top providers like Endorphina, Yggdrasil, Evolution Gaming, and Quickspin, the casino caters to both newcomers and experienced players. The game library includes popular slots, progressive jackpots, table games, and an extensive selection of over 700 live dealer games. LevelUp Casino excels in usability with a sleek, modern design that loads quickly across all platforms, including dedicated mobile apps for Android and iOS. Additionally, the casino supports multiple payment methods, including FIAT and cryptocurrencies, ensuring fast and secure transactions. Customer support is available 24/7 via live chat and email, although it is primarily in English. The casino also emphasizes responsible gambling, offering features like deposit limits and self-exclusion. While the Curacao license is not the highest in the industry, LevelUp Casino's commitment to fair play and secure gaming makes it a top choice for online casino enthusiasts.
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Grand Mondial Casino
Pros
- Accepts cryptocurrency payments
- Standard €10 minimum deposit
- High €16,000 maximum payout
Cons
- No iOS or desktop app
- Time-consuming registration
- No support phone number
Verdict
Our experts have ranked Grand Mondial Casino as an elite casino due to its efficient transaction process. With 12 payment methods available, including various cryptocurrencies, this casino caters to both new players and high rollers. The minimum deposit requirement is a standard €10, making it accessible to those with a modest budget, while the maximum cashout limit of €16,000 appeals to more experienced players. Grand Mondial Casino also stands out for its fast payout times, taking up to two days. Additionally, the casino operates under a license issued by the Kahnawake Gaming Commission, further ensuring its reliability and security.
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JoyCasino
Pros
- €5 minimum deposit
- 30+ game providers
- 6300 slots
Cons
- No casino apps
- Too few responsible gaming tools
Verdict
JoyCasino has a diverse selection of high-quality games, user-friendly interface, and generous bonuses. JoyCasino has a commitment to security, fair play, and responsive customer support. Whether you're a casual or a seasoned player, JoyCasino's €5 minimum deposit option ensures that everyone can enjoy safe gaming without breaking the bank.
Read ReviewWinbay Casino Verdict - Pros, Cons, and What It Offers
After testing and examining Winbay Casino firsthand, we discovered it to be an extremely promising new casino with a lot to offer. With over 4,000 slots, 340+ live games, and assistance from 125 top providers, the game variety is excellent. The casino supports crypto payments, demo mode play, and 15+ languages, all of which help make it accessible and current.
Naturally, it’s early days yet for Winbay. Still, our experience uncovered honest play, safe banking, and good responsible gambling facilities.
Pros
- 4,000+ slot games and 340+ live dealer titles from providers like NetEnt, Evolution, Playtech, and Pragmatic Play.
- Fast crypto withdrawals (under 24h for Bitcoin, Ethereum, Tether, and more) plus traditional methods like Visa, Skrill, MiFinity, and Zimpler.
- Demo mode available for almost all games, including slots and table games play without risking real money.
- Supports 15+ languages (e.g. English, German, Spanish, French, Czech) and offers 24/7 live chat & email support.
Cons
- No publicly listed RNG certifications or fairness audits for games, which limits external transparency.
- Live chat agents respond quickly, but complex issues (like account verification or delayed payouts) may receive scripted or vague replies.
- Slow payout process that takes between 3-5 days.
Winbay Casino vs Competitors: How It Compares to Other Top Casinos
Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
---|---|---|---|---|---|---|---|
![]() | 4080 | 342 | 2024 | $/€10 | $/€7000 | 3 days | 24/7 |
![]() | 8578 | 791 | 2020 | $/€10 | $/€15000 | 2-3 days | 24/7 |
![]() | 225 | 0 | 2012 | $/€30 | $/€10000 | +3 days | No |
![]() | 3627 | 367 | 2022 | $/€20 | $/€20000 | +3 days | 24/7 |
![]() | 4150 | 664 | 2019 | $/€10 | $/€6000 | 2 days | Not 24/7 |
![]() | 10000 | 249 | 2024 | $/€10 | $/€20000 | 2-3 days | 24/7 |
How We Review Winbay Casino - Our Methodology Explained
At CasinoAlpha, we take pride in our comprehensive and transparent review methodology for Winbay Casino. Winbay Casino is subjected to an intensive testing and review process leading to a precise CasinoAlpha Rating of 6.6 out of 10 . Our process includes a meticulous examination of deposits and withdrawal methods to verify their efficiency and security. Furthermore, we extensively test a variety of slots and live games to assess the quality and fairness of the gaming experience at Winbay Casino. This review reflects our commitment to providing up-to-date and accurate information ensuring that our evaluations remain relevant and trustworthy for our players.
Review | Details |
---|---|
Reviewer | Adela Mariuta |
CasinoAlpha Rating | |
Test Duration | 7 Hours |
Review Duration | 39 Hours |
Deposit Methods Checked | Yes |
Withdrawal Methods Checked | Yes |
Slots Tested | Yes |
Live Games Tested | Yes |
Published Date | Mar 2025 |
Updated Date | Apr 2025 |
Winbay Casino Rankings Across Our Categories
Category | Trending |
---|---|
Neteller Casinos | Top 20 |
MiFinity Casinos | Top 20 |
100% Deposit Bonus | Top 20 |
Skrill Casinos | Top 20 |