GenerationVIP User Reviews
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GenerationVIP Review
Legit & Fairness 7.0/10 |
Payment Methods 7.8/10 |
Product Rating 10.0/10 |
Customer Support 8.4/10 |
Reputation 10.0/10 |
GenerationVIP Overview
Min deposit | £10 |
Max cashout | £1000000 |
Payout time | 1-2 days |
Game types | Roulette, Baccarat + 9 more |
Slot Games | 903 |
Live Games | 100 |
Website Language | English |
Customer Support Language | English |
GenerationVIP: Fairness and Trustworthiness
Casino T&C Restrictive Terms |
Bonuses T&C Limited Game Eligibility |
Responsible Gaming 13 Options |
In terms of responsible tools, this trustworthy casino will not let you down. It provides industry-standard tools to keep your gameplay from becoming a problem. Moreover, the tools are compliant with the Gambling Commission, enhancing UK players’ security. The account menu provides you with a useful option to set up deposit limits. You may set up daily, weekly and monthly limits. A budget calendar like this can be handy because it enables you to plan your gameplay. The casino offers autoplay limits as a responsible tool as well. It might prove very useful for budget management. You will find an option to set them up in your games. Another helpful option is the reality check, which enables notifications that inform you about the duration of your sessions at specific intervals. Select the appropriate frequency, and you’ll be good to go. That’s not all. You can review all your past transactions and gameplay from the same account menu. Finally, if a player feels they should take a shorter or a more extended break from gambling, they can simply set this up by contacting Support. To avoid getting in this position, make sure to read through the Responsible Gambling page of this casino. Take a self-assessment test there or ask for specialized help from the relevant organizations.
GenerationVIP: Payment Methods
Min deposit | £10 |
Min. Withdrawal | £10 |
Max cashout | £1000000 |
Payout time | 1-2 days |
Currencies | GBP, EUR + 2 more |
Featuring the most established payment providers, this casino aims to meet its UK players’ expectations. Not all punters will be satisfied, though. A sought-after payment option that is missing here is Boku or Pay by Phone. Still, the wide variety of e-wallets makes it evident why they didn’t include this operator. To deposit, click on the appropriate button, select your preferred method and enter the desired amount. Chances are you have already been through a similar process before. Withdrawals are just as quickly done. You should be aware that the only method to issue a withdrawal request is through the My Account menu: not through e-mail, live chat or other means. As we hinted at previously, UK players have to verify their accounts to make any transactions. However, there is a separate verification process for payment methods. To comply with the UKGC requirements, the casino needs to verify that you are indeed the holder of the debit card or e-wallet you claim to possess. To prove your financial means, provide:
- Copies/scans of the front and back of your debit card;
- A screenshot or other proof that you own the e-wallet;
- A copy of your bank statement.
Your cashouts are routed back to the original deposit method, except for the cases in which the casino offers another option. This may happen if you deposit through Paysafecard or Mastercard. Although the latter doesn’t pose such problems on other casinos, UK players cannot withdraw with this operator here. Suppose your account balance is less than the lower withdrawal limit. In this case, you can withdraw your entire amount by contacting customer support. In some instances, not only Mastercard but also Visa cardholders may face payment problems. Should this happen, your cashouts will be redirected through any other method. You must have used that method for deposits before. If you have not used any, contact Support. You may opt to combine withdrawal requests issued for the same payment method within 24 hours into a single transaction. Thus, you’ll receive all the funds in one go. ‘
GenerationVIP Support
Live Chat Yes |
Live Chat 24/7 No |
Response time Fast (1-5 min) |
Helpful Chat Not helpful |
FAQ Extensive |
Email support@Generationvip.com |
We have verified the support centre of this casino for our GenerationVIP Casino review, and we must confess that it gave us mixed feelings. They have no telephone number. The only contact methods available are live chat or e-mail. The chat feature is open 7 days a week, from 8:00 AM to 00:00 AM. On the platform, it is stated that the support agents are exceptionally trained and customer-oriented. In seeing such a remark, we felt it should be put to the test. So, we’ve tried out the Live Chat feature with various queries to see if the agents are indeed helpful as they are trained.
What Do We Think About GenerationVIP Casino Support?
Our verdict is not stellar. If you have questions of fine detail, you might want to seek help elsewhere, maybe even take the matter into your own hands and research the Terms and Conditions. On the one hand, the agents responded fast, but some of our questions were met with unsatisfying replies. Asking for extra details, we were sent off to the FAQ pages. While one must admire the effort put into creating those helpful pages, it should go without saying that Support must try and provide clear and concise answers, not redirect the player anywhere else.
GenerationVIP’s Reputation
Licenses MGA, UK Gambling Commission |
Online Since 2019 |
Third Party Reviews Absent |
Gambling Products 0 |
Licenses
UK Gambling Commission - 000-039483-R-319409-001 | |
MGA - MGA/CRP/148/2007 |
Gambling Products
Online Casino
Betting
Bingo
Poker
Brick & Mortar
This GenerationVIP Casino review is guided by facts alone, so we had to look up the company that owns this brand and do a background check. We’ve found numerous cues that indicate its legitimacy. The company is licensed by the UKGC since 2014. This warrants the safety of your personal information, funds and transactions, as the Commission is very stringent when it comes to these matters. Moreover, it ensures that you’ll only be going to play fair games. As our research shows, this company hasn’t gotten into legal problems since their licensing, which means they have always kept the highest standards. No leap of faith is needed when registering on GenerationVIP: we can objectively tell that it is worthy of your trust.
GenerationVIP Summary
Pros
- A wide selection of games with 1000+ slots and 100+ live casino titles;
- Option to set autoplay limits;
- Each bet yields you loyalty points that you can convert into bonus funds;
- Many payment methods supported, with 6 e-wallet providers;
- Useful FAQ pages.
Cons
- No Mastercard withdrawals;
- The website is not user-friendly.
Compare GenerationVIP with Other Top UK Casinos
Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
---|---|---|---|---|---|---|---|
903 | 100 | 2019 | £10 | £1000000 | 1-2 days | Not 24/7 | |
3000 | 220 | 2020 | £10 | £7000 | 2 days | 24/7 | |
800 | 0 | 2017 | £10 | £100000 | 2-3 days | 24/7 | |
2565 | 16 | 2014 | £10 | £100000 | 2 days | 24/7 | |
2500 | 100 | 2020 | £10 | £1000000 | +3 days | 24/7 | |
1100 | 90 | 2018 | £10 | £20000 | 2 days | 24/7 |
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Pros
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- Tiered loyalty program
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Cons
- No iOS, Android or Desktop apps
- £2.50 fee on deposits and cashouts
Verdict
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Read ReviewMrQ Casino
Pros
- No withdrawal limits
- More than 500 slots
- Popular methods like PayPal and Paysafecard are available
- Low minimum deposit of £10
Cons
- Only 8 live dealer games
- There are only 4 payment methods available
- No phone support available
Verdict
MrQ Casino is a rather small casino that offers quality over quantity. The casino proves care to the players and efficiency in fast processing time. Not only that, but it is also a low minimum deposit casino with a cashout limit of £1000000. Their bonuses usually don't have wagering and no limits on your winnings.
Read ReviewWild West Wins
Pros
- Loyalty programme for UK players;
- Pay by Phone, and PayPal available;
- Multiple game providers;
Cons
- No dedicated apps available;
- Customer service is accessible only by email;
Verdict
Wild West Wins is especially recommended to low-budget slot players. They have a low minimum deposit of £10 and more than 1400 games available. Each title is carefully chosen and comes from highly popular providers like NetEnd, Red Tiger, Pragmatic Play, Playson and many more. Wild West Wins has accessible promotions and a modern website that can be easily accessed from any device. Note that the payout time is slower than average at 3 days, and the payment options are also limited, so we would like to see an improvement in this aspect.
Read ReviewGenerationVIP’s Rankings Across Our Categories
Category | Trending |
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GenerationVIP Review Methodology
Review | Details |
---|---|
Reviewer | Cosmin Brehoi |
CasinoAlpha Rating | |
Test Duration | 7 Hours |
Review Duration | 9 Hours |
Deposit Methods Checked | Yes |
Withdrawal Methods Checked | Yes |
Slots Tested | Yes |
Live Games Tested | Yes |
Published Date | Sep 2021 |
Updated Date | Sep 2024 |