Pots of Luck Casino User Reviews
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Pots of Luck Casino Review
Legit & Fairness 3.0/10 |
Payment Methods 7.6/10 |
Product Rating 6.6/10 |
Customer Support 10.0/10 |
Reputation 9.4/10 |
Pots of Luck Casino Overview
Min deposit | £10 |
Max cashout | £1000000 |
Payout time | 3 days |
Game types | Roulette, Baccarat + 12 more |
Slot Games | 2300 |
Live Games | 25 |
Website Language | English |
Customer Support Language | English |
Is Pots of Luck Casino Legit? Analyzing Fairness and Trustworthiness
Casino T&C Reasonable Terms |
Bonuses T&C Limited Game Eligibility |
Responsible Gaming 12 Options |
All the important British responsible gaming systems are present on the platform. Read our Pots of Luck Casino review to understand why these are important and how you should utilise them.
- Self-limits and self-assessment: these are key to controlling your gameplay. They include self-imposed limitations on your spending, as well as tests for bad gambling behaviour and breakdowns of your betting and transactions. Increasing deposit limits will go into effect after 24 hours.
- Breaks and self-exclusion: at times, you may require cooling off from gambling or renounce the activity altogether. Breaks can range from 24 hours and up to six weeks. Self-exclusion ranges from six months up to five years.
- Reactivating your account from temporary exclusions will happen 72 hours after your request.
- Links, Advice, and Tools: the website also provides helpful outreach agencies, as well as expert advice. Additionally, its support staff is trained in responsible gambling matters and can offer help when in need.
- You can opt-out of receiving advertisements for Pots of Luck Casino bonuses. In this case, any active or pending Pots of Luck Casino bonus on your account will be void.
How to Manage Payments at Pots of Luck Casino: A Quick Guide
Min deposit | £10 |
Min. Withdrawal | £10 |
Max cashout | £1000000 |
Payout time | 3 days |
Currencies | GBP, EUR |
You will want to know how transactions work for British customers on the platform. Our Pots of Luck Casino review contains all details, from methods to fees and payout times.
The principal aspect you should keep in mind is that your withdrawals will depend on the deposit method:
- The online gambling service operator will try sending your funds via the deposit method, if available.
- If not, the gambling site will request you to provide an available alternative method.
- If all else fails or you withdraw larger sums, the gambling website will send your money via bank transfer.
Although the general minimum transaction amount is £10, any payment or payout under £30 attracts a £1.50 fee.
The biggest outlier for payments is that Boku has both a higher minimum deposit sum of £15 and additional transaction fees. All transactions will attract a 15% tax. You also cannot change between your available deposit methods when your balance is above £5, or you have a pending withdrawal.
In cases when the gambling website deemed you to have used what it outlines to be irregular play techniques in its British terms, it may prevent you from withdrawing funds that are not your deposited balance.
Lastly, you cannot issue any chargebacks for deposited funds, as the platform will charge you in order to recuperate the revenant amounts.
You also cannot withdraw funds while wagering promotional money, as this would forfeit your Pots of Luck Casino bonuses.
Pots of Luck Casino Support: Availability and Contact Methods
Live Chat Yes |
Live Chat 24/7 Yes |
Response time Failed to respond |
Helpful Chat Misleading |
FAQ Extensive |
Email customersupport@thegracemedia.com |
Another key rating area for our Pots of Luck Casino review is the way in which the website deals with customer assistance. And in this case, the platform fares fairly well.
All contact methods, including an email address, a phone line, and the live chat feature, are present, and the customer assistance staff works around the clock.
The one drawback is that these are not casino-sided, being tied to the operator that works with multiple gambling sites. In this sense, the customer support team may not be as knowledgeable regarding platform specificities, including Pots of Luck Casino bonuses.
Additionally, the live chat system was down while we analysed the online casino, but as far as we know, this is not the rule.
Pots of Luck Casino’s Reputation: Licensing, Background, and Third-Party Reviews
Licenses UK Gambling Commission |
Online Since 2016 |
Third Party Reviews Absent |
Gambling Products 0 |
Licenses
UK Gambling Commission - 056784-R-332671-002 |
Gambling Products
Online Casino
Betting
Bingo
Poker
Brick & Mortar
No need to do background checks on the gambling website. We already did that in our Pots of Luck Casino review. This is what we found to be worth mentioning.
The owner of the online casino is Grace Media Limited, a UK online entertainment company based in Manchester. The operator also runs sister gambling sites such as Slotty Slots casino.
It also recently incorporated Nektan, proving its capability of further development and expansion.
Pots of Luck Casino Summary: Pros, Cons, and What to Expect
Pros
- Multiple Pots of Luck Casino bonuses with marginally better wager obligations.
- Several popular British payment options.
- Responsible gambling tools provide a safe gambling environment.
- Games come from some of the best iGaming providers in the UK.
- All three support contact methods are available for British customers.
- Two separate welcome Pots of Luck Casino bonus types are available.
Cons
- The platform is antiquated and has poor performance on desktop and mobile.
- Deposits under £30 come with a £1.5 fee. Boku has a 15% tax for deposits.
- Slots, table games, and the live casino do not have separated tabs.
- The payout processing period is longer than desirable.
- No no deposit Pots of Luck Casino bonuses are available.
Compare Pots of Luck Casino with Other Top UK Casinos
Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
---|---|---|---|---|---|---|---|
2300 | 25 | 2016 | £10 | £1000000 | 3 days | 24/7 | |
1100 | 90 | 2018 | £10 | £20000 | 2 days | 24/7 | |
3000 | 0 | 2014 | £10 | £50000 | 2-3 days | 24/7 | |
370 | 40 | 2000 | £5 | £1000000 | 1 day | No | |
1500 | 100 | 2013 | £10 | £100000 | 2-3 days | Not 24/7 | |
300 | 0 | 2021 | £10 | £1000000 | 2 days | Not 24/7 |
Pots of Luck Casino Sister Sites: Explore More Casinos for a Similar Experience
Pots of Luck Casino Top 3 Alternatives
Ted Bingo
Pros
- £5 low minimum deposit
- Fast payout that takes within a day
- PayPal is available
Cons
- No live games
- Only 4 payment methods
Verdict
Ted Bingo Casino provides top safety features such as the mandatory UKGC license as well as an additional GRA license which proves that this casino is truly safe and its games are random. In the games section, players will find out that Ted Bingo Casino offers over 300 slots powered by NetEnt, IGT and other well-known providers, that offer a great level of diversity as there are all the game types available in this slot section.
The Sun Vegas Casino
Pros
- One-day withdrawals;
- Over 900 slots from well-established providers;
- High-rated iOS app;
- Efficient and quick customer service;
- Support available on all channels;
- British-favourite payment methods, like PayPal and Skrill Moneybookers;
Cons
- Lack of diversity in The Sun Vegas bonuses;
- Terms are out of date;
- No Baccarat for the table section.
Verdict
As a new player, you might want to join a casino with a more modest game selection, which you'll be able to find at The Sun Vegas Casino. Additionally, all of them are available in their respective demo versions, further helping newcomers and rookies. The overall payout time is under a day, which is fairly fast compared to other online casinos. Seeing as how the casino was established in 2019, it knows how to cater to new players especially.
Read ReviewImmortal Wins Casino
Pros
- Minimum deposit of £10 is low
- No cashout limit
- PayPal, Paysafecard and Paybyphone available
Cons
- 10 live dealer games
- Slow 3 days cashout time
Verdict
Immortal Wins is a good option for low-budget punters, and the game selection from top providers makes the casino frequented by seasoned and rookie players alike. The collection is not as high as others, with around 600 slots, but all of them come from highly popular providers among UK players, including Pragmatic Play, Microgaming, NetEnt, Hacksaw and more. Even though the payment options are limited, our tests have determined that transactions are fast and reliable.
Read ReviewPots of Luck Casino’s Rankings Across Our Categories
Category | Trending |
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Pots of Luck Casino Review Methodology
Review | Details |
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Reviewer | Elena Buzincu |
CasinoAlpha Rating | |
Test Duration | 9 Hours |
Review Duration | 10 Hours |
Deposit Methods Checked | Yes |
Withdrawal Methods Checked | Yes |
Slots Tested | Yes |
Live Games Tested | Yes |
Published Date | Sep 2021 |
Updated Date | Oct 2024 |