Pots of Luck Casino User Reviews

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Pots of Luck Casino Review

7.3/10Alpha RatingFair

Pots of Luck Casino Overview

Min deposit£10
Max cashout£1000000
Payout time3 days
Game types
Slot Games2300
Live Games25
Website LanguageEnglish
Customer Support LanguageEnglish

Is Pots of Luck Casino Legit? Analyzing Fairness and Trustworthiness

3.0/10Legit & Fairness

All the important British responsible gaming systems are present on the platform. Read our Pots of Luck Casino review to understand why these are important and how you should utilise them.

  • Self-limits and self-assessment: these are key to controlling your gameplay. They include self-imposed limitations on your spending, as well as tests for bad gambling behaviour and breakdowns of your betting and transactions. Increasing deposit limits will go into effect after 24 hours.
  • Breaks and self-exclusion: at times, you may require cooling off from gambling or renounce the activity altogether. Breaks can range from 24 hours and up to six weeks. Self-exclusion ranges from six months up to five years.
  • Reactivating your account from temporary exclusions will happen 72 hours after your request.
  • Links, Advice, and Tools: the website also provides helpful outreach agencies, as well as expert advice. Additionally, its support staff is trained in responsible gambling matters and can offer help when in need.
  • You can opt-out of receiving advertisements for Pots of Luck Casino bonuses. In this case, any active or pending Pots of Luck Casino bonus on your account will be void.

How to Manage Payments at Pots of Luck Casino: A Quick Guide

PaymentMin depositMax withdrawal
Skrill Moneybookers£20No limit
MasterCard£10No limit
Neteller£20No limit
Visa£10No limit
Pay by phone£10N/A
Paysafecard£10N/A
PayPal£10No limit
PayZ£20No limit
Neosurf£15N/A
Apple Pay£10N/A
Min deposit£10
Min. Withdrawal£10
Max cashout£1000000
Payout time3 days
CurrenciesGBP, EUR

You will want to know how transactions work for British customers on the platform. Our Pots of Luck Casino review contains all details, from methods to fees and payout times.

The principal aspect you should keep in mind is that your withdrawals will depend on the deposit method:

  1. The online gambling service operator will try sending your funds via the deposit method, if available.
  2. If not, the gambling site will request you to provide an available alternative method.
  3. If all else fails or you withdraw larger sums, the gambling website will send your money via bank transfer.

Although the general minimum transaction amount is £10, any payment or payout under £30 attracts a £1.50 fee.

The biggest outlier for payments is that Boku has both a higher minimum deposit sum of £15 and additional transaction fees. All transactions will attract a 15% tax. You also cannot change between your available deposit methods when your balance is above £5, or you have a pending withdrawal.

In cases when the gambling website deemed you to have used what it outlines to be irregular play techniques in its British terms, it may prevent you from withdrawing funds that are not your deposited balance.

Lastly, you cannot issue any chargebacks for deposited funds, as the platform will charge you in order to recuperate the revenant amounts.

You also cannot withdraw funds while wagering promotional money, as this would forfeit your Pots of Luck Casino bonuses.

Pots of Luck Casino Support: Availability and Contact Methods

3.0/10Customer Support

Another key rating area for our Pots of Luck Casino review is the way in which the website deals with customer assistance. And in this case, the platform fares fairly well.

All contact methods, including an email address, a phone line, and the live chat feature, are present, and the customer assistance staff works around the clock.

The one drawback is that these are not casino-sided, being tied to the operator that works with multiple gambling sites. In this sense, the customer support team may not be as knowledgeable regarding platform specificities, including Pots of Luck Casino bonuses.

Additionally, the live chat system was down while we analysed the online casino, but as far as we know, this is not the rule.

Pots of Luck Casino Products: Slots, Table Games, and Live Casino

6.6/10Product Rating

Game types

Roulette
Roulette
Baccarat
Baccarat
Slots
Slots
Table games
Table games
Video Poker
Video Poker
Jackpots
Jackpots
Keno
Keno
Bingo
Bingo
Blackjack
Blackjack
Craps
Craps
Sic Bo
Sic Bo
Poker
Poker
Scratchcards
Scratchcards
Live casino
Live casino

Game providers

The website hosts some decent gambling activities. The navigation issues would make it hard for you to assess them yourself. This is why the Pots of Luck Casino review comes in handy for our British readers.

Top-Rated Slots to Try at Pots of Luck Casino

You get around 400 titles. British users will have a hard time while browsing solely through the available slots. However, if you wish to find some popular entries, go on the Players Favourites.

Additionally, when you have opted into the spin-based Pots of Luck Casino bonus for new players, visit the Welcome Slots. There you will see what games you can use your rounds on.

Live Blackjack

Our testers have located 13 Live Blackjack titles.

Their live casino implementation leaves a lot to be desired. Nonetheless, they come from some top providers and showcase some variety in game types.

You can play anything from Speed or Free Bet Blackjack titles to Power or Infinite entries and up to VIP, Platinum, Diamond, or Grand games.

Live Roulette

British players get 15 Live Roulette entries. You get both European versions and an American Roulette title.

And you get all the common game types: VIP options, Lightning, Speed, Auto, and Instant Roulette, as well as French and La Parage entries. Plus, you can try out novelties such as Double Ball Live Roulette.

Live Baccarat

Live Baccarat gets the least entries, having only five titles. There also is less variation in game types. You get the standard game. Then there are Squeeze and Control Squeeze games, as well as two Speed Baccarat entries.

Table Games

The British website will feature between one and three video options for each of the popular Live games.

But, as the rule goes for this website, it is hard to find them all in one place.

The table game category could do a lot better.

How Well Does Pots of Luck Casino Perform?

One central aspect of our review was testing the platform’s performance.

In order for our findings to be as relevant for as many British readers as possible, we use a variety of devices and place them in several connectivity situations.

Here are the specs for our Pots of Luck Casino review testing:

Device Connection Type Browser
Dell Inspiron 15 3000 Wi-fi Google Chrome, Mozilla Firefox, Microsoft Edge
Apple 12 Wi-fi, 4G Safari, Google Chrome
Samsung Galaxy Tab A7 Wi-fi, 3G, 4G Google Chrome, Mozilla Firefox

Desktop Interface Reviewed

The website available for British users is not terribly user friendly. The tabs are confusing or lacking altogether, as is the case for the game type dedicated ones.

In order to find live casino games, you must use the search bar and hope for the best. As for slots, there is no way to browse through the entire catalogue.

You do get tabs for British gamblers’ favourites or slots that current players can use with a Pots of Luck Casino bonus, but not much more.

The British version of the gambling website also has multiple interface and screen scaling issues.

We have effectuated three separate GTmetrix tests to test the structure and performance of the online gambling website. The following values apply to Google Chrome, and we arrived at them by using a British server based in London:

Google Test No. Performance Structure Grade
#1 61% 91% C
#2 31% 91% F
#3 35% 91% E

As you can assess, the website is good with structure but regularly fails performance-wise.

Mobile Gameplay at Pots of Luck Casino

We simply cannot understand how the website deems itself to be a mobile casino. The platform is badly optimised for handheld devices.

Scaling issues make a return, turning page navigation to be a pain. Oddly, some pages, such as the Promotional one, are optimised.

However, this is not a generality.

Starting Out at Pots of Luck Casino

You do not have to go blindly into the registration process. Our Pots of Luck Casino review will tell you all you need to know about:

Signing up and verifying your credentials is what the gambling website calls full registration. Only once you complete it are you eligible to play with real money.

You must provide and verify:

  • An active email address.
  • Your British phone number.
  • Your name, date of birth and gender.
  • Your current British address.

You will also choose a password that you will use for logging in and select whether you wish to receive ads via email or SMS.

When you choose to receive Pots of Luck Casino bonus ads via SMS, you may incur charges from your phone operator.

How You Will Verify Your Data

For identity verifications, you will have to upload any kind of British government-issued ID document.

The online casino must also check if you have provided the correct British address. For this, you can upload any utility bill or bank statement stating said address and your name. The website will not accept some documents, such as those issued by Sky, Eon, Anglian Water, British Gas, or Talk Talk.

An extra set of verification procedures will commence before finishing your first deposit.

The process will be similar, with additional proof of the payment method you are using. If the casino staff cannot confirm your eligible age within 72 hours, your account will be suspended.

Account Closures and Inactivity

Closing a British account is as simple as contacting customer support. The website will return your remaining available balances. Additional identity checks will commence.

Unless you are taking a cool off or self-excluding, you can reopen your account at any time the same way you closed it. The reactivation will complete after 72 hours. If you compromise your log in details, contact the online casino staff immediately.

If you fail to access or use your 12 months, your account will go dormant.

The operator will attempt to contact you two weeks prior and once more one week before via your provided email.

On the day of the inactivity period commencement, the online casino will set your balance to zero. However, you will be able to get your remaining funds by contacting the assistance team, minus any transaction costs. The same goes for reactivating your British account.

Pots of Luck Casino’s Reputation: Licensing, Background, and Third-Party Reviews

9.4/10Reputation

Licenses

UK Gambling CommissionUK Gambling Commission - 056784-R-332671-002

Gambling Products

Online Casino

Online Casino

Betting

Betting

Bingo

Bingo

Poker

Poker

Brick & Mortar

Brick & Mortar

No need to do background checks on the gambling website. We already did that in our Pots of Luck Casino review. This is what we found to be worth mentioning.

The owner of the online casino is Grace Media Limited, a UK online entertainment company based in Manchester. The operator also runs sister gambling sites such as Slotty Slots casino.

It also recently incorporated Nektan, proving its capability of further development and expansion.

Pots of Luck Casino Summary: Pros, Cons, and What to Expect

Pros

  • Multiple Pots of Luck Casino bonuses with marginally better wager obligations.
  • Several popular British payment options.
  • Responsible gambling tools provide a safe gambling environment.
  • Games come from some of the best iGaming providers in the UK.
  • All three support contact methods are available for British customers.
  • Two separate welcome Pots of Luck Casino bonus types are available.

Cons

  • The platform is antiquated and has poor performance on desktop and mobile.
  • Deposits under £30 come with a £1.5 fee. Boku has a 15% tax for deposits.
  • Slots, table games, and the live casino do not have separated tabs.
  • The payout processing period is longer than desirable.
  • No no deposit Pots of Luck Casino bonuses are available.

Compare Pots of Luck Casino with Other Top UK Casinos

CasinoSlot GamesLive GamesOnline SinceMin. DepositMax. CashoutPayout TimeLive Chat (24/7)
Pots of Luck Casino Logo2300252016£10£10000003 days24/7
Jonny Jackpot Logo1100902018£10£200002 days24/7
SlotsMillion Casino Logo300002014£10£500002-3 days24/7
Betfair Casino Logo370402000£5£10000001 dayNo
All British Casino Logo15001002013£10£1000002-3 daysNot 24/7
Electric Spins Casino Logo30002021£10£10000002 daysNot 24/7

Pots of Luck Casino Sister Sites: Explore More Casinos for a Similar Experience

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    100% up to £50 + 50 Bonus Spins

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    100% Up to £100

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    100% Up To £200

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  • KnightSlots Casino

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    100% up to £50 + 50 Free Spins

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Pots of Luck Casino Top 3 Alternatives

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Ted Bingo

Pros

  • £5 low minimum deposit
  • Fast payout that takes within a day
  • PayPal is available

Cons

  • No live games
  • Only 4 payment methods

Verdict

Ted Bingo Casino provides top safety features such as the mandatory UKGC license as well as an additional GRA license which proves that this casino is truly safe and its games are random. In the games section, players will find out that Ted Bingo Casino offers over 300 slots powered by NetEnt, IGT and other well-known providers, that offer a great level of diversity as there are all the game types available in this slot section.

The Sun Vegas Casino Logo

The Sun Vegas Casino

Pros

  • One-day withdrawals;
  • Over 900 slots from well-established providers;
  • High-rated iOS app;
  • Efficient and quick customer service;
  • Support available on all channels;
  • British-favourite payment methods, like PayPal and Skrill Moneybookers;

Cons

  • Lack of diversity in The Sun Vegas bonuses;
  • Terms are out of date;
  • No Baccarat for the table section.

Verdict

As a new player, you might want to join a casino with a more modest game selection, which you'll be able to find at The Sun Vegas Casino. Additionally, all of them are available in their respective demo versions, further helping newcomers and rookies. The overall payout time is under a day, which is fairly fast compared to other online casinos. Seeing as how the casino was established in 2019, it knows how to cater to new players especially.

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Immortal Wins Casino Logo

Immortal Wins Casino

Pros

  • Minimum deposit of £10 is low
  • No cashout limit
  • PayPal, Paysafecard and Paybyphone available

Cons

  • 10 live dealer games
  • Slow 3 days cashout time

Verdict

Immortal Wins is a good option for low-budget punters, and the game selection from top providers makes the casino frequented by seasoned and rookie players alike. The collection is not as high as others, with around 600 slots, but all of them come from highly popular providers among UK players, including Pragmatic Play, Microgaming, NetEnt, Hacksaw and more. Even though the payment options are limited, our tests have determined that transactions are fast and reliable.

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Pots of Luck Casino’s Rankings Across Our Categories

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Pots of Luck Casino Review Methodology

ReviewDetails
Reviewer
CasinoAlpha Rating
Test Duration
Review Duration
Deposit Methods Checked
Withdrawal Methods Checked
Slots Tested
Live Games Tested
Published Date
Updated Date
Authors
Elena Buzincu
AuthorElena BuzincuSenior Author & Editor at CasinoAlpha

Elena is here to help players make their best gambling decisions. She already has a vast understanding of what gamblers are looking for and what this industry is about, but she knows there’s much more to discover. Maybe someday she will travel to Asia to learn about that unique gambling scene too.

Tudor Turiceanu
ReviewerTudor TuriceanuCEO & Chief Editor at CasinoAlpha

Tudor Turiceanu uses his multiple systematic skillsets to oversee and coordinate the CasinoAlpha project. He assists the authors in creating a transparent gambling niche for users. As a CEO and Chief Editor with broad knowledge, Tudor knows the importance of transmitting confident advice.