Pots of Luck Casino logo

Latest Pots of Luck Casino Review for 2024

Casino Rating:
7.6/10

Our British Pots of Luck Casino review will be your complete guide to the casino gambling site. We will lead you through the registration process, show you how to deal with transactions, and what Pots of Luck Casino bonuses you can use.

Pots of Luck Casino logo
7.6/10
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Usability
3.0/10.0
The website is unbearable. Its layout is confusing and unhelpful, and we must condemn a casino that has no dedicated tabs for its slots, table games, and live casino. The casino has some decent games, but players will hardly find them. The mobile site simply does not work.
Deposits & Withdrawals
7.6/10.0
Brits will find their most desired payment methods on Pots of Luck Casino, from three debit card types to the most popular e-wallets, such as PayPal, or Netteler, and even Boku for paying by phone. The transaction limits are standard, with the exception of Boku, and there are no maximum deposit or withdrawal caps. The three-day processing time is nowhere near ideal, withdrawals under £30 attract a £2.5 tax, and Boku has a 15% transaction fee.
Games
6.6/10.0
The only reason the games rating for Pots of Luck Casino is above the average is thanks to its multiple activities, some coming from respectable developers. The live casino implementation leaves tons to be desired. Slots number less than the 500 industry average. It could be better.
Bonuses
9.0/10.0
The casino fares well with bonuses. New players can choose from two welcome offers, whether applicable for slots or bingo. They later can opt into weekly and monthly promos, and even a boost-based bonus. It falls short of a perfect score, having no innovative nor no deposit offers.
Customer Support
10.0/10.0
Pots of Luck Casino has all the necessary means of communication, such as a phone number, email address, and 24/7 functioning live chat. The latter was down during our Pots of Luck Casino review period, and we do not know how frequent this occurrence is, but we cannot fault the site for this.
Responsible Gambling
9.4/10.0
Most safe gambling tools are there and it is clear that the casino operators have put some effort into providing a safe gambling environ. We wish we could have seen options to set session limits, and indications that a reverse withdrawal preference feature is present, but the platform fair pretty well.
Min. deposit £10
Min. Withdrawal £10
Max. cashout £1000000
Payout time 3 days
Game types Roulette, Live Casino, Baccarat, Slots, Table games, Video Poker, Jackpots, Scratch cards, Keno, Bingo, Blackjack, Craps, Sic Bo, Live Roulette, Live Blackjack, Live Baccarat, Poker
Slot games 400
Live dealer games 40
Licenses UK Gambling Commission
Vip program No
  • Live Roulette Live Roulette
  • Live Blackjack Live Blackjack
  • Craps Craps
  • Sic Bo Sic Bo
  • Bingo Bingo
  • Blackjack Blackjack
  • Scratch cards Scratch cards
  • Live Casino Live Casino
  • Video Poker Video Poker
  • Jackpots Jackpots
  • Table games Table games
  • Slots Slots
  • Baccarat Baccarat
  • Live Baccarat Live Baccarat
  • Keno Keno
  • Poker Poker
  • Roulette Roulette
Deposit options Skrill Moneybookers, MasterCard, Neteller, Visa, Pay by phone, PaysafecardRead more
Min deposit £10
Accepted currency GBP, EUR
Payout options Skrill Moneybookers, MasterCard, Neteller, Visa, PayPal, PayZ

Pots of Luck Casino Review Table of Contents

Pots of Luck Casino Bonuses

Starting with a Pots of Luck Casino bonus will be the best way to proceed. Our online casino will describe how to do just that:

Read more

Here are all the possible types of promotional items the bonuses will hold:

  • No deposit Spins.
  • Deposit based Spins.
  • Match Bonuses – you earn this based on the amount you deposit in order to claim the promotion.
  • Cashback money – you receive a percentage of played or lost funds.
  • Bonus Boost – deposit-based and adds to your balance depending on accumulated and lost funds.
  • Cash Spins – these are no-wagering extra rounds.
  • Bonus Drops – these generally require no deposit.

Important

Unless otherwise stated, funds resulting from no-wagering spins or no deposit Pots of Luck Casino bonuses are capped at £200.

Game Contributions for Bonus Wagering

These are the basic game weighing amounts for the gambling website:

Game Categories Weighing for Bonus Rollover
Slots, Scratch Cards & Number Games 100%
Premium Slots 75%
Table Games, Roulette & Blackjack included 10%

The 30x to 40x standard wagering is within the bound of the 35x industry standard.

Tips

Mind which games you play at what times, as moving from a game contributing with 25% or less to one of 75% or more while having a bonus active is a type of irregular play.

Other Bonus Limitations

British players will have 28 days to complete the rollover for Pots of Luck Casino bonuses. Wagering real money will not count for these efforts.

Recommendation

Do not place bets larger than £0.5 if you are using e-wallets or prepaid vouchers and are completing wagering requirements, as the gambling site will take this to be irregular play and can void your promotion.

You will only have one Pots of Luck Casino bonus active at any time, with the rest remaining pending until your current balance hits zero.

Important

Where you can choose between item types, your decision will be final and irreversible.

Lastly, there are more specific irregular play styles that can lead to voiding a promotion:

  • Placing 50% of a total Pots of Luck Casino bonus at once or in multiple stakes.
  • Reducing your bet values by 65% or more,
  • Changing differently contributing games after accruing large funds in order to clear the wagering requirements.
  • Bonus rating

    100% UP TO £100 + 20 SPINS

    More details

    Important terms

    Skrill deposits are not viable for this offer.

    Bonus Verdict

    CasinoAlpha experts could not recommend this Pots of Luck Casino bonus due to the wagering requirement of 50x being high, even for a medium spender. Despite the deposit match of 100% being quite worthy according to our standards, alongside 20 free spins, we cannot look past the unmanageable wagering imposed by the casino. Additionally, you’ll only be able to withdraw a maximum amount of £20 from the batch of free spins, which is not a lot.

    Do not let our ranking deter you from joining Pots of Luck Casino, though. The casino includes over 450 games to experience, all varying in betting limits and themes. Moreover, you may download the official desktop app for even smoother gameplay.

    New Players Only. Wager from real balance first. 50X wager the bonus. Contribution varies per game. selected games only. Wager calculated on bonus bets only. Bonus valid 30 Days from receipt/ free spins valid for 7 days from issue. Max conversion: 3x the bonus amount or free spins: £20. Excluded Skrill deposits. Withdrawal requests voids all active pending bonuses. - T&C Apply, 18+
  • Bonus Email

    Only by email

    9.5 / 10
    Alpha Rating

    Get 100 Free Spins No Deposit

    This offer can only be claimed by subscribing.

    We keep your email private. It's only used to send promotions. Subscribing means you agree to receive them.

Casino Overview

Slots Slots Pots of Luck Casino
Live casino Live casino Pots of Luck Casino
Fast withdrawal Fast withdrawal Pots of Luck Casino
VIP program VIP program Pots of Luck Casino
Company name:
Grace Media Limited
Registration number:
12374912
Online since:
2016
Address:
International House, Manchester, M2 3HZ, United Kingdom

UK Gambling Commission:
056784-R-332671-002

No need to do background checks on the gambling website. We already did that in our Pots of Luck Casino review. This is what we found to be worth mentioning.

The owner of the online casino is Grace Media Limited, a UK online entertainment company based in Manchester. The operator also runs sister gambling sites such as Slotty Slots casino.

It also recently incorporated Nektan, proving its capability of further development and expansion.

Registration process

You do not have to go blindly into the registration process. Our Pots of Luck Casino review will tell you all you need to know about:

Signing up and verifying your credentials is what the gambling website calls full registration. Only once you complete it are you eligible to play with real money.

You must provide and verify:

  • An active email address.
  • Your British phone number.
  • Your name, date of birth and gender.
  • Your current British address.

You will also choose a password that you will use for logging in and select whether you wish to receive ads via email or SMS.

Be aware

When you choose to receive Pots of Luck Casino bonus ads via SMS, you may incur charges from your phone operator.

How You Will Verify Your Data

For identity verifications, you will have to upload any kind of British government-issued ID document.

The online casino must also check if you have provided the correct British address. For this, you can upload any utility bill or bank statement stating said address and your name.

Important

The website will not accept some documents, such as those issued by Sky, Eon, Anglian Water, British Gas, or Talk Talk.

An extra set of verification procedures will commence before finishing your first deposit.

The process will be similar, with additional proof of the payment method you are using.

Be aware

If the casino staff cannot confirm your eligible age within 72 hours, it will suspend your account.

Account Closures and Inactivity

Closing a British account is as simple as contacting customer support. The website will return your remaining available balances. Additional identity checks will commence.

Unless you are taking a cool off or self-excluding, you can reopen your account at any time the same way you closed it. The reactivation will complete after 72 hours.

Recommendation

If you compromise your log in details, contact the online casino staff immediately.

If you fail to access or use your 12 months, your account will go dormant.

The operator will attempt to contact you two weeks prior and once more one week before via your provided email.

On the day of the inactivity period commencement, the online casino will set your balance to zero. However, you will be able to get your remaining funds by contacting the assistance team, minus any transaction costs.

The same goes for reactivating your British account.

User experience

One central aspect of our review was testing the platform performance.

In order for our findings to be as relevant for as many British readers as possible, we use a variety of devices and place them in several connectivity situations.

Here are the specs for our Pots of Luck Casino review testing:

Device Connection Type Browser
Dell Inspiron 15 3000 Wi-fi Google Chrome, Mozilla Firefox, Microsoft Edge
Apple 12 Wi-fi, 4G Safari, Google Chrome
Samsung Galaxy Tab A7 Wi-fi, 3G, 4G Google Chrome, Mozilla Firefox

Desktop

The website available for British users is not terribly user friendly. The tabs are confusing or lacking altogether, as is the case for the game type dedicated ones.

In order to find the live casino games, you must use the search bar and hope for the best. As for slots, there is no way to browse through the entire catalogue.

You do get tabs for British gamblers’ favourites or slots that current players can use with a Pots of Luck Casino bonus, but not much more.

The British version of the gambling website also has multiple interface and screen scaling issues.

We have effectuated three separate GTmetrix tests to test the structure and performance of the online gambling website. The following values apply to Google Chrome, and we arrived at them by using a British server based in London:

Google Test No. Performance Structure Grade
#1 61% 91% C
#2 31% 91% F
#3 35% 91% E

As you can assess, the website is good with structure but regularly fails performance-wise.

Mobile

We simply cannot understand how the website deems itself to be a mobile casino. The platform is badly optimised for handheld devices.

Scaling issues make a return, turning page navigation to be a pain. Oddly, some pages, such as the Promotional one, are optimised.

However, this is not a generality.

Games

The website hosts some decent gambling activities. The navigation issues would make it hard to assess by yourself. This is why the Pots of Luck Casino review comes in handy for our British readers.

Slots

You get around 400 titles. British users will have a hard time while browsing solely through the available slots. However, if you wish to find some popular entries, go on the Players Favourites.

Additionally, when you have opted into the spin-based Pots of Luck Casino bonus for new players, visit the Welcome Slots. There you will see what games you can use your rounds on.

Live Blackjack

Our testers have located 13 Live Blackjack titles.

Their live casino implementation leaves a lot to be desired. Nonetheless, they come from some top providers and showcase some variety in game types.

You can play anything from Speed or Free Bet Blackjack titles to Power or Infinite entries and up to VIP, Platinum, Diamond, or Grand games.

Live Roulette

British players get 15 Live Roulette entries. You get both European versions and an American Roulette title.

And you get all the common game types: VIP options, Lightning, Speed, Auto, and Instant Roulette, as well as French and La Parage entries. Plus, you can try out novelties such as Double Ball Live Roulette.

Live Baccarat

Live Baccarat gets the least entries, having only five titles. There also is less variation in game types. You get the standard game. Then there are Squeeze and Control Squeeze games, as well as two Speed Baccarat entries.

Table Games

The British website will feature between one and three video options for each of the popular Live games.

But, as the rule goes for this website, it is hard to find them all in one place.

The table game category could do a lot better.

Game providers

NetEnt
NetEnt
Microgaming
Microgaming
Evolution Gaming
Evolution Gaming
Amaya
Amaya
Barcrest
Barcrest
Blueprint Gaming
Blueprint Gaming
ELK Studios
ELK Studios
Endemol Studios
Endemol Studios
Eyecon
Eyecon
Habanero
Habanero
Inspired Gaming Group
Inspired Gaming Group
Lightning Box Games
Lightning Box Games
NextGen Gaming
NextGen Gaming
Pragmatic Play
Pragmatic Play
Realistic Games
Realistic Games
Red Tiger Gaming
Red Tiger Gaming
WMS Gaming
WMS Gaming
Big Time Gaming
Big Time Gaming
Foxium
Foxium
SG Digital
SG Digital
Just For the Win
Just For the Win
PearFiction Studios
PearFiction Studios
Triple Edge Studios
Triple Edge Studios
Wild Streak
Wild Streak
Reel Time Gaming
Reel Time Gaming
Crazy Tooth Studio
Crazy Tooth Studio
Fortune Factory
Fortune Factory
Red7
Red7
Slingshot
Slingshot
Slingo Originals
Slingo Originals
Gameburger
Gameburger
Northernlights
Northernlights
Neon Valley Studios
Neon Valley Studios
All41 Studios
All41 Studios
MaxWin Gaming
MaxWin Gaming
Golden Rock Studios
Golden Rock Studios
Hacksaw Gaming
Hacksaw Gaming
Live5 Gaming
Live5 Gaming
Pulse 8
Pulse 8
Snowborn
Snowborn
Stormcraft
Stormcraft
Spin Play
Spin Play
Gold Coin Studios
Gold Coin Studios
Neko
Neko
Markor
Markor
Shuffle Master
Shuffle Master
Reel Kingdom
Reel Kingdom
Aurum Signature Studios
Aurum Signature Studios
Lucksome
Lucksome
Show more

Pots of Luck Casino vs. Market Standards

Min. deposit

Industry standard: GBP 10

£10
Min. withdrawal

Industry standard: GBP 10

£10
Max. cashout

Industry standard: GBP 100,000

£1000000
Payout Time

Industry standard: 2 days

3 days
Register time

Industry standard: 2 Mins

1 min
KYC Time

Industry standard: 2 days

+3 days
Slot games

Industry standard: 500

400
Bonus

Industry standard: 100% up to GBP 200

bonus
New Players Only. Wager from real balance first. 50X wager the bonus. Contribution varies per game. selected games only. Wager calculated on bonus bets only. Bonus valid 30 Days from receipt/ free spins valid for 7 days from issue. Max conversion: 3x the bonus amount or free spins: £20. Excluded Skrill deposits. Withdrawal requests voids all active pending bonuses. - T&C Apply, 18+
Casino Rating Min. depositMin. withdrawalMax. cashoutPayout TimeRegister timeKYC TimeSlot gamesBonus
Pots of Luck Casino

Pots of Luck Casino

3.8/5
£10£10£10000003 days1 min+3 days400100% up to £ 100
PokerStars Casino

PokerStars Casino

4.8/5
£10£10£10000001 day1 min1 day1100100% up to £ 200
888 Casino

888 Casino

4.5/5
£10£10£300001-2 days1 min1 day1000200% up to £ 550
TradaCasino

TradaCasino

4.4/5
£10£10£7000+3 days2 mins1 day900200% up to £ 40
Pink Casino

Pink Casino

4.4/5
£10£10£10000001 day2 mins2-3 days800100% up to £ 150
Megacasino

Megacasino

4.4/5
£10£20£10000001 day2 mins1 day2600200% up to £ 50
Lucky VIP Casino

Lucky VIP Casino

4.6/5
£10£10£10000001 day2 mins1 day300100% up to £ 100
Jazzy Spins Casino

Jazzy Spins Casino

4.1/5
£5£10No limit2 days1 min1 day96110% up to £ 50
Load more

Pots of Luck Casino Review - Payment Methods

You will want to know how transactions work on the platform for British customers. Our Pots of Luck Casino review contains all details, from methods to fees and payout times.

The principal aspect you should keep in mind is that your withdrawals will depend on the deposit method:

  1. The online gambling service operator will try sending your funds via the deposit method, if available.
  2. If not, the gambling site will request you to provide an available alternative method.
  3. If all else fails or you withdraw larger sums, the gambling website will send your money via bank transfer.

Important

Although the general minimum transaction amount is £10, any payment or payout under £30 attracts a £1.50 fee.

The biggest outlier for payments is that Boku has both a higher minimum deposit sum of £15 and additional transaction fees. All transactions will attract a 15% tax.

You also cannot change between your available deposit methods when your balance is above £5, or you have a pending withdrawal.

In cases when the gambling website deemed you to have used what it outlines to be irregular play techniques in its British terms, it may prevent you from withdrawing funds that are not your deposited balance.

Lastly, you cannot issue any chargebacks for deposited funds, as the platform will charge you in order to recuperate the revenant amounts.

Be aware

You also cannot withdraw funds while wagering promotional money, as this would forfeit your Pots of Luck Casino bonuses.

Payment Min deposit Max deposit Min withdrawal Max withdrawal Withdrawal time
Skrill Moneybookers £20 £5000 £10 No limit 1 business day
MasterCard £10 No limit stated £10 No limit 3-7 business days
Neteller £20 £5000 £10 No limit 1 business day
Visa £10 No limit £10 No limit 3-5 days
Pay by phone £10 No limit stated N/A N/A N/A
Paysafecard £10 £700 N/A N/A N/A
PayPal £10 No limit stated £10 No limit 3-7 business days
£20 No limit stated £10 No limit 3 business day
Neosurf £15 No limit stated N/A N/A N/A
Apple Pay £10 No limit stated N/A N/A N/A
Show more

Related casinos

Support

Phone:
01616699000
Email:
customersupport@thegracemedia.com
Live chat:
24/7

Another key rating area for our Pots of Luck Casino review is the way in which the website deals with customer assistance. And in this case, the platform fares fairly well.

All contact methods, an email address, a phone line, and the live chat feature are present, and the customer assistance staff works round the clock.

The one drawback is that these are not casino-sided, being tied to the operator that works with multiple gambling sites. In this sense, the customer support team may not be as knowledgeable regarding platform specificities, including Pots of Luck Casino bonuses.

Additionally, the live chat system was down while we analysed the online casino, but as far as we know, this is not the rule.

Responsible gambling

All the important British responsible gaming systems are present on the platform. Read our Pots of Luck Casino review to understand why these are important and how you should utilise them.

Self-limits and self-assessment: these are key to controlling your gameplay. They include self-imposed limitations on your spending, as well as tests for bad gambling behaviour and breakdowns of your betting and transactions.

Important

Increasing deposit limits will go into effect after 24 hours.

Breaks and self-exclusion: at times, you may require cooling off from gambling or renounce the activity altogether. Breaks can range from 24 hours and up to six weeks. Self-exclusion ranges from six months up to five years.

Be aware

Reactivating your account from temporary exclusions will happen 72 hours after your request.

Links, Advice, and Tools: the website also provides helpful outreach agencies, as well as expert advice. Additionally, its support staff is trained in responsible gambling matters and can offer help when in need.

Tips

You can opt-out of receiving advertisements for Pots of Luck Casino bonuses. In this case, any active or pending Pots of Luck Casino bonus on your account will be void.

Pots of Luck Casino Review - Pros and Cons

Pros
  • Multiple Pots of Luck Casino bonuses with marginally better wager obligations.
  • Several popular British payment options.
  • Responsible gambling tools provide a safe gambling environment.
  • Games come from some of the best iGaming providers in the UK.
  • All three support contact methods are available for British customers.
  • Two separate welcome Pots of Luck Casino bonus types are available.
Cons
  • The platform is antiquated and has poor performance on desktop and mobile.
  • Deposits under £30 come with a £1.5 fee. Boku has a 15% tax for deposits.
  • Slots, table games, and the live casino do not have separated tabs.
  • The payout processing period is longer than desirable.
  • No no deposit Pots of Luck Casino bonuses are available.

How we review

   
Reviewer
Reviewer
Casinoalpha rating 7.6 / 10
Test duration 9 Hours
Review Duration 56 Hours
Deposit Methods Checked Yes
Withdrawal Methods Checked Yes
Slots Tested Yes
Live Games Tested Yes
Published Date Sep 2021
Updated Date Jan 2024
Elena Buzincu
AuthorElena BuzincuSenior Author & Editor at CasinoAlpha

Elena is here to help players make their best gambling decisions. She already has a vast understanding of what gamblers are looking for and what this industry is about, but she knows there’s much more to discover. Maybe someday she will travel to Asia to learn about that unique gambling scene too.

Tudor Turiceanu
ReviewerTudor TuriceanuCEO & Chief Editor at CasinoAlpha

Tudor Turiceanu uses his multiple systematic skillsets to oversee and coordinate the CasinoAlpha project. He assists the authors in creating a transparent gambling niche for users. As a CEO and Chief Editor with broad knowledge, Tudor knows the importance of transmitting confident advice.

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Pots of Luck Casino Player Reviews

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