Winner's Magic User Reviews
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Winner's Magic Review
Legit & Fairness 9.0/10 |
Payment Methods 7.8/10 |
Product Rating 10.0/10 |
Customer Support 9.0/10 |
Reputation 9.6/10 |
Winner's Magic Overview
Min deposit | £10 |
Max cashout | £7000 |
Payout time | 2 days |
Game types | Video Poker, Table games + 9 more |
Slot Games | 1050 |
Live Games | 160 |
Vip program | Free spins, Cashback + 4 more |
Website Language | English |
Customer Support Language | English |
Winner's Magic: Fairness and Trustworthiness
Casino T&C Fair Terms |
Bonuses T&C Fair Terms |
Responsible Gaming 14 Options |
When we researched Winner’s Magic, we learned that it is developed by AG Communications Limited in the United Kingdom.
The parent company is Aspire Global International Ltd, an iGaming developer that operates since 2005, over 60 brands.
They published the casino in the year 2019 and overall is working along with more than 300 employees.
Furthermore, CasinoAlpha has personally tested Winner’s Magic Casino, which holds two licenses, one granted by the MGA and the other by the UKGC. These are proof that Winner Magic’s online casino is legit and its games are also fair and unbiased in terms of results.
Responsible Gambling
We understand the importance and support a safe gambling environment. Therefore, we included in our Winner’s Magic review the responsible gambling tools available.
Tips
- The Responsible Gambling section can be found under My Account or in the website’s lower darker banner, under Information section.
- Some of these tools will keep track of the time you spend in a session, block messages about Winner’s Magic bonus codes from being sent or keeping a limit to your funds.
The Responsible Gaming tools available are as follow:
- Access to account history – View the games, bets, and financial transactions you made in the last 4 months or last year;
- Advice regarding this problem and Trained customer service – Casino’s advice on how to maintain a safe gambling behaviour;
- Self-limits – Decide upon deposit, loss, session time, or acquirements high limits you shall have while playing;
- Reality check – Receive a notification after 30 minutes up to 60 minutes of activity in a session;
- Take a break – Time Out from your account for 24 hours, 1 week, 1 month or 6 weeks;
- Reverse withdrawal preferences – After requesting a withdrawal, you have 48 hours to cancel it and the funds shall return to your balance;
- Self-assessment – Take a test that will bring awareness of your gambling behaviour and provide advice when needed;
- Self-exclusion – Prevent access from your account for 6 months up to 5 years;
- Useful links and Minor-restrictive tools – Specialised organisations that can offer help and guidance regarding the problem, such as Gambling Therapy Helpline, Gamblers Anonymous and Helping Hand/IGC, Net Nanny, Gamlock or Betfilter.
Towards viewing all the games played and the bets placed in the last four months, go to My Account, and beneath History, you will see the Games section.
Additionally, to set a reality check that allows you to know how much time you have spent playing in a session, from Account Settings, click the Reality Check section.
f you understand that gambling is disruptive to your health, personal or professional life, contact support and request a permanent self-exclusion. Also, rely upon help organisations that will assist you with guidance toward this matter.
Winner's Magic: Payment Methods
Min deposit | £10 |
Min. Withdrawal | £10 |
Max cashout | £7000 |
Payout time | 2 days |
Currencies | GBP, EUR + 2 more |
Deposit Process
To place a deposit, look for the green button placed in right upper corner, inside the main menu and under My Account section. You may deposit using debit cards and e-wallets, yet only after you verify your account.
When you want to set a deposit limit, head over to My Account, then under Account Settings. You may decide on a daily, weekly, or monthly limit.
Be Aware
- If you increase a deposit limit, it will take a period of 24 hours to take effect.
- By placing a first deposit using Visa or MasterCard, your bank might impose restrictions and the transaction might fail. Contact customer support for further assistance.
Withdrawals Process
The casino will send funds you withdraw to the same payment method you used to deposit.
To view the payment methods or request a withdrawal, head to the main menu and click the grey button.
This grey withdrawal button is also displayed under Account Details. As well, you are able to make a withdrawal only after your account gets fully verified.
The lowest amount you might request is £10. If your entire real funds balance is less than £10 and you want to withdraw all, the restriction does not apply, but you need to contact support.
After you request the funds to be sent to you, there is a 48 hours timeframe for it to be approved by the casino.
In this period of 2 working days, you are able to cancel the request from Awaiting Process box placed inside My Account.
Towards viewing deposits, withdrawals, or Winner’s Magic bonus codes you have made or activated in the last year, remain under My Account and push the Transaction History option.
Important Note: All payment methods registered into your account must be in your name, the casino’s account holder. Contrary, the casino can initiate an investigation and funds or bonuses can get suspended.
Winner's Magic Support
Live Chat No |
Live Chat 24/7 No |
Response time Average (6-10 min) |
Helpful Chat Not helpful |
FAQ Extensive |
Email support@Winnersmagic.com |
If you have questions about Winner’s Magic bonus codes or other queries, customer support can be contacted by live chat and email address. The operating hours are 08 AM to 00 AM CET, 7 days a week.
Tips from Casino Alpha
- To reach support, find the Help button under main menu or on the website’s lower side at Contact Us or from FAQs.
- You may send an email yourself or from their contact form. If not logged in, you will need to enter your name and email address, choose a topic, and describe your query.
- When opening the live chat window, you can also search through the FAQ subjects. To interact with a representative, push the Customer Support UK button.
- Usually, the waiting time goes from under a minute up to four minutes in queue. After introducing your query, the agents might request a few details about your account for security reasons.
- When you consider not speaking with a representative and you would prefer reading faster answers, access the FAQs section, placed on the darker lower banner.
- We reached customer support via live chat to better understand the user experience for the Winner’s Magic review. We can conclude that most live chat agents provide documented answers.
Winner's Magic’s Reputation
Licenses UK Gambling Commission |
Online Since 2019 |
Third Party Reviews Poor |
Gambling Products 4 |
Licenses
UK Gambling Commission - 039483-R-319409-015 |
Gambling Products
Online Casino
Betting
Bingo
Poker
Brick & Mortar
During our testing, we have also taken the time to check what other players and reviewers have to say about Winner’s Magic Casino and we were impressed to discover that players and gambling experts alike are satisfied with the overall experience provided by this platform.
Winner's Magic Summary
Winner’s Magic Casino presents a user-friendly platform with a swift sign-up process, making it accessible for players of all experience levels. The casino offers a wide array of games from various providers, ensuring a diverse gaming experience. Additionally, the availability of multiple responsible gaming tools underscores its commitment to player safety. However, the lack of a loyalty program for UK players may be seen as a drawback for some users.
What Sets Winner Magic’s Casino Apart
What truly distinguishes Winner’s Magic Casino is its comprehensive approach to responsible gaming. The casino provides an impressive range of tools designed to promote safe and controlled gaming. This emphasis on player welfare, combined with the platform’s ease of use and diverse game selection, positions Winner’s Magic as a reliable choice in the online gaming market.
Pros & Cons
Pros
- Fast sign-up process;
- Manageable platform;
- Various game categories;
- Multiple game providers;
- High number of Responsible gaming tools;
- Customer support available via live chat and email.
Cons
- No loyalty programme for UK players;
- No iOS, Android or Desktop app;
- Low number of Winner’s Magic bonus codes;
- No available phone number for contact.
Compare Winner's Magic with Other Top UK Casinos
Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
---|---|---|---|---|---|---|---|
1050 | 160 | 2019 | £10 | £7000 | 2 days | No | |
1800 | 56 | 2021 | £10 | £100000 | 3 days | 24/7 | |
2500 | 81 | 2018 | £10 | £100000 | 3 days | 24/7 | |
2400 | 51 | 2017 | £10 | £100000 | 2 days | 24/7 | |
600 | 16 | 2009 | £10 | £100000 | 2-3 days | No | |
600 | 30 | 2019 | £10 | £100000 | 2 days | 24/7 |
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Read ReviewWinner's Magic’s Rankings Across Our Categories
Category | Trending |
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Winner's Magic Review Methodology
Review | Details |
---|---|
Reviewer | Anca Iamandi |
CasinoAlpha Rating | |
Test Duration | 8 Hours |
Review Duration | 43 Hours |
Deposit Methods Checked | Yes |
Withdrawal Methods Checked | Yes |
Slots Tested | Yes |
Live Games Tested | Yes |
Published Date | Sep 2021 |
Updated Date | Sep 2024 |