Winner's Magic User Reviews

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Winner's Magic Review

9.1/10Alpha RatingExcellent

Winner's Magic Overview

Min deposit£10
Max cashout£7000
Payout time2 days
Game types
Slot Games1050
Live Games160
Vip program
Website LanguageEnglish
Customer Support LanguageEnglish

Winner's Magic: Fairness and Trustworthiness

9.0/10Legit & Fairness

When we researched Winner’s Magic, we learned that it is developed by AG Communications Limited in the United Kingdom.

The parent company is Aspire Global International Ltd, an iGaming developer that operates since 2005, over 60 brands.

They published the casino in the year 2019 and overall is working along with more than 300 employees.

Furthermore, CasinoAlpha has personally tested Winner’s Magic Casino, which holds two licenses, one granted by the MGA and the other by the UKGC. These are proof that Winner Magic’s online casino is legit and its games are also fair and unbiased in terms of results.

Responsible Gambling

We understand the importance and support a safe gambling environment. Therefore, we included in our Winner’s Magic review the responsible gambling tools available.

Tips

  • The Responsible Gambling section can be found under My Account or in the website’s lower darker banner, under Information section.
  • Some of these tools will keep track of the time you spend in a session, block messages about Winner’s Magic bonus codes from being sent or keeping a limit to your funds.

The Responsible Gaming tools available are as follow:

  1. Access to account history – View the games, bets, and financial transactions you made in the last 4 months or last year;
  2. Advice regarding this problem and Trained customer service – Casino’s advice on how to maintain a safe gambling behaviour;
  3. Self-limits – Decide upon deposit, loss, session time, or acquirements high limits you shall have while playing;
  4. Reality check – Receive a notification after 30 minutes up to 60 minutes of activity in a session;
  5. Take a break – Time Out from your account for 24 hours, 1 week, 1 month or 6 weeks;
  6. Reverse withdrawal preferences – After requesting a withdrawal, you have 48 hours to cancel it and the funds shall return to your balance;
  7. Self-assessment – Take a test that will bring awareness of your gambling behaviour and provide advice when needed;
  8. Self-exclusion – Prevent access from your account for 6 months up to 5 years;
  9. Useful links and Minor-restrictive tools – Specialised organisations that can offer help and guidance regarding the problem, such as Gambling Therapy Helpline, Gamblers Anonymous and Helping Hand/IGC, Net Nanny, Gamlock or Betfilter.

Towards viewing all the games played and the bets placed in the last four months, go to My Account, and beneath History, you will see the Games section.

Additionally, to set a reality check that allows you to know how much time you have spent playing in a session, from Account Settings, click the Reality Check section.

f you understand that gambling is disruptive to your health, personal or professional life, contact support and request a permanent self-exclusion. Also, rely upon help organisations that will assist you with guidance toward this matter.

Winner's Magic: Payment Methods

PaymentMin depositMax withdrawal
Visa£10-
MasterCard£10-
PayPal£10-
Trustly£10-
Paysafecard£10N/A
AstroPay Card£10-
Skrill 1-Tap£10-
Bank Transfer£10-
MuchBetter£10-
Skrill£10-
Min deposit£10
Min. Withdrawal£10
Max cashout£7000
Payout time2 days
Currencies

Deposit Process

To place a deposit, look for the green button placed in right upper corner, inside the main menu and under My Account section. You may deposit using debit cards and e-wallets, yet only after you verify your account.

When you want to set a deposit limit, head over to My Account, then under Account Settings. You may decide on a daily, weekly, or monthly limit.

Be Aware

  • If you increase a deposit limit, it will take a period of 24 hours to take effect.
  • By placing a first deposit using Visa or MasterCard, your bank might impose restrictions and the transaction might fail. Contact customer support for further assistance.

Withdrawals Process

The casino will send funds you withdraw to the same payment method you used to deposit.

To view the payment methods or request a withdrawal, head to the main menu and click the grey button.

This grey withdrawal button is also displayed under Account Details. As well, you are able to make a withdrawal only after your account gets fully verified.

The lowest amount you might request is £10. If your entire real funds balance is less than £10 and you want to withdraw all, the restriction does not apply, but you need to contact support.

After you request the funds to be sent to you, there is a 48 hours timeframe for it to be approved by the casino.

In this period of 2 working days, you are able to cancel the request from Awaiting Process box placed inside My Account.

Towards viewing deposits, withdrawals, or Winner’s Magic bonus codes you have made or activated in the last year, remain under My Account and push the Transaction History option.

Important Note: All payment methods registered into your account must be in your name, the casino’s account holder. Contrary, the casino can initiate an investigation and funds or bonuses can get suspended.

Winner's Magic Support

9.0/10Customer Support

If you have questions about Winner’s Magic bonus codes or other queries, customer support can be contacted by live chat and email address. The operating hours are 08 AM to 00 AM CET, 7 days a week.

Tips from Casino Alpha

  • To reach support, find the Help button under main menu or on the website’s lower side at Contact Us or from FAQs.
  • You may send an email yourself or from their contact form. If not logged in, you will need to enter your name and email address, choose a topic, and describe your query.
  • When opening the live chat window, you can also search through the FAQ subjects. To interact with a representative, push the Customer Support UK button.
  • Usually, the waiting time goes from under a minute up to four minutes in queue. After introducing your query, the agents might request a few details about your account for security reasons.
  • When you consider not speaking with a representative and you would prefer reading faster answers, access the FAQs section, placed on the darker lower banner.
  • We reached customer support via live chat to better understand the user experience for the Winner’s Magic review. We can conclude that most live chat agents provide documented answers.

Winner's Magic: Slots, Table Games, and Live Casino

10.0/10Product Rating

Game types

Video Poker
Video Poker
Table games
Table games
Blackjack
Blackjack
Slingo
Slingo
Baccarat
Baccarat
Roulette
Roulette
Jackpots
Jackpots
Live casino
Live casino
Slots
Slots
Bingo
Bingo
Sic Bo
Sic Bo

Game providers

We navigated through the game sections to provide a better perspective for our Winner’s Magic review. To access them, you may select from Casino or Live Casino from the dark upper banner. All other categories are placed beneath the promotions slider.

  • Slots: There are over 970 titles, including Bounty Raid, House of Doom 2 The Crypt, Ice Joker, Rage of the Seas, Neon Fever and Big Buffalo.
  • Table Games: Through the 25+ Table Games, you can access Real Auto Roulette, European Blackjack, Baccarat or Blackjack Single Hand.
  • Live Roulette: More than 30 Live Roulette lobbies are available. Some are Deutsches Roulette, Salon Privé Roulette, Grand casino, and Dansk Roulette.
  • Live Blackjack: Blackjack Silver A to G, Blackjack Grand VIP, Blackjack VIP X, Speed Blackjack H or Blackjack Platinum VIP are part of 55+ titles available.
  • Live Baccarat: Over 20 Baccarat are live, including Lightning Baccarat, Speed Baccarat I, Baccarat Squeeze and No Commission Baccarat A.

Winner’s Magic Sign Up Process Reviewed

If your intent is to activate any Winner’s Magic bonus codes, you need to register. The join button has the colour orange and is placed in the right upper corner.

From this point, follow a couple of steps:

  1. Enter your email address and choose a username and a password;
  2. Write down your full name, select a gender, birthday, currency, and address, then type your phone number.

When you reach the second step, there will be two boxes to tick. One is if you want to opt-in to receive messages by email or phone number about future offers.

By ticking the second box, you give your agreement about terms and conditions and confirm that you are not an underage player.

When you are ready, press the Open Account and wait for an email containing the account details to keep them safe and verify the email address.

Additionally, you might set a deposit limit or a reality check notification, as well as opting in for the welcome package right after signing up.

Verification checks

To be able to use all the platform’s characteristics, you need to fully verify your account. Every time you log in, a pop up will appear that redirects you to the upload documents page.

Another option is to access My Account and under Account Details, find the Document Upload button.

Upload the following documents for proof of identity, age, address, and payment method:

  • Official ID;
  • Driving license – Casino’s recommendation;
  • Passport;
  • National Card;
  • Bank statement – Casino’s recommendation;
  • Utility bill – Mobile bills not accepted.

Upload up to six documents in a single web session that cannot be taken down from the website once they are submitted.

The files need to be in JPEG, PNG or TIFF formats. From TIFF format, only the first page is saved. Also, the documents cannot exceed 6MB in size per file.

Contact customer service using live chat or email if an improper document is submitted or you need assistance with account verification.

User Performance

To add to our Winner’s Magic review, we navigated the platform using different devices, internet connections and browsers.

We will walk you through the casino’s main sections, where to view Winner’s Magic bonus codes and from where to access game titles you might be looking for.

Device Internet Browser
Lenovo ThinkPad E15 WIFI Google Chrome
iPhone 12 Pro Max 4G Safari
Samsung Galaxy Tab S6 3G Mozilla Firefox

Desktop Verdict

When reaching the platform, the logo will make itself noticed. Written in caps and coloured in orange, it is placed in the top centre.

Reminding of a cartoon title, the last name’s letter has what can be interpreted as a witch’s hat, offering the platform’s theme.

The casino is providing a user-friendly website, along with transparency regarding the information provided to its players.

On the logo’s right side, you may access My Account, Responsible Gaming, make transactions, log out, set a reality check and contact customer support.

To the logo’s left, click the live casino and casino categories, followed by the menu. In menu, you might view your balance, place deposits and request withdrawals.

Tips

  • The languages you may choose from are English, Deutsch, Norsk and Suomi.
  • Back to main screen, you will discover the game categories placed on a black banner. Next is showed the search bar, from which you can look for a game title or a provider.
  • Scroll down to find the casino’s description and sections as policies, contact page, responsible gambling, FAQs and how to make transactions and Winner’s Magic bonus codes.
  • After several minutes, the platform will disconnect you, even if there is activity.

Mobile Verdict

When you switch to your smartphone, the platform’s theme will remain the same, black with orange and white colours.

The logo is moved to left, next to menu where you can find My Account, Winner’s Magic bonus codes, make transactions. Mainly, the menu’s options will be as for the desktop version.

Being adapted for your smartphone, look for the Home, Promotions and Search buttons positioned in the screen’s downside.

The live chat presents a difference between the desktop and mobile versions. The chat window will be fully displayed on-screen on your phone, leaving no space to navigate the platform.

Winner's Magic’s Reputation

9.6/10Reputation

Licenses

UK Gambling CommissionUK Gambling Commission - 039483-R-319409-015

Gambling Products

Online Casino

Online Casino

Betting

Betting

Bingo

Bingo

Poker

Poker

Brick & Mortar

Brick & Mortar

During our testing, we have also taken the time to check what other players and reviewers have to say about Winner’s Magic Casino and we were impressed to discover that players and gambling experts alike are satisfied with the overall experience provided by this platform.

Winner's Magic Summary

Winner’s Magic Casino presents a user-friendly platform with a swift sign-up process, making it accessible for players of all experience levels. The casino offers a wide array of games from various providers, ensuring a diverse gaming experience. Additionally, the availability of multiple responsible gaming tools underscores its commitment to player safety. However, the lack of a loyalty program for UK players may be seen as a drawback for some users.

What Sets Winner Magic’s Casino Apart

What truly distinguishes Winner’s Magic Casino is its comprehensive approach to responsible gaming. The casino provides an impressive range of tools designed to promote safe and controlled gaming. This emphasis on player welfare, combined with the platform’s ease of use and diverse game selection, positions Winner’s Magic as a reliable choice in the online gaming market.

Pros & Cons

Pros

  • Fast sign-up process;
  • Manageable platform;
  • Various game categories;
  • Multiple game providers;
  • High number of Responsible gaming tools;
  • Customer support available via live chat and email.

Cons

  • No loyalty programme for UK players;
  • No iOS, Android or Desktop app;
  • Low number of Winner’s Magic bonus codes;
  • No available phone number for contact.

 

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Pros

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Verdict

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Winner's Magic’s Rankings Across Our Categories

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Winner's Magic Review Methodology

ReviewDetails
Reviewer
CasinoAlpha Rating
Test Duration
Review Duration
Deposit Methods Checked
Withdrawal Methods Checked
Slots Tested
Live Games Tested
Published Date
Updated Date
Authors
Anca Iamandi
AuthorAnca IamandiSenior Author & Editor at CasinoAlpha

Anca's analytic skills developed in Generative Linguistics allow her to bring you clear and concise gambling-related content. Her texts will help you understand casinos, bonuses, fees, and rules and forget about all the gambling myths that pull you down. She's a strong advocate of safe gambling.

Adina Minculescu
ReviewerAdina MinculescuSenior Author & Editor at CasinoAlpha

Adina’s analytical way of thinking is what gamblers need to understand the casino market. With her expertise in this niche combined with her studies in linguistic typology and hermeneutics, you will get the essential help to make informed financial decisions. Let her be your reliable guide!