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- To claim this bonus, use the code 300BIGBONUSWELCOME.
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Our experts, boasting over 9 years of collective experience conducted a complete analysis of Casino Hermes, a reputable casino operator holding trusted licenses since its inception in 2015. In this detailed review, our main goal was to closely assess whether the Casino Hermes maintains the requisite standards for security, game diversity, financial operations, and mobile usability. Furthermore, we thoroughly examined the casino's website for how well it responds to mobile use and other crucial aspects.
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Offer Verdict
This bonus offers a high match of 300% up to €2000, but the 50x wagering requirement and a maximum withdrawal limit of 3 times the bonus amount make it less attractive. It could be worth a try if you’re okay with these restrictions and mainly play slot machines, but the terms are strict.
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In our detailed analysis Casino Hermes showcases both strengths and weaknesses. The game selection is diverse, encompassing various genres, though the standard of quality and the degree of innovation could be elevated. While the casino maintains a standard level of security features, the investigation brought to light several sectors needing improvements for ensuring top-tier player security. The customer support available through live chat offers satisfactory assistance but the responsiveness could be more consistent. Overall, Casino Hermes, owned by Casinohermes LTD, provides a middling experience, suitable for all types players who value variety but may not meet the expectations of more discerning players.
Legit & Fairness 7.4/10 |
User Reviews 10.0/10 |
Payment Methods 7.8/10 |
Customer Support 8.0/10 |
Product Rating 8.2/10 |
Reputation 9.0/10 |
Min deposit | $/€15 |
Max cashout | $/€20000 |
Payout time | 1-2 days |
Game types | Roulette, Baccarat + 13 more Game typesSlotsTable gamesVideo PokerJackpotsBlackjackCrapsSic BoPokerClassic SlotsLive casinoArcade 5-Reel SlotsWheel of Fortune |
Slot games | 1804 |
Live games | 165 |
Vip program | Exclusive bonuses, Tiered Loyalty Programs + 1 more Vip programHigher payment limits |
Website Language | English , German + 4 more Website LanguageSpanishFrench Italian Portuguese |
Customer Support Language | English , German + 4 more Customer Support LanguageSpanishFrench Italian Portuguese |
Adela's Verdict
"After in-depth testing, Casino Hermes earns my recommendation as a fair and upright operator. It's licensing, reasonable terms, payment support, and responsive player service verify the trustworthy operations from Casinohermes LTD. The incorporation of popular payment methods and ties with esteemed providers significantly increases its appeal. While advising further individual review, Casino Hermes earns my endorsement having met benchmarks for ethical, player-friendly conduct across the board, with a rating of 8.1 out of 10."
Casino T&C Restrictive Terms |
Bonuses T&C Restrictive Terms |
Responsible Gaming 4 Options |
Pros | Cons |
---|---|
Regular audits ensure ongoing compliance. | Terms and conditions can be restrictive for players. |
Secure payment methods in place. |
Payment | Min deposit | Max withdrawal |
---|---|---|
€15 | €5000 | |
€15 | €5000 | |
WebPayZ | €15 | N/A |
Pay With Click | €15 | N/A |
€15 | N/A | |
€15 | N/A | |
€15 | N/A | |
€15 | N/A | |
Utorg | €15 | N/A |
€15 | €5000 | |
€15 | €5000 | |
€40 | €5000 | |
€15 | €5000 | |
€15 | €5000 | |
€15 | €5000 |
Min deposit | $/€15 |
Min. Withdrawal | $/€1 |
Max cashout | $/€20000 |
Payout time | 1-2 days |
Currencies | GBP, EUR + 3 more CurrenciesAUDCADNZD |
In our review of Casino Hermes, we found that the casino secures transactions with top-tier encryption and offers fee-free payment methods for deposits and withdrawals.
Pros | Cons |
---|---|
No fees are charged | The high minimum withdrawal amount of €100 may be restrictive |
Live Chat Yes |
Live Chat 24/7 Yes |
Response Time Fast (1-5 min) |
Helpful Chat Not helpful |
FAQ No |
Email support@casinohermes.com |
The next step in our review is to contact the Casino Hermes support team. We asked a couple of questions via live chat and e-mail to get an opinion on their expertise.
Support Features | Our Editor’s Verdict |
---|---|
Live Chat Interaction | I found the live chat helpful and fast but could improve. |
Email Interaction | I thought the email support was thorough but slower than live chat. |
FAQ’s in-depth | No dedicated FAQ section; self-help access is limited. |
For this Casino Hermes review, I found the customer support to be okay, but it could be better. The live chat is available 24/7, which is helpful, but the service isn’t always consistent. There isn’t a dedicated FAQ section, so finding answers to common questions might be harder. The email support is detailed, but it’s not great if you need a quick response. If you need help, live chat is your best option, but don’t expect it to be perfect every time.
Game Providers 36 |
Slot games 1804 |
Live games 165 |
Usability Slow Performance |
Apps No Apps |
Casino Hermes games offer a strong slot experience with good variety, flexible betting limits, and quality titles. Our reviewer believes there’s room for improvement in provider diversity and RTP transparency, but it’s a solid choice for slot players.
Casino Hermes live dealer games offer a decent experience with good streaming quality and professional dealers. However, the selection of 165 live games is somewhat limited. Expanding the variety and adding more interactive features could make the offering more competitive.
The usability of Casino Hermes is generally good, with easy site navigation, good mobile compatibility, and decent loading speeds. However, pages don’t load instantly, which might affect the experience a bit. The lack of a dedicated Casino Hermes app could be a downside for some, but the mobile site works well.
Licenses Curacao |
Online since 2015 |
Third Party Reviews Poor |
Gambling Products 2 |
Curacao - 365/JAZ |
Online Casino
Betting
Bingo
Poker
Brick & Mortar
Our Casino Hermes review reveals some insights about the reputation of this casino. Casino Hermes has been operating on the market since 2015, in these years it has built a strong reputation in online gambling.
Section | Verdict |
---|---|
Licensing and Regulation | Casino Hermes is licensed by Curacao eGaming, offering basic regulatory oversight. |
Security Measures | Casino Hermes uses SSL encryption to protect your data and ensure secure transactions. |
Fairness of Games | Games are powered by a Random Number Generator (RNG) that is regularly tested, though it lacks certification from top bodies like eCOGRA. |
Player Feedback | Players appreciate the game variety and bonuses, but some complain about slow withdrawals and customer service issues. |
Conclusion on Reputation | Overall, Casino Hermes has a decent reputation but could improve in transparency and withdrawal speed. |
Our Casino Hermes review found the casino offers a good game mix, strong security and a user-friendly site. However, it could improve its live game selection and payout speeds. It’s a solid choice for casual players, but may not satisfy high rollers.
Why we picked Casino Hermes
We reviewed Casino Hermes for its balanced gaming experience, strong security, and variety of popular slots. It’s user-friendly and works well on mobile, making it a reliable option for many players.
What sets Casino Hermes apart from its competitor
Casino Hermes stands out with its focus on security, professional live dealers, and quality slots from top providers. While it lacks a dedicated app, the mobile site performs well. To stay competitive, it should enhance its live game offerings and speed up withdrawals.
Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
---|---|---|---|---|---|---|---|
1804 | 165 | 2015 | $/€15 | $/€20000 | 1-2 days | 24/7 | |
707 | 270 | 2000 | $/€10 | $/€16000 | 2 days | 24/7 | |
8925 | 249 | 2023 | $/€20 | $/€30000 | 3 days | 24/7 | |
4200 | 122 | 2020 | $/€10 | $/€20000 | 2 days | 24/7 | |
12900 | 535 | 2024 | $/€10 | $/€20000 | 2-3 days | Not 24/7 | |
4125 | 36 | 2023 | $/€10 | $/€100000 | 3 days | 24/7 |
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At CasinoAlpha, ensuring a trusted and comprehensive analysis. Casino Hermes undergoes an intensive testing phase followed by an additional review process dedicated to crafting the review – culminating in a detailed CasinoAlpha Rating of 8.4 out of 10 . Our process includes a meticulous examination of payment methods to verify their efficiency and security. Furthermore, we extensively test a variety of slots and live games to assess the quality and fairness of the gaming experience at Casino Hermes. This review reflects our commitment to providing up-to-date and accurate information ensuring that our evaluations remain relevant and trustworthy for our players.
Review | Details |
---|---|
Reviewer | Adela Mariuta |
CasinoAlpha Rating | 8.4 /10 |
Test Duration | 8 Hours |
Review Duration | 29 Hours |
Deposit Methods Checked | Yes |
Withdrawal Methods Checked | Yes |
Slots Tested | Yes |
Live Games Tested | Yes |
Published Date | Sep 2024 |
Updated Date | Nov 2024 |