- Complete your registration on CasinoLab using our link and submit the required verification documents.
- You have to activate the bonus in the Profile section and deposit a minimum amount of €20.
- The first 20 bonus spins are available to be claimed from the moment the qualifying deposit is made, for the next 24 hours.
CasinoLab User Reviews and Ratings
Rate & Write a Review
CasinoLab Review
Our comprehensive review of CasinoLab reveals a diverse array of features. The game selection is diverse, encompassing various genres, though there's room for improvement in quality and innovation. While the casino maintains a standard level of security features, our investigation revealed some areas where improvement is needed to ensure optimal player protection. While the live chat customer service is competent the consistency of their responsiveness leaves room for improvement. Overall, CasinoLab, owned by Genesis Global Limited, provides a middling experience, suitable for all types players who value variety but may not meet the expectations of more discerning players.

8.8/10 |
6.4/10 |
7.8/10 |
7.6/10 |
9.2/10 |
CasinoLab Overview
Min deposit | $/€10 |
Max cashout | $/€7000 |
Payout time | 2-3 days |
Game types | Roulette, Baccarat, Slots+ 17 more |
Slot games | 18390 |
Live games | 838 |
Vip program | Cashback, Exclusive bonuses, Vip support+ 2 more |
Languages website | English , Arabic , Czech + 13 more |
Payment methods | Visa, MasterCard, Neteller+ 15 more |
Is CasinoLab Safe? Analysing Fairness and Security
Casino T&C Reasonable Terms |
Bonuses T&C Reasonable Terms |
Responsible Gaming 8 Options |
After reviewing Golden Panda Casino, our experts have intensively tested the casino’s security, trustworthiness, and privacy. Through this in-depth review, our aim is to give players an accurate idea of how the casino protects them and keeps their information private.
Criteria | Details | Verdict |
---|---|---|
Licensing Information | Golden Panda Casino is run by the Curaçao Gaming Control Board (GCB) and, in some places, is licensed by Costa Rica. Curaçao offers some oversight, but Costa Rica’s laws are less strict. | Fair |
Safety | CasinoLab uses administrativ and technical to protect player data. From this perspective, all sensitive information is fully safe while gambling here. | Good |
Regulatory Compliance | Golden Panda Casino exports personal data outside of the EU/EEA but claims to implement safeguards like Standard Contractual Clauses. Compliance information is however limited. | Fair |
Fair Gaming Practices | There is no public evidence that Golden Panda Casino’s games are independently tested by eCOGRA or Gaming Laboratories International (GLI). . The casino offers games from various providers. Some of these providers may have their own RNG certifications, but without explicit information, it’s unclear if all games at Golden Panda Casino meet fair play standards. | Poor |
Responsible Gambling Measures | Golden Panda Casino provides responsible gaming tools such as self-exclusion and deposit limits to help players stay in control. | Good |
Golden Panda Casino shows effort in security and responsible gaming but lacks transparency in fair gaming practices.
Your Guide to CasinoLab Payments - Deposits & Withdrawals
Min deposit 10 $/€ |
Min. Withdrawal 10 $/€ |
Max cashout 7000 $/€ |
Payout time 4 days |
Currencies
Deposit Methods:
You can fund your player account using various options like:
- Credit/Debit Cards: Visa and MasterCard are accepted, which provides a quick method of depositing.
- E-wallets: Apple Pay and Google Pay provide fast and easy transactions.
- Cryptocurrencies: The casino accepts several cryptocurrencies, such as Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), and more. With these, you can make anonymous and secure deposits
- Bank Transfers: For those who prefer traditional banking.
The minimum deposit amount is €10 and the maximum amount can vary, but the majority of methods have it set at €5000.
How to deposit:
- Open your Golden Panda Casino account and log in.
- Go to the “Deposit” or “Cashier” area.
- Select your preferred deposit method.
- Enter the deposit amount and any information that is needed.
- Verify the transaction.
- Funds should appear in your account shortly.
Withdrawal Methods:
You can withdraw money using a limited selection of payment methods:
- Cryptocurrencies: The quickest processing times, frequently within a day, are provided by options like Bitcoin, Ethereum, Litecoin, and others.
- Bank Transfers: Although they are possible, traditional bank transfers could take longer to complete.
The minimum withdrawal amount is at at €25. The daily, weekly, and monthly withdrawal limits are €4,000, €10,000, and €20,000, respectively.
How to withdraw funds:
- Log in to your account.
- Visit the Cashier or Withdrawal page.
- Select your withdrawal method.
- Fill in the amount you would like to withdraw.
- Submit a request.
- Wait for processing; this will vary by method.
Withdrawal Times:
The withdrawal processusually takes around 2-3 days.Our reviewing team has concluded that CasinoLab has slot payouts. Cryptocurrency withdrawals are usually processed the fastest, while bank transfers may take between 3 to 5 business days.
Tips for faster transactions:
- Avoid Multiple small withdrawals. Requesting larger, less frequent withdrawals can sometimes be processed faster than multiple smaller transactions.
- Make sure your deposit method allows withdrawals. Certain deposit options, such as Paysafecard or some credit cards, allow deposits but do not allow withdrawal.
Fees and Charges:
Golden Panda Casino does not explicitly state fees for deposits or withdrawals. However, it’s advisable to check with your chosen payment provider for any potential ones.
Customer Support at CasinoLab - How to Get Help When You Need It
Live Chat Yes |
Live Chat 24/7 Yes |
Response Time Fast (1-5 min) |
Helpful Chat Helpful |
FAQ Extensive |
Email support@casinolab.com |
Language Options
Having tested CasinoLab’s support system, our reviewers gathered all the information you need when it comes to reaching for help.
Support Channels:
- Live Chat: The primary support method, available 24/7 across multiple languages. During our analysis, we experienced a queue time of approximately 10 minutes, which is reasonable for a busy platform.
- Email Support: Customers can reach out directly at support@casinolab.com for more detailed inquiries or issues that require extensive documentation.
Response Times:
The customer support agents replies are usually within 1-5 minutes, which matches the rating of response time as fast. Our experience with the chat when we contacted them was overall good, but the wait times can sometimes be up to 10 minutes at peak times.
Support Quality:
The quality of the help provided and responses both via live chat and e-mail are generally good and fast. Agents demonstrated a omprehensive product knowledge, and the ability to provide useful information.
Additional Support Features:
- FAQ Section: Extensive resources covering common questions and potential issues, so players can find their answers quickly in this section.
- Multilingual Support: Dedicated support in 16 languages.
How CasinoLab’s Reputation Stands Up: Licensing, Security, and Third-Party Reviews
Licenses MGA |
Online since 2024 |
Third Party Reviews Poor |
Gambling Products 4 |
Licenses
![]() | MGA - MGA/B2C/314/2015 |
Gambling Products
Online Casino
Betting
Bingo
Poker
Brick & Mortar
CasinoLab maintains a good reputation within the online casino space, offering players plenty of games from top developers. It boasts great performance, a simple interface, and protected payment options, all of which ensure the game is secure and fun. However, there are some things, including the speed of withdrawal processing and KYC, where there could be improvement. Also, there is no readily available RNG and auditing details, which can be a big drawback for some players. n general, CasinoLab is a trustworthy site, yet users need to be informed about all its details.
CasinoLab Top 3 Alternatives

Rollxo Casino
Pros
- Various slot options, over 9000
- Fast payout process
- Apps for mobile devices
Cons
- Only available in 4 international languages
Verdict
Rollxo Casino is a relatively new online casino that still has to build its reputation for dependability and security as it was founded in 2024. However, it has an amazing collection of 9500+ slot games, far more than the industry average and offering gamers a wide range of choices.
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CasinoStars
Pros
- 9000+ slot library
- Great live game selection
- Both fiat and crypto payments
- Fast 24/7 live chat
Cons
- Slightly high minimum deposit of €30
- Licensed only by Curacao
- No apps available
Verdict
CasinoStars is a casino emerged in 2024, licensed by the government of Curaçao. Being still new on the casino market it has not yet had the opportunity to prove its reliability and safety. However, it has a selection of 9219 slot games, which is by no means small, with new and well-known titles.
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Royalspin Casino
Pros
- No maximum cashout limit
- Fast payouts within a day
- More than 20 payment methods
- Over 110 live games
Cons
- Not all customer support methods available
- Not all game types available
Verdict
RoyalSpin Casino stands out as a reliable online casino with its wide range of gaming options, including over 4000 slots and 115 live dealer games. With a minimum deposit of $20 and no maximum cashout limit, it caters to both casual players and high rollers. The casino offers a variety of payment methods, including e-wallets like Neteller, Apple Pay, Revolut and cryptocurrencies, ensuring quick payouts within 1 day. Its user-friendly design and compatibility with major browsers make it accessible to a broad audience.
Read ReviewCasinoLab Verdict - Pros, Cons, and What It Offers
CasinoLab delivers a good gaming experience with a large library of games, top-notch software providers, and a platform designed for user-friendliness. The website performs well on mobile and desktop, which makes it an enjoyable experience for players. Yet, the lengthy processing of withdrawals and KYC approval may be off-putting to certain players.
Pros:
- Over 18,000+ slot games and 800+ live dealer options.
- Fast and responsive customer support services
- The site runs without major bugs or lag
Cons:
- The payouts are processed in 2-3 days, which is slow
- There is no dedicated mobile app
- Identity checks may take 3+ days
CasinoLab vs Competitors: How It Compares to Other Top Casinos
Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
---|---|---|---|---|---|---|---|
![]() | 18390 | 838 | 2024 | $/€10 | $/€7000 | 2-3 days | 24/7 |
![]() | 4450 | 400 | 2023 | $/€10 | $/€15000 | 3 days | 24/7 |
![]() | 8100 | 819 | 2022 | $/€20 | $/€15000 | 1 day | 24/7 |
![]() | 3868 | 605 | 2024 | $/€15 | $/€10000 | 1 day | 24/7 |
![]() | 10000 | 234 | 2024 | $/€10 | $/€20000 | +3 days | 24/7 |
![]() | 8840 | 690 | 2020 | $/€10 | $/€5000 | 1-2 days | 24/7 |
How We Review CasinoLab - Our Methodology Explained
At CasinoAlpha, our approach to reviewing CasinoLab combines depth with transparency. CasinoLab is subjected to an intensive testing and review process leading to a precise CasinoAlpha Rating of 8 out of 10 . Our process includes a meticulous examination of banking methods for both deposits and withdrawals to verify their efficiency and security. Furthermore, we extensively test a variety of slots and live games to assess the quality and fairness of the gaming experience at CasinoLab. thereby ensuring the ongoing relevance and trustworthiness of our evaluations for our players.
Review | Details |
---|---|
Reviewer | Adela Mariuta |
CasinoAlpha Rating | |
Test Duration | 3 Hours |
Review Duration | 25 Hours |
Deposit Methods Checked | Yes |
Withdrawal Methods Checked | Yes |
Slots Tested | Yes |
Live Games Tested | Yes |
Published Date | Mar 2025 |
Updated Date | Apr 2025 |
CasinoLab Rankings Across Our Categories
Category | Trending |
---|---|
Best Online Casinos | Top 20 |
100% Deposit Bonus | Top 20 |
Best Casino Bonuses | Top 5 |