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User Review
Quick Verdict
Overview
Author Verdict
Legit and Fairness
Deposit and Withdrawal
Product Rating
Reputation
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How We Test
Top Categories- Visit the Cosmo Casino website.
- Register for an account and complete the verification process.
- Make a minimum deposit
- Wait for your bonus will be credited to your account
- ReportMore detailsBonus InfoMin deposit$/€10Wagering200X (Winnings)Max cashoutNo limitSpins150Valid only for gamesMega MoolahHow to claim itBonus Verdict
If you are a fan of Mega Moolah, our experts recommend the 150 Free Spins offer from Cosmo Casino and also if you are comfortable with the high wagering requirement. Upon making a minimum deposit of $/€10, you will receive 150 spins, and the winnings from these spins come with a 200x wagering multiplier, and there is no limit on the maximum cashout value.
Cosmo Casino provides exceptional customer service with a 24/7 Support Centre, ensuring that all email and live chat queries are addressed promptly.
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Cosmo Casino User Reviews and Ratings
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Kenny Herman
Reviewed on Oct 28, 2024Ok
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Cosmo Casino Review
Our comprehensive review of Cosmo Casino reveals a diverse array of features. The game selection is diverse, encompassing various genres, but the overall quality and innovation could be more pronounced. While the casino maintains a standard level of security features, our analysis identified several areas requiring enhancements for maximum player security. The help offered by the live chat customer support is satisfactory but a more consistent rapidity in replies is desirable. Overall, Cosmo Casino, owned by Apollo Entertainment Limited, provides a middling experience, suitable for casual players who value variety but may not meet the expectations of more discerning players.
 Legit & Fairness 6.6/10 |
 User Reviews10.0/10 |
 Payment Methods 7.8/10 |
 Customer Support7.8/10 |
 Product Rating 6.0/10 |
 Reputation 6.4/10 |
Cosmo Casino Overview
| Min deposit | $/€10 |
| Max cashout | $/€16000 |
| Payout time | 2 days |
| Game types | Video Poker, Table games, Craps+ 14 more |
| Slot games | 750 |
| Live games | 264 |
| Vip program | Exclusive bonuses, Birthday bonuses, Vip support+ 2 more |
| Website Language | English |
| Payment methods | Visa, MasterCard, PayPal+ 10 more |
Our Expert's Opinion: Is Cosmo Casino the Right Choice for You?
Adela's Verdict
Is Cosmo Casino Safe? Analysing Fairness and Security
Casino T&C Restrictive Terms |
Bonuses T&C Restrictive Terms |
Responsible Gaming 12 Options |
Our team pays special attention to the legitimacy and fairness of a casino, being a crucial point in our research. We analyse the responsible gambling and safety tabs thoroughly, bringing you all you need to know about Cosmo Casino’s safety protocols.
- Cosmo Casino legitimacy
Cosmo Casino license is offered by the Kahnawake Gaming Commission. Unlike the more stern licenses on the market, this one has a lower level of legitimacy, though still keeping a firm hand on the security proving Cosmo Casino legit. If the casino had employed the help of licenses such as the MGA, our mark would have been a bit higher.
- Fair Play
When it comes to fair play, Cosmo Casino dedicated a special tab in its footer for all the independent auditors, special checks and fair play protocols it has on deck. Cosmo has an independently reviewed Random Number Generator, which ensures game outcomes are completely random and not tinkered with. Furthermore, when gaming, players can check their wagering history through PlayCheck, an independent auditor that further ensures fairness. eCOGRA is another independent auditor that is 100% mandatory for any and all casinos.
- Cosmo Casino Safety & Player Protections
Moving on from the more technical aspect and to Cosmo Casino’s player protection measures, this online casino site includes a handful of responsible gambling tools and resources. Certain limits are put into place for players’ sake, including deposit limits, self-limits (self-exclusion, casino limitations, and minor policies), and self-assessment tests players can take to check themselves for potential addiction.
- Overall Verdict
Cosmo Casino offers solid fairness and player protection measures, though its Kahnawake Gaming Commission license is less stringent than some top licenses, which impacts its overall legitimacy rating. The casino promotes fair play with an independently reviewed Random Number Generator and allows players to check their betting history via PlayCheck. eCOGRA certification further supports game fairness. For player protection, Cosmo provides tools like deposit limits, self-exclusion options, and links to support organizations such as Cyberpatrol and Cybersitter.
Your Guide to Cosmo Casino Payments - Deposits & Withdrawals
Min deposit 10 $/€ |
Min. Withdrawal 50 $/€ |
Max cashout 16000 $/€ |
Payout time 3 days |
Currencies
| Payment | Min deposit | Max withdrawal |
|---|---|---|
 | €10 | €4000 |
 | €10 | €4000 |
 | €10 | €4000 |
 | €10 | N/A |
 | €10 | N/A |
 | €10 | N/A |
 | €10 | N/A |
 | €10 | N/A |
 | €10 | N/A |
 | €10 | €4000 |
 | €10 | N/A |
 | €10 | N/A |
 | €10 | N/A |
- Deposit Methods
Cosmo Casino uses over 20 payment methods, including cryptocurrencies, for deposits. These include standard picks like Visa, Mastercard, Neteller, and Skrill, as well as rare ones like Paysafecard and Neosurf.
- Withdrawal Methods
To withdraw, you can basically use most of the deposit methods Cosmo Casino has. Keep in mind that bank transfer is one of the payment methods you cannot use to cash out, like Paysafecard. Cosmo Casino payouts done via e-wallets are usually much faster than their card counterparts, from our experience. One tip from us is to make sure that casinos allow you to cash out your winnings from bonuses via Skrill and Neteller since a handful of casinos specifically leave out these options.
- Withdrawal Times
The Cosmo Casino withdrawal time is set at approximately 2 days. Based on our prior research for other casinos and online slot sites, the process is quite fast, though we have reviewed casinos that payout instantly. If you’re a new player and don’t really mind the 2-day withdrawal process, this casino may be for you. On the contrary, if you are a seasoned player and are looking for instant cashouts, our experts have curated a list of instant payout casinos you are welcome to check out.
- Fees
We were surprised to see that some payment methods at Cosmo Casino do incur fees. Among the 8 payment options available, debit cards are the only ones to incur fees on withdrawals over €3000. If you’d like to cash out more than €3000 at once, a €100 fee will be required. Thus, make sure to read the terms and conditions associated with withdrawals and deposits extra carefully. Luckily, Cosmo Casino is transparent with its T&Cs section, detailing all you need to know about these processes.
- Minimum and Maximum Limits
Cosmo Casino is part of the €10 minimum deposit casinos list, with a €16000 maximum cashout across most of the payment methods available. Though this maximum cap is considered low by our standards – some casinos do not impose any limits, giving players all the freedom – lower withdrawal limits can also act as a safety tool for players to keep their spending in check. The minimum withdrawal is €50, though, which could be lowered to at least €20. As far as our research goes, there are no limits on how much players can deposit in one sitting.
- Overall verdict
The deposit and withdrawal processes are both swift and easy to do, with payout methods like Neosurf being available. This option specifically is quite rare to see, so whenever we come across it, it is our mission to point it out. Make sure you check out our other online casinos with Paysafecard since some of them offer instant and low minimum deposits.
Customer Support at Cosmo Casino - How to Get Help When You Need It
Live Chat Yes |
Live Chat 24/7 Yes |
Response Time Slow (11-30 min) |
Helpful Chat Misleading |
FAQ Incomplete |
Email support@crhelpdesk.com |
Language Options
Website Languages
Support Languages
One important factor we usually check out about a casino is its customer support, and Cosmo Casino includes most of the mandatory support channels: live chat, email and FAQ section. What we did not see, though, is a phone support feature.
| Cosmo Casino Support Features | Alpha’s Take |
|---|---|
| Support channels | We appreciate the existence of a live chat feature, an email and an FAQ section. This way, players can pick and choose their preferred method and get the answers they need. The absence of phone support is a drawback, though. |
| Live Chat Availability | Cosmo Casino live chat feature is available 24/7. New players especially need extra help, so the availability of 24 hours for 7 days a week is definitely handy. |
| Response time | The response time is very slow at Cosmo Casino, with answers from live chat agents taking over 30 minutes to reach us. |
| Support Quality | On top of the fact that the agents take too long to respond, the quality of the responses leave much to be desired. We did not get the answers we needed, and in the end resorted to sending an email instead. |
| Support agent interaction | The support agents at Cosmo Casino are quite friendly, though as our previous point entails we did not get the answers we needed. |
| Overall Verdict | From our time spent on Cosmo Casino’s website, it is quite clear that the casino has much to improve in the support department. The response time could be shorter, and the FAQ section must be updated. |
Cosmo Casino Products: Slots, Table Games, and Live Casino
Game Providers 39 |
Slot games 750 |
Live games 264 |
Usability Slow Performance |
Apps Desktop app |
Game types
Game providers
In our review of Cosmo Casino, we focus on 3 crucial aspects: the variety and quality of slots, the platform’s usability, and the live game experience. We evaluate the slots for their range, graphics, and gameplay features, assess the overall user experience for ease of navigation and functionality, and examine the live games for their quality and interaction. By looking at these key areas, we aim to provide a comprehensive assessment of how well Cosmo Casino delivers an engaging and enjoyable gaming experience.
Slots
- Types of Slots: As an emerging online slot site, Cosmo Casino includes progressive slots, classic and video slots in its portfolio. Another drawback is the lack of rare slot types like Keno, Slingo and Megaways.
- Popular Slot Titles and Themes: Once you complete the Cosmo Casino sign up process, you’ll be able to try out popular slot titles such as Immortal Romance, Mega Moolah, Thunderstruck II, and many many more.
- RTP Information: We especially pay close attention to a casino’s RTP. An RTP percentage, or casino payout rate, refers to the probability of a casino actually paying out. The higher the RTP, the bigger the chances are you’ll receive winning in the end. Cosmo Casino is one of the few casinos we’ve seen that states its RTP on its home page. The casino has an RTP of 97%, which is the minimum amount we take into consideration. The top 3 highest-RTP slots we’ve noticed at Vilento are Immortal Romance, Terminator 2 and Bridesmaids.
Best Cosmo Casino Slots
| Slot Title | Type | Theme | RTP (%) |
|---|---|---|---|
| Immortal Romance | Video slot | Romance, Vampires | 96,86% |
| Terminator 2 | Video slot | Movie, Fantasy | 96,62% |
| Bridesmaids | Video slot | TV Show | 96,71% |
Verdict on Slots
- Cosmo Casino offers a standard variety of slots, though the main game types we’re usually looking for are lacking.
- It’s of the utmost importance that the main themes, games and providers are covered, which were achieved here in the catalogue of roughly 800 slots. Cosmo Casino games have a reasonably high RTP of 97%, which is to be appreciated.
- CasinoAlpha’s Final Verdict on Slots: Fair.
Live Dealer Games
- Available Games
As a seasoned player or a beginner at Cosmo Casino who prefers live dealer games, you may be disappointed to hear that live Baccarat is missing from this online live casino. Instead, you can try out live Roulette and Blackjack, alongside live Poker, which is quite rare to find. From what we’ve seen the casino also lacks live game shows, if that is something you’re looking for.
- Quality of Live Streaming
The quality of the live streams at Cosmo Casino is good overall, though we’ve had some problems on the Cosmo Casino app for desktop, with some streams being buggy, thus lowering your quality to 360p. We’ve noticed that this usually happens in Blackjack lobbies, regardless of the provider or game – this leads us to believe that there may be some issues from the casino itself, and not our Internet connection or devices.
- Professional Quality of Live Dealers
Despite the streaming quality being on the poorer side, our experiences with Cosmo Casino’s live dealers have been way better. The dealers are professional, friendly, and engaging, making up for any shortcomings in the video quality. We were surprised to see that each dealer was responding to chats and holding conversations with players, which definitely helped create a great atmosphere overall.
| Game | Variations | Streaming Quality | Dealer Professionalism |
|---|---|---|---|
| Blackjack | Atlantic City Blackjack | Reasonable | Great |
| Roulette | European Roulette | Good | Excellent |
| Poker | All Aces Poker | Fair | Good |
Verdict on Live Dealer Games
- Summary of the overall live dealer game variety: Cosmo Casino offers a diverse range of live dealer games, ensuring there’s something for everyone. From classic Blackjack to various roulette tables, the selection is broad and caters to different player preferences. Be warned that live Baccarat is missing.
- Evaluation of streaming quality and dealer professionalism: While the streaming quality at Cosmo Casino can be inconsistent, often dropping to 360p in Blackjack lobbies, the live dealers consistently impress. They are professional, friendly, and engaging, enhancing the gaming experience despite the occasional technical hiccup.
- Our verdict for live dealer games at Cosmo Casino: Fair.
Software Providers
- Providers
Cosmo Casino features around 24 providers, which is fewer than many other casinos. This selection includes reputable names like Play’n GO, Evolution, and Microgaming. Despite the smaller number, these providers ensure high game quality and reliability. Notable games include Play’n GO’s Book of Dead, Evolution’s Lightning Roulette and Dream Catcher, and Microgaming’s Mega Moolah.
- Quality and Reliability
Cosmo Casino’s game quality is strong, with top providers like Play’n GO, Evolution, and Microgaming. Play’n GO’s Book of Dead offers engaging gameplay with high volatility. Evolution’s Lightning Roulette and Dream Catcher provide immersive live gaming experiences. Microgaming’s Mega Moolah is renowned for its massive progressive jackpots. These providers ensure a reliable and engaging gaming experience.
Verdict on Software Providers:
- Summary of the overall quality and reliability of the software providers: Cosmo Casino features around 24 providers, including Play’n GO, Evolution, and Microgaming. Despite the smaller selection, these providers deliver high-quality games, with standout titles like Play’n GO’s Book of Dead, Evolution’s Lightning Roulette and Dream Catcher, and Microgaming’s Mega Moolah. This selection ensures a reliable and engaging gaming experience.
- Verdict on Cosmo Casino providers: Poor.
Mobile and Desktop Experience
- Cosmo Casino Mobile Performance
Cosmo Casino’s mobile website performs better than its desktop counterpart. Despite its simple design needing some polishing, the mobile platform offers easy navigation and good overall performance. With around 800 slots and 200 live games, players can enjoy a diverse gaming experience on the go. The user interface and efficient navigation make it a preferable choice for many users. It is important to note that no casino apps are available for either iOS or Android platforms.
- Desktop Performance
The desktop experience at Cosmo Casino is less favorable compared to the mobile version. The website feels messy and ill-organized, leading to a confusing user interface and sub-par performance. Although it offers the same variety of around 800 slots and 200 live games, the cluttered layout takes away from the overall user experience, making it less enjoyable to navigate and play.
| Platform | User Interface | Navigation | Performance |
|---|---|---|---|
| Mobile Website | Simple but needs polishing | Easy | Good |
| Desktop Website | Messy and ill-organized | Confusing | Sub-par |
Verdict on Mobile and Desktop Experience
- For us, the Cosmo Casino mobile experience was better than playing on the desktop. The main issue was the cluttered and confusing interface of the casino, which did not look like your usual online casino. We would recommend checking out the mobile website first.
- CasinoAlpha’s Final Verdict for Cosmo Casino: Good.
How Cosmo Casino’s Reputation Stands Up: Licensing, Security, and Third-Party Reviews
Licenses Kahnawake Gaming Commission |
Online since 2017 |
Third Party Reviews Poor |
Gambling Products 3 |
Licenses
| Kahnawake Gaming Commission - 00884 |
Gambling Products
Online Casino
Betting
Bingo
Poker
Brick & Mortar
Cosmo Casino, established in 2017, holds an active license from the Kahnawake Gaming Commission. With a reputation rating of 7.6/10, the casino’s third-party reviews are generally poor, which may impact its reliability. Despite this, the casino has some strong points in its payments department as well as slots. Though it has fewer licenses compared to some competitors, you can still rest assured that you’re safe. Players who already have a Cosmo Casino account consider it a good overall choice when it comes to what Cosmo Casino provides, such as slot games, live casino games, table games, and others, as we’ve seen in their online casino reviews.
Cosmo Casino Top 3 Alternatives
Royalspin Casino
Pros
- No maximum cashout limit
- Fast payouts within a day
- More than 20 payment methods
- Over 110 live games
Cons
- Not all customer support methods available
- Not all game types available
Verdict
RoyalSpin Casino stands out as a reliable online casino with its wide range of gaming options, including over 4000 slots and 115 live dealer games. With a minimum deposit of $20 and no maximum cashout limit, it caters to both casual players and high rollers. The casino offers a variety of payment methods, including e-wallets like Neteller, Apple Pay, Revolut and cryptocurrencies, ensuring quick payouts within 1 day. Its user-friendly design and compatibility with major browsers make it accessible to a broad audience.
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BetPlays Casino
Pros
- 7000+ slots with a huge diversity
- 500+ popular live dealer games
- $/€20 minimum deposit
Cons
- $/€10000 max. cashout limit
- Limited payment options
Verdict
BetPlays is an online casino known for its great selection of both slots and live dealer games. Our team was impressed to find over 7000 slot games and 562 live games available to play. The minimum deposit required to start playing is just $/€20, making it accessible to all players. Most slots have a minimum bet of $/€0.10, while live games usually require a minimum of around $1 - a range that our team found to be reasonable. BetPlays accepts deposits and withdrawals via standard payment methods such as Visa and Mastercard, as well as e-wallets such as Astropay and MiFinity. While our overall experience was positive, we did notice that BetPlays could improve their withdrawal processing speed and the availability of live support.
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Sloto Stars Casino
Pros
- Includes Keno games
- Swift 24/7 support
- Supports multiple currencies
Cons
- 4 payment methods
- No app versions
Verdict
Sloto Stars Casino is a premier online casino for crypto payments, perfect for players wanting to utilize digital currencies. Accepting 5 different cryptocurrencies in addition to Visa, it enables fast, anonymous play backed by blockchain security. The 375 high-quality slots from RTG, SpinLogic and Visionary cater to crypto enthusiasts who value transparency, decentralization and provable fairness through hash-linked gameplay available here.
Cosmo Casino Verdict - Pros, Cons, and What It Offers
- Overall Rating: 6.9/10
- Pros: high RTP, good mobile performance, steady range of slots, balanced range of responsible gaming tools.
- Cons: less-stringent license, average customer support, no Baccarat games, fees on withdrawals higher than €3000.
Overall, Cosmo Casino offers a solid selection of games and good mobile performance. However, it only has a Kahnawake Gaming Commission license, which is less rigorous than some other licenses. Customer support is slow, lacks phone options, and the desktop site is difficult to navigate. Additionally, there are fees on large withdrawals. While the casino provides good player protection and a high RTP for slots, its overall experience may not meet everyone’s needs.
Cosmo Casino vs Competitors: How It Compares to Other Top Casinos
| Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
|---|---|---|---|---|---|---|---|
| 750 | 264 | 2017 | $/€10 | $/€16000 | 2 days | 24/7 |
 | 6802 | 80 | 2023 | $/€10 | $/€20000 | 2-3 days | Not 24/7 |
 | 1340 | 122 | 2019 | $/€10 | $/€500 | 2 days | Not 24/7 |
 | 8198 | 725 | 2013 | $/€5 | $/€10000 | 24H | 24/7 |
 | 8100 | 1482 | 2020 | $/€20 | $/€20000 | 2-3 days | 24/7 |
 | 280 | 0 | 2017 | $/€20 | $/€30000 | 2 days | 24/7 |
Explore Cosmo Casino’s Sister Sites - Find Casinos With Similar Experience
How We Review Cosmo Casino - Our Methodology Explained
At CasinoAlpha, we take pride in our comprehensive and transparent review methodology for Cosmo Casino. Through an exhaustive testing and review phase led by our seasoned expert – Cosmo Casino is awarded a CasinoAlpha Rating of 7.4 out of 10 . Our process includes a meticulous examination of deposits and withdrawal methods to verify their efficiency and security. Furthermore, we extensively test a variety of slots and live games to assess the quality and fairness of the gaming experience at Cosmo Casino. Through this Cosmo Casino review we demonstrate our commitment to delivering timely and accurate information.
| Review | Details |
|---|---|
| Reviewer | Adela Mariuta |
| CasinoAlpha Rating | |
| Test Duration | 8 Hours |
| Review Duration | 53 Hours |
| Deposit Methods Checked | Yes |
| Withdrawal Methods Checked | Yes |
| Slots Tested | Yes |
| Live Games Tested | Yes |
| Published Date | Jun 2024 |
| Updated Date | Oct 2024 |
Cosmo Casino Rankings Across Our Categories
| Category | Trending |
|---|---|
| €10 Deposit Bonus | Top 20 |
| Muchbetter Casinos | Top 20 |
