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CrownPlay Casino User Reviews and Ratings
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CrownPlay Casino Review
CrownPlay Casino presents a mixed picture in our thorough evaluation of its offerings. The game selection is diverse, encompassing various genres, though the standard of quality and the degree of innovation could be elevated. While the casino maintains a standard level of security features, the investigation brought to light several sectors needing improvements for ensuring top-tier player security. The help offered by the live chat customer support is satisfactory but a more consistent rapidity in replies is desirable. Overall, CrownPlay Casino, owned by Rabidi N.V., provides a middling experience, suitable for all players who value variety but may not meet the expectations of more discerning players.
 Legit & Fairness 6.8/10 |
 Payment Methods 8.0/10 |
 Customer Support7.6/10 |
 Product Rating 9.0/10 |
 Reputation 7.4/10 |
CrownPlay Casino Overview
| Min deposit | $/€15 |
| Max cashout | $/€20000 |
| Payout time | 3 days |
| Game types | Video Poker, Table games, Craps+ 15 more |
| Slot games | 11200 |
| Live games | 302 |
| Vip program | Cashback, Exclusive bonuses, Vip support+ 2 more |
| Languages website | English , Czech , German + 7 more |
| Payment methods | Visa, MasterCard, Neteller+ 14 more |
Our Expert's Opinion: Is CrownPlay Casino the Right Choice for You?
Adela's Verdict
Is CrownPlay Casino Safe? Analysing Fairness and Security
Casino T&C Restrictive Terms |
Bonuses T&C Restrictive Terms |
Responsible Gaming 6 Options |
- CrownPlay Casino legitimacy: Fair
- Casino Payout: Excellent
- Safety at CrownPlay Casino: Good
- Security and Responsible Tools: Excellent
Pros & Cons of legitimacy and fairness
| Pros | Cons |
|---|---|
| Offers many tools for responsible gambling | No certificate from third-party auditing organizations |
| Features SSL encryption to ensure safety | The license is not the best |
Your Guide to CrownPlay Casino Payments - Deposits & Withdrawals
Min deposit 15 $/€ |
Min. Withdrawal 20 $/€ |
Max cashout 20000 $/€ |
Payout time 5 days |
Currencies
| Payment | Min deposit | Max withdrawal |
|---|---|---|
 | €20 | €3000 |
 | €20 | €3000 |
 | €20 | €5000 |
 | €20 | N/A |
 | €20 | €2500 |
 | €20 | €5000 |
 | €20 | €5000 |
 | €20 | €5000 |
 | €20 | N/A |
 | €20 | €5000 |
 | €20 | €2250 |
 | €20 | N/A |
 | €20 | N/A |
 | €20 | €5000 |
 | €20 | N/A |
 | €20 | €5000 |
 | €30 | €5000 |
 | €20 | €5000 |
 | €20 | €5000 |
 | €20 | €5000 |
 | €20 | €5000 |
 | €20 | €5000 |
 | €20 | €5000 |
 | €20 | €5000 |
 | €20 | €5000 |
 | €20 | €5000 |
CrownPlay Casino offers more than 10 deposit and withdrawal methods, which may vary depending on your location. For deposits, you can choose from Mastercard, Skrill and Neteller, Interac, Neosurf, and Cryptocurrencies like Bitcoin and Ethereum.
Depending on the option, the minimum deposit is $20, while the maximum is $5,000. CrownPlay Casino processes deposits instantly and does not charge a fee.
Withdrawals are also straightforward using many of the same options above, including bank transfers. The minimum withdrawal for most options is $20, except for bank transfer, which is $50. In contrast, the maximum amount you can withdraw is $5,000 for all options.
- Deposit process: Excellent
- Withdrawal process: Excellent
- Payout Times: Great – up to 3 days
- Limits: Great – $5,000
- Fees: Excellent – N/A
Pros & Cons of Deposits & Withdrawals
| Pros | Cons |
|---|---|
| Good range of payment options | Minimum withdrawal for some payment options is high |
| Deposits are instant | Some regions may not have full access to all payment options |
| There are no fees attached to payments |
Customer Support at CrownPlay Casino - How to Get Help When You Need It
Live Chat Yes |
Live Chat 24/7 Yes |
Response Time Slow (11-30 min) |
Helpful Chat Not helpful |
FAQ Incomplete |
Email support@crownplay.com |
Language Options
Languages website
Support languages
If you ever run into a hitch at CrownPlay Casino, simply click the “Help Center” button underneath the page. This will direct you to the various help outlets available.
You can choose from the 24/7 live chat or email support@crownplay.com. The live chat is best for instant responses, but you may need to wait a day if you send an email. From our experience, the support team is knowledgeable and always willing to help with issues.
If you prefer sorting out issues yourself, we recommend you use the FAQs page.
| Support Features | Our Editor’s Verdict |
|---|---|
| Live Chat Interaction | From my experience during this CrownPlay Casino review, the 24/7 live chat is the best option for getting help. I sent a message and received a response almost instantly. My support agent was helpful and seemed to know what he was doing. |
| Email Interaction | I recommend sending an email if you don’t want urgent responses. With this option, you might need to wait a day or two for a response. |
| FAQ’s in-depth | I found the FAQs page to be reasonably extensive. There were answers to questions relating to accounts, bonuses, payments, and more |
Editor’s Final Verdict for Support
CrownPlay Casino has a reliable support team that you can reach any time of the day using the 24/7 live chat or email. The inclusion of a detailed FAQs page was also another major plus we loved. However, there is no support via phone or social media outlets.
CrownPlay Casino Products: Slots, Table Games, and Live Casino
Game Providers 132 |
Slot games 11200 |
Live games 302 |
Usability Slow Performance |
Apps Desktop app |
Game types
Game providers
Slots
- Variety of slots: Excellent: Classic slots, Video Slots, Progressive Jackpots, and Megaways
- Min & Max bet: Excellent – $0.10 – $200+
- Slot Providers: Excellent – Features 100+ providers, including Microgaming, NetEnet, Pragmatic Play, Red Tiger, Push Gaming, Felix Gaming, and Big Time Gaming
- RTP: Excellent – Over the industry average of 96%.
- Best CrownPlay Casino slots: Excellent – Features popular games like Big Bass Bonanza and Wolf Gold
The CrownPlay Casino section offers more than 7,000 slot games from some of the top game providers in the industry. With names like Microgaming, Pragmatic Play, NetEnt, and many others featured here, casino players will always be sure of something to play.
The best part is that these casino games feature RTPs ranging from 96% to 98% and have flexible budgets, ensuring all types of players can take part in the fun!
Live Dealer Games
- Variety of Live Dealer Games: Excellent – Features variants of Roulette, Poker, Baccarat, and Blackjack lie table games.
- Quality of Live Streaming: Excellent: Enjoy HD streaming without lags
- Live dealer providers: Excellent – Evolution Gaming, Ezugi, Pragmatic Play Live
- Dealer Professionalism: Excellent: Plenty of professional and Friendly dealers manning games and ensuring exciting experiences.
This crypto casino met our expectations with its array of live casino games. Titles are from renowned live dealer game developers like Ezugi, Evolution Gaming, and Pragmatic Play Live, so you are in for a treat if you visit the live casino section.
Crown Play Casino’s live interface is also amazing, allowing you to stream online casino games in HD without lags. Lastly, you can expect to find different live dealers, each with their own unique talents that add immersion and excitement to games.
Usability
- Site Navigation: Excellent: Flawless navigation with plenty of helpful links
- Mobile Compatibility: Excellent: Well-designed mobile casino site
- Loading Speed: Excellent – Pages load excellently
- Sign-up process: Excellent – Simple sign-up process on both PC and mobile devices
CrownPlay Casino boasts a dark-themed website with a touch of gold that seems to portray royalty. This amazing color combination gives you the feeling of being in a modern online casino.
New players can easily navigate this top online platform using the links on the home page. For instance, in the left corner, there is a pane with links to the casino games section, live casino, jackpot games, tournaments, help center, and more.
At the bottom of the homepage is a longer list of links to various pages, including security and responsible gaming. There is also a search bar above, where you can search for games by name, category, or provider. Simply click any link, and you’ll instantly be redirected to the page.
You can access the online gambling site on your PC and mobile device and get the same quality experience. Unfortunately, the casino doesn’t have a dedicated mobile Casino app.
VIP Programme
- VIP Levels and Benefits: Excellent: 5 levels with benefits like Personalized offers, VIP Manager, Higher withdrawal limits, and Cashback bonuses.
- Exclusive Rewards: Excellent: Cashback, on-site promotions and personalized offers
- Customer Support for VIPs: Excellent – 24/7 live chat access to a multilingual support team
The VIP program that CrownPlay Casino provides is rewarding enough to keep you playing on the site. It features only 5 levels and offers amazing benefits, including cashback bonuses, personalized offers, and many more. All you need to do is keep playing real money games, and you can progress up the tiers. Note that terms and conditions apply.
How CrownPlay Casino’s Reputation Stands Up: Licensing, Security, and Third-Party Reviews
Licenses Curacao |
Online since 2023 |
Third Party Reviews Poor |
Gambling Products 4 |
Licenses
 | Curacao - OGL/2023/103/0067 |
Gambling Products
Online Casino
Betting
Bingo
Poker
Brick & Mortar
CrownPlay Casino operates with a license from the government of Curacao. It is also owned and operated by Liernin Enterprises LTD, a properly registered company with a physical address. This is a sign of transparency that shows it has nothing to hide. Check out the table below to see the other areas we evaluated to determine this casino’s reputation in this casino review.
| Section | Verdict |
|---|---|
| Licensing and Regulation | It has a Philippine Amusement & Gaming Corporation Offshore Gaming License |
| Security Measures | CrownPlay Casino uses high-end SSL encryption to keep your details safe. |
| Fairness of Games | It uses a Random Number Generator but does not feature a certificate from top third-party institutions like the eCOGRA |
| Player Feedback | We found more negative complaints about CrownPlay casino on Trustpilot. Most of the complaints stem from withdrawal problems and general payment issues. |
| Conclusion on Reputation | While CrownPlay has a few signs of a reputable site, it does not meet up in many areas. First, its license is not the best and we would have loved to find one from well-known bodies like the UKGC or MGA. Also, it does not have a certificate from any third-party auditor that shows its RNG has been properly tested for fairness. Lastly, there are many negative complaints from platers online regarding slow payments and withdrawal problems. |
CrownPlay Casino Top 3 Alternatives
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Cons
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Verdict
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Cons
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Read ReviewCrownPlay Casino Verdict - Pros, Cons, and What It Offers
From the results of our Crown Play casino review, it has all the indications of a great site. It offers an impressive game selection from leading software developers like Microgaming and Pragmatic Play.
You’ll also find plenty of payment options based on where you reside, including cryptocurrencies for anonymous gameplay – alongside many bonuses like cashback and weekly reload for new and existing players. The casino also offers a sports section if that is more your niche.
However, this operator does not have the best license, and there have been multiple complaints online regarding withdrawal problems. While we did not experience these issues during our time here, you’ll want to do your due diligence and make sure your preferred payment method is supported in your region before you sign up.
CrownPlay Casino vs Competitors: How It Compares to Other Top Casinos
| Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
|---|---|---|---|---|---|---|---|
| 11200 | 302 | 2023 | $/€15 | $/€20000 | 3 days | 24/7 |
 | 2500 | 93 | 2015 | $/€10 | $/€6000 | 1 day | 24/7 |
 | 6850 | 691 | 2023 | $/€10 | $/€5000 | +3 days | 24/7 |
 | 1900 | 166 | 2020 | $/€15 | $/€20000 | 2 days | 24/7 |
 | 550 | 250 | 2004 | $/€10 | $/€16000 | 2 days | 24/7 |
 | 2500 | 91 | 2019 | $/€10 | $/€6000 | +3 days | 24/7 |
Explore CrownPlay Casino’s Sister Sites - Find Casinos With Similar Experience
How We Review CrownPlay Casino - Our Methodology Explained
At CasinoAlpha, ensuring a trusted and comprehensive analysis. CrownPlay Casino is subjected to an intensive testing and review process leading to a precise CasinoAlpha Rating of 7.8 out of 10 . Our process includes a meticulous examination of payment methods to verify their efficiency and security. Furthermore, we extensively test a variety of slots and live games to assess the quality and fairness of the gaming experience at CrownPlay Casino. Through this CrownPlay Casino review we demonstrate our commitment to delivering timely and accurate information.
| Review | Details |
|---|---|
| Reviewer | Adela Mariuta |
| CasinoAlpha Rating | |
| Test Duration | 3 Hours |
| Review Duration | 43 Hours |
| Deposit Methods Checked | Yes |
| Withdrawal Methods Checked | Yes |
| Slots Tested | Yes |
| Live Games Tested | Yes |
| Published Date | May 2024 |
| Updated Date | Sep 2024 |
CrownPlay Casino Rankings Across Our Categories
| Category | Trending |
|---|---|
| Best Payout Casinos | Top 5 |
| Rabidi NV Casinos | Top 20 |
| Best European Casinos | Top 5 |
