How to claim
- Visit the HeyCasino website.
- Create your account and verify your identity.
- Fund your account using your preferred payment method.
- Once your deposit is processed, the welcome bonus will be automatically credited to your account.
In our detailed analysis HeyCasino showcases both strengths and weaknesses. The game selection is diverse, encompassing various genres, though the standard of quality and the degree of innovation could be elevated. While the casino maintains a standard level of security features, the investigation brought to light several sectors needing improvements for ensuring top-tier player security. The customer support available through live chat offers satisfactory assistance but the responsiveness could be more consistent. Overall, HeyCasino, owned by DMG Solutions B.V., provides a middling experience, suitable for all types players who value variety but may not meet the expectations of more discerning players.
Legit & Fairness 7.6/10 |
Payment Methods 7.0/10 |
Customer Support 4.0/10 |
Product Rating 7.6/10 |
Reputation 7.2/10 |
Min deposit | $/€20 |
Max cashout | $/€40000 |
Payout time | 3 days |
Slot games | 3405 |
Live games | 426 |
Casino T&C Restrictive Terms |
Bonuses T&C Reasonable Terms |
Responsible Gaming 9 Options |
According to our assessment of the HeyCasino terms and conditions, we found out that they offer overall reasonable terms that can be improved in some areas. Requirements such as the wagering and maximum bet limit do not meet our standards and may be viewed as excessively limiting. However, we appreciate the maximum cashout limit of $/€40000, for providing great value, especially for high rollers. We found the casino terms to be written in a simple to understand language, but there is certain information that can be hard to find, such as how they solve player disputes.
Min deposit | $/€20 |
Min. Withdrawal | $/€50 |
Max cashout | $/€40000 |
Payout time | 3 days |
When gambling real money online, payment processing matters greatly in the experience. HeyCasino shows its player priority through flexible banking support and reasonable limits. Their minimum deposit starts at just $/€20 and the maximum withdrawal amount is set at $/€40000 across the majority of methods, making the casino accessible for all types of players. Payout times are swift as well, processed in 3 days.
Live Chat No |
Live Chat 24/7 No |
Response Time Failed to respond |
Helpful Chat Misleading |
FAQ No |
Email support@heycasino.com |
HeyCasino offers all the important customer support options, a live chat and email address. but it lacks the around the clock availability, which we don’t appreciate. Testing the live chat has been an overall good experience as the agents were capable to provide for us useful information, which made the waiting time of 10 minutes in queue feel like it was worth it.
Licenses Curacao, Kahnawake Gaming Commission, Estonian Tax and Customs Board |
Online since 2020 |
Third Party Reviews Poor |
Gambling Products 4 |
Kahnawake Gaming Commission - 00942 | |
Estonian Tax and Customs Board - HKL000373 | |
Curacao - 365/JAZ |
Online Casino
Betting
Bingo
Poker
Brick & Mortar
Operating since 2020, HeyCasino holds valid gaming licenses. The reputable regulatory bodies conduct frequent audits that verify HeyCasino’s integrity and safety practices for real money players. Additionally, this online casino brand averages a rating of 6.7 out of 10 based on CasinoAlpha team’s testing procedure.
HeyCasino is a great choice for a safe and secure gambling experience. The platform has a game library that’s on the smaller side, with 3405 slots and 426 live games but the titles are varied and powered by top providers. The payment section also provides over 5 options and accessible minimum deposits of $/€20 and withdrawals of $/€50 with a maximum cashout limit of $/€40000.
However, we don’t appreciate the fact that the cashout is completed in 3 days, which we consider to be too slow.
HeyCasino checks most of our boxes by offering top payment and customer support services. We also enjoyed testing its games library, but the amount of payment options available is higher than average, which we rarely find.
Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
---|---|---|---|---|---|---|---|
3405 | 426 | 2020 | $/€20 | $/€40000 | 3 days | No | |
3500 | 400 | 2023 | $/€25 | $/€100000 | +3 days | No | |
4700 | 200 | 2024 | $/€10 | $/€20000 | +3 days | 24/7 | |
1200 | 520 | 2015 | $/€10 | $/€20000 | 1-2 days | 24/7 | |
5000 | 371 | 2020 | $/€10 | $/€10000 | 24H | Not 24/7 | |
7500 | 840 | 2022 | $/€20 | $/€15000 | +3 days | 24/7 |
Just Casino offers its players a wide variety of over 8900 slots and 240 live games. Featuring games from providers such as NetEnt, Play’n Go, Evolution Gaming, and more, it offers players a great experience on the website by allowing them to test out most of the games in demo mode. The casino would be a fit for players with a higher budget, as it has a high minimum deposit requirement. The impressive cashout limit of €30000 makes this casino an interesting option for high rollers.
Read ReviewWith almost 8000 slots available, Haz Casino is a well-regarded slot site, as it provides players with numbers and diversity as well as popular games and providers. On top of that, we also appreciate the fact that you get to test out this casino with a low minimum deposit of €5, which will allow you to experiment with the games without major financial risks. Furthermore, Haz Casino's commitment to player satisfaction is evident through its generous bonuses and attentive customer support.
Read ReviewJoyCasino has a diverse selection of high-quality games, user-friendly interface, and generous bonuses. JoyCasino has a commitment to security, fair play, and responsive customer support. Whether you're a casual or a seasoned player, JoyCasino's €5 minimum deposit option ensures that everyone can enjoy safe gaming without breaking the bank.
Read ReviewCategory | Trending |
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At CasinoAlpha, our evaluation process for HeyCasino is both thorough and transparent ensuring that our readers have access to a reliable and comprehensive review. HeyCasino undergoes an intensive testing phase followed by an additional review process dedicated to crafting the review – culminating in a detailed CasinoAlpha Rating of %rating% out of 10 . Our process includes a meticulous examination of deposits and withdrawal methods to verify their efficiency and security. Furthermore, we extensively test a variety of slots and live games to assess the quality and fairness of the gaming experience at HeyCasino. thereby ensuring the ongoing relevance and trustworthiness of our evaluations for our players.
Review | Details |
---|---|
Reviewer | Adela Mariuta |
CasinoAlpha Rating | |
Test Duration | 6 Hours |
Review Duration | 62 Hours |
Deposit Methods Checked | Yes |
Withdrawal Methods Checked | Yes |
Slots Tested | Yes |
Live Games Tested | Yes |
Published Date | Jun 2024 |
Updated Date | Jul 2024 |