How to claim
- Visit the HeyCasino website.
- Create your account and verify your identity.
- Fund your account using your preferred payment method.
- Once your deposit is processed, the welcome bonus will be automatically credited to your account.
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Alpha's specialists, boasting over 9 years of collective experience conducted a complete analysis of HeyCasino, a reputable gambling operator holding trusted licenses since its inception in 2020. In this detailed analysis, our main goal was to closely assess whether the HeyCasino maintains the requisite standards for security, game diversity, financial operations, and mobile usability. Furthermore, we closely inspected the casino's website for how it adapts to mobile screens and checked other vital parts.
How to claim
Offer Verdict
The HeyCasino welcome bonus is highly recommended due to its favorable conditions and value. Your initial deposit is tripled with a 200% match. The full contribution of slot games increases your chances of meeting the competitive 30x wagering requirement. Although there is a 3-day deadline for wagering, dedicated players should be able to manage it.
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Bonus free for registration no deposit?
In our detailed analysis HeyCasino showcases both strengths and weaknesses. The game selection is diverse, encompassing various genres, though the standard of quality and the degree of innovation could be elevated. While the casino maintains a standard level of security features, the investigation brought to light several sectors needing improvements for ensuring top-tier player security. The customer support available through live chat offers satisfactory assistance but the responsiveness could be more consistent. Overall, HeyCasino, owned by DMG Solutions B.V., provides a middling experience, suitable for all types players who value variety but may not meet the expectations of more discerning players.
Legit & Fairness 7.6/10 |
User Reviews 10.0/10 |
Payment Methods 7.0/10 |
Customer Support 4.0/10 |
Product Rating 7.6/10 |
Reputation 7.2/10 |
Min deposit | $/€20 |
Max cashout | $/€40000 |
Payout time | 3 days |
Game types | Roulette, Baccarat + 16 more Game typesSlotsTable gamesVideo PokerJackpotsKenoBingoBlackjackCrapsSic BoPokerScratchcardsClassic SlotsLive casinoArcade 5-Reel SlotsWheel of Fortune |
Slot games | 3405 |
Live games | 426 |
Vip program | No Vip |
Website Language | English |
Customer Support Language | English , Czech + 10 more Customer Support LanguageGerman Greek, Modern SpanishEstonian Finnish French Italian Norwegian Polish Portuguese |
Adela's Verdict
"After careful testing, I endorse HeyCasino as a credible choice that meets high fairness standards. It's licensing, reasonable terms, payment support, and responsive player service verify the trustworthy operations from DMG Solutions B.V.. The incorporation of popular payment methods and ties with esteemed providers significantly increases its appeal. While advising further individual review, HeyCasino earns my endorsement having met benchmarks for ethical, player-friendly conduct across the board, with a rating of 6.7 out of 10."
Casino T&C Restrictive Terms |
Bonuses T&C Reasonable Terms |
Responsible Gaming 9 Options |
According to our assessment of the HeyCasino terms and conditions, we found out that they offer overall reasonable terms that can be improved in some areas. Requirements such as the wagering and maximum bet limit do not meet our standards and may be viewed as excessively limiting. However, we appreciate the maximum cashout limit of $/€40000, for providing great value, especially for high rollers. We found the casino terms to be written in a simple to understand language, but there is certain information that can be hard to find, such as how they solve player disputes.
Payment | Min deposit | Max withdrawal |
---|---|---|
€20 | N/A | |
€20 | N/A | |
€20 | €1000 | |
€20 | €1000 | |
€20 | €2500 | |
€20 | N/A | |
€20 | N/A | |
€20 | €1000 | |
Instant Bank Transfer | €20 | N/A |
Jeton Wallet | €20 | €1000 |
€20 | N/A |
Min deposit | $/€20 |
Min. Withdrawal | $/€50 |
Max cashout | $/€40000 |
Payout time | 3 days |
Currencies | EUR, USD + 9 more CurrenciesCADCHFNOKZARNZDCZKPLNBRLINR |
When gambling real money online, payment processing matters greatly in the experience. HeyCasino shows its player priority through flexible banking support and reasonable limits. Their minimum deposit starts at just $/€20 and the maximum withdrawal amount is set at $/€40000 across the majority of methods, making the casino accessible for all types of players. Payout times are swift as well, processed in 3 days.
Live Chat No |
Live Chat 24/7 No |
Response Time Failed to respond |
Helpful Chat Misleading |
FAQ No |
Email support@heycasino.com |
HeyCasino offers all the important customer support options, a live chat and email address. but it lacks the around the clock availability, which we don’t appreciate. Testing the live chat has been an overall good experience as the agents were capable to provide for us useful information, which made the waiting time of 10 minutes in queue feel like it was worth it.
Game Providers 48 |
Slot games 3405 |
Live games 426 |
Usability Slow Performance |
Apps Desktop app |
HeyCasino’s features were rated by us to be standard in most ways based on our tests on the games available, the design and functionality of the interface. Although numbers aren’t the strong point of this casino’s game section, we appreciated the diversity in both game types and providers.
The design still needs to be improved in certain areas, such as the brightness of colors, but the pages load fast and we didn’t encounter any major issues or bugs.
Our team of experts created an account at HeyCasino to feel the player experience. The process was standard and it took an average time to complete, as the registration process took Average minutes and the KYC was done within 2 days day. HeyCasino runs fast and it doesn’t have any bugs or issues, which we appreciate.
Licenses Curacao, Kahnawake Gaming Commission, Estonian Tax and Customs Board |
Online since 2020 |
Third Party Reviews Poor |
Gambling Products 4 |
Kahnawake Gaming Commission - 00942 | |
Estonian Tax and Customs Board - HKL000373 | |
Curacao - 365/JAZ |
Online Casino
Betting
Bingo
Poker
Brick & Mortar
Operating since 2020, HeyCasino holds valid gaming licenses. The reputable regulatory bodies conduct frequent audits that verify HeyCasino’s integrity and safety practices for real money players. Additionally, this online casino brand averages a rating of 6.7 out of 10 based on CasinoAlpha team’s testing procedure.
HeyCasino is a great choice for a safe and secure gambling experience. The platform has a game library that’s on the smaller side, with 3405 slots and 426 live games but the titles are varied and powered by top providers. The payment section also provides over 5 options and accessible minimum deposits of $/€20 and withdrawals of $/€50 with a maximum cashout limit of $/€40000.
However, we don’t appreciate the fact that the cashout is completed in 3 days, which we consider to be too slow.
HeyCasino checks most of our boxes by offering top payment and customer support services. We also enjoyed testing its games library, but the amount of payment options available is higher than average, which we rarely find.
Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
---|---|---|---|---|---|---|---|
3405 | 426 | 2020 | $/€20 | $/€40000 | 3 days | No | |
3500 | 400 | 2023 | $/€25 | $/€100000 | +3 days | No | |
4700 | 200 | 2024 | $/€10 | $/€20000 | +3 days | 24/7 | |
4543 | 280 | 2015 | $/€10 | $/€20000 | 1-2 days | 24/7 | |
5000 | 371 | 2020 | $/€10 | $/€10000 | 24H | Not 24/7 | |
7500 | 900 | 2021 | $/€20 | $/€15000 | +3 days | 24/7 |
Just Casino offers its players a wide variety of over 8900 slots and 240 live games. Featuring games from providers such as NetEnt, Play’n Go, Evolution Gaming, and more, it offers players a great experience on the website by allowing them to test out most of the games in demo mode. The casino would be a fit for players with a higher budget, as it has a high minimum deposit requirement. The impressive cashout limit of €30000 makes this casino an interesting option for high rollers.
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Read ReviewJoyCasino has a diverse selection of high-quality games, user-friendly interface, and generous bonuses. JoyCasino has a commitment to security, fair play, and responsive customer support. Whether you're a casual or a seasoned player, JoyCasino's €5 minimum deposit option ensures that everyone can enjoy safe gaming without breaking the bank.
Read ReviewCategory | Trending |
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At CasinoAlpha, our evaluation process for HeyCasino is both thorough and transparent ensuring that our readers have access to a reliable and comprehensive review. HeyCasino undergoes an intensive testing phase followed by an additional review process dedicated to crafting the review – culminating in a detailed CasinoAlpha Rating of 7.2 out of 10 . Our process includes a meticulous examination of deposits and withdrawal methods to verify their efficiency and security. Furthermore, we extensively test a variety of slots and live games to assess the quality and fairness of the gaming experience at HeyCasino. thereby ensuring the ongoing relevance and trustworthiness of our evaluations for our players.
Review | Details |
---|---|
Reviewer | Adela Mariuta |
CasinoAlpha Rating | 7.2 /10 |
Test Duration | 6 Hours |
Review Duration | 62 Hours |
Deposit Methods Checked | Yes |
Withdrawal Methods Checked | Yes |
Slots Tested | Yes |
Live Games Tested | Yes |
Published Date | Jun 2024 |
Updated Date | Jul 2024 |
Adela enjoys exploring the industry in-depth and gathering insights to provide useful guides and casino reviews meant to help players throughout their online gambling journey. When she’s not venturing into the gambling universe, she likes taking long drives and listening to old-school tunes.