Important terms:
- This offer is part of a Welcome Package consisting of three deposits.
- The free spins will be credited as 25 spins per day for 4 days.
- To also get the free spins you must deposit at least €50.
In our detailed analysis Hugo Casino showcases both strengths and weaknesses. The game selection is diverse, encompassing various genres, though the standard of quality and the degree of innovation could be elevated. While the casino maintains a standard level of security features, the investigation brought to light several sectors needing improvements for ensuring top-tier player security. The customer support available through live chat offers satisfactory assistance but the responsiveness could be more consistent. Overall, Hugo Casino, owned by GBL Solutions N.V, provides a middling experience, suitable for all types players who value variety but may not meet the expectations of more discerning players.
Legit & Fairness 7.0/10 |
Payment Methods 6.6/10 |
Customer Support 7.6/10 |
Product Rating 8.8/10 |
Reputation 6.6/10 |
Min deposit | $/€10 |
Max cashout | $/€15000 |
Payout time | 3 days |
Game types | Roulette, Baccarat + 13 more |
Slot games | 3000 |
Live games | 500 |
Vip program | Free spins, Cashback + 3 more |
Website Language | English |
Customer Support Language | English , Czech + 9 more |
Casino T&C Restrictive Terms |
Bonuses T&C Reasonable Terms |
Responsible Gaming 4 Options |
Following our examination of the Hugo Casino terms and conditions, we found out that they offer overall reasonable terms that can be improved in some areas. The wagering and maximum bet limit fail to meet our standards and may be considered overly restrictive. However, we appreciate the maximum cashout limit of $/€15000, for providing great value, especially for high rollers. We found the casino terms to be written in a simple to understand language, but there is certain information that can be hard to find, such as how they solve player disputes.
Min deposit | $/€10 |
Min. Withdrawal | $/€20 |
Max cashout | $/€15000 |
Payout time | 3 days |
Currencies | EUR, AUD + 7 more |
When gambling real money online, payment processing matters greatly in the experience. Hugo Casino shows its player priority through flexible banking support and reasonable limits. Their minimum deposit starts at just $/€10 and the maximum withdrawal amount is set at $/€15000 across the majority of methods, making the casino accessible for all types of players. Payout times are swift as well, processed in 3 days.
Live Chat Yes |
Live Chat 24/7 Yes |
Response Time Average (6-10 min) |
Helpful Chat Not helpful |
FAQ Incomplete |
Email support@hugocasino.com |
Hugo Casino offers all the important customer support options, a live chat and email address. but it lacks the around the clock availability, which we don’t appreciate. Testing the live chat has been an overall good experience as the agents were capable to provide for us useful information, which made the waiting time of 10 minutes in queue feel like it was worth it.
Licenses Curacao |
Online since 2023 |
Third Party Reviews Poor |
Gambling Products 4 |
Curacao - 8048/JAZ2020-074 |
Online Casino
Betting
Bingo
Poker
Brick & Mortar
Operating since 2023, Hugo Casino holds valid gaming licenses. The reputable regulatory bodies conduct frequent audits that verify Hugo Casino’s integrity and safety practices for real money players. Additionally, this online casino brand averages a rating of 7.3 out of 10 based on CasinoAlpha team’s testing procedure.
Hugo Casino is a great choice for a safe and secure gambling experience. The platform has a game library that’s on the smaller side, with 3000 slots and 500 live games but the titles are varied and powered by top providers. The payment section also provides over 5 options and accessible minimum deposits of $/€10 and withdrawals of $/€20 with a maximum cashout limit of $/€15000.
However, we don’t appreciate the fact that the cashout is completed in 3 days, which we consider to be too slow.
Hugo Casino checks most of our boxes by offering top payment and customer support services. We also enjoyed testing its games library, but the amount of payment options available is higher than average, which we rarely find.
Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
---|---|---|---|---|---|---|---|
3000 | 500 | 2023 | $/€10 | $/€15000 | 3 days | 24/7 | |
2186 | 448 | 2019 | $/€20 | $/€15000 | 3 days | 24/7 | |
8840 | 690 | 2020 | $/€5 | $/€5000 | 1-2 days | 24/7 | |
2750 | 24 | 2020 | $/€10 | $/€7000 | 2-3 days | Not 24/7 | |
750 | 264 | 1999 | $/€1 | $/€16000 | 3 days | 24/7 | |
423 | 250 | 1998 | $/€1 | $/€100000 | 3 days | 24/7 |
Cobra Casino features a substantial library of over 2,300 slot games and an impressive array of live dealer options, including roulette and blackjack. With reputable payment options like MasterCard, Visa, and cryptocurrencies such as Bitcoin and Ethereum, players have ample choices for deposits and withdrawals. The minimum deposit and withdrawal of $/€20, coupled with a generous maximum cashout of $/€10000, ensure accessibility and potential for substantial winnings. With a quick payout time of 1-2 days, Cobra Casino sets a high standard for the industry.
Read ReviewFor Vegas2Web, the overall casino experience was rated rather poor by our team, mainly due to the lack of games the casino offers. For a new casino on the market, 370 games is quite low, especially seeing how the casino has only 3 providers. Luckily, transactions are made easier here, with plenty of crypto options available, as well as traditional cards like Visa and Mastercard. Just keep an eye on the minimum deposit required, which is a standard €35 for all options.
Slots Empire Casino stands out as a great Pay-by-Phone casino. This easy payment method lets you deposit with your phone hassle-free. With a wide range of exciting games, from slots to live options, it's a top pick for players who want both convenience and quality in their online gaming. Plus, with a low minimum deposit of just €10, it's accessible to all players, making it even more appealing for those using Pay by Phone.
Read ReviewCategory | Trending |
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A-Z Casino List | Top 5 |
At CasinoAlpha, our approach to reviewing Hugo Casino combines depth with transparency. Through an exhaustive testing and review phase led by our seasoned expert – Hugo Casino is awarded a CasinoAlpha Rating of %rating% out of 10 . Our process includes a meticulous examination of payment methods to verify their efficiency and security. Furthermore, we extensively test a variety of slots and live games to assess the quality and fairness of the gaming experience at Hugo Casino. This review reflects our commitment to providing up-to-date and accurate information ensuring that our evaluations remain relevant and trustworthy for our players.
Review | Details |
---|---|
Reviewer | Adela Mariuta |
CasinoAlpha Rating | |
Test Duration | 8 Hours |
Review Duration | 43 Hours |
Deposit Methods Checked | Yes |
Withdrawal Methods Checked | Yes |
Slots Tested | Yes |
Live Games Tested | Yes |
Published Date | Feb 2024 |
Updated Date | Jul 2024 |