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User Reviews

4.0
2 Reviews
5 Stars
1 Reviews
4 Stars
0 Reviews
3 Stars
1 Reviews
2 Stars
0 Reviews
1 Stars
0 Reviews
Verified Reviews2 Verified Reviews

Rate & Write a Review

KatarzynaPL flag
Reviewed on Jun 09, 2024

Super obsługa. Pewne bonusy

0
0
MikaFI flag
Reviewed on Mar 27, 2024

Average site with decent bonuses, had some issues with the registration but their support team assisted me through it so I am giving a 4 stars.

2
0

ICE Casino Ratings

ICE Casino presents a mixed picture in our thorough evaluation of its offerings. The game selection is diverse, encompassing various genres, but the overall quality and innovation could be more pronounced. While the casino maintains a standard level of security features, our investigation revealed some areas where improvement is needed to ensure optimal player protection. While the live chat customer service is competent the consistency of their responsiveness leaves room for improvement. Overall, ICE Casino, owned by Brivio Limited, provides a middling experience, suitable for all types players who value variety but may not meet the expectations of more discerning players.

Overview

Min deposit$/€10
Max cashout$/€5000
Payout time+3 days
Slot games7000
Live games291

Legit and Fairness

9.0/10Legit & Fairness

From our analysis of the Ice Casino T&Cs, the platform has relatively restrictive terms regarding promotions. Bonus es come with average wagering requirements. But the drawback is that players only have five days to complete the wager—which is significantly short.

Ice Casino operates with a license from the Government of Curacao via Invicta Networks N.V. Per our experience, the Curacao license is less reputable than the MGA or UKGC, so it gets a low rating from our experts. Nevertheless, having a valid license speaks well of Ice Casino, which means the platform abides by online gaming laws that guarantee player protection and fair outcomes.

Furthermore, Ice Casino performs satisfactorily in terms of responsible gambling. The website features personal limits, allowing players to restrict their deposits, wagers, sessions, and others. Self-exclusion is an option, too, and Ice Casino works with notable organizations like GamCare, GamblersAnonymous, and GambleAware.

Deposits & Withdrawals Methods

Visa
Neteller
Trustly
MuchBetter
Paysafecard
Ecopayz
MiFinity
Apple Pay
PayZ
Bank Transfer
Maestro
EPS
Giropay
Multibanco
Zimpler
iDebit
Boleto Bancario
Todito Cash
Interac
Oxxo
Google Pay
Skrill
AstroPay
eZeeWallet
PIX
Bradesco
Banco do Brasil
Paytm
UPI
SticPay
Pay4Fun
WebPay
Banco de Crédito BCP
Khipu
Mach
BBVA
Interbank
SafetyPay
Scotiabank
Caja Arequipa
Pago Efectivo
PhonePe
Loterias Caixa
Santander
Caixa
Itaú
Banco Original
Banco Banrisul
Vega Wallet
Neosurf
MasterCard
BTC
ETH
USDT
Binance
Min deposit$/€10
Min. Withdrawal$/€10
Max cashout$/€5000
Payout time+3 days

When we reviewed the deposit and withdrawal options at Ice Casino, the platform recorded an impressive high rating. First, the operator offers 35+ payment methods for players in different countries, with support for Euro, Pounds, US dollars, and 20+ other currencies. Additionally, the minimum for deposits and withdrawals is only $10. Meanwhile, the maximum withdrawal limit is $5,000 per transaction. Based on our findings, transactions when you deposit money are generally instant. We funded our Ice Casino account using Visa and Apple Pay, and the money showed up seconds after the payment was successful.

While deposits are quick, withdrawals take up to 1 to 3 days. To verify first-hand, we placed two test withdrawals via Skrill and Neteller. For both, we received credit after about two days. Further findings confirmed that withdrawals may take up to 5 days if above $500. While the platform could improve its payment processing timeframe, it’s commendable that there are zero fees for payouts. Players will only pay a 20% charge if they deposit and don’t wager before submitting a withdrawal request on the casino website.

Customer Support

Our position is that a quality online casino site must provide prompt and professional support for players. So, during our Ice Casino review in April 2024, we evaluated the customer service options. The first was the live chat, which is available 24/7. We got responses between 5 to 10 minutes on average, and it’s a plus point that there was no bot to discuss with initially. However, we noted that the agents sometimes delay replying after joining the chat and may not be helpful in overly technical requests.

Away from live chat, Ice Casino offers an email (support@icecasino.com). Our test confirms that email replies take between 15 to 30 minutes on average, and that’s more or less common in the online casino space. Subsequently, we found that the customer support at Ice Casino doesn’t offer a phone number, but there’s an acceptable FAQ to locate quick answers and guides. You’ll find the FAQ when you initially launch the online chat before messaging an agent.

To summarize, our Ice Casino rating for customer support service is high. The fact that the casino offers live chat and email means players get two reliable channels for communication. Live chat is dependable if you want real-time quick responses, but if your issue is notably technical, we advise sending a detailed email. For day-to-day queries, we believe the FAQ section provides sufficient answers to guide players. We did rely on the FAQ for a few clarifications during our Ice Casino review.

Product Rating

9.4/10Product Rating

Game types

Roulette
Roulette
Baccarat
Baccarat
Slots
Slots
Table games
Table games
Video Poker
Video Poker
Jackpots
Jackpots
Keno
Keno
Bingo
Bingo
Blackjack
Blackjack
Craps
Craps
Sic Bo
Sic Bo
Poker
Poker
Scratchcards
Scratchcards
Classic Slots
Classic Slots
Live casino
Live casino
Arcade
Arcade
Wheel of Fortune
Wheel of Fortune

Game providers

Ice Casino is home to some of the best casino games from expert providers in the industry. From slots to table games and live dealer options, the website has it all. Hence, it’s no surprise we assign a high score after analyzing the operator’s products. You can find out more specific info on our findings in the subsequent sections:

Slot Games

We were particularly impressed by the slot collection at Ice Casino, with 7,000 games. But it’s not all quantity. The casino also boasts quality, featuring titles from 100+ providers. These include popular industry names like Pragmatic Play, NetEnt, Play’n GO, Playtech, No Limit City, and Hacksaw Gaming. Based on first-hand tests, the slot games at Ice Casino all feature demo mode, and players can access them even without creating an account. Some popular titles we recognized on the website include Gates of Olympus, Hell Hot 100, Book of Demi Gods II, and Starburst.

Live Games

Switching to the live dealer lobby, we found that Ice Casino meets high standards with 290+ games, enough to rival even land-based casino houses. There were 10 providers in this category, with the likes of Evolution Gaming, Absolute Live Gaming, Playtech, and Swintt at the forefront. From these developers, players can expect diverse variants of blackjack, roulette, and baccarat live casino games. Live shows and dice games are also present. Considering the betting limits, Ice Casino’s options will serve any gambler. There are live table games with high limits for high rollers and titles that suit players on a low budget.

Usability

Our Ice Casino review pinpoints the absence of an app as one of the platform’s downsides. That said, the desktop and mobile casino website still performs reasonably regarding usability. The overall interface is intuitive, and we believe players will find the blue-and-white blend minimalistic. Additionally, all Ice Casino games are arranged in several categories for easy sorting. And there’s a top tap with options to filter titles based on themes and providers. While testing the platform’s usability, it only took a minute to register an account via Google. It’s impressive that players can also use X (Twitter), Facebook, email, or phone. Another reason we applaud Ice Casino in this criterion is the fast KYC processing time frame. The casino takes less than to verify accounts after receiving the necessary documentation.

Reputation

Licenses

Curacao - 8048/JAZ2012-009

Gambling Products

Online Casino

Online Casino

Betting

Betting

Bingo

Bingo

Poker

Poker

Brick & Mortar

Brick & Mortar

We rate Ice Casino as a secure online casino thanks to SSL encryption on the website. Plus, the casino is legit when it comes to licensing, with certification from the Government of Curacao via Invicta Networks N.V. We verified the license to be valid and active with number 8048/JAZ2012-009. Furthermore, the casino is owned by Brivio Limited and was launched in 2013.

For the many years it’s been online, the operator has maintained a mixed reputation. We read customer service reviews of the platform on Trustpilot and noticed that Ice Casino isn’t favored by its player community on the rating website. There were more negative reviews than positive, resulting in a poor 1.9/5 average score. However, our checks on AskGamblers were different, as Ice Casino got a high 8.8 player rating. Notably, the site’s reputation is primarily affected by casino bonus terms and conditions, which we earlier indicated as restrictive.

ICE Casino Verdict

So far, our conclusion is that Ice Casino has many high points, but there are also low levels that require improvement. Specifically, the platform performs well regarding games, payments, customer support, product ratings, and legitimacy. However, its user review score is significantly poor, and the Ice Casino bonus terms and conditions can be more accommodating for players to get value from their winnings.

Following our analysis, you can compare the upsides and downsides of Ice Casino to know if the platform suits your interests. Our ultimate verdict is that the pros outweigh the cons, so the gaming platform gets our recommendation. You can sign up to Ice Casino today and get started with the first deposit bonus offer of up to $300 and 120 free spins.

Why We Picked Ice Casino?

Ice Casino gets our recommendation primarily for its bonus and promotions. The game library is also a significant factor. For emphasis, the welcome bonus promo awards up to $1,500 and 270 across new players’ initial deposits without requiring any Ice Casino bonus codes. Meanwhile, the lobby holds 7,000+ online casino games, including slots, table games, and live dealer options, from 100+ providers.

What sets Ice Casino apart from its competitors?

  • 35+ payment methods for deposit and withdrawals
  • More than 7,000 casino slot games
  • Low $10 minimum for deposits and withdrawals

ICE Casino Compared

CasinoSlot GamesLive GamesOnline SinceMin. DepositMax. CashoutPayout TimeLive Chat (24/7)
ICE Casino Logo70002912013$/€10$/€5000+3 days24/7
BitKingz Casino Logo54005502020$/€20$/€200002-3 days24/7
Aussie Play Casino Logo187132019$/€10$/€15000+3 days24/7
ClubRiches Casino Logo552111252021$/€15$/€1000002-3 daysNo
SpinoVerse Casino Logo375112022$/€10$/€200001-2 days24/7
LuckyBay Casino Logo44504002023$/€10$/€150001-2 days24/7

ICE Casino Alternatives

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BoVegas Casino

Pros

  • 10 different payment options
  • Cryptocurrencies available
  • Almost all types of games can be played

Cons

  • Only 8 live games
  • Only 2 game providers

Verdict

With a reasonable minimum buy-in of €25, BoVegas Casino catches experts’ attention as an accessible option for medium-level budgets compared to sites catering exclusively to high rollers. Though the games selection is intentionally concise at 250 slots and 8 live tables, quality trumps quantity thanks to reputable providers. For those seeking solid gameplay deposit requirements, BoVegas hits the target.

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Lady Linda Casino Logo

Lady Linda Casino

Pros

  • €10 minimum deposit casino
  • 2-day payout time
  • 2700 slots

Cons

  • Few blackjack games
  • No e-wallet payments

Verdict

Lady Linda Casino shines as a top minimum deposit €10 casino choice among players looking for a site with minimum deposit limits. Its low deposit requirement makes it easy for players to explore a diverse range of gaming options without committing significant funds upfront. Additionally, Lady Linda Casino's welcoming approach ensures that players of all budgets can access thrilling gameplay without financial barriers, fostering an inclusive and enjoyable gaming environment.

Casino Galaxy Logo

Casino Galaxy

Pros

  • Extensive game catalogue with 5000+ games
  • 50+ game providers
  • Minimum $10 deposit

Cons

  • Minimum $20 withdrawals
  • No VIP programme

Verdict

Casino Galaxy is a top choice for online casino players worldwide. It has an impressive collection of 4,450 slot games and 400 live dealer games, and it offers a fantastic gaming experience. What truly sets Casino Galaxy apart is its outstanding live dealer section, featuring over 120 Live Roulette and 220 Live Blackjack tables with varied betting limits. Enhanced by its wide range of 12 available payment methods, Casino Galaxy is a highly recommended online casino by our specialists.

ICE Casino Ranked by Categories

How We Test ICE Casino

At CasinoAlpha, our evaluation process for ICE Casino is both thorough and transparent ensuring that our readers have access to a reliable and comprehensive review. ICE Casino undergoes an intensive testing phase followed by an additional review process dedicated to crafting the review – culminating in a detailed CasinoAlpha Rating of %rating% out of 10 . Our process includes a meticulous examination of banking methods for both deposits and withdrawals to verify their efficiency and security. Furthermore, we extensively test a variety of slots and live games to assess the quality and fairness of the gaming experience at ICE Casino. thereby ensuring the ongoing relevance and trustworthiness of our evaluations for our players.

ReviewDetails
Reviewer
CasinoAlpha Rating
Test Duration
Review Duration
Deposit Methods Checked
Withdrawal Methods Checked
Slots Tested
Live Games Tested
Published Date
Updated Date
Adela Mariuta
AuthorAdela MariutaAuthor & Editor at Casino alpha

Adela enjoys exploring the industry in-depth and gathering insights to provide useful guides and casino reviews meant to help players throughout their online gambling journey. When she’s not venturing into the gambling universe, she likes taking long drives and listening to old-school tunes.

Adina Minculescu
ReviewerAdina MinculescuSenior Author & Editor at Casino alpha

Adina’s analytical way of thinking is what gamblers need to understand the casino market. With her expertise in this niche combined with her studies in linguistic typology and hermeneutics, you will get the essential help to make informed financial decisions. Let her be your reliable guide!