How to claim:
- Go to the Luck of Spins casino website.
- Create an account and complete the verification process.
- Select the welcome offer when making your first deposit.
- The bonus will be added to your account.
In our detailed analysis Luck of Spins Casino showcases both strengths and weaknesses. The game selection is diverse, encompassing various genres, yet the overall execution and innovation might benefit from further development. While the casino maintains a standard level of security features, our investigation revealed some areas where improvement is needed to ensure optimal player protection. While the live chat customer service is competent the consistency of their responsiveness leaves room for improvement. Overall, Luck of Spins Casino, owned by Luck of Spins Casino, provides a middling experience, suitable for all types players who value variety but may not meet the expectations of more discerning players.
Legit & Fairness 6.0/10 |
Payment Methods 6.0/10 |
Customer Support 6.0/10 |
Product Rating 7.0/10 |
Reputation 7.0/10 |
Min deposit | $/€10 |
Max cashout | $/€7000 |
Payout time | 2-3 days |
Game types | Video Poker, Table games + 15 more |
Slot games | 2750 |
Live games | 124 |
Vip program | No Vip |
Website Language | English |
Customer Support Language | English , German + 6 more |
Casino T&C Restrictive Terms |
Bonuses T&C Restrictive Terms |
Responsible Gaming 4 Options |
Pros | Cons |
---|---|
SSL Encryption | Curacao License |
Only 3 Responsible Gambling Tools |
Min deposit | $/€10 |
Min. Withdrawal | $/€100 |
Max cashout | $/€7000 |
Payout time | 2-3 days |
Currencies | GBP, EUR + 4 more |
Our team tested both deposit and withdrawal processes at Luck of Spins Casino to assess the ease, efficiency, and accessibility. We focused on minimum and maximum limits, transaction fees, and payout times to asses the player experience.
Pros | Cons |
---|---|
Accepts Cryptocurrency | 10% Fee on Withdrawals |
High $/€100 Minimum Withdrawal | |
Low $/€7,000 Maximum Withdrawal |
Live Chat Yes |
Live Chat 24/7 No |
Response Time Failed to respond |
Helpful Chat Misleading |
FAQ Incomplete |
Email support@luckofspins.co |
We tested the Luck of Spins Casino live chat speed, email service quality, and the helpfulness of information in the FAQ section to evaluate the quality of the support available.
Support Features | Our Editor’s Verdict |
---|---|
Live Chat Interaction | Luck of Spins Casino has live chat support, but it is not available 24/7, which limits access to support. When contacted, the live chat failed to respond. Ultimately, the received answers were misleading. |
Email Interaction | Email support at Luck of Spins Casino is reliable, though response times can take up to 24 hours. When tested, the replies were detailed but could benefit from faster response time, making it suitable for non-urgent questions. |
FAQ’s in-depth | The FAQ section is incomplete. It provides information on basic topics but lacks details. Some answers are too brief and require clarification from the casino’s support team. |
Luck of Spins Casino’s customer support needs considerable improvement, both in response speed and quality. The casino will benefit from making live chat support available 24/7, improving accessibility. Additional training for casino agents will improve the quality of both live chat and email responses. An update to the FAQ is necessary, as it will help players solve basic issues independently. Adding multiple support languages besides English will make support more inclusive and accessible.
Licenses Curacao |
Online since 2022 |
Third Party Reviews Poor |
Gambling Products 4 |
Curacao - 365/JAZ |
Online Casino
Betting
Bingo
Poker
Brick & Mortar
Our review analysed key aspects of Luck of Spins Casino’s reputation, including licensing, security measures, game fairness, and player feedback, to determine whether it is a suitable casino for a safe online gambling experience.
Section | Verdict |
---|---|
Licensing and Regulation | Luck of Spins Casino holds a Curacao license, which provides basic regulatory oversight but is less stringent than the UKGC or MGA. |
Security Measures | The casino uses SSL encryption to protect player data, ensuring a standard level of online security. |
Fairness of Games | There is no specific information on certifications or audits for the casino’s RNG, which shows a lack of transparency. |
Player Feedback | Player reviews are mixed, with some appreciating the slot variety and others mentioning the slow payout time and unhelpful customer support. |
Conclusion on Reputation | Luck of Spins Casino has a fair reputation, basic security measures, and a Curacao license. However, its lack of transparency and mixed player reviews diminish the casino’s overall appeal. |
Luck of Spins Casino stands out for its variety of slot games and secure payment options, though improvements in customer support, withdrawal time, performance, and licensing would boost the casino’s appeal.
Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
---|---|---|---|---|---|---|---|
2750 | 124 | 2022 | $/€10 | $/€7000 | 2-3 days | Not 24/7 | |
5190 | 2 | 2023 | $/€10 | $/€15000 | 1 day | Not 24/7 | |
2506 | 166 | 2023 | $/€15 | $/€20000 | 1-2 days | 24/7 | |
10945 | 739 | 2023 | $/€10 | $/€7000 | +3 days | 24/7 | |
4200 | 129 | 2020 | $/€10 | $/€20000 | +3 days | 24/7 | |
8000 | 335 | 2022 | $/€20 | $/€100000 | +3 days | 24/7 |
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At CasinoAlpha, our evaluation process for Luck of Spins Casino is both thorough and transparent ensuring that our readers have access to a reliable and comprehensive review. Luck of Spins Casino is subjected to an intensive testing and review process leading to a precise CasinoAlpha Rating of 6.4 out of 10 . Our process includes a meticulous examination of banking methods for both deposits and withdrawals to verify their efficiency and security. Furthermore, we extensively test a variety of slots and live games to assess the quality and fairness of the gaming experience at Luck of Spins Casino. The extensive review of Luck of Spins Casino underscores our commitment to delivering timely and precise information.
Review | Details |
---|---|
Reviewer | Mihnea Mosneagu |
CasinoAlpha Rating | |
Test Duration | 7 Hours |
Review Duration | 65 Hours |
Deposit Methods Checked | Yes |
Withdrawal Methods Checked | Yes |
Slots Tested | Yes |
Live Games Tested | Yes |
Published Date | Feb 2024 |
Updated Date | Dec 2024 |