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Lucky 31 Casino Review
In our comprehensive review, Lucky 31 Casino meets key standards for legitimacy and player support. It holds respected regulatory licenses, demonstrating adherence to fair gaming policies. Its withdrawal limits, payment options, and processing times compare well industry-wide. While always advising readers conduct personal due diligence, our tests indicate Lucky 31 Casino constitutes a reasonable option for real money play overall.
 Legit & Fairness 8.6/10 |
 Payment Methods 5.0/10 |
 Customer Support5.4/10 |
 Product Rating 5.2/10 |
 Reputation 8.6/10 |
Lucky 31 Casino Overview
| Min deposit | $/€20 |
| Max cashout | $/€16000 |
| Payout time | 1 day |
| Game types | Roulette, Baccarat, Slots+ 14 more |
| Slot games | 2906 |
| Live games | 58 |
| Vip program | Cashback, Exclusive bonuses, Birthday bonuses+ 5 more |
| Languages website | English , German , French + 2 more |
| Payment methods | Visa, MasterCard, MiFinity+ 1 more |
Our Expert's Opinion: Is Lucky 31 Casino the Right Choice for You?
Adela's Verdict
Is Lucky 31 Casino Safe? Analysing Fairness and Security
Casino T&C Restrictive Terms |
Bonuses T&C Reasonable Terms |
Responsible Gaming 7 Options |
Lucky 31 Casino is an online gambling platform with over 10 years of experience. Our reviewers find Lucky 31 Casino legit, as it operates legally under an Anjouan Gaming license. In CasinoAlpha’s Lucky 31 Casino review, we analysed its safety, security, fair gaming, and responsible gambling tools to determine if it’s a reliable online casino.
- Lucky 31 Casino Safety Features:
SSL Encryption: The casino employs the latest SSL encryption technology to protect players’ personal and financial information.
Firewall Protection: Player data and transactions are protected from unauthorized external access through state-of-the-art firewall protection and fraud detection mechanisms.
Overall Security Verdict: We find Lucky 31 Casino safe, with the latest security features ensuring player security, making it a secure online casino.
- Fairness of Games:
| Aspect | Details | Verdict |
|---|---|---|
| RNG Certification | The casino uses computerised random number generators to generate the outcome of the games, ensuring fair game outcomes. | Fair |
| Game Audits | We found no information about the casino’s audits to ensure game fairness, making the casino less transparent when it comes to fair gaming. | Non-transparent |
- Responsible Gambling:
At Lucky 31 Casino, you can access 7 responsible gambling tools, which promote responsible gambling, such as account closure. The selection is smaller compared to other casinos, such as Colosseum Casino, offering 12 options.
Tools Available at Lucky 31 Casino:
- Self-Limits: Set daily, weekly, or monthly limits on how much you can deposit, bet, or lose.
- Take a break: Temporarily lock your Lucky 31 Casino account for a short period (like a day, week, or month) if you need time away from gambling.
- Financial Activity Monitor: View your spending and gambling history so you can track your habits and make informed decisions.
- Self-Exclusion: Block access to your Lucky 31 account for a longer time (6 months or more) if you feel gambling is becoming a problem.
Support Resources:
- Trained customer support: You can access 24/7 support for problem gambling using the Lucky 31 Casino live chat feature.
Responsible Gambling Verdict: Lucky 31 Casino offers a small but comprehensive selection of responsible gambling tools and resources, supporting players in maintaining healthy gaming habits and avoiding problematic gambling behaviour. Still, we recommend expanding the selection of tools to ensure better support, including options like useful links to support organisations such as GamCare or Gamblers Anonymous.
Your Guide to Lucky 31 Casino Payments - Deposits & Withdrawals
Min deposit 20 $/€ |
Min. Withdrawal 20 $/€ |
Max cashout 16000 $/€ |
Payout time 1 days |
Currencies
| Payment | Min deposit | Max withdrawal |
|---|---|---|
 | €20 | N/A |
 | €20 | N/A |
 | €20 | N/A |
 | €20 | €1750 |
 | €20 | €2000 |
 | €20 | €2000 |
 | €20 | €2000 |
 | €20 | €2000 |
 | €20 | €2000 |
 | €20 | €2000 |
Deposit Process Verdict
- Ease of use: Our Lucky 31 Casino review team found the depositing process straightforward with a few simple steps, allowing quick access to your funds to start playing.
- Limits: The minimum deposit at Lucky 31 is $/€20, which is above the industry standard of $/€10, making deposits less accessible for new players. The maximum deposit depends on the payment method, with a $/€1,750 limit for cards, e-wallets, and bank transfers, and a $/€5,000 for cryptocurrency deposits.
- Deposit methods: verdict
- Fees: In our Lucky 31 Casino review, we found that the casino charges no deposit fees.
- Deposit process: You can initiate a deposit from your account or the Cashier section. After selecting the payment method, input the deposit amount no less than the minimum for the selected method, and complete the deposit. Once the transaction is completed, the deposit amount is automatically added to your account balance.
Withdrawal Process Verdict
- Limits: The minimum amount you can withdraw at Lucky 31 is $/€20, higher than the industry average. Two exceptions are bank transfers and Litecoin withdrawals, with a $/€50 minimum. The maximum cashout limit is $/€16,000, with a $/€2,000 limit per transaction for all payment methods, except for MiFinity, with a $/€1,750 limit.
- Withdrawal methods: You can make a Lucky 31 Casino payout with the same payment method used for depositing, except for Flexepin, which is deposit-only.
- Fees: There are no withdrawal fees charged by the casino.
- Payout times: Lucky 31 Casino withdrawal time is fast, taking 1 day to process payments. It’s faster compared to other casinos, such as Bull Casino, which processes payouts within 3 days.
- Withdrawal process: To request a withdrawal, you need to access the Cashier section and after selecting the payment method, input the amount you want to withdraw. Check the transaction details and confirm the request. Keep in mind that you can’t request a withdrawal if you have an active bonus.
Customer Support at Lucky 31 Casino - How to Get Help When You Need It
Live Chat Yes |
Live Chat 24/7 Yes |
Response Time Fast (1-5 min) |
Helpful Chat Helpful |
FAQ Extensive |
Email support@lucky31.com |
Language Options
Languages website
Support languages
Lucky 31 Casino support includes 24/7 live chat and email support, and an FAQ section. Our Lucky 31 Casino review team tested the available channels for speed and accuracy by contacting live chat and email support during different hours of the day with questions of different complexity.
- Response time & quality: During testing, we experienced fast response times within 1-5 minutes for live chat and several hours up to a few days for email support.
- Availability: Both Lucky 31 Casino live chat and email can be contacted 24/7. However, keep in mind that email support takes longer to reply than live chat.
- Live Chat interaction: Our reviewers had positive interactions with the casino’s live chat agents. They were very interactive, asked multiple questions to get to the core of our issues, and provided fast and helpful responses.
- Email interaction: Email support takes longer than live chat, which is standard. It offered very detailed and comprehensive replies within an acceptable amount of time, ensuring a clear step-by-step instruction on how to solve our issues.
- Overall verdict: We find Lucky 31 Casino support reliable, with 24/7 availability and helpful support via all channels. It offers an extensive FAQ section with deposit, withdrawal, documentation, and technical support questions available.
What we Recommend Lucky 31 Casino to Improve
Our team at CasinoAlpha recommends Lucky 31 add a phone line for on-the-phone support, which will improve speed and accessibility for more urgent issues. Additionally, expanding the language selection and adding more languages, such as Spanish and Italian, will make support more accessible.
Lucky 31 Casino Products: Slots, Table Games, and Live Casino
Game Providers 32 |
Slot games 2906 |
Live games 58 |
Usability Responsive |
Apps No Apps |
Game types
Game providers
- Slots:
The Lucky 31 Casino slots collection includes 2,906 classic, video, and 5-reel slots. The casino collaborates with only 32 game providers, which considerably limits game diversity. However, you can find some popular games among the best Lucky 31 Casino slots, such as Gates of Olympus by Pragmatic Play, Buffalo Trail by BGaming, and Chaos Crew by Hacksaw Gaming.
The minimum bets on slots start as low as $/€0.01 per spin, while maximum bets can reach up to $/€250 per spin, depending on the game. For example, Elvis Frog in Vegas by BGaming has a $/€0.25 per spin minimum bet and a $/€25 per spin maximum.
- Live Dealer Games:
The Lucky 31 Casino live games collection includes only 58 games, including poker, roulette, baccarat, and blackjack variations. The selection is smaller compared to other casinos, such as Casinoly Casino with 650 live casino games, and is powered by a small number of 32 providers, which limits game variety. Still, you can find popular titles such as Crazy Time by Evolution Gaming, Prime Baccarat D by Eeze, and European Blackjack Multihand by Platipus.
- Casino Sign-Up Process & Usability:
Registering at Lucky 31 Casino is fast, only taking a few minutes. You need to create a Lucky 31 Casino login using your email address and secure the account with a password. To finish creating your Lucky 31 Casino account, you must complete KYC verification, which takes 1-2 days.
- Desktop Performance:
The desktop performance of Lucky 31 is smooth with no lags or issues. The casino has a modern interface allowing easy navigation even for new players. Our Lucky 31 Casino review team found the site accessible and responsive and experienced no problems during testing.
- Mobile Performance:
The Lucky 31 Casino mobile version is only available on your iOS or Android device using a mobile browser like Safari or Chrome. The casino doesn’t offer a mobile app, which would make gambling on the go more accessible. Still, the user interface on mobile browsers is responsive and well-organised, allowing seamless gambling with no significant issues.
- VIP Program:
The Lucky 31 Casino VIP program has 6 levels: Normal, Opal, Emerald, Sapphire, Ruby, and Diamond. Each level offers bigger and better rewards, such as cashback from 3% to 21%, weekly withdrawal limits from $/€4,000 to $/€34,000, and fast withdrawals from 24 hours to instant cashouts. VIP members also have access to dedicated customer support and an account manager. However, the VIP club is invite-only, which may limit player access to the program.
How Lucky 31 Casino’s Reputation Stands Up: Licensing, Security, and Third-Party Reviews
Licenses Anjouan Gaming |
Online since 2012 |
Third Party Reviews Poor |
Gambling Products 3 |
Licenses
 | Anjouan Gaming - ALSI-142406012-FI 1 |
Gambling Products
Online Casino
Betting
Bingo
Poker
Brick & Mortar
Lucky 31 Casino is an online gambling platform launched in 2012, with over 10 years of industry experience. The Lucky 31 Casino license was issued by Anjouan Gaming, ensuring the casino operates legally and follows industry standards.
- User reviews: Player Lucky 31 Casino reviews are mixed, highlighting both pros and cons of the casino. It offers fast withdrawals and has reliable customer support, but has a limited games library with only 32 providers and a higher-than-average $/€20 minimum deposit.
- Industry recognition: With over 10 years of experience, Lucky 31 Casino has proven to be a fair and reliable online casino operating under an Anjouan Gaming license and has been awarded the AskGamblers Certificate of Trust, which signifies a commitment to fair play and transparent operations.
- Alpha’s Verdict: Our team finds Lucky 31 Casino’s reputation mixed, leaning positive, due to its reliability and trustworthiness in the online gaming industry. Despite mixed reviews, it offers a safe and secure gaming experience.
Lucky 31 Casino Top 3 Alternatives
Colosseum Casino
Pros
- Crypto friendly featuring many options
- Desktop app available
- 24/7 live chat
Cons
- Support and platform only available in English
- Slow website
Verdict
Colosseum Casino offers a user-friendly experience with a minimum deposit of $10. This makes it accessible to most players. With over 750 Slot Games to choose from, it offers a wide variety of ways to get entertained. The casino supports 24 popular payment methods, including traditional options such as Visa and Mastercard, as well as more modern options such as Paysafecard and MuchBetter, to cater for a wide range of transaction preferences.
Read Review
Gaming Club Casino
Pros
- Features a VIP scheme
- Very high max cashout limit
- Has both desktop and mobile app
- Low minimum deposit of €10
Cons
- Three-day withdrawal processing
Verdict
Gaming Club Casino has been online since 1996 and stands out with a long-standing presence in the industry, emphasizing its reliability and safety. With licenses from the Alderney Gambling Control and Kahnawake Gaming Commission, it ensures a safe and regulated gaming environment. The casino offers a selection of 1,236 slot games, providing plenty of variety for slots enthusiasts.
Read Review
FreeSpin Casino
Pros
- Crypto payments available
- Unique slot line-up
- Helpful 24/7 live chat
Cons
- Not enough live games
- High max withdrawal
Verdict
FreeSpin Casino is a small online gambling platform focusing on exclusive game titles. Their catalogue consists of 250 slots from RTG and Rival only, with the addition of 8 live game options. This alone makes FreeSpin a top rated online casino for players who have specific slot preferences. Users can pay with traditional methods and cryptocurrencies such as Litecoin, Dogecoin or Ethereum. The website is fast and secure, and their 24/7 live chat team is helpful and informative. A few drawbacks worth mentioning are the 3-day payout time and the $100 minimum cashout amount.
Read ReviewLucky 31 Casino Verdict - Pros, Cons, and What It Offers
CasinoAlpha’s Lucky 31 Casino review focused on its main features: games, payments, support, safety, and security. We found Lucky 31 Casino legit and safe, with an Anjouan Gaming license, over 10 years of experience, and state-of-the-art security measures. It offers fast and helpful customer support and processes payouts quickly, within 1 banking day. Still, players find its games library small and lacking diversity, as it is powered by only 32 providers. With a mixed reputation, the casino is a reliable online gambling platform but has room for improvement when it comes to the lack of mobile apps, a small selection of live games, and high minimum deposit and withdrawals.
Pros:
- Processes payouts fast within 1 day.
- Accepts cryptocurrency payments.
- Operates under an Anjouan Gaming license.
Cons:
- Has no desktop or mobile apps.
- Collaborates with only 32 game providers.
- High $/€20 minimum deposit and withdrawal.
Lucky 31 Casino vs Competitors: How It Compares to Other Top Casinos
| Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
|---|---|---|---|---|---|---|---|
| 2906 | 58 | 2012 | $/€20 | $/€16000 | 1 day | 24/7 |
 | 10000 | 650 | 2021 | $/€10 | $/€7000 | 2-3 days | 24/7 |
 | 1743 | 36 | 2023 | $/€25 | $/€10000 | 1-2 days | 24/7 |
 | 11763 | 281 | 2016 | $/€10 | $/€7000 | 2-3 days | 24/7 |
 | 4755 | 245 | 2024 | $/€20 | $/€20000 | 3 days | Not 24/7 |
 | 4450 | 400 | 2023 | $/€10 | $/€15000 | 1-2 days | 24/7 |
How We Review Lucky 31 Casino - Our Methodology Explained
We uphold a meticulous and transparent evaluation process for Lucky 31 Casino, ensuring our readers receive a thorough and dependable review. Guided by our seasoned reviewer, Lucky 31 Casino undergoes rigorous testing phases, followed by dedicated review sessions aimed at crafting a comprehensive assessment, resulting in an exhaustive CasinoAlpha Rating of 6.6 out of 10. Our methodology includes a detailed scrutiny of deposit and withdrawal methods to ensure efficiency and security. Moreover, we rigorously evaluate a diverse range of slots and live games to gauge the quality and fairness of the gaming experience at Lucky 31 Casino. This review underscores our commitment to furnishing current and precise information, thereby maintaining the relevance and trustworthiness of our evaluations for our players.
| Review | Details |
|---|---|
| Reviewer | Adela Mariuta |
| CasinoAlpha Rating | |
| Test Duration | 10 Hours |
| Review Duration | 31 Hours |
| Deposit Methods Checked | Yes |
| Withdrawal Methods Checked | Yes |
| Slots Tested | Yes |
| Live Games Tested | Yes |
| Published Date | Mar 2025 |
| Updated Date | Apr 2025 |
