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PureBets Casino Review
In our detailed analysis PureBets Casino showcases both strengths and weaknesses. The game selection is diverse, encompassing various genres, though there's room for improvement in quality and innovation. While the casino maintains a standard level of security features, our investigation revealed some areas where improvement is needed to ensure optimal player protection. While the live chat customer service is competent the consistency of their responsiveness leaves room for improvement. Overall, PureBets Casino, owned by NewEra B.V., provides a middling experience, suitable for all types players who value variety but may not meet the expectations of more discerning players.
 Legit & Fairness 7.0/10 |
 Payment Methods 8.4/10 |
 Customer Support7.0/10 |
 Product Rating 7.4/10 |
 Reputation 7.0/10 |
PureBets Casino Overview
| Min deposit | $/€10 |
| Max cashout | $/€100000 |
| Payout time | 3 days |
| Game types | Roulette, Baccarat + 16 more |
| Slot games | 2000 |
| Live games | 200 |
| Vip program | Higher payment limits, Invite only |
| Website Language | English , German + 3 more |
| Customer Support Language | English , German + 3 more |
Our Expert's Opinion: Is PureBets Casino the Right Choice for You?
Adela's Verdict
Is PureBets Casino Safe? Analysing Fairness and Security
Casino T&C Restrictive Terms |
Bonuses T&C Reasonable Terms |
Responsible Gaming 4 Options |
PureBets Casino employs industry-standard security measures to ensure a safe and fair gaming environment for its players.
- PureBets Casino Safety Features:
SSL Encryption: Protects user data and transactions through secure encryption protocols.
Firewall Protection: Effectively shields the casino website from unauthorized external access.
Overall Security Verdict: PureBets Casino prioritizes player security and employs strong and reliable security measures, offering a safe gaming experience.
- Fairness of Games
| Aspect | Details | Verdict |
|---|---|---|
| RNG Certification | Certified by independent Test Labs authorities, ensuring random outcomes for all games. | Fair |
| Game Audits | Regularly audited by independent firms to maintain transparency and integrity. | Reliable |
- Responsible Gambling
PureBets Casino provides helpful tools and resources to promote responsible gambling among its players.
Tools Available:
- Useful Links: Access to responsible gambling resources and organisations.
- Account Closure: Simple processes for self-exclusion or account closure.
- Minor-restrictive tools: The casino website employs mechanisms to restrict underage gambling efficiently.
- Advice regarding this problem: Help and guidance for dealing with gambling addiction.
Support Resources:
- Links to Support Organizations: GamCare, Gambling Therapy, BeGambleAware
- Helpline: 24/7 support via a dedicated helpline for problem gambling.
Responsible Gambling Verdict: PureBets Casino offers comprehensive responsible gambling tools and resources to encourage healthy and responsible gambling.
Your Guide to PureBets Casino Payments - Deposits & Withdrawals
| Payment | Min deposit | Max withdrawal |
|---|---|---|
| Sparkasse | €10 | €1000 |
| Commerzbank | €10 | €1000 |
| Volksbanken Raiffesen | €10 | €5000 |
| Instant Bank Transfer | €10 | €5000 |
| €10 | €2500 |
| €10 | €1000 |
| €10 | €1000 |
| WebPayZ | €20 | €5000 |
| €10 | €5000 |
| €10 | €5000 |
| €10 | €5000 |
| €20 | €5000 |
| €20 | €5000 |
| €20 | €5000 |
| €20 | €5000 |
| Min deposit | $/€10 |
| Min. Withdrawal | $/€10 |
| Max cashout | $/€100000 |
| Payout time | 3 days |
| Currencies | GBP, EUR + 5 more |
Deposit Process Verdict
- Ease of use: PureBets Casino offers an easy and intuitive deposit process, allowing players to deposit funds into their accounts quickly.
- Limits: The PureBets Casino minimum deposit is $/€10, which is the industry standard and makes it accessible to a wide range of players.
- Deposit methods: You can make deposits using various payment methods, including Visa and Mastercard credit and debit cards, e-wallets, cryptocurrency, and bank transfers, which provide flexibility to users across different regions.
- Fees: PureBets Casino does not charge fees for deposits.
- Deposit process: The deposit process is seamless, with instant processing times for all methods, allowing players to start gaming without delay.
Withdrawal Process Verdict
- Limits: PureBets Casino withdrawals start at $/€10 minimum and go up to $/€5,000 per week, with VIP players enjoying higher limits. The maximum daily winnings cap is $/€100,000.
- Withdrawal methods: Several withdrawal methods are available, including credit and debit cards, e-wallets such as Skrill and Neteller, cryptocurrency, and bank transfers.
- Fees: PureBets Casino’s withdrawal fees can reach 8% of the transaction amount for multiple withdrawals within 30 days.
- Payout times: PureBets Casino withdrawals typically take 3 days to process, which is longer than compared to similar casinos.
- Withdrawal process: All PureBets Casino withdrawals require identity verification, which can lead to possible delays. Additionally, you must meet a 5x deposit rollover requirement before withdrawals can be processed.
Customer Support at PureBets Casino - How to Get Help When You Need It
Live Chat Yes |
Live Chat 24/7 Yes |
Response Time Slow (11-30 min) |
Helpful Chat Not helpful |
FAQ Incomplete |
Email support@purebets.com |
PureBets Casino offers 24/7 customer support through live chat, FAQ section, and email, ensuring players can get help whenever needed.
- Response time & quality: While PureBets Casino offers 24/7 live chat support, response time is slow, often taking 11-30 minutes. Email support is responsive but takes even longer to address detailed issues.
- Availability: Customer support is available 24/7 via live chat and email, so you can get help at any time.
- Live Chat interaction: Live chat offers direct support but comes with delays and long wait times. If casino agents are unavailable, customers are directed to submit an email request.
- Email interaction: Email support is accessible via the email provided on the casino website, with a long response time, though explanations and help are more detailed.
- Overall verdict: PureBets Casino’s customer support is available 24/7, but the live chat response time needs improvement to make it more helpful for players.
What we recommend PureBets Casino to improve
CasinoAlpha experts recommend that PureBets Casino prioritize reducing the live chat response time and ensure quicker interactions with players. Improving and updating the FAQ section will also help players with basic issues like deposits and bonuses.
PureBets Casino Products: Slots, Table Games, and Live Casino
Game Providers 55 |
Slot games 2000 |
Live games 200 |
Usability Slow Performance |
Apps No Apps |
Game types
Game providers
- Slots:
PureBets Casino offers a slot library of 2,000 titles from 55 renowned industry providers, such as NetEnt and Play’n Go. Best PureBets Casino slots include Area Link Phoenix, Diamond Desire Deluxe, and Coin Up Lightning. The minimum bet starts at $/€0.10, while some slots allow maximum bets of up to $/€100.
- Live Dealer games:
The live games at PureBets Casino count around 200 titles, including roulette, blackjack, and baccarat variations by providers such as Evolution Gaming, ensuring a high-quality, immersive experience.
- Casino Sign-Up Process & Usability:
The PureBets Casino login process is straightforward, requiring only basic details like email and username. The casino website interface is user-friendly, although the search bar needs improvement due to its inefficiency in filtering games.
- Desktop performance:
The PureBets Casino desktop platform performs slowly and could benefit from optimization, particularly when navigating the game library.
- Mobile performance:
The PureBets Casino mobile platform is well-optimized and offers a smooth gaming experience on smartphones and tablets. The mobile website mirrors the desktop version’s features only with a faster loading time.
- PureBets Casino app:
The lack of both desktop and mobile apps is a noticeable drawback for players who prefer dedicated apps for convenience and gaming on the go.
- VIP programme:
The PureBets Casino VIP program is invite-only, offering perks like higher payment limits.
How PureBets Casino’s Reputation Stands Up: Licensing, Security, and Third-Party Reviews
Licenses Curacao |
Online since 2024 |
Third Party Reviews Absent |
Gambling Products 4 |
Licenses
| Curacao - 365/JAZ |
Gambling Products
Online Casino
Betting
Bingo
Poker
Brick & Mortar
PureBets Casino, launched in 2024, is still working on building its reputation and industry recognition. It operates legally under a Curacao license, which is one of the least reputable licences.
- User reviews: Player reviews appreciate the casino’s game library and user-friendly website interface. However, many mention the slow and unhelpful customer support, which is a downside.
- Industry recognition: PureBets Casino is a new casino, so it has yet to receive industry recognition or third-party reviews. Its licensing by Curacao is a sign of adherence to regulatory standards, even though players do not trust this license very much.
- CasinoAlpha’s Verdict: PureBets Casino earns a 7.0/10 from CasinoAlpha, reflecting the need for improvement in certain areas, such as payout time and customer support speed.
PureBets Casino Verdict - Pros, Cons, and What It Offers
- Pros: PureBets Casino has a varied game library, including over 2,000 slot titles and 200 live dealer games from 55 providers. The casino offers 24/7 customer support via email and live chat. It offers access to a generous VIP program to its most active players.
- Cons: The 3-day payout process is considered slow by industry standards. The casino’s Curacao license, while providing basic regulatory oversight, is seen as less trustworthy by players. Additionally, slow desktop performance and the absence of dedicated mobile or desktop apps diminish the player experience.
PureBets Casino vs Competitors: How It Compares to Other Top Casinos
| Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
|---|---|---|---|---|---|---|---|
| 2000 | 200 | 2024 | $/€10 | $/€100000 | 3 days | 24/7 |
 | 13540 | 933 | 2023 | $/€20 | $/€20000 | 3 days | 24/7 |
 | 5000 | 371 | 2020 | $/€10 | $/€10000 | 24H | Not 24/7 |
 | 2733 | 436 | 2022 | $/€20 | $/€15000 | 3 days | 24/7 |
 | 1800 | 80 | 2023 | $/€10 | $/€6000 | 3 days | 24/7 |
 | 4500 | 710 | 2023 | $/€20 | $/€20000 | 3 days | 24/7 |
Explore PureBets Casino’s Sister Sites - Find Casinos With Similar Experience
PureBets Casino Top 3 Alternatives
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Pros
- €10 minimum deposit casino
- 2-day payout time
- 2700 slots
Cons
- Few blackjack games
- No e-wallet payments
Verdict
Lady Linda Casino is a great choice for players who want to deposit a minimum of €10. Its low deposit requirement makes it easy for players to explore a diverse range of gaming options without committing significant funds upfront. Additionally, Lady Linda Casino's welcoming approach ensures that players of all budgets can access thrilling gameplay without financial barriers, fostering an inclusive and enjoyable gaming environment.
LyraCasino
Pros
- 20 € minimum deposit
- Site optimized for mobile phones
- Website available in multiple languages
Cons
- Long payout period
Verdict
LyraCasino has been operating in the online gaming market since 2021, and during this time it has managed to make a name for itself in the industry, but without giving up on continuous development. It has collaborations with 48 popular providers, names like Play'N Go, BetSoft, Playtech, Evolution Gaming and Novomatic. However, the minimum deposit required reaches the threshold of $/€20, not much above the general market standard.
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Stelario Casino
Pros
- Relatively fast payouts
- Features a tiered loyalty scheme
- Many currencies available
Cons
- No mobile app yet available
Verdict
Stelario Casino, which has been in business since 2020, has had a few years to establish itself in the online gaming sector, but it is still relatively new compared to industry veterans. With 4,100 slot games in its outstanding library, the casino offers players a huge selection of themes and styles. Stelario Casino offers a moderate level of player protection and is subject to governmental monitoring due to its Curacao license.
Read ReviewPureBets Casino Rankings Across Our Categories
| Category | Trending |
|---|---|
| NewEra B.V. Casinos | Top 5 |
| Low Wagering Bonuses | Top 20 |
How We Review PureBets Casino - Our Methodology Explained
At CasinoAlpha, we take pride in our comprehensive and transparent review methodology for PureBets Casino. PureBets Casino is subjected to an intensive testing and review process leading to a precise CasinoAlpha Rating of 7.4 out of 10 . Our process includes a meticulous examination of deposits and withdrawal methods to verify their efficiency and security. Furthermore, we extensively test a variety of slots and live games to assess the quality and fairness of the gaming experience at PureBets Casino. The extensive review of PureBets Casino underscores our commitment to delivering timely and precise information.
| Review | Details |
|---|---|
| Reviewer | Adela Mariuta |
| CasinoAlpha Rating | |
| Test Duration | 10 Hours |
| Review Duration | 29 Hours |
| Deposit Methods Checked | Yes |
| Withdrawal Methods Checked | Yes |
| Slots Tested | Yes |
| Live Games Tested | Yes |
| Published Date | Sep 2024 |
| Updated Date | Jan 2025 |
