Important terms:
- To claim this first deposit bonus, use the code 50AZTEC.
- The free spins are available on selected Shambala Casino slots.
- The free spins will be credited in batches.
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Alpha's experts, boasting over 9 years of collective experience conducted a complete analysis of Shambala Casino, a reputable gaming establishment holding trusted licenses since its inception in 2021. In this detailed review, our main goal was to closely assess whether the Shambala Casino maintains the requisite standards for safety, game diversity, financial operations, and mobile usability. Furthermore, we did a deep dive into how the casino's site performs on mobile devices and looked into other key details.
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Important terms:
Offer verdict: highly recommended
After careful consideration, our experts rated this Shambala Casino first deposit bonus as highly recommended because players get a 100% match to their initial deposit up to €100. The 50x wagering requirement is considerably higher than the industry standard of 35x. This bonus requires a minimum deposit of €20, which is slightly higher than average. Players also get 180 free spins to try the casino’s slot collection. The maximum cashout from the free spins is €50.
Players can claim this first deposit bonus using popular payment methods like Mastercard, VISA, Maestro, and cryptocurrency. We appreciate that Shambala Casino operates under the Curacao license, which ensures the casino’s lawfulness and the player’s safety.
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Our comprehensive review of Shambala Casino reveals a diverse array of features. The game selection is diverse, encompassing various genres, though there's room for improvement in quality and innovation. While the casino maintains a standard level of security features, the investigation brought to light several sectors needing improvements for ensuring top-tier player security. The help offered by the live chat customer support is satisfactory but a more consistent rapidity in replies is desirable. Overall, Shambala Casino, owned by Dama N.V., provides a middling experience, suitable for all types players who value variety but may not meet the expectations of more discerning players.
Legit & Fairness 7.0/10 |
Payment Methods 7.2/10 |
Customer Support 8.0/10 |
Product Rating 10.0/10 |
Reputation 7.6/10 |
Min deposit | $/€10 |
Max cashout | $/€7500 |
Payout time | 1 day |
Game types | Roulette, Baccarat + 15 more Game typesSlotsTable gamesVideo PokerJackpotsKenoBingoBlackjackCrapsSic BoPokerScratchcardsClassic SlotsLive casino5-Reel SlotsWheel of Fortune |
Slot games | 6000 |
Live games | 416 |
Vip program | Free spins, Cashback + 3 more Vip programHigher payment limitsFaster withdrawalsTiered Loyalty Programs |
Website Language | English |
Customer Support Language | English , French + 1 more Customer Support LanguageDutch |
Cosmin's Verdict
"Having conducted extensive testing, I recommend Shambala Casino as a legitimate option upholding fair standards. It's licensing, reasonable terms, payment support, and responsive player service verify the trustworthy operations from Dama N.V.. The incorporation of popular payment methods and ties with esteemed providers significantly increases its appeal. While advising further individual review, Shambala Casino earns my endorsement having met benchmarks for ethical, player-friendly conduct across the board, with a rating of 8.0 out of 10."
Casino T&C Restrictive Terms |
Bonuses T&C Fair Terms |
Responsible Gaming 9 Options |
Following our examination of the Shambala Casino terms and conditions, we found out that they offer overall reasonable terms that can be improved in some areas. The wagering and maximum bet limit fail to meet our standards and may be considered overly restrictive. However, we appreciate the maximum cashout limit of $/€7500, for providing great value, especially for high rollers. We found the casino terms to be written in a simple to understand language, but there is certain information that can be hard to find, such as how they solve player disputes.
Min deposit | $/€10 |
Min. Withdrawal | $/€20 |
Max cashout | $/€7500 |
Payout time | 1 day |
Currencies | GBP, EUR + 24 more CurrenciesUSDAUDCADJPYNOKZARRUBNZDPLNCNYBRLLTCBCHETHXRPBNBDOGEUSDTADABTCPHPTHBVNDMYR |
When gambling real money online, payment processing matters greatly in the experience. Shambala Casino shows its player priority through flexible banking support and reasonable limits. Their minimum deposit starts at just $/€10 and the maximum withdrawal amount is set at $/€7500 across the majority of methods, making the casino accessible for all types of players. Payout times are swift as well, processed in 1 day.
Live Chat Yes |
Live Chat 24/7 Yes |
Response Time Average (6-10 min) |
Helpful Chat Misleading |
FAQ Incomplete |
Email support@shambalacasino.com |
Shambala Casino offers all the important customer support options, a live chat and email address. but it lacks the around the clock availability, which we don’t appreciate. Testing the live chat has been an overall good experience as the agents were capable to provide for us useful information, which made the waiting time of 10 minutes in queue feel like it was worth it.
Game Providers 76 |
Slot games 6000 |
Live games 416 |
Usability Slow Performance |
Apps No Apps |
Shambala Casino’s features were rated by us to be standard in most ways based on our tests on the games available, the design and functionality of the interface. Although numbers aren’t the strong point of this casino’s game section, we appreciated the diversity in both game types and providers.
The design still needs to be improved in certain areas, such as the brightness of colors, but the pages load fast and we didn’t encounter any major issues or bugs.
Our team of experts created an account at Shambala Casino to feel the player experience. The process was standard and it took an average time to complete, as the registration process took Fast minutes and the KYC was done within 1 day day. Shambala Casino runs fast and it doesn’t have any bugs or issues, which we appreciate.
Licenses Curacao |
Online since 2021 |
Third Party Reviews Poor |
Gambling Products 4 |
Curacao - 8048/JAZ2020-13 |
Online Casino
Betting
Bingo
Poker
Brick & Mortar
Operating since 2021, Shambala Casino holds valid gaming licenses. The reputable regulatory bodies conduct frequent audits that verify Shambala Casino’s integrity and safety practices for real money players. Additionally, this online casino brand averages a rating of 8.0 out of 10 based on CasinoAlpha team’s testing procedure.
Shambala Casino is a great choice for a safe and secure gambling experience. The platform has a game library that’s on the smaller side, with 6000 slots and 416 live games but the titles are varied and powered by top providers. The payment section also provides over 5 options and accessible minimum deposits of $/€10 and withdrawals of $/€20 with a maximum cashout limit of $/€7500.
However, we don’t appreciate the fact that the cashout is completed in 1 day, which we consider to be too slow.
Shambala Casino checks most of our boxes by offering top payment and customer support services. We also enjoyed testing its games library, but the amount of payment options available is higher than average, which we rarely find.
Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
---|---|---|---|---|---|---|---|
6000 | 416 | 2021 | $/€10 | $/€7500 | 1 day | 24/7 | |
375 | 11 | 2017 | $/€35 | $/€20000 | +3 days | 24/7 | |
568 | 14 | 2009 | $/€10 | $/€20000 | +3 days | 24/7 | |
3242 | 858 | 2023 | $/€20 | $/€20000 | 1 day | 24/7 | |
8887 | 847 | 2020 | $/€10 | $/€40000 | +3 days | Not 24/7 | |
5600 | 727 | 2016 | $/€10 | $/€100000 | +3 days | 24/7 |
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Read ReviewCategory | Trending |
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At CasinoAlpha, our evaluation process for Shambala Casino is both thorough and transparent ensuring that our readers have access to a reliable and comprehensive review. Shambala Casino is subjected to an intensive testing and review process leading to a precise CasinoAlpha Rating of %rating% out of 10 . Our process includes a meticulous examination of deposits and withdrawal methods to verify their efficiency and security. Furthermore, we extensively test a variety of slots and live games to assess the quality and fairness of the gaming experience at Shambala Casino. ensuring that our evaluations retain their relevance and trustworthiness for our players.
Review | Details |
---|---|
Reviewer | Cosmin Brehoi |
CasinoAlpha Rating | 8.0 /10 |
Test Duration | 0 Hours |
Review Duration | 0 Hours |
Deposit Methods Checked | Yes |
Withdrawal Methods Checked | Yes |
Slots Tested | Yes |
Live Games Tested | Yes |
Published Date | Feb 2024 |
Updated Date | Jul 2024 |
Since forever a student of life and writer at his core, he loves to gamble on football matches in his spare time. Combining the art of prediction and a rigorously trained intuition, he has joined the iGaming world to promote a responsible and data-driven approach to sports betting.