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Shambala Casino User Reviews and Ratings
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Shambala Casino Review
Our comprehensive review of Shambala Casino reveals a diverse array of features. The game selection is diverse, encompassing various genres, yet the overall execution and innovation might benefit from further development. While the casino maintains a standard level of security features, our analysis identified several areas requiring enhancements for maximum player security. While the live chat customer service is competent the consistency of their responsiveness leaves room for improvement. Overall, Shambala Casino, owned by Dama N.V., provides a middling experience, suitable for all types players who value variety but may not meet the expectations of more discerning players.
 Legit & Fairness 7.0/10 |
 Payment Methods 7.2/10 |
 Customer Support8.0/10 |
 Product Rating 10.0/10 |
 Reputation 7.6/10 |
Shambala Casino Overview
| Min deposit | $/€10 |
| Max cashout | $/€7500 |
| Payout time | +3 days |
| Game types | Video Poker, Table games + 15 more |
| Slot games | 6000 |
| Live games | 416 |
| Vip program | Free spins, Cashback + 3 more |
| Website Language | English |
| Customer Support Language | English , French + 1 more |
Our Expert's Opinion: Is Shambala Casino the Right Choice for You?
Adela's Verdict
Is Shambala Casino Safe? Analysing Fairness and Security
Casino T&C Restrictive Terms |
Bonuses T&C Reasonable Terms |
Responsible Gaming 9 Options |
Let’s start our Shambala Casino review and analyze its trusts. The online casino operates under the license provided by the Government of Curacao eGaming, which is a legitimate grounding in the world of online gaming.A licence from Curacao does not boast a strict regulatory framework, but such a licence does require the operator to adhere to a policy of fair play, responsible gaming and player protection, ensuring a safe and secure environment for all its users.
Shambala Casino Safety Features
- SSL Encryption: Shambala Casino uses encryption to keep players’ data safe when they make a transaction or log in to their account. Since it is an industry standard, SSL encryption protects sensitive information from being disclosed.
- Firewall Protection: The Shambala Casino uses a high firewall system that adds an extra layer of protection against unauthorized data access.
- Overall Security Verdict: Shambala Casino presents an impressive security level, incorporating SSL encryption along with state-of-the-art firewalls. Set it as a secure option where one can gamble online.
Fairness of Games
All the games offered at Shambala Casino utilize RNG or Random Number Generator technology. This ensures that all the outcomes will be fair and absolutely random. Independent audits take place on a periodic basis to verify the RNG. Thus, this acts as an assurance that Shambala Casino games are going to keep the playing environment fairly.
| Aspect | Details | Verdict |
|---|---|---|
| RNG Certification | The RNG system certifies that games in Shambala Casino are not rigged and that the outcome is completely predictable. | Verified |
| Game Audits | These are periodic audits by bodies like iTech Labs, ensuring fairness compliance. | Fair and reliable |
Responsible Gambling
According to our experts, Shambala Casino takes responsible gaming seriously and has implemented 9 measures to ensure customers enjoy a balanced gaming experience and can seek assistance where necessary.
Tools Available:
- Self-Limits: The setting of personal limits to control the amount spent or time on the platform.
- Session Limit: Setting time limits to control how long they have spent on each session.
- Useful Links: Links to other resources that could assist and support them in responsible gaming.
- Access to Game History: Ability to view one’s gaming history for activities and spending.
- Account Closure: Where appropriate, permanently closing the account when one feels a complete break from gambling is required.
- Minor-Restrictive Tools: Activate restrictions that prevent underage gambling from taking place.
- Trained Customer Support: For any inquiries regarding responsible gaming, one can resort to seeking advice and support from a specially trained support team in that field.
- Problem Gambling Counselling: Receive professional advice concerning the possible problems with gambling, including directions and recommendations.
- Self-Exclusion: If one wants or needs control over gaming, take the decision to temporarily or permanently exclude oneself from this platform.
Support Resources:
- Gambling Therapy, Gamblers Anonymous and GamCare: Direct links to external support for those who seek it.
- 24/7 Support Access: Available via live chat or email for responsible gaming inquiries.
Responsible Gambling Verdict: Shambala Casino’s selection of responsible gaming tools is extensive, demonstrating dedication to player welfare.
Your Guide to Shambala Casino Payments - Deposits & Withdrawals
| Payment | Min deposit | Max withdrawal |
|---|---|---|
| €10 | €2500 |
| €10 | €2500 |
| €10 | €2500 |
| €10 | €2500 |
| €10 | €2500 |
| €20 | €2500 |
| €10 | €2500 |
| €10 | €2500 |
| €30 | €2500 |
| €20 | €2500 |
| €10 | €2500 |
| €20 | €2500 |
| Min deposit | $/€10 |
| Min. Withdrawal | $/€20 |
| Max cashout | $/€7500 |
| Payout time | +3 days |
| Currencies | GBP, EUR + 24 more |
We moved on and reviewed the withdrawal and deposit options at the Shambala Casino. We outline the most important aspects that may help you.
Deposit Process Verdict
- Ease of Use: Depositing at Shambala Casino is pretty seamless. The intuitive interface will not present you with any problems while depositing funds into your Shambala Casino account with one of many different payment options.
- Limits: The minimum deposit is €10, a standard limit for many online casinos, thus reaching a wide range of budgets.
- Deposit Methods: There are many deposit methods supported by Shambala Casino, including over 20 payment methods. You can deposit using options like classic card, Visa, MasterCard, Maestro, or e-wallet like ecoPayz and MiFinity . For cryptocurrency lovers, there is Bitcoin, Ethereum, Ripple, Bitcoin, and Tether.
- Fees: Shambala Casino does not take the commission for replenishment; therefore, you are able to credit your accounts without extra fees.
- Deposit process: Right after you choose the preferred way of payment, insert the amount and confirm it. Funds will immediately appear in your Shambala Casino account.
Withdrawal Process Verdict
The Shambala Casino withdrawal procedure is transparent; this, however, entirely depends on the payout time for each chosen method.
- Limits: The minimum withdrawal amount is €20, which should be enough to meet the industry’s more recent requirements. The weekly and monthly maximum €7500 limits are practical but a little low, which might limit the players who make bigger bets.
- Withdrawal Methods: Just like deposit options, the casino permits crypto, too, for faster transaction processing by any means. Also, you have the classic methods: cards, e-wallets and bank transfers.
- Fees: There are no fees taken for withdrawals in general; however, some external fees may be torn off by the service provider itself.
- Payout Times: The Shambala Casino payout is processed quickly and within 1 day for easy and comfortable transactions.
- Withdrawal Process: We observed that once verified by Shambala Casino, you do not face any hassle in the withdrawal procedure. It’s safe but a bit prolonged for some methods.
Pros & Cons of Deposits & Withdrawals
| Pros | Cons |
|---|---|
| Extensive payment methods, including crypto | The maximum cashout is a low amount for high rollers |
| Fee-free transactions | |
| Fast transactions |
Customer Support at Shambala Casino - How to Get Help When You Need It
Live Chat Yes |
Live Chat 24/7 Yes |
Response Time Average (6-10 min) |
Helpful Chat Misleading |
FAQ Incomplete |
Email support@shambalacasino.com |
Shambala Casino support is available 24/7, offering solutions through live chat and via email. From our experience with the support team, we see some important things that may affect your gaming experience that need to be done better.
- Response time & quality: Support’s response time is usually average, taking 6-10 minutes to connect with an agent. This is a fair response time, but it would be better if it were quicker, especially during peak hours.
- Availability: Shambala Casino offers 24/7 live chat, which is very convenient if you need urgent assistance at any hour of the day. Indeed, this speaks of extreme availability, which has to be a big plus- you may fix your urgent issue at any time.
- Live Chat interaction: Our testing for the Shambala Casino live chat interactions shows that they sometimes rely on misleading information or scripted responses that may not always address complex queries effectively, which is frustrating if you’re looking for specific answers.
- Email interaction: Our interaction with the agents via e-mail was satisfactory as we were able to detail our problem. We were also able to attach exact pictures to leave no room for interpretation. However, the response time was not so fast, but it was to be expected as it is known that e-mails is not the fastest method of support.
- Overall Verdict: Shambala Casino’s support team offers comprehensive help, though improvements in FAQ depth and live chat detail would make the experience even smoother.
Shambala Casino Products: Slots, Table Games, and Live Casino
Game Providers 77 |
Slot games 6000 |
Live games 416 |
Usability Slow Performance |
Apps No Apps |
Game types
Game providers
Slots
Shambala Casino’s slots library includes 6000 games from prominent providers like NetEnt, Pragmatic Play, and NoLimit City. The wide variety offers everything from classic themes to high RTP rates, ensuring players can find something to suit their preferences.
Here you have a table with the best title that our reviewers think that you must try:
| Slot Name | Provider | Theme | RTP |
|---|---|---|---|
| Deadwood | NoLimit City | Western | 96.03% |
| Money Train 2 | Relax Gaming | Heist/Adventure | 96.4% |
| Book of Shadows | Nolimit City | Mystery | 96.01% |
| Buffalo King Megaways | Pragmatic Play | Wildlife | 95.55% |
| Elvis Frog in Vegas | BGaming | Music | 96% |
Titles like Deadwood and Money Train 2 provide exciting themes and high RTP rates, offering rewarding gameplay experiences across multiple themes and formats. Verdict: Varied and engaging slot selection.
Live Dealer Games
Well-known names from the gaming industry provide the Shambala Casino live games. The selection of games is not that much for a worldwide casino, over 400 games, but it is enough to find the real-life adrenaline of a live game.
| Game | Provider | Min Bet | Max Bet | Verdict |
|---|---|---|---|---|
| Lightning Roulette | Evolution Gaming | €0.20 | €2,000 | Excellent |
| Infinite Blackjack | Evolution Gaming | €1 | €5,000 | Excellent |
| Dragon Tiger | Pragmatic Play | €0.50 | €1,000 | Good |
| Crazy Time | Evolution Gaming | €0.20 | €1,000 | Excellent |
Shambala Casino’s live games are diverse, offering top-tier streaming and a range of stakes for all players. Verdict: High-quality experience with professional dealers.
Casino Sign Up Process & Usability
Shambala Casino login is straightforward and includes a few steps. If one enters the platform after logging in, the first thing that can be noticed is that the layout is clean so that games and promotions, as well as options regarding one’s account, can be found rather easily.
Performance on Desktop
Generally smooth; minor lags are observed in the desktop platform when the traffic is high.
Mobile Friendliness
The mobile version of Shambala Casino has been fully optimized for all devices; everything is easily accessible and comfortable to play.
Shambala Casino App
The phone casino does not have a dedicated app yet, but its mobile browser version is fully functional compared to the desktop one. It is convenient for players playing on mobile devices, but having an app would make playing more comfortable.
VIP Programme
Shambala Casino has an effective reward system in place through a clearly defined VIP program. Its higher-tier players receive special bonuses, personal assistants, and increased payouts.
How Shambala Casino’s Reputation Stands Up: Licensing, Security, and Third-Party Reviews
Licenses Curacao |
Online since 2021 |
Third Party Reviews Poor |
Gambling Products 4 |
Licenses
| Curacao - 8048/JAZ2020-13 |
Gambling Products
Online Casino
Betting
Bingo
Poker
Brick & Mortar
Shambala Casino has developed a solid reputation, with strong security, fair play assurances, and generally positive user feedback.
| Section | Verdict |
|---|---|
| Licensing and Regulation | Licensed by Curacao eGaming, giving regulatory oversight. |
| Security Measures | SSL encryption and firewalls ensure data safety. |
| Fairness of Games | RNG certifications and regular audits validate fairness. |
| Player Feedback | Positive comments on game selection; occasional mentions of slower payouts. |
Conclusion on Reputation: Shambala Casino’s reputation is backed by secure protocols, fair gaming certification, and favourable player feedback. Faster Shambala Casino payout processing would be an added benefit.
Shambala Casino Verdict - Pros, Cons, and What It Offers
Pros: Shambala Casino’s extensive game library, secure payment processing, and round-the-clock support make it appealing to a wide range of players. The VIP program and responsible gaming tools are additional benefits.
Cons: Extended payout times may deter some players, and expanding the FAQ section could reduce support dependency.
Final Thoughts: Shambala Casino provides an enjoyable and secure gaming experience with a vast selection of games, reliable support, and flexible payment options. Small improvements in payout speeds and FAQs could further enhance player satisfaction.
Shambala Casino vs Competitors: How It Compares to Other Top Casinos
| Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
|---|---|---|---|---|---|---|---|
| 6000 | 416 | 2021 | $/€10 | $/€7500 | +3 days | 24/7 |
 | 375 | 11 | 2008 | $/€35 | $/€20000 | +3 days | 24/7 |
 | 568 | 19 | 2009 | $/€25 | $/€20000 | +3 days | 24/7 |
 | 3242 | 858 | 2023 | $/€20 | $/€20000 | 1 day | 24/7 |
 | 10402 | 1673 | 2020 | $/€10 | $/€40000 | +3 days | 24/7 |
 | 6000 | 727 | 2016 | $/€10 | $/€100000 | 1-2 days | 24/7 |
Explore Shambala Casino’s Sister Sites - Find Casinos With Similar Experience
Shambala Casino Top 3 Alternatives
BitKingz Casino
Pros
- Over 6000 slots and live dealer games
- High cashout monthly limits
- 15+ payments
Cons
- Minimum $20 deposit and withdrawals
- Few responsible gambling tools
Verdict
BitKingz Casino is a recommended casino for high rollers and players who want to spend bigger sums. The casino has over 5000 games with different betting intervals that the best 50+ providers power. Regarding payments, you can deposit or withdraw the minimum $20 required using over 15 alternatives. The customer support team offers 24/7 assistance, and the casino has a comprehensive FAQ section ready to answer all of your questions.
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Cobra Casino
Pros
- Extensive selection of slot and live dealer games
- Diverse range of payment options, including cryptocurrencies
- Reasonable minimum deposit and withdrawal of $/€20
Cons
- 2-3 days payout depending on the method
- Only $/€10000 maximum cashout
Verdict
Cobra Casino features a substantial library of over 2,300 slot games and an impressive array of live dealer options, including roulette and blackjack. With reputable payment options like MasterCard, Visa, and cryptocurrencies such as Bitcoin and Ethereum, players have ample choices for deposits and withdrawals. The minimum deposit and withdrawal of $/€20, coupled with a generous maximum cashout of $/€10000, ensure accessibility and potential for substantial winnings. With a quick payout time of 1-2 days, Cobra Casino sets a high standard for the industry.
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Grand Mondial Casino
Pros
- Accepts cryptocurrency payments
- Standard €10 minimum deposit
- High €16,000 maximum payout
Cons
- No iOS or desktop app
- Time-consuming registration
- No support phone number
Verdict
Our experts have ranked Grand Mondial Casino as an elite casino due to its efficient transaction process. With 12 payment methods available, including various cryptocurrencies, this casino caters to both new players and high rollers. The minimum deposit requirement is a standard €10, making it accessible to those with a modest budget, while the maximum cashout limit of €16,000 appeals to more experienced players. Grand Mondial Casino also stands out for its fast payout times, taking up to two days. Additionally, the casino operates under a license issued by the Kahnawake Gaming Commission, further ensuring its reliability and security.
Read ReviewShambala Casino Rankings Across Our Categories
| Category | Trending |
|---|
How We Review Shambala Casino - Our Methodology Explained
At CasinoAlpha, our approach to reviewing Shambala Casino combines depth with transparency. Shambala Casino is subjected to an intensive testing and review process leading to a precise CasinoAlpha Rating of 8 out of 10 . Our process includes a meticulous examination of banking methods for both deposits and withdrawals to verify their efficiency and security. Furthermore, we extensively test a variety of slots and live games to assess the quality and fairness of the gaming experience at Shambala Casino. thereby ensuring the ongoing relevance and trustworthiness of our evaluations for our players.
| Review | Details |
|---|---|
| Reviewer | Adela Mariuta |
| CasinoAlpha Rating | |
| Test Duration | 5 Hours |
| Review Duration | 33 Hours |
| Deposit Methods Checked | Yes |
| Withdrawal Methods Checked | Yes |
| Slots Tested | Yes |
| Live Games Tested | Yes |
| Published Date | Feb 2024 |
| Updated Date | Dec 2024 |
