• 8.0Fair

    100% UP TO €100 + 180 FREE SPINS

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    Important terms:

    • To claim this first deposit bonus, use the code 50AZTEC.
    • The free spins are available on selected Shambala Casino slots.
    • The free spins will be credited in batches.

    Offer verdict: highly recommended

    After careful consideration, our experts rated this Shambala Casino first deposit bonus as highly recommended because players get a 100% match to their initial deposit up to €100. The 50x wagering requirement is considerably higher than the industry standard of 35x. This bonus requires a minimum deposit of €20, which is slightly higher than average. Players also get 180 free spins to try the casino’s slot collection. The maximum cashout from the free spins is €50.

    Players can claim this first deposit bonus using popular payment methods like Mastercard, VISA, Maestro, and cryptocurrency. We appreciate that Shambala Casino operates under the Curacao license, which ensures the casino’s lawfulness and the player’s safety. 

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Shambala Casino User Reviews and Ratings

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Reviewed on Apr 02, 2024

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Shambala Casino Review

Shambala Casino presents a mixed picture in our thorough evaluation of its offerings. The game selection is diverse, encompassing various genres, but the overall quality and innovation could be more pronounced. While the casino maintains a standard level of security features, our investigation revealed some areas where improvement is needed to ensure optimal player protection. The help offered by the live chat customer support is satisfactory but a more consistent rapidity in replies is desirable. Overall, Shambala Casino, owned by Dama N.V., provides a middling experience, suitable for all players who value variety but may not meet the expectations of more discerning players.

8.0/10Alpha RatingFair

Shambala Casino Overview

Min deposit$/€10
Max cashout$/€7500
Payout time+3 days
Game types
Slot games6000
Live games416
Vip program
Website LanguageEnglish
Customer Support Language

Is Shambala Casino Safe? Analysing Fairness and Security

7.0/10Legit & Fairness

Let’s start our Shambala Casino review and analyze its trusts. The online casino operates under the license provided by the Government of Curacao eGaming, which is a legitimate grounding in the world of online gaming.A licence from Curacao does not boast a strict regulatory framework, but such a licence does require the operator to adhere to a policy of fair play, responsible gaming and player protection, ensuring a safe and secure environment for all its users.

Shambala Casino Safety Features

  • SSL Encryption: Shambala Casino uses encryption to keep players’ data safe when they make a transaction or log in to their account. Since it is an industry standard, SSL encryption protects sensitive information from being disclosed.
  • Firewall Protection: The Shambala Casino uses a high firewall system that adds an extra layer of protection against unauthorized data access.
  • Overall Security Verdict: Shambala Casino presents an impressive security level, incorporating SSL encryption along with state-of-the-art firewalls. Set it as a secure option where one can gamble online.

Fairness of Games

All the games offered at Shambala Casino utilize RNG or Random Number Generator technology. This ensures that all the outcomes will be fair and absolutely random. Independent audits take place on a periodic basis to verify the RNG. Thus, this acts as an assurance that Shambala Casino games are going to keep the playing environment fairly.

Aspect Details Verdict
RNG Certification The RNG system certifies that games in Shambala Casino are not rigged and that the outcome is completely predictable. Verified
Game Audits These are periodic audits by bodies like iTech Labs, ensuring fairness compliance. Fair and reliable

Responsible Gambling

According to our experts, Shambala Casino takes responsible gaming seriously and has implemented 9 measures to ensure customers enjoy a balanced gaming experience and can seek assistance where necessary.

Tools Available:

  • Self-Limits: The setting of personal limits to control the amount spent or time on the platform.
  • Session Limit: Setting time limits to control how long they have spent on each session.
  • Useful Links: Links to other resources that could assist and support them in responsible gaming.
  • Access to Game History: Ability to view one’s gaming history for activities and spending.
  • Account Closure: Where appropriate, permanently closing the account when one feels a complete break from gambling is required.
  • Minor-Restrictive Tools: Activate restrictions that prevent underage gambling from taking place.
  • Trained Customer Support: For any inquiries regarding responsible gaming, one can resort to seeking advice and support from a specially trained support team in that field.
  • Problem Gambling Counselling: Receive professional advice concerning the possible problems with gambling, including directions and recommendations.
  • Self-Exclusion: If one wants or needs control over gaming, take the decision to temporarily or permanently exclude oneself from this platform.

Support Resources:

  • Gambling Therapy, Gamblers Anonymous and GamCare: Direct links to external support for those who seek it.
  • 24/7 Support Access: Available via live chat or email for responsible gaming inquiries.

Responsible Gambling Verdict: Shambala Casino’s selection of responsible gaming tools is extensive, demonstrating dedication to player welfare.

Your Guide to Shambala Casino Payments - Deposits & Withdrawals

PaymentMin depositMax withdrawal
Visa€10€2500
MasterCard€10€2500
Neteller€10€2500
Neosurf€10€2500
MuchBetter€10€2500
Ecopayz€20€2500
MiFinity€10€2500
iDebit€10€2500
Interac€30€2500
Venus Point€20€2500
Skrill€10€2500
SticPay€20€2500
Min deposit$/€10
Min. Withdrawal$/€20
Max cashout$/€7500
Payout time+3 days
Currencies

We moved on and reviewed the withdrawal and deposit options at the Shambala Casino. We outline the most important aspects that may help you.

Deposit Process Verdict

  • Ease of Use: Depositing at Shambala Casino is pretty seamless. The intuitive interface will not present you with any problems while depositing funds into your Shambala Casino account with one of many different payment options.
  • Limits: The minimum deposit is €10, a standard limit for many online casinos, thus reaching a wide range of budgets.
  • Deposit Methods: There are many deposit methods supported by Shambala Casino, including over 20 payment methods. You can deposit using options like classic card, Visa, MasterCard, Maestro, or e-wallet like ecoPayz and MiFinity . For cryptocurrency lovers, there is Bitcoin, Ethereum, Ripple, Bitcoin, and Tether.
  • Fees: Shambala Casino does not take the commission for replenishment; therefore, you are able to credit your accounts without extra fees.
  • Deposit process: Right after you choose the preferred way of payment, insert the amount and confirm it. Funds will immediately appear in your Shambala Casino account.

Withdrawal Process Verdict

The Shambala Casino withdrawal procedure is transparent; this, however, entirely depends on the payout time for each chosen method.

  • Limits: The minimum withdrawal amount is €20, which should be enough to meet the industry’s more recent requirements. The weekly and monthly maximum €7500 limits are practical but a little low, which might limit the players who make bigger bets.
  • Withdrawal Methods: Just like deposit options, the casino permits crypto, too, for faster transaction processing by any means. Also, you have the classic methods: cards, e-wallets and bank transfers.
  • Fees: There are no fees taken for withdrawals in general; however, some external fees may be torn off by the service provider itself.
  • Payout Times: The Shambala Casino payout is processed quickly and within 1 day for easy and comfortable transactions.
  • Withdrawal Process: We observed that once verified by Shambala Casino, you do not face any hassle in the withdrawal procedure. It’s safe but a bit prolonged for some methods.

Pros & Cons of Deposits & Withdrawals

Pros Cons
Extensive payment methods, including crypto The maximum cashout is a low amount for high rollers
Fee-free transactions
Fast transactions

Customer Support at Shambala Casino - How to Get Help When You Need It

7.0/10Customer Support

Shambala Casino support is available 24/7, offering solutions through live chat and via email. From our experience with the support team, we see some important things that may affect your gaming experience that need to be done better.

  • Response time & quality: Support’s response time is usually average, taking 6-10 minutes to connect with an agent. This is a fair response time, but it would be better if it were quicker, especially during peak hours.
  • Availability: Shambala Casino offers 24/7 live chat, which is very convenient if you need urgent assistance at any hour of the day. Indeed, this speaks of extreme availability, which has to be a big plus- you may fix your urgent issue at any time.
  • Live Chat interaction: Our testing for the Shambala Casino live chat interactions shows that they sometimes rely on misleading information or scripted responses that may not always address complex queries effectively, which is frustrating if you’re looking for specific answers.
  • Email interaction: Our interaction with the agents via e-mail was satisfactory as we were able to detail our problem. We were also able to attach exact pictures to leave no room for interpretation. However, the response time was not so fast, but it was to be expected as it is known that e-mails is not the fastest method of support.
  • Overall Verdict: Shambala Casino’s support team offers comprehensive help, though improvements in FAQ depth and live chat detail would make the experience even smoother.

Shambala Casino Products: Slots, Table Games, and Live Casino

10.0/10Product Rating

Game types

Roulette
Roulette
Baccarat
Baccarat
Slots
Slots
Table games
Table games
Video Poker
Video Poker
Jackpots
Jackpots
Keno
Keno
Bingo
Bingo
Blackjack
Blackjack
Craps
Craps
Sic Bo
Sic Bo
Poker
Poker
Scratchcards
Scratchcards
Classic Slots
Classic Slots
Live casino
Live casino
5-Reel Slots
5-Reel Slots
Wheel of Fortune
Wheel of Fortune

Game providers

Slots

Shambala Casino’s slots library includes 6000 games from prominent providers like NetEnt, Pragmatic Play, and NoLimit City. The wide variety offers everything from classic themes to high RTP rates, ensuring players can find something to suit their preferences.

Here you have a table with the best title that our reviewers think that you must try:

Slot Name Provider Theme RTP
Deadwood NoLimit City Western 96.03%
Money Train 2 Relax Gaming Heist/Adventure 96.4%
Book of Shadows Nolimit City Mystery 96.01%
Buffalo King Megaways Pragmatic Play Wildlife 95.55%
Elvis Frog in Vegas BGaming Music 96%

Titles like Deadwood and Money Train 2 provide exciting themes and high RTP rates, offering rewarding gameplay experiences across multiple themes and formats. Verdict: Varied and engaging slot selection.

Live Dealer Games

Well-known names from the gaming industry provide the Shambala Casino live games. The selection of games is not that much for a worldwide casino, over 400 games, but it is enough to find the real-life adrenaline of a live game.

Game Provider Min Bet Max Bet Verdict
Lightning Roulette Evolution Gaming €0.20 €2,000 Excellent
Infinite Blackjack Evolution Gaming €1 €5,000 Excellent
Dragon Tiger Pragmatic Play €0.50 €1,000 Good
Crazy Time Evolution Gaming €0.20 €1,000 Excellent

Shambala Casino’s live games are diverse, offering top-tier streaming and a range of stakes for all players. Verdict: High-quality experience with professional dealers.

Casino Sign Up Process & Usability

Shambala Casino login is straightforward and includes a few steps. If one enters the platform after logging in, the first thing that can be noticed is that the layout is clean so that games and promotions, as well as options regarding one’s account, can be found rather easily.

Performance on Desktop

Generally smooth; minor lags are observed in the desktop platform when the traffic is high.

Mobile Friendliness

The mobile version of Shambala Casino has been fully optimized for all devices; everything is easily accessible and comfortable to play.

Shambala Casino App

The phone casino does not have a dedicated app yet, but its mobile browser version is fully functional compared to the desktop one. It is convenient for players playing on mobile devices, but having an app would make playing more comfortable.

VIP Programme

Shambala Casino has an effective reward system in place through a clearly defined VIP program. Its higher-tier players receive special bonuses, personal assistants, and increased payouts.

How Shambala Casino’s Reputation Stands Up: Licensing, Security, and Third-Party Reviews

7.6/10Reputation

Licenses

Curacao - 8048/JAZ2020-13

Gambling Products

Online Casino

Online Casino

Betting

Betting

Bingo

Bingo

Poker

Poker

Brick & Mortar

Brick & Mortar

Shambala Casino has developed a solid reputation, with strong security, fair play assurances, and generally positive user feedback.

Section Verdict
Licensing and Regulation Licensed by Curacao eGaming, giving regulatory oversight.
Security Measures SSL encryption and firewalls ensure data safety.
Fairness of Games RNG certifications and regular audits validate fairness.
Player Feedback Positive comments on game selection; occasional mentions of slower payouts.

Conclusion on Reputation: Shambala Casino’s reputation is backed by secure protocols, fair gaming certification, and favourable player feedback. Faster Shambala Casino payout processing would be an added benefit.

Shambala Casino Verdict - Pros, Cons, and What It Offers

Pros: Shambala Casino’s extensive game library, secure payment processing, and round-the-clock support make it appealing to a wide range of players. The VIP program and responsible gaming tools are additional benefits.

Cons: Extended payout times may deter some players, and expanding the FAQ section could reduce support dependency.

Final Thoughts: Shambala Casino provides an enjoyable and secure gaming experience with a vast selection of games, reliable support, and flexible payment options. Small improvements in payout speeds and FAQs could further enhance player satisfaction.

Shambala Casino vs Competitors: How It Compares to Other Top Casinos

CasinoSlot GamesLive GamesOnline SinceMin. DepositMax. CashoutPayout TimeLive Chat (24/7)
Shambala Casino Logo60004162021$/€10$/€7500+3 days24/7
Lion Slots Casino Logo375112017$/€35$/€20000+3 days24/7
Vegas2Web Logo568192009$/€10$/€20000+3 days24/7
Rooli Casino Logo32428582023$/€20$/€200001 day24/7
20Bet Casino Logo1040216732020$/€10$/€40000+3 days24/7
Pin-Up Casino Logo60007272016$/€10$/€1000001-2 days24/7

Explore Shambala Casino’s Sister Sites - Find Casinos With Similar Experience

  • Cobra Casino

    7.7Fair

    100% up to €1000 + 250 Free Spins

  • RocketPlay Casino

    100% up to €1000 + 100 Free Spins

  • Jackpoty Casino

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    100% up to €500 + 100 Free Spins

  • Winawin Casino

    7.4Fair

    100% up to €500 + 100 Free Spins

  • 21bit Casino

    7.6Fair

    100% up to $/€150 + 50 Free Spins

  • BitKingz Casino

    7.8Fair

    150% up to €1000 + 50 Free Spins No Deposit + 150 Free Spins

Shambala Casino Top 3 Alternatives

BitKingz Casino Logo

BitKingz Casino

Pros

  • Over 6000 slots and live dealer games
  • High cashout monthly limits
  • 15+ payments

Cons

  • Minimum $20 deposit and withdrawals
  • Few responsible gambling tools

Verdict

BitKingz Casino is a recommended casino for high rollers and players who want to spend bigger sums. The casino has over 5000 games with different betting intervals that the best 50+ providers power. Regarding payments, you can deposit or withdraw the minimum $20 required using over 15 alternatives. The customer support team offers 24/7 assistance, and the casino has a comprehensive FAQ section ready to answer all of your questions.

Read Review
Cobra Casino Logo

Cobra Casino

Pros

  • Extensive selection of slot and live dealer games
  • Diverse range of payment options, including cryptocurrencies
  • Reasonable minimum deposit and withdrawal of $/€20

Cons

  • 2-3 days payout depending on the method
  • Only $/€10000 maximum cashout

Verdict

Cobra Casino features a substantial library of over 2,300 slot games and an impressive array of live dealer options, including roulette and blackjack. With reputable payment options like MasterCard, Visa, and cryptocurrencies such as Bitcoin and Ethereum, players have ample choices for deposits and withdrawals. The minimum deposit and withdrawal of $/€20, coupled with a generous maximum cashout of $/€10000, ensure accessibility and potential for substantial winnings. With a quick payout time of 1-2 days, Cobra Casino sets a high standard for the industry.

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Grand Mondial Casino Logo

Grand Mondial Casino

Pros

  • Accepts cryptocurrency payments
  • Standard €10 minimum deposit
  • High €16,000 maximum payout

Cons

  • No iOS or desktop app
  • Time-consuming registration
  • No support phone number

Verdict

Our experts have ranked Grand Mondial Casino as an elite casino due to its efficient transaction process. With 12 payment methods available, including various cryptocurrencies, this casino caters to both new players and high rollers. The minimum deposit requirement is a standard €10, making it accessible to those with a modest budget, while the maximum cashout limit of €16,000 appeals to more experienced players. Grand Mondial Casino also stands out for its fast payout times, taking up to two days. Additionally, the casino operates under a license issued by the Kahnawake Gaming Commission, further ensuring its reliability and security.

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Shambala Casino Rankings Across Our Categories

CategoryTrending
Dama NV CasinosTop 20

How We Review Shambala Casino - Our Methodology Explained

At CasinoAlpha, we take pride in our comprehensive and transparent review methodology for Shambala Casino. Shambala Casino undergoes an intensive testing phase followed by an additional review process dedicated to crafting the review – culminating in a detailed CasinoAlpha Rating of 8 out of 10 . Our process includes a meticulous examination of banking methods for both deposits and withdrawals to verify their efficiency and security. Furthermore, we extensively test a variety of slots and live games to assess the quality and fairness of the gaming experience at Shambala Casino. thereby ensuring the ongoing relevance and trustworthiness of our evaluations for our players.

ReviewDetails
Reviewer
CasinoAlpha Rating
Test Duration
Review Duration
Deposit Methods Checked
Withdrawal Methods Checked
Slots Tested
Live Games Tested
Published Date
Updated Date
Authors
Adela Mariuta
AuthorAdela MariutaAuthor & Editor at Casino alpha

Adela enjoys exploring the industry in-depth and gathering insights to provide useful guides and casino reviews meant to help players throughout their online gambling journey. When she’s not venturing into the gambling universe, she likes taking long drives and listening to old-school tunes.