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Uptown Aces Casino User Reviews and Ratings
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Uptown Aces Casino Review
Uptown Aces Casino presents a mixed picture in our thorough evaluation of its offerings. The game selection is diverse, encompassing various genres, but the overall quality and innovation could be more pronounced. While the casino maintains a standard level of security features, the investigation brought to light several sectors needing improvements for ensuring top-tier player security. While the live chat customer service is competent the consistency of their responsiveness leaves room for improvement. Overall, Uptown Aces Casino, owned by Deckmedia N.V., provides a middling experience, suitable for casual players who value variety but may not meet the expectations of more discerning players.
 Legit & Fairness 7.8/10 |
 User Reviews8.0/10 |
 Payment Methods 6.4/10 |
 Customer Support9.0/10 |
 Product Rating 6.0/10 |
 Reputation 6.0/10 |
Uptown Aces Casino Overview
| Min deposit | $/€5 |
| Max cashout | $/€100000 |
| Payout time | 1-2 days |
| Game types | Video Poker, Table games + 8 more |
| Slot games | 205 |
| Live games | 0 |
| Vip program | Cashback, Exclusive bonuses + 4 more |
| Website Language | English |
| Customer Support Language | English |
Uptown Aces Casino User Experience Snapshots
Our Expert's Opinion: Is Uptown Aces Casino the Right Choice for You?
Adina's Verdict
Is Uptown Aces Casino Safe? Analysing Fairness and Security
Casino T&C Restrictive Terms |
Bonuses T&C Restrictive Terms |
Responsible Gaming 10 Options |
Is Uptown Aces Casino legit?
Uptown Aces Casino has been cleared by our team as being a legit casino, holding a license from the Government of Curacao and listing plenty of reputable payment methods. The site also has standard policies on responsible gambling and a strict verification process for its customers. Aside from that aspect, the casino includes a 128-bit SSL Encryption.
Casino Payout Rate
The casino has a 90% payout rate, which is below the percentage we usually take into account. All casinos we recommend must have an average RTP of at least 96%, and Uptown Aces seems to be below this number.
Is Uptown Casino safe?
The website features top security encryption settings. Thus, we deemed that Uptown Aces Casino is a safe casino. It also has a license from the Curacao government, meaning it operates under the relevant regulatory laws. With these in place, you can enjoy your stay at the casino without worrying about fraudulent activity.
How are you protected?
You will need to complete a verification process before getting full account access. This protects your identity and others’, too. Moreover, this site uses 128-bit SSL data encryption technology to ensure all your payments are secure. It also works alongside reliable payment providers to ensure your minimum deposit and other payments are secure.
Security and Responsible Tools
All players must use their real identity to enjoy gambling on this iGaming site, so the casino verifies that each and every player is of age to play legally. Moreover, the casino offers the option of self-exclusion, which may come in handy for those players who feel like they’re losing control of their gambling habits.
Aside from that, the casino has plenty of useful links to specialized websites and forums such as Gamcare and Gamblers Anonymous, which we specifically look for at a casino. Lastly, players have the option to limit their deposits.
Pros & Cons of legitimacy and fairness
| Pros | Cons |
|---|---|
| Includes Gamcare as an auditor | No eCogra monitorization |
| Offers useful links for specialized help | No Gamstop or Gamban links |
| Self-exclusion and deposit limit options |
Your Guide to Uptown Aces Casino Payments - Deposits & Withdrawals
| Payment | Min deposit | Max withdrawal |
|---|---|---|
| $25 | N/A |
| $25 | N/A |
| n/a | N/A |
| $10 | N/A |
| $5 | N/A |
| $10 | $2500 |
| n/a | N/A |
| $25 | N/A |
| N/A | $2500 |
| N/A | N/A |
| $10 | $2500 |
| $25 | $2500 |
| Courier Check | N/A | N/A |
| N/A | N/A |
| Direct Money | N/A | N/A |
| $25 | $2500 |
| $10 | N/A |
| $10 | N/A |
| Min deposit | $/€5 |
| Min. Withdrawal | $/€100 |
| Max cashout | $/€100000 |
| Payout time | 1-2 days |
| Currencies | USD |
How to deposit
Here’s how to fund your Uptown Aces Casino account with real money:
- Log into your account
- Tap on Cashier via the dropdown menu
- Select your chosen payment method from the list of options
- Enter an amount to top up your account with
- Follow the instructions, which vary depending on the payment method.
- Submit the request.
- You should receive confirmation instantly or within the hour.
This gambling site has a straightforward minimum deposit procedure. It includes popular and reliable deposit options, including bank cards, cryptocurrency, and e-wallets. Another excellent feature is that there are no charges on deposits. However, your financial institution may charge you a certain percentage.
How to Withdraw
Here are steps to make a withdrawal from your Uptown Aces Casino account:
- Log into your account and click on Cashier.
- Select “Withdrawal” from the options.
- Choose your favorite payment method.
- Enter an amount you want to withdraw with.
- Follow the instructions by entering your payment details.
- Submit and wait for the payment.
You’ll need to complete the verification process before submitting your first payout request, or it will be unsuccessful. You can also contact customer support if there are issues regarding your withdrawal request. The cashout process is rather slow, depending on the payment method you pick. For a list of the fastest payout casinos, you may refer to our list, available now on our site.
All the payout options on this gambling site carry withdrawal fees except Bitcoin. You can only request a withdrawal once a week, too. The minimum limit is €100, while there is no maximum cashout limit, so that is a plus for us.
Deposit & Withdrawal Verdict
The deposit methods available on this gambling site are impressive as they are only found in the top online casinos. Uptown Aces also gets top points for accepting Bitcoin and other cryptocurrencies alongside the fiat options. Besides, the processing time is instant, except if you settle for bank wire transfers, which may take longer.
However, the withdrawal process isn’t impressive. Its minimum payout limit starting at €100 may discourage a few players from joining since it is unnecessarily high. We did add a few points for the limitless withdrawals, which gives players the freedom of withdrawing as much as they want, whenever they want.
Customer Support at Uptown Aces Casino - How to Get Help When You Need It
Live Chat Yes |
Live Chat 24/7 Yes |
Response Time Average (6-10 min) |
Helpful Chat Not helpful |
FAQ Incomplete |
Email support@uptownaces.com |
Customer support is an important aspect of Uptown Aces Casino, which is why it provides you with numerous ways to get help. You can get assistance by contacting the support team via email, live chat, and a mobile number.
Regarding the mobile phone options, the casino has two options to select from. This includes a toll-free line and a regular number. While the support is available 24/7, you may have to wait for a while before being connected to a human support agent. However, the support mode is impressive.
Uptown Aces Casino Products: Slots, Table Games, and Live Casino
Game Providers 2 |
Slot games 205 |
Live games 0 |
Usability Overwhelming |
Apps Android, Desktop app, iOS |
Game types
Game providers
Types of Slots
There are several slot types to select from. While they share similar gameplay, their features are different. The most popular options are regular video slots. Next are multi-payline slots that allow you to play with more reels, offering higher winning chances.
Following are progressive slots, which carry jackpot offers. The prize pool is from different players across all types of casinos. Once a player wins, it resets to zero and accumulates again. While the casino has over 10 jackpots, it seems to have missed one of the most popular games, Mega Moolah.
Slots Verdict
We appreciate the gallery of progressive slots the casino offers, but we would have liked to see more than 150 slots in the casino. We find this number low compared to other new casinos in the online gambling industry. Despite having a low number of slots, all of them have a demo version available for all players, and the bets are quite balanced, too, inclusive for high rollers and low rollers alike.
Overall, the game gallery at the casino could be improved, and when it does, we will give the casino a few more points in that department.
Loyalty Scheme
During our review of Uptown Aces Casino, we found that it features an exclusive VIP program for its loyal customers. It comes in different stages, with higher rewards as you progress up the levels. To qualify, simply wager consistently on Uptown pokies or any other titles you choose. Here is a breakdown of the benefits:
| Level | Benefits |
|---|---|
| Level 1 | Daily bonus of 100% up to €500, €25 weekly reload, and available to all customers. |
| Level 2 | Daily bonus of 125% up to €625, weekly reload of €50, etc. |
| Level 3 | Daily bonus of 135% up to €675, weekly reload of €50. |
| Level 4 | Daily bonus of 150% up to €750, weekly reload of €50. |
After reviewing the total number of bonuses the casino offers its VIP players, our lead expert, Adina Minculescu, recommends its perks, especially the daily deposit match-up, which ranges from 100 percent to higher bonus values.
Usability
Uptown Aces is a new casino with a colourful theme on its desktop, which also applies to the mobile view. The setup is impressive, especially for newbies who may be searching their way through the site.
Besides, its navigation process is responsive, as all the relevant links to all the sections are on the homepage. Although the optimization processing may lag, it still serves the process. We also appreciated how games are categorized on this site, with slots, table games, poker, and progressives placed under separate categories.
This ensures you can easily find your choice of games to play from the homepage. If you prefer, you can significantly cut the search time by using the search bar to find the game you want instantly. Overall, we believe this is a good casino in terms of design, as we noted down all the measures in place to ensure all online casino players have a seamless experience.
Mobile interface verdict
The colour orientation of the casino site on mobile devices is not far from the desktop’s view. You can find all relevant information to begin gaming on the site, including sign-up. It has a dropdown menu that includes all links for the casino site.
In addition, navigation is a real delight. The site on mobile is highly responsive, from signing up to loading your favourite game to play. Its theme is also colourful, a real delight for anyone trying to sign up on the platform.
With the menu button at the left corner, searching for a game of your choice is easy. That’s because a search button provides instant access to the different titles on the site.
App Preview
While doing research on Uptown Aces, we noticed Android players can download the app version of the casino right from the home page. Still, the casino app cannot be found on Google Play, so we still advise players to be careful with apps that are not directly downloadable. If you use an iOS device, you must settle for the “Instant Play” option. Our comprehensive casino list includes plenty of iOS-supported casinos, so make sure you check it out!
Visit the casino’s website and click “Download” on the homepage from your smartphone to get the app. A popup notification will ask you to confirm the download, after which you can choose the Run option to begin auto-installation on your device.
How Uptown Aces Casino’s Reputation Stands Up: Licensing, Security, and Third-Party Reviews
Licenses Curacao |
Online since 2014 |
Third Party Reviews Absent |
Gambling Products 1 |
Licenses
| Curacao - 365/JAZ |
Gambling Products
Online Casino
Betting
Bingo
Poker
Brick & Mortar
Uptown Aces Casino is a top platform with a license from the Government of Curacao, and it is owned by Deckmedia N.V. Curacao. The company was founded in 2014, meaning it is a veteran on the gambling scene. Uptown Aces has an in-depth security setup, which ensures all players’ data are safeguarded.
Uptown Aces Casino Verdict - Pros, Cons, and What It Offers
Our experts rounded up the overall perks and drawbacks of Uptown Aces Casino, of which we found quite a few. The notable perks at this slot site are the VIP program, which not many casinos on the market offer, as well as the possibility of using crypto for payments and bonuses.
The most obvious drawback of this new casino is the absence of live games, which are of the utmost importance at a European casino. Aside from this, the minimum withdrawal of €100 is also a big problem, though this factor is balanced out by the limitless cashouts.
Why we picked Uptown Aces casino?
This online casino is among the few sites that accept cryptocurrency. This essential factor often eliminates players’ global barriers when playing casino games. Besides, it has a license from the Government of Curacao and uses 128-bit Encryption protocols to store players’ data. Moreover, it features a great selection of bonus offers, including bonus cash and free spins to play slots as you choose.
Pros
- Cryptocurrency payment methods available
- 24/7 customer support
- No cashout limits
- Downloadable app for Android platforms
- Plenty progressive jackpots
- VIP program available
Cons
- High withdrawal limits
- No mobile app for iOS
- Live Dealer games not available
- Lacks important providers like Evolution Gaming and Pragmatic Play
- €100 minimum withdrawal
- Below-average RTP
Uptown Aces Casino vs Competitors: How It Compares to Other Top Casinos
| Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
|---|---|---|---|---|---|---|---|
| 205 | 0 | 2014 | $/€5 | $/€100000 | 1-2 days | 24/7 |
 | 770 | 320 | 2023 | $/€25 | $/€10000 | 1-2 days | 24/7 |
 | 291 | 11 | 2021 | $/€10 | $/€20000 | +3 days | 24/7 |
 | 262 | 0 | 2015 | $/€10 | $/€10000 | 3 days | 24/7 |
 | 6300 | 809 | 2014 | $/€5 | $/€100000 | 1-2 days | 24/7 |
 | 2200 | 91 | 2023 | $/€10 | $/€6000 | 3 days | 24/7 |
Explore Uptown Aces Casino’s Sister Sites - Find Casinos With Similar Experience
Uptown Aces Casino Top 3 Alternatives
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Cons
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Verdict
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Spin Dimension Casino
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Cons
- No NetEnt or Play’n GO games
- €35 minimum deposit
Verdict
Spin Dimension stands out as a well-regarded mobile casino, according to experts, offering intuitive gameplay across all devices with no apps to download. The seamless Web-based access makes for ideal gambling on the go, with 375 high-quality slots optimized for smaller screens. Fast payments and blockchain-verified provably fair games complement the flexibility, working excellently across smartphones and tablets alike. For the peak mobile experience, Spin Dimension stands out.
Sloto Stars Casino
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Cons
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Verdict
Sloto Stars Casino is a premier online casino for crypto payments, perfect for players wanting to utilize digital currencies. Accepting 5 different cryptocurrencies in addition to Visa, it enables fast, anonymous play backed by blockchain security. The 375 high-quality slots from RTG, SpinLogic and Visionary cater to crypto enthusiasts who value transparency, decentralization and provable fairness through hash-linked gameplay available here.
Uptown Aces Casino Rankings Across Our Categories
| Category | Trending |
|---|---|
| 20 Free Spins | Top 20 |
How We Review Uptown Aces Casino - Our Methodology Explained
At CasinoAlpha, we take pride in our comprehensive and transparent review methodology for Uptown Aces Casino. Through an exhaustive testing and review phase led by our seasoned expert – Uptown Aces Casino is awarded a CasinoAlpha Rating of 7.2 out of 10 . Our process includes a meticulous examination of deposits and withdrawal methods to verify their efficiency and security. Furthermore, we extensively test a variety of slots and live games to assess the quality and fairness of the gaming experience at Uptown Aces Casino. The extensive review of Uptown Aces Casino underscores our commitment to delivering timely and precise information.
| Review | Details |
|---|---|
| Reviewer | Adina Minculescu |
| CasinoAlpha Rating | |
| Test Duration | 0 Hours |
| Review Duration | 0 Hours |
| Deposit Methods Checked | Yes |
| Withdrawal Methods Checked | Yes |
| Slots Tested | Yes |
| Live Games Tested | Yes |
| Published Date | Dec 2023 |
| Updated Date | Sep 2024 |
