Gala Casino User Reviews
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Gala Casino Review
Legit & Fairness 10.0/10 |
Payment Methods 7.4/10 |
Product Rating 9.4/10 |
Customer Support 10.0/10 |
Reputation 8.8/10 |
Gala Casino Overview
Min deposit | £5 |
Max cashout | £100000 |
Payout time | 2-3 days |
Game types | Roulette, Baccarat + 15 more |
Slot Games | 1100 |
Live Games | 100 |
Vip program | No Vip |
Website Language | English |
Customer Support Language | English |
Gala Casino: Fairness and Trustworthiness
Casino T&C Fair Terms |
Bonuses T&C Fair Terms |
Responsible Gaming 12 Options |
We understand and support the importance of a safe environment and the prevention of impulsive gambling.
Therefore, we provide in our Gala Casino review the Responsible Gambling tools:
- Advice regarding this problem – Brings awareness on how to gamble safely;
- Self-exclusion – Temporarily close your account for 6 months up to 5 years;
- Deposit limits – Decide on daily, weekly or monthly limits on how much to deposit;
- Deposit curfew – Decide on days, weeks or months in which you cannot place a single deposit;
- Loss limits – Decide the highest amount you might lose in a session;
- Stake limits – Choose the highest amount to lose per spin in slots games;
- Take a break – Take a break for 1 day up to 6 weeks;
- Useful links – Specialised organisations that can offer help and guidance such as Gamban or Gambling Therapy;
- Self-assessment – Take a test that brings awareness in your gambling behaviour;
- Minor-restrictive tools – Prevent underage gambling through Cybersitter and NetNanny software;
- Reality check – Receive a notification that let you know about the time spent in a gaming session;
- Account closure – Permanently close your profile from My Account section;
- Budget calculator – These tools allow you to compare your monthly income to your outgoings in the platform.
If you notice that gambling is disrupting your health and state of mind or altering your daily life, we recommend contacting support and asking for a permanent self-exclusion.
Gala Casino: Payment Methods
Min deposit | £5 |
Min. Withdrawal | £5 |
Max cashout | £100000 |
Payout time | 2-3 days |
Currencies | GBP, EUR |
With the intention of receiving Gala Casino promo codes, you will need to place a deposit. To do so, access the My Account section and press the Deposit button.
To place a deposit, you shall use Bank Transfer, Maestro, MasterCard, Visa, PayPal, Paysafecard or Skrill 1-Tap.
You may not deposit an amount that is less than £5, or £10, depending on the method you choose. This limit is visible once you initiate the placement of a deposit.
Additionally, there is no higher deposit limit, but you can set it from the Responsible Gambling section.
To withdraw, head to the Cashier section and press the designated button. There is no fee on the withdrawal request. However, you cannot request an amount that is less than £5.
A cashout can be done using a Bank Transfer, Maestro, MasterCard, Visa, PayPal, or Skrill 1-Tap.
To request an amount that is less than £5, you will need to contact customer service for further assistance. Your withdrawal request will take up to two working days to be approved by the casino.
Gala Casino Support
Live Chat Yes |
Live Chat 24/7 Yes |
Response time Average (6-10 min) |
Helpful Chat Helpful |
FAQ Extensive |
Email help@galacasino.com |
We contacted customer support by live chat. Other methods to do so are by email and phone number. Even though by live chat and email representatives are available 24/7, the operating hours for reaching them by phone are between 3 PM and 10 PM. If you have any queries about the platform, responsible tools, or the Gala Casino promo codes, you can access the About Us page, where all of the casino’s information is placed.
To contact customer support, go to Help & Contact from the upper left corner and press on any topic to be asked if you need more help. Push ‘Yes’ and see the available contact methods. To reach them by live chat, you may also select the options of social media pages where it is stated that the average response time is of five minutes. From the contact methods page, also upload documents for verification by pressing the green button. We reached customer service representatives by live chat. We encountered some positive and negative interactions. We can advise you that the timeframe spent in the queue is not longer than 3 to 5 minutes.
Gala Casino’s Reputation
Licenses UK Gambling Commission, Gibraltar Regulatory Authority |
Online Since 2003 |
Third Party Reviews Poor |
Gambling Products 3 |
Licenses
UK Gambling Commission - 054743-R-330863-006 | |
Gibraltar Regulatory Authority - N/A |
Gambling Products
Online Casino
Betting
Bingo
Poker
Brick & Mortar
Provided and published by LC International Limited, the Gala Casino has been operating since 2008.
Throughout our diligent research, we learned that the parent company had been part of Entain Group since 2020.
Gala Casino Summary
Pros
- Live chat and email are available 24/7;
- Wide variety of game titles;
- User-friendly platform;
- iOS and Android apps provided;
- Fast verification process;
- No higher withdrawal limit.
Cons
- No loyalty programme;
- Low number of Gala Casino promo codes;
- No desktop app.
Compare Gala Casino with Other Top UK Casinos
Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
---|---|---|---|---|---|---|---|
1100 | 100 | 2003 | £5 | £100000 | 2-3 days | 24/7 | |
1500 | 0 | 2017 | £10 | £100000 | 2 days | Not 24/7 | |
500 | 0 | 2012 | £10 | £100000 | 1-2 days | No | |
700 | 38 | 2015 | £10 | £10000 | 2-3 days | 24/7 | |
2500 | 17 | 2013 | £1 | £100000 | 2-3 days | Not 24/7 | |
6000 | 350 | 2011 | £10 | £100000 | 2 days | 24/7 |
Gala Casino Sister Sites: Explore More Casinos for a Similar Experience
Gala Casino Top 3 Alternatives
Wicked Jackpots
Pros
- Phone and email support
- Loyalty programme
- No transactional fees applied
- Fast registration process
Cons
- No live chat support
- There are no Live Casino or Table Games titles
Verdict
If you are specifically looking for an online casino that processes transactions through PayPal, Wicked Jackpots is great. Players who prefer using their PayPal accounts for depositing or withdrawing funds can do so effortlessly here. Considering many competing casinos do not even support PayPal or make it challenging to set up, Wicked Jackpots outpaces rivals by enabling simple and straightforward PayPal usage from the start. For PayPal fans searching for a smooth platform that works flawlessly with the payment provider, this makes the shortlist of casinos catering best to those preferences off the bat.
Read ReviewRich Ride Casino
Pros
- Popular games
- Minimum deposit casino
- PayPal, MuchBetter, and Trustly are accepted
Cons
- No live dealer games
Verdict
Rich Ride Casino focuses on providing quality services despite having a limited number of games. It's recognized for its appealing welcome bonus, which includes a 100% match and free spins. Players can also receive match bonuses on their next two deposits. Existing players benefit from reload bonuses, free spins, and other perks. While the casino offers fewer than 1000 slot games, it includes popular titles and some excellent buy-in options.
PlayMillion Casino
Pros
- Over 1000 slots
- Over 140 live casino games
- One day KYC validation time
- No monthly maximum cash out limit
- User-friendly website
Cons
- Useless live chat
- £10 processing fee for withdrawals made via Wire Transfer
- Wagering requirements can change depending on the bonus generated value
Verdict
PlayMillion Casino is a low minimum deposit casino with a lot of potential, so we recommend it for regular budgets. In their 1400+ game library, you can find slots and Roulette tables with stakes starting from 0.10p per line/bet. You can also try progressive jackpots or buy-in slots with different sums. Players can use 7 payments, including PayPal, Skrill and Visa debit, to deposit or withdraw their funds quickly.
Read ReviewGala Casino’s Rankings Across Our Categories
Category | Trending |
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Gala Casino Review Methodology
Review | Details |
---|---|
Reviewer | Mihnea Mosneagu |
CasinoAlpha Rating | |
Test Duration | 8 Hours |
Review Duration | 13 Hours |
Deposit Methods Checked | Yes |
Withdrawal Methods Checked | Yes |
Slots Tested | Yes |
Live Games Tested | Yes |
Published Date | Sep 2021 |
Updated Date | Sep 2024 |