Newest Ladbrokes Casino Review for 2024

Registration process

Joining Ladbrokes UK is a simple and straightforward process. All you need to do is follow these steps:

1. Click our promotional button;
2. Press ‘Join Here’;
3. Enter your email address;
4. Choose a username and password;
5. Complete your personal information;
6. Hit ‘Create My Account’.

Suppose you are already a customer of Ladbrokes betting shops and have a Grid card. In that case, you may link it to your online account and have the flexibility of depositing and withdrawing from the casino’s physical locations.

Getting verified

Due to the UKGC legislation, all British punters must complete certain verification checks to fully access their accounts. This is what you must provide:

• Proof of identification: driving licence, passport
• Proof of address: utility bill (water, gas, electricity, phone), bank statement, payslip
• Copy of a debit card (front and back)

To send the documents, go to the Document Upload section of your account or email them at documents@ladbrokes.com. Remember, the files should be in a JPG or PDF format and should not exceed 5MB. Also, the details must be clearly visible, and all the document’s edges should be in the picture.

Once sent, the documents will be held in a secure database that only the casino’s specialised team can access. The verification procedure may take up to 24 hours. Upon completion, you will receive a confirmation email.

Personal data update

Should your personal information change at any moment, you must inform customer support about it or update them yourself. For example, to change your email address, go to the My Account Details section, enter the new one and follow the instructions.

Should you not have access to your registered email address, send a message to operations@ladbrokes.com, containing the following details:

• State your request to change the email address;
• Name, date of birth and currently registered email address (which you no longer have access to);
• Photo of your identity document.

A residential address change should also be requested via email. In this case, proof of the new address must be provided. However, if you’re moving to a country where the site doesn’t operate, you will no longer be able to use your account.

For technical reasons, you are not allowed to change the currency of your account. Still, under certain circumstances, a new registration may be possible. In this case, you shall contact customer support via email, and a staff member will get in touch with you at their earliest convenience.

User experience

We decided to test the platform on more than one device to offer British punters a reliable and accurate Ladbrokes casino review. In this way, we got to experience the performance, graphics, loading speed and overall appearance of several gaming interfaces. We used the following:

Desktop

While creating this Ladbrokes casino review, we encountered a modern and easy to use interface. The most important game sections are strategically placed at the top of the screen. Under that, you may see something that looks like a banner displaying the newest Ladbrokes promo codes and other casino updates. And right below it, there is the entire game collection.

Speaking of graphics, they are very performant. Yet, the colours might be a bit too bright. So, you may have to reduce your screen luminosity while playing here. Moreover, the informational pages can be quite difficult to navigate, as they are divided into multiple subsections, and the layout is rather crowded. Other than that, there are no lags and glitches, and the loading speed is quite fast.

Mobile

The mobile interface is perfectly optimised for smaller screens. The layout is slightly different from the desktop version as it displays some game sections on the top toolbar and others on the bottom one.

That is also the place to find the search bar and the menu option. An unusual display feature is that the menu also includes the same game categories as shown on the toolbar, along with the area where you can claim Ladbrokes promo codes.

Android

Android users will have the same options available. The sports betting Ladbrokes app has over 1000000 installs and was last updated in April 2021. The other app has fewer installs, yet it is just as performant. It has a 4.3 rating out of 2200+ reviews and requires Android 4.1 or newer.

Responsible gambling

Before claiming any Ladbrokes promo codes, British players should make sure they are not at risk of developing a gambling addiction. Therefore, we have included this section in our Ladbrokes casino review to help you understand all the prevention measures you can take. Here are the available tools:

• Deposit limits;
• Max stake limits (establish the highest amount you’re allowed to place per spin or bet);
• Curfew (blocking yourself from depositing for a certain period of time);
• Loss limits;
• Time-outs;
• Self-exclusion;
• Account closure.

To find out more about these and activate them, head to the Responsible Gambling page. Besides the tools, you’ll find useful advice and references to problem gambling organisations.

Moreover, if you feel like you need further guidance, don’t hesitate to contact a support agent and discuss the responsible features in-depth. Unfortunately, the platform doesn’t have a self-assessment test. However, it redirects you to an external test designed by BeGambleAware. To access it, go to the ‘Helping You Stay in Control’ area.