If you were looking for a seasoned gambling website, you are in the right place with this 21Prive casino review. Get from here all precious info, starting with the coveted 21Prive bonuses and ending with support and responsible gambling tools. Let’s dive in!
21Prive vs. Market Standards
Industry standard: NZ$10
Industry standard: NZ$10
Industry standard: NZ$5,000
Industry standard: 2 days
Industry standard: 2 Mins
Industry standard: 2 days
Industry standard: 500
- When writing the 21Prive casino review NZ, we noticed that the pages take a long time to load. The Gtmetrix tool confirmed it: its speed is significantly below average. Plus, the otherwise beautiful graphics suffer when you play on mobile. On the other hand, the casino's pages are intuitive and accessible.
- Most of the payment methods preferred by Kiwi players are accessible here. Still, there is a distinct lack of Poli and Neteller. Plus, the withdrawal time is faster than the market's average, but not by much.
- The casino shines through its wide array of pokie providers. Moreover, the table and live sections let you choose from Blackjack, Roulette, and Baccarat. And sometimes even more.
- New users have several 21Prive bonuses to pick from: the first deposit bonus paves way for a welcome package spanning five match deals. Non-depositors may also claim free spins. Unfortunately, the free spins and no deposit offers are identical, barring 21Prive promotions from being perfect.
- The customer service team operates on two of the three primary communication channels. We appreciated that the live chat is active 24/7, as you can receive help whenever in the case of emergency. Moreover, the agents are helpful and prompt, and they have robust identity verification policies.
- The UK Gambling Commission regulates this casino;
- The Malta Gaming Authority also supervises its operations;
- The Swedish Gambling Commission gave 21Prive NZ its seal of approval.
Table of contents
You will undoubtedly find numerous promotions at this casino – it does not matter where you come from and how long you have been playing. There is something for everyone.Read more
There are no deposit promotions (consisting of free spins or extra funds), coupons, and match offers. The latter may come as standalone promos or as part of a welcome package spanning multiple deposits. Generally, 21Prive bonuses impose a 35x wagering requirement.
Rules to abide by
The casino enforces strict rules concerning promotional gameplay. For instance, each bonus is claimable only once per account, household, and IP address. Moreover, cash withdrawals are possible while having an active promo balance, but they will result in forfeiture of your bonus. Finally, offers will never function in conjunction – if you are eligible for multiple schemes, you’ll receive them one by one, in the order of their availability.
The promotional periods may vary – as a general rule, match deals will last on your account for thirty days. However, you may only use the extra rounds ten days since their activation date.
21Prive NZ will occasionally check your transaction logs and general gameplay. They will thus determine whether to continue or discontinue your use of bonuses. In addition, irregular behaviours will result in your forfeiting the winnings from your current promotion and might lead to account closure.
10 NO DEPOSIT SPINS + 125% UP TO NZ$300
21Prive is a casino operating under White Hat Gaming Limited’s management. It is licenced by the UKGC, MGA, and the Swedish Gambling Authority.
Pros: All prominent slot providers, like NetEnt and Play’n Go, are here; 24/7 live chat support;
Cons: The platform loads slowly.What you can get:
When you register, you are eligible for 10 no deposit turns on Starburst or Gonzo’s Quest. Then comes the five-deposit package. On the first one, you’ll receive a match bonus and 200 extra spins, while the next four are match-only. The maximum you may receive from this promotion is NZ$1300.Be aware:
There is a 35x wagering requirement attached to the bonus balance. The casino provides only one offer per account and IP address. You must forfeit your bonus if you withdraw while having an active promotion. If you take a break, you will still be able to retrieve your winnings, but only if the promotion does not expire until then.
NZ$1 WORTH 10 BONUS SPINS
21Prive Casino has prepared an incentive for new users. It consist of 10 extra rounds on Gonzo’s Quest or Starburst. Each spin values NZ$0.10, totalling NZ$1 in no deposit funds.How to claim and use the bonus:
- Go to 21Prive from our site;
- Create a new account;
- Launch either Starburst or Gonzo’s Quest once you have registered.
Remember that the maximum you can withdraw from this promotion is NZ$50. Furthermore, there is a 35x wagering requirement applying to your winnings. You must complete the staking in 10 days – otherwise, your promotion will expire.
We advise you to take a look at 21Prive’s Terms and Conditions, too. They will give you the full picture!
10 FREE SPINS ON REGISTRATION
New users at 21Prive may redeem a bonus consisting of 10 extra rounds (spin value: NZ$0.10). They are usable either on Gonzo’s Quest or on Starburst.Before playing, check this out:
When you create a new account, you must only launch Starburst or Gonzo’s Quest to activate the offer. The winnings from spins come with a 35x wagering requirement attached to them. You have 10 days to fulfill these conditions. Furthermore, the maximum you can gain from this bonus is NZ$50. You may not bet on more than NZ$5 in a single sitting.
Also, we recommend you check the website’s T&Cs before redeeming the offer.
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- Live casino
- Fast withdrawal
- VIP program
- Company name:
- White Hat Gaming Limited
- Registration number:
- Online since:
- 85 St John Street, Valletta, VLT1165, Malta
- Malta Gaming Authority:
- UK Gambling Commission:
- Swedish Gambling Authority:
21Prive is a White Hat Gaming Limited brand. The UKGC regulates it on British territory. In the EU, the company finds itself under the working conditions of The Malta Gambling Authority. The tertiary authority is Sweden’s Spelinspektionen, which granted White Hat a licence in January 2019. The seal of approval is up for renewal five years from its issue date.
How is it doing financially?
Financially, the company disclosed a total revenue of $43 million since 2012, its foundation year. Its high income is a highlight of the 21Prive review. In the news, it received visibility as a partner of Penn National Gaming. For this partnership, White Hat Gaming selected sportsbook giant Kambi as its primary collaborator.
To gain membership, you’ll need to fill a registration form first. Then, you must submit accurate personal information, including your full name, date of birth, and home address. Contact info, like phone number and email, is also necessary. One extra step compared to most casinos is the activation link, which you’ll receive both as an email and SMS.
What happens next?
Then, the page will automatically log you in for the first time. You will first be shown the responsible gaming page and then visit the ‘My Account’ section. From this point on, you’ll need to verify your identity with the team; afterwards, you’ll be able to claim 21Prive bonuses and engage in gambling transactions.
A core component of this 21Prive review is the user experience. We thoroughly tested the platforms you may use to play here– our goal is to give you a clear image of what to expect further. Loading speed, graphics, and accessing information with ease are vital components of a top online casino. To know precisely what devices we tested, look below at this handy table:
|Dell Inspiron 14||4G||Mozilla Firefox|
|Samsung Galaxy Z Flip||5G||Chrome|
|Samsung Galaxy Tab S6 Lite||4G||Opera|
We measured the loading time with a tool named GTmetrix. While we could sense that the platform moved slowly, the device confirmed it: all of its performance indicators are slower than the average, often by a wide margin. The biggest offender is the total blocking time – numerous scripts block the page’s loading. An optimal blocking time stands at 150 ms, while the casino’s TBT exceeds 715 ms.
The dark grey and violet colour scheme is pleasant on the plus side, and it is easy to make out the text. The games’ graphics are vivid, as well. Moreover, the information is predominantly accessible, proving that the interface is intuitive.
The website does not have a mobile app version, but it is mobile-friendly nonetheless. Smartphone players have the same gaming options and may redeem the same 21Prive promotions. However, the slow loading also persists. The graphics also suffer, as some games become pixelated. Is it also the case on other devices?
Unfortunately, yes. On the tablet, we found a situation similar to the mobile one. Namely, the graphics are partly affected, but otherwise, the casino functions like on its Desktop counterpart.
- Table games
- Scratch cards
- Video Poker
- Live Casino
- Live Roulette
- Live Blackjack
- Live Baccarat
- Sic Bo
- Online lottery
The website’s gaming section consists primarily of slots, but there are other categories to look for, like:
- Live casino;
- Progressive jackpots.
How to navigate the platform
There are multiple filters in place to optimise your gambling experience. For example, you can browse the provider drop-down list to select a specific name. Moreover, there is a handy search button at the page’s top right (shaped like a looking glass). Another possibility is to ‘heart’ the gaming products you prefer, and you can then go to the ‘Liked’ section and enjoy them to their full extent.
This gambling site has more than 2000 pokies available. These are sorted in different categories to make your search easier.
We created this table by selecting the most popular games from four providers:
|Red Tiger Gaming||10001 Nights||20|
|Play’n Go||7 Sins||243|
Generally, you can stake as little as NZ$0.20 on pokies, while the maximum bet stands at NZ$200. Of course, this changes if you play with a bonus – there, the max wager drops to NZ$5.
The jackpot subsection is also very well-represented. These pokies connect to a progressive jackpot – how does it work? As more players contribute through wagering, generally with the maximum credit allowed, the prize amount will rise exponentially. The site even displays the total pot amount a player may claim. Some popular progressive features are:
- Mega Moolah (Microgaming);
- Top Cat: Most Wanted (Blueprint);
- Monopoly Big Spin Mega Drop (Scientific).
Live Baccarat games let high rollers feel in their element. You can try various types of Speed Baccarat, along with one version of Dragon Tiger. The maximum bet limit is NZ$30000. However, newer players will also find their place in this section, as the minimum limit generally stands at NZ$2.
The Roulette section has plenty to offer to bettors of all stakes, including American and French Roulette Gold. The minimum betting limit can go as low as NZ$0.40. However, you have a high rolling chance, with max bets reaching NZ$20000.
Compared to the other play categories, Blackjack raises the minimum stakes. You have to wager on at least NZ$10 or NZ$20 to participate in gameplay. However, the max threshold is not as permissive as in other cases – you can bet on NZ$10000 tops. The available options include many Classic Speed Blackjack games and tables for VIPs.
Slingo games come from the provider of the same name. They combine pokies and bingo, and you’ll find over twenty of them in the dedicated section. Generally, they are iterations of already famous pokie titles – for instance, you can now experience Starburst and Rainbow Riches in this new format.
There are over 40 table options, and you can pick from Blackjack, Roulette, Baccarat, and Video Poker. When we created this 21Prive review, we ensured that this casino has a well-represented table section. Unfortunately, players cannot try their hand playing if they do not have an active balance.
Microgaming’s Mega Moolah series, with several iterations available on the website, broke a world record in 2015 for the highest jackpot amount to ever be claimed.
When you launch a new title and have a null balance, you will automatically enter demo play.
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Quick comparison between casinos
|Casino||Rating||Min. deposit||Min. withdrawal||Max. cashout||Payout Time||Register time||KYC Time||Slot games|
| ||NZD 10||NZD 10||NZD 20000||2 days||2 mins||1-2 days||2200|
| ||NZD 10||NZD 20||NZD 1000000||1 day||1 min||1 day||2100|
| ||NZD 5||NZD 20||NZD 20000||+3 days||2 mins||2-3 days||800|
| ||NZD 20||NZD 10||NZD 7000||2 days||1 min||1-2 days||800|
| ||NZD 20||NZD 10||NZD 7000||2 days||2 mins||1-2 days||1000|
| ||NZD 10||NZD 50||NZD 1000000||3 days||3 mins||2-3 days||650|
| ||NZD 10||NZD 5||NZD 100000||2 days||10 mins||1 day||2500|
| ||NZD 10||NZD 5||NZD 22500||3 days||3 mins||3 days||950|
To engage in transactions, you must go to the ‘My Account’ section and select one payment method. You may choose between debit and credit cards, e-banking methods like Skrill Moneybookers, or prepaid vouchers. Generally, you’ll be able to withdraw in the same way you used for depositing, except for prepaid cards.
The website provides several rules regarding transactions. Players must be the sole rightful owners of any card they use – no transfers from third parties are acceptable. Furthermore, it’s impossible to transfer funds from one user to another. Finally, the website prohibits members from reversing deposits or asking for chargebacks thereof.
- The website can amend the ways to pay at times. If you wish to use one method and it loses availability in the meantime, the team will propose an alternative to you.
- Players must always play in their country’s currency. If you use anything other than the New Zealand dollar, you’ll lose all your promo winnings.
Winnings exceeding NZ$ 100,000 will come your way in ten monthly instalments. We are not favourable towards this in our 21Prive review, as other online casinos may provide more significant wins at once or in a shorter timespan.
|Payment||Min deposit||Max deposit||Min withdrawal||Max withdrawal||Withdrawal_time|
|NZD 10||No limits||NZD 10||NZD 20000||2-5 days|
|NZD 10||No limits||NZD 10||NZD 20000||1 day|
|NZD 10||No limits||NZD 10||NZD 20000||1 day|
|NZD 10||No limits||NZD 10||NZD 20000||-|
|NZD 10||No limits||NZD 10||NZD 20000||2 days|
|NZD 10||No limits||NZD 10||NZD 20000||2-5 days|
Although the website’s VIP ranking is accessible only via invitation, all players have the opportunity to enter the system. After an extended tenure with the casino, they may do so after fulfilling several conditions imposed by the team.
VIP users will receive faster payouts – from the standard 48 hours, the waiting time will drop to 24 hours. Other benefits include:
- Exclusive 21Prive bonuses;
- Fixed cashback deals;
- 24/7 VIP support;
- Access to never-seen-before games;
- VIP Support;
- Higher withdrawals.
- No phone available
- Live chat:
- Yes, 24/7
If you inquire about 21Prive bonuses, transactions, or account management issues, know that support operators are reachable by email. In addition, you may contact care agents 24/7 by launching the conversation box at the page’s bottom-left. The prompt and accurate answers from the agents were crucial to creating this 21prive casino review. Besides these means, the site displays a FAQ page that offers essential assistance before proceeding further.
The casino offers self-serve and support-enforced responsible gambling methods. We must mention deposit limits of the self-serve options – you can choose to limit your transaction daily, weekly, or monthly.
Timeouts are self-imposed breaks from gameplay, going from a minimum of 24 hours to six weeks maximum. During this time, you will still receive winnings from any 21Prive bonuses you had previously, but they might expire. These breaks are accessible from the ‘My Account’ menu. It is also possible to access your account history to keep track of your gambling habits and purchases.
The steps to self-exclusion
On the other hand, self-exclusion is a measure that needs assistance from an agent. For example, you may discuss with the agent to restrict your access to the gambling site for an indeterminate period. When you complete the process, the account will close, and you will stop receiving marketing communications.
Self-exclusion requests will need confirmation from the customer. If you do not confirm your decision, the account will not close.
Even non-customers can get in touch and ask to self-exclude from this casino. We appreciated this feature, as it is a preventive method. So far, the 21prive casino review is one of the few to include such measures.
Pros & Cons
- Diverse gameplay;
- Over 2250 slots;
- The 21Prive bonuses are varied;
- The VIP system has explicit terms and benefits;
- 24/7 live chat support;
- Helpful care agents;
- Numerous responsible gambling measures.
- Slow loading time;
- Low mobile compatibility.