This Casino.com review will help you learn a few things about the website's services and how it operates. Stay tuned for useful information regarding games, banking methods, Casino.com bonus codes and plenty of tips based on our experience with the site.
Casino.com vs. Market Standards
Industry standard: NZ$10
Industry standard: NZ$10
Industry standard: NZ$5,000
Industry standard: 2 days
Industry standard: 2 Mins
Industry standard: 2 days
Industry standard: 500
Industry standard: 100% up to NZ$200
|100% up to NZD 400|
- The user-friendly interface allows players to navigate the site and its features easily. Everything is well organised, but the layout is not that efficiently optimised for mobile usage. Thus, it might be more challenging to manoeuvre the website on a portable device.
- In terms of deposit methods, the alternatives are quite varied. Yet, this isn’t the case when it comes to withdrawals, as the only available option is Bank Transfer. Moreover, cashouts are processed slowly and large payouts might take even longer to reach your account.
- New Zealand punters may scroll through a vast collection of games, including numerous pokies, jackpots, table games, live casino and virtual sports. There is even a separate sports betting section displaying events from a variety of sports.
- The Casino.com bonus codes include both deposit and no deposit promotions. And if you are a new customer, you may claim a combination of both. Furthermore, free spins usually have low wagering requirements.
- Our Casino.com review concluded that the support team can be contacted via multiple methods, such as email, phone or live chat. All of these are available 24/7, so you can pop in your questions at any time. However, note that live chat operators might take longer to respond.
- The website holds an Gibraltar licence.
Table of contents
Casino.com promo codes
Kiwi members dispose of various Casino.com promo codes. You can either claim these upon registration or whenever you feel comfortable. But remember that each offer comes with specific rules and conditions, which shall be explained in their terms. For example, every bonus is subject to certain wagering requirements and will expire within 30 days (unless stated otherwise) if these are not fulfilled.Read more
You must also know that funds will be first wagered from the account’s real balance, then from its bonus balance. These are the types of offers you may claim:
- No deposit bonuses
As the name suggests, these are offers that can be redeemed without depositing any funds. They are most commonly granted upon registration and can be either bonus funds or free spins. In this case, the rules and requirements are less strict, but that doesn’t mean they don’t exist.
- Deposit bonuses
This category consists of welcome packages (which may also include a no deposit bonus), first deposit bonuses and cashback offers. All of them shall be claimed by depositing a specific minimum amount. Sometimes, you might also be asked to enter some Casino.com promo codes to redeem the offer.Read less
UP TO 10% CASHBACK + 200% UP TO NZ$400
Once you join Casino.com, you’ll be eligible to claim up to 10% cashback and a 200% up to NZ$400 bonus.Claiming the offer:
- Click our promotional button;
- Create an account on the platform;
- Deposit more than NZ$1 for the welcome bonus and more than NZ$20 for cashback.
- Bonus funds must be wagered 40 times before cashing out;
- Cashback will be awarded on loses of any deposits made during the first 7 days after claiming the promotion;
- The cashback is instantly redeemable and has no wagering requirement;
- The maximum cashback you can obtain is NZ$1000.
For more details concerning this promotion, we recommend checking the casino’s full terms and conditions.
UP TO NZ$4 NO DEPOSIT BONUS AS 20 BONUS SPINS
When you join Casino.com, you may claim a no deposit bonus granted as 20 bonus spins, which are available on selected Age of the Gods slots.What you must know:
- The spins should be used within 24 hours;
- The wagering requirement is 20x;
- Winnings are capped at NZ$100 and will be granted as bonus funds;
- The value of a spin is NZ$0.2 (this may vary depending on the selected game).
- Click on our promotional button;
- Complete the registration form;
- Press ‘Register’ and select the game you wish to use the spins on.
Should you require further information, we suggest reading the casino’s full terms and conditions.
20 NO DEPOSIT SPINS
At Casino.com, you will receive 20 spins upon registration, without depositing any funds. The rotations can be used on one of the following slots from the Age of the Gods series: Epic Troy, Glorious Griffin, Ruler of the seas, Ways of Thunder and King of Asgard.Redeeming the offer:
- Push the offer's button;
- Create and account at Casino.com;
- Claim the spins and select the game you want to use them on.
- Depending on the game, the value of a spin can reach up to NZ$4;
- Spin winnings are capped at NZ$100 and should be wagered 20 times before cashing out;
- The rounds expire within 24 hours.
We recommend carefully analysing all the rules and conditions of this promotion before claiming it!
20 REGISTRATION SPINS + 100% UP TO NZ$400 + 180 EXTRA ROUNDS
Casino.com has been delivering performant gaming products since 2008. Its services are operated by Mansion Holdings and supplied by top-notch providers like Netent, Play’n Go and Microgaming.
Pros: over 1000 games, phone support.
Cons: limited payment methods.The deal:
- 20 spins upon registration;
- 100% up to NZ$400 + 180 extra spins, after first deposit (more than NZ$20).
The offer carries a 20x wagering requirement for the spin winnings, and 40x for the bonus funds. The spins are valid only on selected Age of the Gods games. Note that the total amount of winnings generated by both the registration and bonus spins will be capped at NZ$100. Casino.com aims to process all withdrawal requests within 5 days, but larger amounts can take longer to be handled. Moreover, the website will void all bets placed on interrupted or disconnected games, without the possibility of resuming gameplay.
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Bonuses can be redeemable or non-redeemable. This means that you can either withdraw the winnings and the bonus amount or just the winnings once the play-through requirements have been fulfilled. For example, should you deposit NZ$100, get a NZ$100 non-redeemable bonus and win NZ$50, you will be able to withdraw NZ$150.
Registration spins are usually available on a specific selection of slots. After signing up, you will have to pick the game you want to use them on.
Some offers may impose a maximum cashout limit. Therefore, any winnings exceeding that amount will be forfeited.
- Live casino
- Fast withdrawal
- VIP program
- Company name:
- Onisac Ltd
- Online since:
- Suite 732, Europort, Gibraltar
- Gibraltar Regulatory Authority:
- RGL No.053
Casino.com has been delivering professional iGaming services since 2008. These products function on software created by multiple top-notch industry providers, like Netent, Playtech and Microgaming. Moreover, the website is licenced and regulated by Gibraltar to ensure fair play and responsible gambling to the highest standards. Later in our Casino.com review, we present all the prevention tools available on the platform.
The company that owns the brand, Onisac Ltd., is a subsidiary of Mansion Holdings, which was founded in 2003 and operates several other online casinos like Mansion Casino and Slots Heaven. Mansion’s background and impressive evolution led to a partnership with Fox Sports Network, which gave birth to the Poker Dome Challenge series. Airing from 2006 to 2007, the TV series presented speed poker tournaments that took place in Las Vegas, where selected players would compete for $1000000. The show featured professional players like Tony G, Dennis Waterman and Perry Friedman, and it even won an Emmy Award.
Mansion has an impressive heritage in supporting several well-known Premier League football teams. The company signed its first high-profile deal in 2006 when it became the official sponsor of Tottenham Hotspur. Then, in 2011, it became Manchester City's international betting partner. Further partnerships followed in 2015 when Mansion became the sponsor of Premier League debutants AFC Bournemouth and Crystal Palace.
Fun fact: Casino.com actually started out as an online marketing site and became a gambling platform only after being acquired by Mansion.
Starting out on a new gaming platform is not hard at all. In fact, the registration process is as simple as it can be, taking no longer than 5 minutes to be completed. All you shall do is complete these steps:
- Click on the link we have provided to visit the casino;
- Press the ‘Join’ button;
- Choose a username and password;
- Complete the registration form (name, date of birth, email, address, phone number);
- Push the ‘Join Now’ button.
According to our Casino.com review, if your account has not been accessed for longer than 180 days, it will be deemed 'dormant'. In that case, the site will charge a monthly administrative fee equivalent to 5% of the total account balance. The minimum deduction amount is NZ$15, and the maximum is NZ$500. Once the balance reaches NZ$0, the account shall be closed and all your remaining Casino.com promo codes will be voided.
Remember that only one account is permitted per person, and you are not allowed to use the site in case you are under 18. In order to prove that, you need to provide certain documents that testify your age and identity. Funds can be deposited into an account before that. However, if you fail to send the necessary documents within 72 hours of your first deposit, your account might be suspended until the casino will be able to verify your age. So, what exactly you must send? We have included a few examples in the following list:
- Birth certificate;
- Driving licence;
- National identity card.
Apart from one of these, you will also have to provide proof of address through a bank statement or utility bill. Last but not least, the website requires a front and back copy of the card you use to fund your account.
The first 6 and last 4 digits of your card number should be clearly visible. The remaining digits, as well as the security code on the card’s back can be hidden. If you use more than one card, you may be asked to supply additional proof. And in case a physical card is not available, a recent bank statement might also be accepted.
The uploading stage
To upload the files, go to the 'Account' section, click on 'Account verification' and attach each document in its designated area. Additionally, you may also send them by email at firstname.lastname@example.org. But note that each file should have maximum 1MB, and the entire email should not exceed 10MB. The accepted file formats are jpeg, tiff and pdf.
After sending the necessary documentation, it can take up to 48 hours for the casino to process them and update the account. Keep in mind that you may be subject to additional checks at any time during the user agreement’s availability. This means you may be asked to update your documents after any deposit or before any withdrawal.
- When sending the documents by email, you must include your username.
- You can reactivate your account and stop the fee deduction by placing a bet.
Phone bills are not accepted as proof of address.
To give our readers a wider perspective upon the casino’s device compatibility, we created our Casino.com review by analysing all the website’s interfaces. This is what we used:
|Asus VivoBook||Wifi||Mozilla Firefox|
|iPhone 12||Wifi, 5G||Safari|
|Samsung Galaxy Tab||Wifi, 4G||Google Chrome|
Players who are accessing the casino from a desktop will encounter a user-friendly interface with a modern design and clearly defined sections. Everything you need in terms of game categories and Casino.com bonus codes will be listed at the top of the screen, while informational segments are located at the bottom.
All the account features should be displayed once you click on the icon next to your username. Moreover, you can efficiently sort games by using several filters or the search bar. The recently added products will have a ‘new’ tag, so they are easily recognisable.
And if you want to avoid Internet browsers, you have the possibility of downloading the casino’s desktop software. To do this, head to the ‘Download Casino’ section at the bottom of the page and follow the instructions displayed there.
When you are not in front of a computer, you're able to still play your favourite casino games on Casino.com’s mobile interface. The design, as well as the layout, remain the same. Yet, the site is not efficiently optimised for a smaller screen and might be more difficult to navigate on a portable device.
Other than that, not much has is changed. All the desktop games, promotions and payment methods are also available on the mobile version.
- Live Casino
- Table games
- Video Poker
- Live Blackjack
- Live Baccarat
- Live Roulette
- Scratch cards
- Sic Bo
- Online lottery
An asset of our Casino.com review is that we analysed the entire game collection to discover everything the site has to offer. First, we stumbled upon the following product categories:
- Pokies and jackpots;
- Table games;
- Live casino;
- Virtual sports;
- Sports betting.
Should you be looking for more information about a particular game, open it and search for a question mark icon. When you click it, the game’s rules, description, RTP, betting options and other details will show up. However, products from certain providers might not have this option.
The platform ensures fair play by using an advanced RNG (Random Number Generator) system to determine a game’s outcome and simulate what happens in a real casino. Remember that once a bet is placed and accepted by the website, it cannot be changed or revoked.
The wide variety of pokies available on this site includes something for all Kiwi players’ tastes. There are over 1000 options of classic and video slots, as well as jackpots and megaways.
Among the favourite titles, you may spot Wolf Gold, Book of Dead, Sweet Bonanza, Gates of Olympus and Red Wizard. The lowest bets start from NZ$0.10 and may even surpass NZ$150 on certain games.
Those who are avid table games players, might enjoy the casino's diverse collection. This includes 30 alternatives of Blackjack, Roulette, Baccarat and Poker.
Unfortunately, you cannot see the minimum and maximum bets prior to accessing the session. Still, certain providers will display the betting options right before starting the game. These vary from NZ$1 to NZ$10000 and can even go higher on selected products.
When you access the live section, the Roulette options may seem limited. However, not all of them are displayed in plain sight. Some of these are hidden in a separate live lobby. To open it, just click on a game that contains the word ‘lobby’.
After you get the hang of it, 25 Roulette games will become available. The majority of them have betting limits between NZ$0.20 and NZ$5000. But don’t worry if you are a highroller! There are also a few options surpassing NZ$10000.
Those who enjoy Blackjack may try out Soiree Elite, Quantum, Royale Blackjack or one of the other 30 titles available. You shall start by wagering NZ$1 and work your way up to NZ$5000.
Before entering a session, we suggest checking the available seats. These are marked with a green icon on the game’s tab. When you see no icons, it means that the table is already full. Yet, you can still access the session and wait for a seat to clear.
In terms of Baccarat, our Casino.com review has uncovered 15 games in the live lobby. All of them have betting options ranging from NZ$1 to NZ$5000. So, whether you pick regular, Prestige or VIP Baccarat, the betting limits will remain the same. In addition to Baccarat, you may explore several Game Shows and a few live Poker and Sic Bo alternatives.
- Blueprint Gaming
- Just For the Win
- Play'n Go
- Pragmatic Play
- Realistic Games
- Red Tiger Gaming
- Skywind Group
Quick comparison between casinos
|Casino||Rating||Min. deposit||Min. withdrawal||Max. cashout||Payout Time||Register time||KYC Time||Slot games||Bonus|
| ||NZD 20||NZD 60||NZD 22500||+3 days||2 mins||1-2 days||1000||100% up to NZD 400|
| ||NZD 10||NZD 20||NZD 1000000||1 day||1 min||1 day||2100||100% up to NZD 100|
| ||NZD 5||NZD 20||NZD 20000||+3 days||2 mins||2-3 days||800||100% up to NZD 3000|
| ||NZD 20||NZD 10||NZD 7000||2 days||1 min||1-2 days||800||-|
| ||NZD 20||NZD 10||NZD 7000||2 days||2 mins||1-2 days||1000||-|
| ||NZD 10||NZD 50||NZD 1000000||3 days||3 mins||2-3 days||650||-|
| ||NZD 10||NZD 5||NZD 100000||2 days||10 mins||1 day||2500||100% up to NZD 2000|
| ||NZD 10||NZD 5||NZD 22500||3 days||3 mins||3 days||950||200% up to NZD 400|
Each casino product will open in a separate tab. Thus, you can play more than one game at a time. But keep in mind that this might slow down the loading process.
Games with high-quality graphics will take longer to fully load and some of them might not open at all.
To use any Casino.com promo codes, you will need to fund your account. Fortunately, there are no transactional fees. So, the sum that you choose to credit your account with will reach the balance in full. Furthermore, it will happen instantly, and you can start playing right away. However, Casino.com will impose certain deposit limits for each method.
Unfortunately, New Zealand players can only request withdrawals via Bank Transfer. The minimum accepted amount is NZ$60, and the maximum is NZ$22500 per month. However, when you reach the VIP stage, you will be able to cash out up to NZ$50000. Once a withdrawal is requested, the casino aims to process it within 5 days. Still, VIP members will also benefit from a reduction of this period, equivalent to 1 or 2 days. Remember that you are allowed to cancel a withdrawal and have your account balance restored to the original amount.
|Payment||Min deposit||Max deposit||Min withdrawal||Max withdrawal||Withdrawal_time|
|NZD 20||NZD 21500||NZD 60||NZD 38000||-|
|NZD 20||NZD 10000||N/A||N/A||N/A|
|NZD 20||NZD 500||N/A||N/A||N/A|
|NZD 20||NZD 70000||N/A||N/A||N/A|
|NZD 20||NZD 70000||N/A||N/A||N/A|
|NZD 20||NZD 10000||N/A||N/A||N/A|
|NZD 20||NZD 10000||N/A||N/A||N/A|
Should you have an outstanding active bonus, you won’t be able to withdraw funds until meeting the terms of that bonus.
Large withdrawal requests may take longer than usual to be processed.
Loyal customers will enter a VIP programme comprised of 5 stages. Everyone starts from Bronze and advances to Silver, Gold, VIP and VIP Elite.
Each stage comes with exclusive Casino.com promo codes, higher bets and deposit limits, as well as faster withdrawal processing. Moreover, New Zealand members that reach the last two stages will also dispose of a 24/7 dedicated VIP team, a personal account manager, special gifts or even invitations to exclusive events.
- Live chat:
- Yes, 24/7
If you feel like our Casino.com review didn’t provide enough information, have a look at the website's FAQ page. You might find additional details on the topics that we’ve covered above, such as Casino.com promo codes. However, if you encounter technical problems or any sort of issue while playing, you should contact customer support to assist you with such matters. The staff can be contacted 24/7 via multiple support methods.
For more serious issues or misunderstanding regarding the casino’s services, Kiwi players must raise a formal complaint with the customer support team. This should be done no later than 6 months after the occurrence of the unfortunate event. Ultimately, the company will provide a solution within one month of receiving the complaint.
When accessing the live chat, you will have to confirm your name, date of birth and email address.
It might take longer to get in touch with a team member via live chat. Thus, for urgent inquiries, you should make a phone call.
Casino.com NZ takes responsible gambling very seriously. They designed a safe playing environment with strict boundaries, which aims to help New Zealand punters avoid addiction. Therefore, every user account is equipped with these features:
- Deposit limits (daily, weekly or monthly);
- Reality checks (reminding users for how long they have been playing);
- Time-outs (restricting gambling activities for a short period of up to 6 weeks);
- Self-exclusion (closing the account for a period between 6 months and 5 years);
- Permanent account closure.
When creating this Casino.com review, we also came across some useful advice, a self-assessment test and references to organisations oriented towards preventing and treating gambling addiction. If you need further details regarding this matter or want to use any of the tools presented above, we recommend contacting the casino’s trained customer support team.
Before claiming any Casino.com bonus codes, we suggest completing the self-assessment questionnaire provided by the website.
Pros & Cons
- Over 1000 pokies from multiple providers;
- Plenty of support methods available;
- Sports betting and virtual sports games;
- No transactional fees.
- Slow withdrawal processing;
- Low monthly cashout limit for regular members;
- Limited withdrawal methods.