Cosmo Casino Review & Bonuses

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The CasinoAlpha team has prepared a special Cosmo Casino review! With us, you will find out the newest games, bonuses and payments methods available.

Cosmo Casino vs. Market Standards

Min. deposit

Industry standard: NZ$10

NZD 10
Min. withdrawal

Industry standard: NZ$10

NZD 50
Max. cashout

Industry standard: NZ$5,000

NZD 1000000
Payout Time

Industry standard: 2 days

+3 days
Register time

Industry standard: 2 Mins

3 mins
KYC Time

Industry standard: 2 days

1 day
Slot games

Industry standard: 500

350
Cosmo Casino logo

Cosmo Casino

3.9/5
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User experience
4.0/5.0
The interface has a minimalist look to it. Unfortunately, the loading speed index is quite low compared to the market average. Also, some important sections like Terms and Conditions disappear once logged in.
Payments
3.5/5.0
At this NZ online casino, you only have 5 payment methods at your disposal as well as 3 withdrawal options. This is a small range compared to other casinos on the NZ gambling market. Also, the withdrawal time can take up to 6-10 days in case of direct bank transfer. On the good side, you can withdraw as much as you want, there are no imposed limits.
Games
5.0/5.0
In point of games, Cosmo Casino has a wide range of options from multiple providers. It hits the target with slot games, which include a few jackpots, many Live Casino options, and other miscellaneous things such as Scratch cards and classic Table Games.
Bonuses
3.0/5.0
This NZ online casino only has one bonus offer available for Kiwi players. Besides this, it also provides a complex Loyalty program. Even so, that is much less rich than the usual average we see on the Kiwi gambling market.
Customer Service
4.0/5.0
There are only 2 available options in terms of customer support: 24/7 Live Chat and e-mail. The Live Chat is quick to respond and, most times, offers clear and straight-to-the-point answers. Sadly, in order to actually speak to an agent, you first encounter a chat bot, which does not comprehend your issues or questions very well.
Licensing
4.0/5.0
This casino is licenced by the Malta Gaming Authority (MGA).

Cosmo Casino bonuses

The CasinoAlpha team has found only one Cosmo Casino bonus available for the NZ gambling market.

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The requirements are pretty simple: Kiwi players must make an initial deposit of NZ$10 upon registration and they will receive 150 free spins to use on Mega Moolah. You must claim this bonus within 7 days since the registration. Be aware that you must wager the bonus 200 times before withdrawal. This Slot game has a wagering contribution of 100%.

You can use your bonus account to wager. From the third deposit onwards, the wagering requirement changes from 200 to 30.

Be aware

At Cosmo Casino you can claim a promotion only one time and cannot combine it with another offer.

Wagering contribution

Each game type contributes differently towards wagering. Here are CasinoAlpha's top games with their respective values:

Game type Percentages
Slots 100%
Blackjack 10%
Video Poker 2%
Live Blackjack 10%

Participating in Cosmo Casino bonuses

It is fair to say that Cosmo Casino bonuses and offers have their own requirements.

Before you claim your bonus, make sure to read the Terms and Conditions thoroughly to make sure you don’t miss anything. If you don’t follow the exact rules, you will not be able to benefit from your bonus.

If you don’t use your bonuses within 60 days since creating your account, you will lose them. At the same time, there might be cases when this casino chooses to change the bonus offer along with its requirements. In this case, they must inform you immediately.

Speaking of rules, Kiwi players must pay attention to their gameplay. If the casino suspects you of irregular play, your bonuses and winnings will be forfeited. These situations include: even bets for Sic Bo, Craps and Roulette, general low bets, excessively using the autoplay feature etc.

Important

If you win a considerable amount of money, you might be asked to join Cosmo Casino events for publicity purposes.

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Cosmo Casino

Cosmo Casino

3.9/5

150 SPINS ON MEGA MOOLAH

Play
Casino facts:

Cosmo Casino has been on the market since 2017 and brings you the best game features, a special FAQ section and 24/7 Live Chat.

Pros: MGA and eCOGRA certifications, 24/7 Live Chat, many Blackjack games;

Cons: the website loads very slow.

This is what you get:
  • 150 free spins on Mega Moolah on the 1st deposit;
  • 100% up to NZ$250 on the second deposit.
Cosmo Casino is the place where:
  • The minimum deposit for the bonus offer is NZ$10;
  • You can benefit from a complex Casino Rewards Loyalty program;
  • Kiwi players can enjoy 3-reel, 5-reel and progressive Slots;
  • The customer support runs every day, at any hour.
ecoPayz MasterCard MuchBetter Neosurf Visa

Disclaimer:

Addiction is a sickness. Gambling addiction shouldn't be taken lightly. Get educated and understand the effects of problem gambling. We aim to inform all our CasinoAlpha customers regarding the harsh reality of gambling addiction through educational and informative guides.

Casino Overview

  • Slots Slots Cosmo Casino
  • Live casino Live casino Cosmo Casino
  • Fast withdrawal Fast withdrawal Cosmo Casino
  • VIP program VIP program Cosmo Casino
Company name:
Bulex Enterprises (Malta) Limited
Registration number:
C-86386
Website:
cosmocasino.com
Online since:
2017
Address:
Sir Temi Zammit Avenue 8 Villa Seminia XBX 1011 Ta ' Xbiex Malta

Licenses

Malta Gaming Authority:
MGA/B2C/707/2019

Cosmo Casino has been on the NZ gambling market since 2017 and brings the freshest games out there.

It is attested by the Malta Gaming Authority, and it ensures a safe experience through the eCOGRA certification. In case of insolvency, your funds are safe since they are separated from the casino’s own funds.

In this Cosmo Casino review, we shall take the steps that you yourself take and talk about creating an account, user experience, responsible gaming tools, special loyalty program. And we cannot forget the wide array of games, payment methods, customer support and Cosmo Casino bonuses.

Registration process

The registration process at this NZ online casino takes only a couple of minutes. Follow the next steps from our Cosmo Casino review and create your account!

First, go to the ‘play now!’ button from the top right corner of the homepage. It is a 3-step process:

  1. Fill in your full name, date of birth, gender, country, state, currency and mobile number;
  2. Then, jot down your address, postal code and city;
  3. Finally, put your e-mail and password of your choice.

Once you have inscribed all these details, you will receive your username from the casino. Make sure to save it somewhere because you are going to use it every time you log into your account.

Dormant account

As you might know already, each casino is entitled to deem an account as dormant after a period set by them.

How does this affect you?

First, you must know that you are allowed to open only one account. If you don’t wager or make a deposit or withdrawal for a period of 60 days, then the casino will declare your account dormant. Thus, you will lose any bonus funds as well as real money funds.

Be aware

The casino can permanently close your account if they suspect you of any illegal activity related to the casino.

User experience

The CasinoAlpha team experts tested this NZ online casino according to set parameters in order to give you a professional view of the casino experience.

Come along with us in our Cosmo Casino review and see what we found out both in the Desktop and Mobile versions.

But first, we must mention that we analyse each casino on multiple devices using several browsers. These are the ones that we used:

Device Internet Browser
Asus X515EA WIFI Google Chrome
XIAOMI Redmi Note 10 Pro 4G Google Chrome
LENOVO Tab M10 WI-FI Microsoft Edge

Desktop

The interface has an overall simple theme. You can find all tabs easily, at the bottom of the page.

There, you get: Games, Banking, Promotions, Loyalty, Help and Profile. Nonetheless, the Website loads quite slowly, with a 5.2s speed index. You must take into consideration that once logged in, you will not have access to important sections like Fair Play, terms and Conditions and Privacy Policy.

In the profile tab, you will find your account details, like your balance, game history, transaction history and preferences.

Mobile

Cosmo Casino is well-optimised for mobile play. You have the deposit methods right at hand.

The sections primarily stay the same, as well as the loading speed. At the bottom of the page, you will find all the sections you need. The game section is split into multiple categories, such as: new games, last played, 5 reel slots, 3 reel slots, progressives, table games, video poker, variety and live casino.

You also have your balance at hand, in the top right corner of the screen. Besides the bar at the bottom of the page, Kiwi players can also access some sections from the slide menu. There, you will find: the homepage, Cosmo Casino bonuses and the Loyalty program. Unfortunately, this slide menu is available only when you access the Loyalty tab. As with the Desktop version, the Terms and Conditions, Privacy Policy, Responsible Gambling tools and other important tabs disappear once you log in.

When used on mobile, the Live Chat might present some glitches or sometimes not work at all. You can send them an e-mail and get a response within 48 hours.

Recommendation

We advise you to use your mobile data instead of a WI-FI network to prevent game interruptions or glitches.

Games

  • Baccarat Baccarat
  • Live Roulette Live Roulette
  • Table games Table games
  • Slots Slots
  • Scratch cards Scratch cards
  • Roulette Roulette
  • Progressive Progressive
  • Poker Poker
  • Video Poker Video Poker
  • Live Casino Live Casino
  • Live Blackjack Live Blackjack
  • Live Baccarat Live Baccarat
  • Jackpots Jackpots
  • Craps Craps
  • Blackjack Blackjack
  • Bingo Bingo
  • Keno Keno
  • Sic Bo Sic Bo
  • Slingo Slingo
  • Online lottery Online lottery

Cosmo Casino has an impressive game palette that ranges from Slots to Video Poker and Live Casino.

Therefore, next in our Cosmo Casino review, we shall talk about the hottest options on the NZ gambling market right now.

Slots

At this online casino, Kiwi players get to play a wide range of pokies. Let’s see them in detail!

First, you can try your luck at the 5 Reel Slots. Some of the options are: 108 Heroes, A Dark Matter, 9 Pots of Gold or Adventure Palace.

Or, maybe you want to test the 3 Reel Slots. We recommend you the Mega Money Multiplier, Wacky Panda, Diamond Empire or Foxpot.

Last but not least, Kiwi players can try out some progressives. Mega Moolah, Treasure Nile , Mega Vault Millionaire and Cash Splash are among the most popular.

Table Games

Even though the table game section does not provide as many options as the others, Kiwi players can enjoy a good game of Roulette, Blackjack or Baccarat.

The CasinoAlpha team recommends the Multi Hand Atlantic City Blackjack, Sapphire Roulette or Baccarat.

The Live Casino section is mainly powered by Evolution Gaming. Here you will find numerous rooms to test your gameplay!

Live Roulette

It is well known that Roulette is among the most popular games on the NZ gambling market.

Here are some of the most popular options:

Game Return to player Provider
Immersive Roulette 97.30% Evolution Gaming
French Roulette Gold 98.65% Evolution Gaming
Auto-Roulette La Partage 98.65% Evolution Gaming
VIP Roulette 97.30% Evolution Gaming

Each game is conducted by professional live dealers. If an error appears midst game, the session will be paused and you will receive a notification either via Live Chat or pop-up. If the issue is solved quickly, then your game will continue from where it was left on. If not, the session will end and your bets refunded.

Live Blackjack

Cosmo Casino has numerous Blackjack games available for Kiwi players, especially if they are enrolled in the Loyalty programme. Some of the options recommended by the CasinoAlpha team are:

Game Minimum bet Maximum bet
Power Blackjack NZ$2 NZ$2000
Blackjack A NZ$10 NZ$5000
Free Bet Blackjack NZ$2 NZ$2000
Speed Blackjack H NZ$50 NZ$10000

Some rooms have unlimited seats, while others have a set number of players for each game. You can see if there is a seat for you once you click on the desired game. Also, once you are in a game and want to find out more details about it, you can click the "?" button, which will open a help section. There, you will be informed on the game rules, the Return to Player value, how to deposit and withdraw etc.

Live Baccarat

Speed Baccarat and No Commission Speed Baccarat are only some of the possibilities you have at Cosmo Casino. You can also play some Super Sic Bo.

One special feature of this casino is that it offers you the possibility to engage in a multi-play game. Here, you can join multiple rooms and view all of them at the same time. If you join the same table through a different browser, you will exit the one on the initial browser.

Recommendation

While you’re at this NZ online casino, we also recommend you try some of their Game Shows. You can have some fun with Dream Catcher, Gonzo’s Treasure Hunt or Mega Ball.

Important

In terms of fair play, this online casino holds an eCOGRA certification that attests the reliability and safety of your gameplay.

Game providers

  • 1X2 Gaming 1X2 Gaming
  • Alchemy Gaming Alchemy Gaming
  • All41 Studios All41 Studios
  • Atomic Spin Atomic Spin
  • Crazy Tooth Studio Crazy Tooth Studio
  • Evolution Gaming Evolution Gaming
  • Fortune Factory Fortune Factory
  • Foxium Foxium
  • Gameburger Gameburger
  • Gold Coin Studios Gold Coin Studios
  • Half Pixel Half Pixel
  • Just For the Win Just For the Win
  • Microgaming Microgaming
  • Neko Neko
  • Neon Valley Studios Neon Valley Studios
  • Pulse 8 Pulse 8
  • Rabcat Rabcat
  • Snowborn Snowborn
  • Spin Play Spin Play
  • Stormcraft Stormcraft
  • Switch Studios Switch Studios
  • Triple Edge Studios Triple Edge Studios
  • Show more Show less

Quick comparison between casinos

Casino Rating Min. depositMin. withdrawalMax. cashoutPayout TimeRegister timeKYC TimeSlot games
Cosmo Casino

Cosmo Casino

3.9/5
NZD 10NZD 50NZD 1000000+3 days3 mins1 day350
Betsafe

Betsafe

4.8/5
NZD 10NZD 20NZD 10000001 day1 min1 day2100
Casino Tropez

Casino Tropez

4.3/5
NZD 5NZD 20NZD 20000+3 days2 mins2-3 days800
Apuesta Mos

Apuesta Mos

4.2/5
NZD 20NZD 10NZD 70002 days1 min1-2 days800
Trada Casino

Trada Casino

4.3/5
NZD 20NZD 10NZD 70002 days2 mins1-2 days1000
Casino Classic

Casino Classic

3.8/5
NZD 10NZD 50NZD 10000003 days3 mins2-3 days650
Joy Casino

Joy Casino

3.9/5
NZD 10NZD 5NZD 1000002 days10 mins1 day2500
MansionCasino

MansionCasino

4.4/5
NZD 10NZD 5NZD 225003 days3 mins3 days950
Load more

Payment methods

Now that we have seen the game selection and Cosmo Casino bonuses, it is time to find out how to make a deposit.

The CasinoAlpha team is here to give you a helping hand with all you need to know about deposit limits, withdrawal methods or payout time.

Unfortunately, Kiwi players don’t have many options when it comes to payment and withdrawal methods. However, the minimum deposit value is NZ$10, which is a good number compared to the market average.

Pay attention to the Direct Bank Transfer as a withdrawal method, since the casino imposes some fees:

  • less than 3000 units: $50;
  • more than 3000 units: $100.

When we say units, we refer to NZ dollars.

Important

Don’t forget that, in order to make a withdrawal, you must first go through the KYC procedure. Make sure you have all the requested documents at hand, such as ID, bank statement and a utility bill.

Payment Min deposit Max deposit Min withdrawal Max withdrawal Withdrawal_time
Visa NZD 10 No limit NZD 50 No limit 1-3 working days
MasterCard NZD 10 No limit N/A N/A N/A
MuchBetter NZD 10 No limit N/A N/A N/A
ecoPayz NZD 10 No limit NZD 50 No limit 1 working day
Neosurf NZD 10 No limit N/A N/A N/A
Bank Transfer N/A N/A NZD 50 No limit 6-10 working days
Show more Show less

Loyalty

This NZ online casino provides a complex Loyalty program exclusively for its Kiwi players. Next in our Cosmo Casino review, our CasinoAlpha team will give you further information on how to become part of the Casino Rewards Loyalty club ad well as your benefits.

There are 6 levels available for you: Green, Bronze, Silver, Gold, Platinum and Diamond. Whenever you reach another level, you will benefit from more exclusive options. Some of these are high roller bonuses, weekly giveaways and offers, VIP Jackpots, a personal customer support agent and even a 5-star dinner.

Now, in order to increase your status, you must acquire a certain amount of points. For each 50 VIP points you will get 1 Status Point. Based on your status points, you will access the next level in the Loyalty program.

Related casinos

Support

Phone:
No telephone available.
Email:
support@crhelpdesk.com
Live chat:
The support works everyday.

There are 2 options available for you if you want to contact Cosmo Casino: Live Chat and e-mail.

Further on in our Cosmo Casino review, we shall analyse each one of them in-depth and see their pros and cons.

First and foremost, you should know that the Live Chat is available every day of the week, at any hour. This is a plus because you are not constrained by a fixed schedule when you can ask your questions.

Nonetheless, you will have to go through a chat bot first and then be redirected to an agent. This might be time-consuming since, most of the time, the bot doesn't understand your queries. On the bright side, the agents respond very quickly and to the point. The service is indeed externalised so, if you have a more complicated issue to deal with, you will have to write an e-mail.

And, speaking about e-mail, you have 2 options here too. You can send a message directly through the Website or copy the e-mail address and send the message yourself. Another section that we consider helpful for those who might need some immediate answers is the FAQ tab. There, you will find additional information about Cosmo Casino bonuses, Loyalty program, games, registration and so on.

Tips

If you believe that your issue might night further assistance from a member of the customer support team, right from the start, you can type in “get me an agent” in the chat bot box and you will be redirected to an agent.

Be aware

If you want to read more into the FAQ section, you should know that you can only access it while logged out; the same with the Terms and Conditions, Privacy Policy, Responsible Gambling options and others.

Responsible gambling

Using casino embedded responsible gambling tools is the most important step in preventing gambling addiction. How do you know which one suits you best?

In this Cosmo Casino review, the CasinoAlpha team has explained all of them in detail in order to help you pick the right one for you.

  • Deposit limits: this is the most encountered responsible gambling tool of all. Kiwi players can set daily, weekly and monthly limits. This helps you keep yourself on track with your budget and not overspend either on games or on Cosmo Casino bonuses;
  • Take-a-break: If you want to stay away from gambling for a brief period, this option is the right one for you. You can set out periods of 24 hours, 1 week, 4 weeks and even 12 weeks when you will not have access to the Cosmo casino Website at all;
  • Self-exclusion: this option is basically the same as the one beforehand, only for longer periods. You can restrict your access for 6 months, up to 5 years;
  • Session reminder: If you want to be aware of the time you are spending playing on the casino Website, this tool is perfect for you.

Besides these tools that are designed especially for Kiwi players, you can also find useful links, parental control apps as well as a self-assessment test on the Responsible Gambling Page. Furthermore, this NZ online casino comes with its own set of tips to keep you away from gambling addiction. These include setting a fixed budget before you start playing, staying away from gambling when you have a poor mental state or treating gambling as a leisure activity and not as a way to win money quickly.

Be aware

In order to benefit from the above-mentioned responsible gambling tools, you must contact the customer support team. Only through them, you can activate one or more options.

Pros & Cons

  • Pros
    • Well-structured FAQ section;
    • eCOGRA and MGA certifications;
    • Complex Loyalty program;
    • Good selection of Blackjack games;
    • Responsive Live Chat;
    • Many Slot games.
  • Cons
    • Very few payment methods available for the New Zealand market;
    • The Terms and Conditions, as well as other important sections, are not available once logged in;
    • Few Cosmo Casino bonuses available for Kiwi players.

Ioana's background in the legal domain helps her understand the rights and obligations of each gambler and, thus, come up with player-oriented reviews that answer your needs. Also, her interest in psychology motivates her to find out more about gambling addiction and its consequences.

Join now! Visit Cosmo Casino

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