Cosmo Casino Review & Bonus List

Registration process

The registration process at this NZ online casino takes only a couple of minutes. Follow the next steps from our Cosmo Casino review and create your account!

First, go to the ‘play now!’ button from the top right corner of the homepage. It is a 3-step process:

1. Fill in your full name, date of birth, gender, country, state, currency and mobile number;
2. Then, jot down your address, postal code and city;
3. Finally, put your e-mail and password of your choice.

Once you have inscribed all these details, you will receive your username from the casino. Make sure to save it somewhere because you are going to use it every time you log into your account.

Dormant account

As you might know already, each casino is entitled to deem an account as dormant after a period set by them.

How does this affect you?

First, you must know that you are allowed to open only one account. If you don’t wager or make a deposit or withdrawal for a period of 60 days, then the casino will declare your account dormant. Thus, you will lose any bonus funds as well as real money funds.

The casino can permanently close your account if they suspect you of any illegal activity related to the casino.

User experience

The CasinoAlpha team experts tested this NZ online casino according to set parameters in order to give you a professional view of the casino experience.

Come along with us in our Cosmo Casino review and see what we found out both in the Desktop and Mobile versions.

But first, we must mention that we analyse each casino on multiple devices using several browsers. These are the ones that we used:

Desktop

The interface has an overall simple theme. You can find all tabs easily, at the bottom of the page.

There, you get: Games, Banking, Promotions, Loyalty, Help and Profile. Nonetheless, the Website loads quite slowly, with a 5.2s speed index. You must take into consideration that once logged in, you will not have access to important sections like Fair Play, terms and Conditions and Privacy Policy.

In the profile tab, you will find your account details, like your balance, game history, transaction history and preferences.

Mobile

Cosmo Casino is another well-optimised mobile casino. You have the deposit methods right at hand.

The sections primarily stay the same, as well as the loading speed. At the bottom of the page, you will find all the sections you need. The game section is split into multiple categories, such as: new games, last played, 5 reel slots, 3 reel slots, progressives, table games, video poker, variety and live casino.

You also have your balance at hand, in the top right corner of the screen. Besides the bar at the bottom of the page, Kiwi players can also access some sections from the slide menu. There, you will find: the homepage, Cosmo Casino bonuses and the Loyalty program. Unfortunately, this slide menu is available only when you access the Loyalty tab. As with the Desktop version, the Terms and Conditions, Privacy Policy, Responsible Gambling tools and other important tabs disappear once you log in.

When used on mobile, the Live Chat might present some glitches or sometimes not work at all. You can send them an e-mail and get a response within 48 hours.

We advise you to use your mobile data instead of a WI-FI network to prevent game interruptions or glitches.

Loyalty

This NZ online casino provides a complex Loyalty program exclusively for its Kiwi players. Next in our Cosmo Casino review, our CasinoAlpha team will give you further information on how to become part of the Casino Rewards Loyalty club ad well as your benefits.

There are 6 levels available for you: Green, Bronze, Silver, Gold, Platinum and Diamond. Whenever you reach another level, you will benefit from more exclusive options. Some of these are high roller bonuses, weekly giveaways and offers, VIP Jackpots, a personal customer support agent and even a 5-star dinner.

Now, in order to increase your status, you must acquire a certain amount of points. For each 50 VIP points you will get 1 Status Point. Based on your status points, you will access the next level in the Loyalty program.

Responsible gambling

Using casino embedded responsible gambling tools is the most important step in preventing gambling addiction. How do you know which one suits you best?

In this Cosmo Casino review, the CasinoAlpha team has explained all of them in detail in order to help you pick the right one for you.

• Deposit limits: this is the most encountered responsible gambling tool of all. Kiwi players can set daily, weekly and monthly limits. This helps you keep yourself on track with your budget and not overspend either on games or on Cosmo Casino bonuses;
• Take-a-break: If you want to stay away from gambling for a brief period, this option is the right one for you. You can set out periods of 24 hours, 1 week, 4 weeks and even 12 weeks when you will not have access to the Cosmo casino Website at all;
• Self-exclusion: this option is basically the same as the one beforehand, only for longer periods. You can restrict your access for 6 months, up to 5 years;
• Session reminder: If you want to be aware of the time you are spending playing on the casino Website, this tool is perfect for you.

Besides these tools that are designed especially for Kiwi players, you can also find useful links, parental control apps as well as a self-assessment test on the Responsible Gambling Page. Furthermore, this NZ online casino comes with its own set of tips to keep you away from gambling addiction. These include setting a fixed budget before you start playing, staying away from gambling when you have a poor mental state or treating gambling as a leisure activity and not as a way to win money quickly.

In order to benefit from the above-mentioned responsible gambling tools, you must contact the customer support team. Only through them, you can activate one or more options.