JackpotCity Casino Review & Bonus codes

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If you are searching for a JackpotCity Casino review, you are in the right place! Here, you will find out everything about JackpotCity Casino bonus codes, user accounts, games, banking options and customer service. Stay tuned for useful tips and recommendations!

JackpotCity Casino vs. Market Standards

Min. deposit

Industry standard: NZ$10

Min. withdrawal

Industry standard: NZ$10

NZD 50
Max. cashout

Industry standard: NZ$5,000

NZD 1000000
Payout Time

Industry standard: 2 days

3 days
Register time

Industry standard: 2 Mins

2 mins
KYC Time

Industry standard: 2 days

+3 days
Slot games

Industry standard: 500


Industry standard: 100% up to NZ$200

100% up to NZD 400
JackpotCity Casino logo

JackpotCity Casino

User experience
When conducting our JackpotCity Casino review, we encountered a user-friendly interface, which is also mobile compatible. In addition to that, you have the option of setting a dark theme, and downloading an iOS app. A downside is that there are no Android app available nor a lot of game filtering alternatives.
There are multiple payment methods available, such as Visa, Paysafecard, Skrill, Neteller and a few others. Yet, MuchBetter or Poli are not among these. Moreover, payouts are approved by the casino in 2 or 3 days on average.
The game selection is quite varied, including over 600 slots, scratch cards, jackpots, tables, live casino and even some bingo games. However, the list of providers is more limited. Apart from Netent, Microgaming and Evolution, there are no other well-known suppliers.
The JackpotCity Casino bonus codes that customers can claim are very diversified. You can either choose a first deposit bonus, free spins, a no deposit offer or even a welcome package comprised of multiple deposits. Apart from these, there are plenty of weekly promotions to be redeemed.
Customer Service
Players may contact support 24/7 via live chat. However, this is the only option available, as the casino doesn’t dispose of a phone number or email address, apart from one designated to complaints.
  • This online casino is licensed by Malta Gaming Authority.
  • Kahnawake Gaming Commission also regulates this gambling site.

JackpotCity Casino bonus codes

New Zealand players joining the site may claim a variety of JackpotCity Casino bonus codes. These will not only help you get accustomed to the platform faster and allow you to try multiple titles.

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When you sign up on the platform, you have the possibility of claiming a welcome package comprised of multiple deposits. But suppose you don't feel comfortable enough for that. In that case, you can only redeem a first deposit bonus, which is very popular amongst new players, or even a no deposit offer.

General bonus terms

These promotions usually come with their own set of rules and conditions. If an offer doesn’t have any terms, then the general bonus policy will apply. Most times, JackpotCity Casino bonuses come with a 70x wagering requirement. If you deposit NZ$100 and receive a NZ$100 credit bonus, you shall have to wager NZ$7000 before being able to cash out.

Moreover, any winnings from bonus funds or free spins will be capped at a certain sum. And keep in mind that offers are only available for a limited period of time. Besides that, the casino has the right to exclude players from them at its sole discretion.

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JackpotCity Casino

JackpotCity Casino



Consider claiming this:

If you are looking for a no deposit offer, JackpotCity Casino grants you one equal to NZ$5, in the form of 50 bonus spins on Boom Galaxy. Keep this in mind:

  • The promotion comes with a 70x play-through requirement.
  • Spins are worth NZ$0.1 each.
  • The maximum cashout is NZ$20.
Redeeming the offer:
  1. Click our promotional button;
  2. Register on the site;
  3. Open the Boom Galaxy game and start playing.

More information about this deal can be found in JackpotCity Casino’s full terms and conditions.

ecoPayz MasterCard Neosurf Neteller Paysafecard Skrill 1-Tap
JackpotCity Casino

JackpotCity Casino



The offer and its rules:

When you sign up at JackpotCity Casino, you will be granted 50 free rotations. These don’t require a deposit, but you have to pay attention to the following:

  • The spins are only available on Boom Galaxy.
  • The maximum cashout linked to this offer is NZ$20.
  • Each round is worth NZ$0.1.
  • The wagering requirement is 70x.
How to get it:
  1. Press the button on our site;
  2. Complete the necessary information to create an account;
  3. Open the Boom Galaxy game to redeem the spins.

Should you need further details about this promotion, do not hesitate to check out JackpotCity Casino’s terms and conditions.

ecoPayz MasterCard Neosurf Neteller Paysafecard Skrill 1-Tap
JackpotCity Casino

JackpotCity Casino



Website details:

JackpotCity Casino is a pioneer in the industry, having more than 20 years of experience. The website is mobile compatible, and its games can be played in full-screen mode on both interfaces.

Pros: you don't have to activate your account via SMS, fast live chat responses.

Cons: no email or phone support.

What you get:
  • 50 no deposit rounds on Boom Galaxy;
  • 1st, 2nd, 3rd, 4th deposit – 100% up to NZ$400 deposit match.
Be aware:

Winnings generated from this offer must be played through 70 times. Also, unused bonus funds expire within 2 months. JackpotCity Casino disposes of more than 600 products, including slots, jackpots, live casino and table games, from providers like Netent, Microgaming and Evolution. The minimum deposit accepted by the casino is NZ$5. Yet, withdrawal requests cannot be lower than NZ$50, which can be quite inconvenient.

ecoPayz MasterCard Neosurf Neteller Paysafecard Skrill 1-Tap


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Bonus funds expire within 2 months after being granted.

Be aware

If a bonus remains unused for more than 6 months, it will be forfeited along with any winnings generated by it.

Casino overview

  • Slots Slots JackpotCity Casino
  • Live casino Live casino JackpotCity Casino
  • Fast withdrawal Fast withdrawal JackpotCity Casino
  • VIP program VIP program JackpotCity Casino
Company name:
Bayton Ltd
Registration number:
Online since:
Villa Seminia, 8, Sir Temi Zammit Avenue, Ta' XBiex XBX 1011


Kahnawake Gaming Commission:
Malta Gaming Authority:

JackpotCity Casino NZ is a pioneer in the iGaming industry, with an experience of more than 20 years. The website was launched in 1998, and it continued to develop ever since, gaining not one but two gaming licences from the MGA and the Kahnawake Gaming Commission. The platform is part of the vast brand portfolio of Bayton Ltd., along with other well-known sites like Ruby Fortune Casino and Spin Casino. Bayton Ltd. is a Maltese company established in 2001, which generates an annual revenue of more than NZ$207million.

The site ensures a safe playing environment for its Kiwi customers. It protects their personal data and financial information through the latest SSL encryption technology. Moreover, it is committed to responsible gambling, incorporating several prevention tools. To make sure that these high standards are maintained, our team of experts checks the website regularly and updates the JackpotCity review from time to time to keep up with potential policy adjustments.

Registration process

Before going through the registration process, we must mention a few aspects that you should agree on:

  • You are allowed to open only one account.
  • You may not use the website’s services on behalf of another person.
  • You shall not make use of illicit funds.
  • You must only access the casino’s products for recreational purposes.
  • You’ll provide accurate personal details and update them whenever needed.

Now that we got that out of our way let's move on to the actual registration walkthrough. Here's how to create an account:

  1. Click on the button we provided to visit the site;
  2. Look for the ‘Sign Up’ icon;
  3. Complete the necessary information and choose a username;
  4. Press the ‘Register’ button.

Once your account has been created, you’ll have full access to JackpotCity Casino bonus codes and all other services. The account balance and your username are displayed above the toolbar. And if you click on the username, you can either change your password, view your profile, go to the help section or access responsible gambling tools.

The ‘Profile’ section is where you shall upload the necessary KYC documents. This procedure is mandatory for all New Zealand players to verify their identity and prevent fraudulent activities like underage gambling or money laundering. The documents can be any of these:

  • Photographic ID (passport, driving license);
  • Proof of address (bank statement, utility bill);
  • Proof of income (copy of a debit/credit card, photo of a virtual wallet account).

Keep in mind that JackpotCity Casino NZ has the right to run credit checks on cardholders via third-party organisations.


There is no need to activate your account via email or SMS.


Make sure that your KYC files do not surpass 10MB and are in a png, jpg, pdf or tiff format, otherwise the upload may fail.

Be aware

If the casino discover that you have self-excluded on any other gaming platform due to gambling issues, it might confiscate your winnings.

User experience

To offer our New Zealand readers an accurate JackpotCity Casino review, we tested the website using multiple devices. We explored its features and interfaces from the following:

Device Internet Browser
Asus Zenbook 14 Wifi Google Chrome
iPhone 11 Pro Max Wifi, 5G Safari
Ipad Air 4 4G Safari


The website has a user-friendly interface, disposing of a search bar and several game filters. Everything is well-organised into sections, and the most important informational pages are located at the bottom of this site. Moreover, there is a unique ‘Dark Theme’ that can be selected to change the display style.

At the top of the main page, you shall see a toolbar with multiple options:

  • Bonus wheel (spin the wheel for daily prizes such as loyalty points, free spins or bonus credit);
  • Messages (daily notifications);
  • Promotions (all the available JackpotCity Casino bonus codes);
  • Bank (this is where you’ll deposit funds and request withdrawals);
  • Live chat.

This is the place to access all your account and website features. So, whenever you get confused by the layout, return to this toolbar.

We must also mention that after a certain period of inactivity, you shall be automatically logged out. Sometimes, this may occur due to software lags and glitches, but you are able to immediately sign back in.


Those who are always on the go may access the casino from a mobile device such as a smartphone or a tablet. Just open a browser and type the casino’s name in the search bar. The interface looks almost the same, but it is optimised for a smaller screen.

Nothing changes in terms of games, account features, payment methods or bonuses. Moreover, the loading speed might be even faster on a portable device.


Apart from mobile compatibility, a JackpotCity Casino app can be downloaded from the App Store. But make sure your device has the latest software version installed, as the app requires at least IOS 10.

The JackpotCity Casino app was last updated in February 2021, bringing a more modern design and several bug fixes to improve performance. Moreover, the main lobby was improved to offer a better user experience and easier navigation.

Be aware

The casino is not liable for downtime, server disruptions or other technical issues and cannot refund bets should any of these occur.


  • Baccarat Baccarat
  • Bingo Bingo
  • Table games Table games
  • Slots Slots
  • Scratch cards Scratch cards
  • Roulette Roulette
  • Progressive Progressive
  • Video Poker Video Poker
  • Jackpots Jackpots
  • Live Casino Live Casino
  • Blackjack Blackjack
  • Live Roulette Live Roulette
  • Live Blackjack Live Blackjack
  • Poker Poker
  • Live Baccarat Live Baccarat
  • Keno Keno
  • Sic Bo Sic Bo
  • Slingo Slingo
  • Craps Craps
  • Online lottery Online lottery

You will see plenty of gaming categories containing products developed by well-known suppliers like Netent, Microgaming and Evolution when accessing the site. These include:

  • Slots
  • Jackpots
  • Table games
  • Live casino

Besides that, there are also scratch cards, virtual sports and bingo games available. Yet, these do not have designated sections, so you have to manually look for them using the search bar.

To ensure the highest quality, all games have been verified by eCOGRA, and they are regularly tested. Moreover, you may try them out in the ‘Demo’ mode first to make sure they work properly.


Our JackpotCity Casino review has uncovered over 400 slots with different themes and features. Some of the most popular titles include Egyptian Tombs, Silver Seas, Mystic Shrine, Wacky Panda and Wild Catch. Remember that games might take a while to fully load. But once they are ready, their window may be expanded to full-screen mode.

JackpotCity Casino NZ also disposes of tournaments that you can find within the game section. These are divided into 3 categories: ‘In Progress’, ‘Starting Soon’ and ‘Completed’. On each tournament tab, you will see the rules, leaderboard, entry fee and prize pool.

But what is a tournament? It is usually a competition on a selected slots game in which multiple players participate. They are easy to play and do not require any skills. Here’s how it works:

  • Everyone must purchase an entry ticket;
  • Each player gets a certain number of credits and a time limit to play (you cannot replay any winnings);
  • The one who obtains the highest score wins.

Even though there is only one winner, the prize pool will be divided amongst all players. The winner will, of course, get the highest percentage.

Table games

This category includes over 50 Blackjack, Roulette, Baccarat and Poker products. Apart from that, a few Sic Bo and Red Dog options can be spotted. However, all these are mixed up with some live and bingo titles, so pay attention to the game’s name and icon.

Moreover, we advise installing the latest Adobe Flash Player version, as some games might not work without it. Unfortunately, you cannot see the minimum or maximum bets before entering a session. You will only be able to see them by accessing the game and selecting ‘Game Rules’ on its menu. But don’t worry, minimum bets go as low as NZ$1.

Live Roulette

Kiwi gamblers who prefer live Roulette games have 15 options to choose from. Here’s how to access them:

  1. Select ‘Real & Live’ on the top menu bar, right next to the casino’s logo;
  2. Click on one of the displayed game tabs to open the live lobby;
  3. Select Roulette and pick a game.

You shall repeat these steps for any other live game type.

To see the game’s betting limits, click the info icon in the bottom corner. The smallest bet starts from NZ$0,20, and maximum limits can reach up to NZ$4000. If you are wondering about the most popular titles, these are Lightning, Immersive and Instant Roulette. Yet, you will also spot international variations, such as American, French, Hindi and Arabic Roulette.

Live Blackjack

When it comes to the Blackjack category, this is probably the most extensive one. It includes over 70 games with bets ranging from NZ$2 to NZ$10000. If you are a highroller, you may choose titles that allow minimum bets of NZ$100, NZ$200 or even NZ$500.

Once you decide upon a game, make sure to check the available seats. These are usually displayed at the bottom of the game’s tab. Empty seats are marked with a green icon.

Live Baccarat

Baccarat enthusiasts dispose of more than 25 options of such kind. And if that’s not enough, this section also includes a few Sic Bo and Dragon Tiger games.

The smallest amount to be wagered on Baccarat games is NZ$2, and the maximum is NZ$10000. Each window shows the number of players that are already in the game. But a limit of players is not imposed, so you may join the game no matter how full it is.

Game providers

  • Evolution Gaming Evolution Gaming
  • Microgaming Microgaming
  • NetEnt NetEnt

Quick comparison between casinos

Casino Rating Min. depositMin. withdrawalMax. cashoutPayout TimeRegister timeKYC TimeSlot gamesBonus
JackpotCity Casino

JackpotCity Casino

NZD 5NZD 50NZD 10000003 days2 mins+3 days400100% up to NZD 400


NZD 10NZD 20NZD 10000001 day2 mins1 day2000100% up to NZD 300


NZD 10NZD 20NZD 10000001 day1 min1 day2100100% up to NZD 100
Casino Tropez

Casino Tropez

NZD 5NZD 20NZD 20000+3 days2 mins2-3 days800100% up to NZD 3000
Apuesta Mos

Apuesta Mos

NZD 20NZD 10NZD 70002 days1 min1-2 days800-
Trada Casino

Trada Casino

NZD 20NZD 10NZD 70002 days2 mins1-2 days1000-
Casino Classic

Casino Classic

NZD 10NZD 50NZD 10000003 days3 mins2-3 days650-
Rapid Casino

Rapid Casino

NZD 10NZD 50NZD 1500003 days1 min1-2 days900100% up to NZD 100
Load more

Be aware

Any funds left in-play on any game for more than 90 days will be confiscated.

Payment methods

Before playing any games, you must deposit funds into your account. If you are unsure how to deposit, follow this short walkthrough:

  1. Log into your account;
  2. Click the bank icon on the toolbar;
  3. Choose one of the available methods;
  4. Enter the amount you wish to deposit;
  5. Hit the ‘Deposit’ button.

As soon as you do that, the funds will reach your account instantly. This also applies when you claim JackpotCity Casino bonus codes. Furthermore, you don’t need to worry about processing fees, as there are none.

Once you request a cashout, it will automatically enter a pending stage of 24 hours. You can cancel the request during this timeframe, and the sum will be sent back to the account balance. To do that, click on the 'Reverse Withdrawal' button in the 'Bank' section. After the 24-hour period is over, the casino will start to process the request. This can take one or two more days. And remember that the site might verify your identity upon single or cumulative transactions of NZ$2000.

Payment Min deposit Max deposit Min withdrawal Max withdrawal Withdrawal_time
ecoPayz NZD 5 No limits NZD 50 No limits 24-48 hours
MasterCard NZD 5 No limits N/A N/A N/A
Neosurf NZD 5 No limits N/A N/A N/A
Neteller NZD 5 No limits NZD 50 NZD 35000 24-48 hours
Paysafecard NZD 5 No limits N/A N/A N/A
Skrill Moneybookers NZD 5 No limits NZD 50 No limits 24-48 hours
Visa NZD 5 No limits NZD 50 NZD 50000 5-8 days
Skrill 1-Tap NZD 5 No limits N/A N/A N/A
Wire Transfer N/A N/A NZD 50 No limits 3-7 days
Show more Show less


You’re able to update or add additional payment details only by contacting customer support.


You should upload the KYC documents before requesting your first withdrawal to shorten the processing period.


Every player who joins JackpotCity Casino NZ will be automatically entered in their loyalty programme, comprising six levels: Bronze, Silver, Gold, Platinum, Diamond and Prive. These are upgraded by collecting loyalty points, which are earned every time you wager real funds. But remember that not all games will give you the same number of points. The table below shows some examples:

Game Amount wagered Loyalty points
Slots NZ$1 1
Table games NZ$5 1
Sic Bo, Roulette NZ$10 1
Video Poker and Baccarat NZ$20 1
Blackjack, Craps, Jacks or Better NZ$100 1

How does it work?

Everyone starts from Bronze and earns 2500 points on the first deposit. Players may also exchange points for bonus credit. To earn NZ$5 bonus funds, you must accumulate 5000 points.

The more points you earn, the faster you advance to the next loyalty stage. Every level comes with unique features and benefits, such as daily specials and exclusive JackpotCity Casino bonus codes. However, you will drop a level if you don’t accumulate the required number of points to maintain your current status. But where can you see your loyalty status? Well, you just have to follow these steps:

  1. Click on your username;
  2. Select ‘Loyalty’
  3. Another tab will pop up where you can view your status, the designated benefits, as well as an FAQ section with further information about the programme.

In the same area, you will also see loyalty specials for each level. These are exclusive features that you can benefit from on selected games. For example, you will generate 50% more winnings at the 'Gold' stage. These specials usually have an end date and will change every month.


You will not receive any loyalty points by wagering bonus funds.

Be aware

If you don’t redeem your points within 60 days of accumulation, they will expire.

Related casinos


No phone available
No email available
Live chat:
Yes, 24/7

For any issues or inquiries unanswered by our JackpotCity Casino review, Kiwi players should contact customer support via live chat. Unfortunately, phone and email support are not available, but live chat operators always offer prompt responses. The website also has an FAQ section that provides a few details on specific topics. However, this page is not very extensive.

For more serious matters, you should escalate a formal complaint. This must be emailed at complaints@playersupportcenter.com and should include the following:

  • Your username;
  • Your first and last name;
  • A detailed explanation of what happened;
  • Any other important information, including evidence (if applicable).


When accessing the live chat, the operator may ask you to confirm your username and email.


Live chat operators are very quick to respond, but they may not always offer complete information. So, you might have to discuss with multiple operators to solve your query.

Be aware

If you escalate a complaint more than 6 months after the event occurred, it will not be considered.

Responsible gambling

As we reached the end of our JackpotCity Casino review, we shall remind New Zealand punters that they can use a variety of responsible tools to prevent gambling addiction. For example, you have the following options:

  • Deposit limits (daily, weekly, monthly);
  • Session reminders;
  • Self-exclusion;
  • Self-test;
  • The possibility to permanently close your account.

Above all, you’re able to view your gaming history to keep track of your spending and of the time spent online. That will also help you use JackpotCity Casino bonus codes responsibly.

And suppose you need further information on this matter. In that case, you may contact customer support or even access one the links and references provided on the website. These will be available in the ‘Information’ section of the Responsible Gaming page, along with the other tools presented above.

Pros & Cons

  • Pros
    • Large selection of live games;
    • Plenty of JackpotCity Casino bonus codes;
    • Paysafecard available for players in New Zealand;
    • No monthly cashout limit.
  • Cons
    • Slow KYC verification;
    • No Android or IOS apps;
    • No email address and phone number.

Adela enjoys exploring the industry in-depth and gathering insights to provide useful guides and casino reviews meant to help players throughout their online gambling journey. When she’s not venturing into the betting world, she likes taking long drives and listening to old school music.

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