Joy Casino Review & Bonuses

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There are good times ahead when reading this Joy Casino review. First, of course, we ensured that you would quickly find the info you need, starting with the coveted Joy Casino bonuses. But, it does not end here –what you will experience as a player, licencing, and gaming basics are all covered.

Joy Casino vs. Market Standards

Min. deposit

Industry standard: NZ$10

NZD 10
Min. withdrawal

Industry standard: NZ$10

NZD 5
Max. cashout

Industry standard: NZ$5,000

NZD 100000
Payout Time

Industry standard: 2 days

2 days
Register time

Industry standard: 2 Mins

10 mins
KYC Time

Industry standard: 2 days

1 day
Slot games

Industry standard: 500

2500
Bonus

Industry standard: 100% up to NZ$200

100% up to NZD 2000
Joy Casino logo

Joy Casino

3.9/5
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User experience
4.5/5.0
A core component of our Joy Casino review was checking the platform's speed. The tool we used proved that the casino has a fast loading time, although slots may take a longer time to fully appear. We also appreciate that all the website's buttons are readily accessible, and the beige colour scheme is calming.
Payments
3.3/5.0
As a primarily crypto gambling site, it does not feature many of the popular Kiwi payment methods. We also learned that the withdrawal time may vary significantly, although it takes 2 days on average. Even though cryptos have their benefits, you must not forget that they are volatile, especially for payouts.
Games
5.0/5.0
With over 2500 slots, this casino is one of the most well-equipped on the web. It also features famous providers like NetEnt, Yggdrasil, and the like. The live section has over 200 titles, offering Blackjack, Baccarat, and Roulette-style play.
Bonuses
3.0/5.0
Joy Casino bonuses may not always be diverse. New players can opt for a first deposit bonus, which also counts as a welcome deal.
Customer Service
4.5/5.0
When you launch the live chat, you will find prompt and skilled agents. On top of that, the operators are live 24/7, which is a great help in the case of an emergency. The sole minus in our book is that you cannot call them.
Licensing
3.0/5.0
Although a Curacao licence ensures the website's security, it is laxer than other authorities. As a result, we advise you to test the platform in practice mode before engaging in real money gameplay.

Joy Casino bonuses

Playing with an incentive is the favourite of many New Zealand players. And occasionally, you may receive Joy Casino bonuses. They include:

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  • No deposit deals;
  • Free spins;
  • Cashback offers;
  • Match promotions.

Cashback will be active for all players periodically, and it generally imposes a 3x wagering requirement. However, you must also know that not all gaming products amount the same to your staking conditions. As such:

Game typeWagering contribution
Slots100%
Blackjack, Roulette, Video Poker, Sic Bo, Baccarat, Arcades, Casino Hold’Em, Craps, 2 Ways Royal5%

Preventing irregular bonus play

Aside from the promotions themselves, know that the website has a zero-tolerance policy on abusive behaviour. If you:

  • Deposit to activate a bonus and quickly withdraw;
  • Create new accounts to abuse welcome rewards;
  • Place bets in a group (syndicate);
  • Bet on more than 20% the promotional value.

You risk forfeiting all bonus winnings. When it comes to general account management, you acknowledge that withdrawal requests will remove your promotional balance. Moreover, bonus credit is up for a payout only when you finish the wagering requirements if there are any.

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Joy Casino

Joy Casino

3.9/5

UP TO NZ$2000 + 200 SPINS ON PINK ELEPHANTS

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What you will end up with:

As a new Joy Casino user, you are eligible for a 200% up to NZ$2000 bonus. Be advised that the percentage will also vary according to your deposit. Add to all this 200 extra rotations on Pink Elephants.

How to get it:
  • Enter Joy Casino from our website;
  • Create a new account and activate it through email;
  • Deposit more than NZ$20.
Be aware:

The promotion comes with wagering requirements: more specifically, 30x your promotional balance and deposit. The winnings for extra turns also must be wagered twenty times. The offer is available for 30 days after you redeemed it.

Our suggestion is to also visit the T&Cs before engaging in casino gameplay.

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Disclaimer:

Addiction is a sickness. Gambling addiction shouldn't be taken lightly. Get educated and understand the effects of problem gambling. We aim to inform all our CasinoAlpha customers regarding the harsh reality of gambling addiction through educational and informative guides.

Casino overview

  • Slots Slots Joy Casino
  • Live casino Live casino Joy Casino
  • Fast withdrawal Fast withdrawal Joy Casino
  • VIP program VIP program Joy Casino
Company name:
Darklace Ltd
Website:
joycasino.com
Online since:
2014
Address:
Arch. Makaroiu III 135 Emelle Building 4th floor 3021 Limassol Cyprus

Licenses

Curacao:
8048 / JAZ2014-006

We’re discussing a Darklace ltd brand. The company, originating in Limassol, Cyprus, has been aroundfor a while. Shortly after its incorporation, it aimed for a licence of practice. Then, it received it from Curacao eGaming, a gambling authority activating from 1996 onwards. As for the casino, it has been online since 2014, and it runs on a standalone platform.

Disclaimer

A point of contention in our Joy Casino review is that Curacao regulation is laxer compared to other authorities. As a result, we suggest you proceed with caution. Our recommendations include checking the website before wagering, using the practice mode and start playing with low-stake bets.

Registration process

When you create a new account, the casino will ask you to fill in personal details. These include your full name, residence, email address, phone number, and date of birth. Your email and name are also mandatory when you contact live chat support. Furthermore, the end of your registration process involves an activation link reaching your inbox – you have 24 hours to click it and finish your first login.

What comes after logging in?

Once your profile is established, there are some rules you must consider. Firstly, you attest that all the personal info you provided is accurate. Secondly, you must only own one account. As they may be proof of your abusing Joy Casino bonuses, duplicates will close, and you will need to forfeit all winnings associated with them. Also, every customer must be the owner of the payment methods he uses.

Be aware

The casino may refuse to refund the real balance of a duplicate account if it determines that you were depositing to abuse bonuses.

Recommendation

Although email activation links might seem like an obstacle, they are positive, in our opinion. They help ensure that it is you (and only you) accessing the new account.

User experience

The primary focus in our Joy Casino review is your experience as a player. As such, we thoroughly tested the website on multiple devices. We considered the following aspects:

  • Mobile compatibility;
  • The platform’s overall speed;
  • Graphics;
  • How accessible the information is.

To see the devices we used and be in our shoes, we created this handy table:

DeviceInternetBrowser
HP Envy x3604GChrome
Sony Xperia 10 II Dual4GSafari
Microsoft Surface Pro 7 Intel I34GFirefox

Desktop

When playing on a laptop, we also decided to test the platform’s speed with Webpagetest. The tool showed us that the casino has quick loading times: its sole minus in this department is the plethora of scripts blocking the page from launching.

We also enjoy the site’s graphics – the beige colour scheme is calming, and it also contrasts with the vivid shades of the games. The information is most often accessible, with handy buttons for support, T&Cs, and responsible gambling. Still, the information therein is not always the clearest.

Mobile

Even though the casino does not have a mobile app, its interface is compatible with smartphones. The speed and graphics translate properly to this medium, but navigation may be slightly more challenging. In addition, the list of games does not adapt to mobile, requiring extra time to select a title.

But how does it fare on a wider screen?

On the tablet, the situation is predominantly similar to the one we found on mobile. However, the plus side is that the wider screen allows for more mobility when browsing the gaming products you desire.

Joy Casino Games

  • Baccarat Baccarat
  • Live Casino Live Casino
  • Table games Table games
  • Slots Slots
  • Scratch cards Scratch cards
  • Roulette Roulette
  • Video Poker Video Poker
  • Keno Keno
  • Jackpots Jackpots
  • Craps Craps
  • Blackjack Blackjack
  • Live Blackjack Live Blackjack
  • Live Baccarat Live Baccarat
  • Live Roulette Live Roulette
  • Bingo Bingo
  • Poker Poker
  • Progressive Progressive
  • Sic Bo Sic Bo
  • Slingo Slingo
  • Online lottery Online lottery

This online platform from New Zealand displays a wide array of games and providers. If you’re looking for a title in particular, you may employ several filters:

  • Software developer;
  • Category of play;
  • Novelty;
  • Popularity.

Kiwi players can also filter pokies by their volatility. Furthermore, you have the option to ‘heart’ a product you enjoy. You will find it immediately under the ‘Liked’ subcategory. There is good news if you are a new gamer, too: to get acquainted with the platform, you can access practice mode.

Our Joy Casino review checked for the providers’ popularity, the number of play products, and gameplay diversity. Another factor is the gaming interface’s intuitiveness.

Slots

The gambling site boasts over 2500 pokie options. Out of this vast array, we found some of the most famous titles:

Provider Title Bet limit
NetEnt Neon Staxx NZ$0.10 – NZ$10
Yggdrasil El Dorado Infinity Reels NZ$0.20 – NZ$40
Play’n Go Legacy of Dead NZ$0.10 - NZ$20
Red Tiger Hoard of Poseidon NZ$0.10 – NZ$200
iSoftBet Hansel&Gretel Witch Hunters NZ$0.20 – NZ$20

Table games

Albeit not as extensive as the live category, table fans have a few dozen titles to see here. Blackjack, Baccarat, and Roulette are par for the course, but you will also find the occasional Craps or Dragon Tiger title. Video Poker, once again, is sure to be present.

A Classic Blackjack section will require you to bet on at least NZ$1 and up to NZ$200, as will most other games available here. An exception comes in the form of Baccarat, especially its Real Baccarat iteration. There, the max bet will go as high as NZ$500.

Live Blackjack

In general, live Blackjack sessions will have higher minimum bet limits but lower max bets than the other available option: NZ$20 – NZ$50 for the minimal values and NZ$5000 for the highest thresholds.

Live Baccarat

Baccarat is often a high roller-centric game, with maximum limits going up to NZ$10000. However, the minimum limits are generally small, NZ$1 on average, so even low-stake bettors can try their hand and get acquainted with this play type.

Live Roulette

The live Roulette games provide an all-encompassing experience. High rolling players may go for titles with high maximum limits, like VIP Roulette (min: NZ$2 – max: NZ$10000) and most other available Roulettes. Moderately experienced players can go for the Russian Ruletka Live, which lets you bet as much as NZ$4000. You can play all on your own if you prefer – click on Salon Prive Roulette, and you will get all the privacy you desire. It is between you and the dealer.

Tips

To navigate the pokies section more efficiently, you can select the volatility level you desire. High rollers may go for higher variance titles, while we suggest new players start with the less volatile games.

Game providers

  • 1X2 Gaming 1X2 Gaming
  • 2By2 Gaming 2By2 Gaming
  • Ainsworth Ainsworth
  • Bet2Tech Bet2Tech
  • Big Time Gaming Big Time Gaming
  • Bla Bla Bla Studios Bla Bla Bla Studios
  • Blueprint Gaming Blueprint Gaming
  • Booming Games Booming Games
  • Booongo Booongo
  • ELK Studios ELK Studios
  • Endorphina Endorphina
  • Evolution Gaming Evolution Gaming
  • Foxium Foxium
  • Gaming Corps Gaming Corps
  • Genesis Gaming Genesis Gaming
  • Golden Hero Golden Hero
  • Green Jade Green Jade
  • Habanero Habanero
  • Hacksaw Gaming Hacksaw Gaming
  • Igrosoft Igrosoft
  • Iron Dog Iron Dog
  • iSoftBet iSoftBet
  • Kalamba Kalamba
  • Lightning Box Games Lightning Box Games
  • Microgaming Microgaming
  • NetEnt NetEnt
  • Nolimit City Nolimit City
  • PG Soft PG Soft
  • Plank Gaming Plank Gaming
  • Play'n Go Play'n Go
  • Playson Playson
  • Playtech Playtech
  • Pragmatic Play Pragmatic Play
  • Push Gaming Push Gaming
  • Quickspin Quickspin
  • Rabcat Rabcat
  • Real Dealer Studios Real Dealer Studios
  • Realistic Games Realistic Games
  • Red Rake Gaming Red Rake Gaming
  • Red Tiger Gaming Red Tiger Gaming
  • Relax Gaming Relax Gaming
  • Ruby Play Ruby Play
  • Skywind Group Skywind Group
  • Spribe Spribe
  • Swintt Swintt
  • Thunderkick Thunderkick
  • Tom Horn Gaming Tom Horn Gaming
  • Vivo Gaming Vivo Gaming
  • Wazdan Wazdan
  • Yggdrasil Gaming Yggdrasil Gaming
  • Show more Show less

Quick comparison between casinos

Casino Rating Min. depositMin. withdrawalMax. cashoutPayout TimeRegister timeKYC TimeSlot gamesBonus
Joy Casino

Joy Casino

3.9/5
NZD 10NZD 5NZD 1000002 days10 mins1 day2500100% up to NZD 2000
Betsafe

Betsafe

4.8/5
NZD 10NZD 20NZD 10000001 day1 min1 day2100100% up to NZD 100
Casino Tropez

Casino Tropez

4.3/5
NZD 5NZD 20NZD 20000+3 days2 mins2-3 days800100% up to NZD 3000
Apuesta Mos

Apuesta Mos

4.2/5
NZD 20NZD 10NZD 70002 days1 min1-2 days800-
Trada Casino

Trada Casino

4.3/5
NZD 20NZD 10NZD 70002 days2 mins1-2 days1000-
Casino Classic

Casino Classic

3.8/5
NZD 10NZD 50NZD 10000003 days3 mins2-3 days650-
MansionCasino

MansionCasino

4.4/5
NZD 10NZD 5NZD 225003 days3 mins3 days950200% up to NZD 400
Casino Kingdom

Casino Kingdom

3.9/5
NZD 1NZD 50NZD 1000000+3 days1 min1 day350100% up to NZD 200
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Payment methods

The minimum deposit amount stands at NZ$10, whereas the minimum for withdrawals is NZ$5. The maximum you can receive in payout is NZ$100000 per month, although each method will impose its specific limitations. When you ask to cash out, your request will go through processing, the duration of which may vary. The standard timeframe, however, stands at two business days. The longest possible timeframe is seven days, but only if you have to verify some of your documentation beforehand. Generally, however, the website will ask you to verify your account when you first deposit and claim a promotion.

Be aware

  • You may only ask for two withdrawals in 24 hours; a third request will result in a 10% fee.
  • The limits for crypto are written in New Zealand dollars – the casino will convert the amount to cryptocurrency when processing your transaction.

Multiple payout methods are cryptocurrency operators. Make sure you are aware of the fact that cryptos are highly volatile.

Payment Min deposit Max deposit Min withdrawal Max withdrawal Withdrawal_time
American Express NZD 20 NZD 80 N/A N/A N/A
Bitcoin Wallets NZD 10 NZD 999999 NZD 600 NZD 20000 N/A
Cardano NZD 20 NZD 15000 N/A N/A N/A
Discover NZD 20 NZD 800 N/A N/A N/A
Ethereum NZD 10 NZD 999999 NZD 1000 NZD 100000 Instant
JCB NZD 20 NZD 2500 N/A N/A N/A
Jeton NZD 15 NZD 100000 N/A N/A N/A
Litecoin NZD 10 NZD 999999 NZD 20 NZD 20000 Instant
Neosurf NZD 10 NZD 10000 N/A N/A N/A
Neteller NZD 5 NZD 20000 NZD 5 NZD 2000 -
Paysafecard NZD 5 NZD 1000 NA N/A N/A
Ripple NZD 10 NZD 999999 NZD 20 NZD 20000 Instant
Visa NZD 20 NZD 3000 N/A N/A N/A
Tether NZD 20 NZD 999999 NZD 60 NZD 2500 Instant
Show more Show less

VIP

By wagering on this website, you may receive VIP status. To enter the tiered system, you must accrue loyalty (or ‘Comp’) points – you will get one for every NZ$100 you bet on slots and table games. For example, the site lists you as Novice at zero points, while the highest rank, Dark Knight, requires over 25000 such tokens.

Each level will unlock Joy Casino bonuses inaccessible to regular players.

Recommendation

Besides the exclusive offers, there is no information about any additional benefits of the VIPs, which is unconvenient for players that want to know more before joining this site.

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Support

Phone:
No phone available
Email:
en_support@joycasino.com
Live chat:
Yes, 24/7

If you search for answers, you may contact the support team. Live chat support operates 24/7. Chat agents will handle standard inquiries, and they also inform players of claimable bonuses. Furthermore, numerous Joy Casino bonuses (for instance, the daily match offers) require a rep to activate them on your behalf.

Recommendation

The live chat team is helpful and friendly, receiving extra points in our Joy Casino review. On the other hand, we noticed that you could not contact the chat twice on the same day – you will have to send your second message by email.

Responsible gambling

The casino has a responsible gambling page, available from the website’s footer. It lists several methods of preventing compulsive play, including:

  • Filters for minors;
  • Self-assessment tests;
  • Links to authorities in the field;
  • Advice on how to cut down on gambling.

Other measures you may not know of

Even though these methods are not numerous, the list is not complete. Contacting live chat let us know that self-exclusion and account closure is also possible. A significant aspect of our Joy Casino review is that the agents themselves are trained to help people suffering from compulsive behaviours.

So, before claiming Joy Casino bonuses or otherwise engaging in gameplay, we suggest giving the safe gaming page a go, as well as have a chat with an agent.

Pros & Cons

  • Pros
    • Diverse gameplay;
    • The most famous pokie providers;
    • The live casino section has over 200 titles;
    • Cashout limit higher than the average;
    • Low minimum withdrawal;
    • Efficient customer service;
    • User-friendly platform.
  • Cons
    • There are fees for specific payouts;
    • High wagering to acquire comps;
    • Not much information on the VIP section and other Joy Casino bonuses;
    • Crypto withdrawals are not particularly secure.

Irina became interested in gambling after witnessing her friends play. Her interest is palpable, especially when she researches gambling legislation or what makes slot machines tick. It’s always analysis time. She studies language and literature in her free time and navel-gazes a lot.

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