PlayOJO Casino Review & Promotions List

Registration process

To open an account on the platform or redeem any PlayOJO bonus codes, you must be over 18. Also, New Zealand punters are allowed to open only one account. Here’s how to do that:

1. Click the ‘Visit’ button;
2. Press the ‘Join Now’ button;
3. Complete your personal information;
4. Choose a username and password;
5. Hit ‘Register’.

It may take you anywhere from 3 to 5 minutes to complete this process.

You can take a platform tour right after registration, where all the features are explained in detail. The short walkthrough is accompanied by pictures and helps new Kiwi customers get accustomed to the website faster. And if you didn’t quite catch a particular aspect, you can always retake the tour!

There are two types of accounts available:

• Non-real: an account that has not been credited with real funds. This is the default account type that is set up after registration.
• Real: to upgrade your account to a real one, you must deposit the minimum amount required.

If you do not log into your account for a period longer than 180 days, it will be considered inactive. In this case, a NZ$5 maintenance fee will be deducted every month from the account balance until it reaches NZ$0. However, you may recover your remaining funds at any time by logging in and requesting a withdrawal or by contacting customer support.

The KYC procedure

When you switch to a real account, you must also verify it by providing certain KYC documents. These can be any of the following:

• Copy of ID card
• Copy of Driver’s Licence
• Front and back copy of a card used to deposit
• Up-to-date utility bill
• Bank statement

Should any of the files contain misleading or incorrect details, the casino will carry further verification procedures. If you fail to provide accurate details and confirm your identity, your account will be closed.

Unfortunately, the site doesn’t dispose of a designed section to upload the documents. Therefore, these have to be sent by email. A staff member will then review the files and approve them as soon as possible. However, if 48 hours have passed and you do not receive a confirmation email, you should contact support.

At some point, you will also need to verify your email address. This is not mandatory right after registration but should be completed at your earliest convenience. All you must do is follow these steps:

1. Log into your account;
2. Click on ‘My Account’;
3. Go to ‘Personal Settings’ and select ‘Preferences’;
4. Look for the email section and press the ‘Verify Now’ button;
5. Check your email and click on the confirmation link.

User experience

While researching for our PlayOJO casino review, we analysed the platform’s interface and features from multiple devices. This allowed us to experience multi-channel gaming and offer our Kiwi readers valuable insights into several casino software versions. Here’s what digital means we used:

Desktop

As soon as you open the casino on a desktop, you will notice a user-friendly interface with a new-edge design and pastel graphics. However, due to its high-performance software, the loading speed can also be slower. If you want to download the software, click the yellow square under the language preferences and it will start automatically.

All the features and account options can be found on the left side of the page, right under the logo. This aspect remains the same whether or not you are logged in. Moreover, the terms and other important sections, such as the Privacy Policy and Responsible Gaming, can be found at the bottom of the page.

The game sections are clearly divided into multiple categories and can be spotted on the main page, under the displayed offers or by clicking the ‘Casino’ icon on the left side tab. Apart from that, you may use an advanced filtering system to sort out games more easily. For example, you can view products according to these aspects:

• Provider
• Game type
• Game tag
• Star rating
• Min/max bet

To find the filtering option, click on the magnifying glass icon, then press the three lines near the search bar. Another interesting thing about the desktop version is that you have an arrow at the bottom of the game section that automatically redirects you to the top of the page. In this way, you don’t have to manually scroll all the way up.

Mobile

The casino’s mobile version can be accessed on any portable device, such as a smartphone or a tablet. As long as it has an Internet connection, you can open a browser and type the website’s name in the search bar.

The interface is pretty similar to the desktop one. The main difference is that the account features must be accessed from the home page by clicking the three lines at the top of the screen. The entire game selection and all the PlayOJO coupon codes are also available on mobile. Yet, scrolling through games can be more challenging as the icons are quite large and cannot be minimised.

Other than that, the mobile version runs smoothly, and it includes all the features and graphics available on a computer. Moreover, the loading speed can actually be a bit faster.

VIP

Loyal members may be eligible to join the exclusive ClubOJO, which is an invite-only VIP programme. Unlike other loyalty schemes, you cannot join ClubOJO by collecting points and upgrading your level. Instead, your play activity will be monitored by A-list managers. So, keep an eye on your email to see if you receive an invitation!

Once you are invited, you will become an OJO A-lister and have access to exclusive promotions, features and events. Here are a few benefits:

• A dedicated A-lister manager
• Higher cashout limits per transaction
• Faster withdrawals
• Increased betting limits
• Exclusive competitions
• Birthday gifts
• Luxury gifts (e.g. holidays, cars, tech devices, VIP sports events tickets)

OJOPlus, the loyalty feature

Apart from ClubOJO, there is also a more accessible option called OJOPlus, which is available to all players. This implies that you will get money back for every bet you place, regardless of the game’s outcome. For example, if a slot game normally pays out 96.4%, this percentage will increase to 97% with OJOPlus. The amount of OJOPlus money you can earn is unlimited. The more you play, the more you will earn!

The money returned to you will feature in your OJOPlus balance. You will easily spot it in the top left corner of the home page, right under your username. To redeem the funds, click the ‘Collect’ button. Keep in mind that the balance will show two decimal places. This means that an increase in your balance may not be noticeable after every bet. However, the correct sum is maintained in the casino database.

Responsible gambling

The platform has a strong, responsible gaming policy. Therefore, it provides multiple prevention tools to shield its New Zealand customers from gambling addiction. For instance, you may use the following:

• Deposit limits
• Time limits
• Reality checks
• Cooling-off (24/48 hours, 7 days)
• Temporary suspension (30/60/90 days)
• Self-exclusion (180 days and over)

Apart from these, you can also take a self-assessment test to check whether or not you are at risk of developing a gambling addiction. Should the problem be advanced, you may contact an institution specialised in dealing with such issues. Furthermore, if you decide to claim any PlayOJO bonus codes, we advise using them responsibly.