Jackpot.com Casino logo

Newest Jackpot.com Casino Review for 2024

Casino Rating:
8.2/10

For this Jackpot.com casino review, we have selected various Jackpot.com casino promo codes for British players. Find out here how they work and more important details about the platform.

Jackpot.com Casino logo
8.2/10
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Usability
9.0/10.0
Jackpot has for its UK players a slick website, straightforward and with a nice interface to boot. It is easy to navigate, and the black and white theme serves the casino well. Also, should there be any inquiries into how the casino works or about Jackpot offers, the footer provides all the necessary info with clear explanations. Still, it would have been nice to have apps for mobile devices.
Deposits & Withdrawals
7.6/10.0
This casino provides plenty of depositing methods for its UK customers, having UK favourites such as Skrill or Neteller but missing Pay by Phone. Where it seriously lacks is its withdrawal request time, which is unusually long at up to 5 business days. Not only that, the maximum withdrawal per transaction is £1000, which again is quite a low number.
Games
9.0/10.0
Formerly an only lottery website, Jackpot manages to impress with its shift toward casino games and managing to boast big game providers such as Playtech, Pragmatic Play and Quickspin. The available slot games number is around 500, which is quite lacking in comparison with other casinos, and table games and live casinos provide full coverage of the standard games that UK players expect.
Bonuses
6.0/10.0
In terms of Jackpot promotions, UK players can only enjoy just one bonus, which is a First Deposit Bonus. Other than that, players do not have much in terms of other bonuses, such as a welcome offer for new players, or even free spins or no deposits bonuses.
Customer Support
9.0/10.0
When it comes to Customer Service, Jackpot shines. Not only does it have live chat support, email and a call centre, but Jackpot also supports its UK players via a dedicated Facebook Messenger channel. Still, a 24/7 live chat would have been desirable and would have added more points to our book.
Responsible Gambling
8.8/10.0
Concerning its player protection, Jackpot does a great job at helping its customer with gambling addiction problems. A nice touch is the trained customer support. Also, Jackpot provides links to associations dedicated to these problems, as well as relevant software. Absent features are session limit, autoplay limit and also access to game history, all-important responsible gaming features.
Min. deposit £10
Min. Withdrawal £5
Max. cashout £1000
Payout time +3 days
Game types Roulette, Live Casino, Baccarat, Slots, Table games, Video Poker, Jackpots, Scratch cards, Blackjack, Progressive, Online lottery, Live Roulette, Live Blackjack, Live Baccarat, Poker
Slot games 500
Live dealer games 60
Licenses UK Gambling Commission
Vip program No
  • Live Baccarat Live Baccarat
  • Poker Poker
  • Live Roulette Live Roulette
  • Live Blackjack Live Blackjack
  • Progressive Progressive
  • Online lottery Online lottery
  • Scratch cards Scratch cards
  • Blackjack Blackjack
  • Video Poker Video Poker
  • Jackpots Jackpots
  • Table games Table games
  • Slots Slots
  • Baccarat Baccarat
  • Live Casino Live Casino
  • Roulette Roulette
Deposit options MasterCard, Visa, Boku, Trustly, Apple Pay, PayPal
Min deposit £10
Accepted currency GBP
Payout options MasterCard, Visa, Trustly, Apple Pay, PayPal

Jackpot.com Casino Review Table of Contents

Jackpot.com casino promo codes

The first stop in our review was what is a Jackpot.com casino bonus and what does it stand for, but also what UK players should know about this vital part of every casino.

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Wagering

In general, Jackpot.com casino promo codes have a wagering requirement of 30 to transform any bonus amount into real money subsequently put into the cash balance. Compared to the industry standard of 35, this is a good thing.

Tips

A Jackpot.com casino bonus may have different wagering requirements listed in special promotional terms. So, it would be best to check out these terms whenever new Jackpot.com casino promo codes come up.

Since activation, the maximum time to wager Jackpot.com casino promo codes is 30 days. If this period expires, the iGaming platform will cancel that Jackpot.com casino bonus and any subsequent Jackpot.com casino promo codes.

While researching for the present Jackpot.com casino review, we discovered that punters could instantly withdraw all cash earnings that have no wagering requirements.

Another Jackpot.com casino bonus is characterised by claimed cash spins that are received upon a first deposit, and they can be used without placing any real funds. The spins’ generated value has no wagering requirements, thus transferring directly to the cash balance.

Game contribution to wagering

Game type Percentages
Slots 100%
Scratch cards 100%
Table Games 15%
Live Casino Games 15%
All Other Games 0%

Bonus policy

UK players’ accounts are composed of a real money balance and bonus balance. Cash balance is either deposited money or generated funds from playing Jackpot.com casino promo codes. The bonus balance is the amount that must be wagered to be transformed into cash.

There are also two other instances of Jackpot.com casino bonus related branches:

  1. Active bonus: this is a claimed Jackpot.com casino bonus that is credited to the account and has to be wagered
  2. Converted bonus: this is the bonus balance that has been filled by funds gained through completed wagered Jackpot.com casino promo codes. Converted bonus funds are capped to £300 when transferred in cash balance and withdrawn.

While having an active Jackpot.com casino bonus, real funds will complete bets by extracting resources from the cash balance. Should the cash balance go under £1, funds from the bonus balance are used to complete the bet.

Be aware

Any withdrawal requests on a Jackpot.com casino bonus that have not met the wagering requirements will result in the cancellation of said bonus.

The maximum bet allowed per game round while having an active Jackpot.com casino bonus is £5, and per line, £0.50. Should the player pass this limit, the operator will cancel the bonus.

Some Jackpot.com casino promo codes may have different withdrawal amounts. To look for them, the player must check the promotional terms of each offer.

Irregular play

Another facet that we stumbled upon while writing the current Jackpot.com casino review was its irregular play policy and general actions against breaches of any Jackpot.com casino bonus.

As such, the following are considered to be unfair when using Jackpot.com casino promo codes:

  • Registering more than one account to make us of new player promotions
  • Wagering a bonus on excluded games
  • Using more than one account to abuse a bonus
  • Promotion stacking, which means having more than one promotion at a time while the first one has not been completed in wagering
  • Using the same Jackpot.com casino bonus more than once
  • Using a VPN, or proxy to mask IP address

So, the following actions will take place when the ones above have been detected:

  • Block access to any Jackpot.com casino promo codes
  • Remove or cancel any bonus
  • Void or revoke any earnings from Jackpot.com casino promo codes
  • Block or close the player account
  • Bonus rating
    50 FREE SPINS FOR £15
    More details
    Min deposit£15
    WageringNo Wagering
    Max cashout£100
    Spins50
    Valid only for gamesBigger Bass Bonanza

    You have to deposit and wager £15 before you’ll be eligible for this bonus. 

    Should you claim this bonus?

    We highly recommend this Jackpot.com casino first deposit bonus, which provides 50 no-wager spins on Bigger Bass Bonanza slots. To qualify, create an account and deposit and then wager at least £15. The spins are credited instantly, winnings are withdrawable, and they expire after 7 days. This solid promotional offer adds playable value on an extremely popular game. Above all, you can keep all your winnings generated from the 50 spins up to a generous £100.

    This one-time offer is only available here for new UK customers of Jackpot.com. To participate a minimum £15 bet is required. Any terms not specified in these Special Promotional Terms, the Promotional Terms shall apply and will be subject to Jackpot.com Terms and Conditions. - T&C Apply, 18+
  • Bonus Email

    Only by email

    9.5 / 10
    Alpha Rating

    Get 100 Free Spins No Deposit

    This offer can only be claimed by subscribing.

    We keep your email private. It's only used to send promotions. Subscribing means you agree to receive them.

Casino overview

Slots Slots Jackpot.com Casino
Live casino Live casino Jackpot.com Casino
Fast withdrawal Fast withdrawal Jackpot.com Casino
VIP program VIP program Jackpot.com Casino
Company name:
Lottomatrix Operations Limited
Registration number:
C-80365
Website:
jackpot.com
Online since:
2016
Address:
Level 3, Lapsi Street 10, St. Julians, STJ1261, Malta

UK Gambling Commission:
049262-R-327002-010

For this Jackpot.com casino review, we found out that it first started as a lottery-focused website back in 2016. It has since added other products such as slots, instant games, and table games.

Although the platform focuses on standard gambling games, turning into an online iGaming site, it still maintains its lottery dedicated side.

Fun fact

In 2018, the iGaming platform launched its lottery, thus becoming one of the only casinos in the world to manage its in-house lottery.

Registration process

As with many other UK casinos, gamblers must first make an account to access to any Jackpot.com casino bonus.

Here are the steps of registering:

  1. Click on the register button at the top right corner
  2. Enter first and last name, as well as an email and password
  3. Next, UK users must enter the usual address requirement, followed by the phone number and date of birth.
  4. The final step is mandatory to enter the platform itself with the account and gain access to any Jackpot.com casino promo codes. That is to send the necessary papers for authenticity. Clicking the Close button will automatically log out anyone if the KYC procedure is not done.

Tips

UK players can also choose to register with their Facebook account.

Dormant policy

The iGaming platform also has an inactive account policy. This means that after a player account is not used for 12 consecutive months, the operator will automatically deem it inactive or dormant and will subsequently be closed.

This website gives the possibility of reactivating the account by notifying the player of the policy or reimbursing the funds still present in the account balance. If their notification does not get through, they will extract a monthly fee of £5 until the account is either closed or reactivated.

If gamblers want to withdraw their funds gained from a bonus after the platform’s notification is not answered, they must contact customer support.

Know your customer

What is unique about this iGaming platform is that it does not postpone its know your customer procedure.

Due to their licensing by UKGC, the operator has to verify its punters’ account authenticity before granting access to games and Jackpot.com casino promo codes.

Needed documents

Documents to verify identity and date of birth:

  • Driving Licence
  • National Passport
  • Identity Card

Address verification:

  • Utility bills (Water, Electricity, Gas, Internet, Phone bills)
  • Bank Statement
  • Tax Bill

Payment method verification

This is mainly a check to see if UK players afford to make significant deposits. Apart from this, it verifies the account holders’ authenticity, thus ensuring he is not a bot or involved in any money laundering operations. Here are the necessary documents:

  • Debit Cards – pictures with the front and back to verify the ownership by viewing the full name and card number. Only the first and last four digits are needed.
  • Bank Statement – this should correspond with the bank account used for withdrawals and deposits
  • eWallet – a copy of digital eWallet linked to the account, such as PayPal or Skrill

User experience

Our Jackpot.com casino review has to go through the performance side of any iGaming platform on desktop or mobile device. Hence, our experts cover as much testing ground to provide correct information.

For this analysis, we tested how the website behaves across the following three devices that gamblers use:

Device Internet Browser
Asus ZenBook 14 WIFI

Google Chrome, Mozilla Firefox

Samsung Galaxy Z Flip

WIFI, 4G

Opera, Mozilla Firefox

Microsoft Surface Pro 7

WIFI, 4G

Microsoft Edge

Desktop

First of all, the desktop version is sound, performance-wise. It boasts a fast-loading time, little to no hiccups whatsoever, and flickering between sections on the website is almost instantaneous.

Other than that, the website’s presentation is slick, well organized and pleasing to the eyes. The black and white theme serves its purpose very well in giving the site a fancy but down-to-earth tone. It could be considered a breather instead of the usual colourful platforms.

When flickering the cursor above any game, the provider will appear if some UK players have particular preferences of playing Jackpot.com casino promo codes.

Also essential for a website’s presentation is how easy it is to find information on either a Jackpot.com casino bonus or the site in general.

In this regard, the iGaming platform has at the footer all the needed information. They are well written, clear and serve their purpose to provide clarity.

Another thing that caught our attention was the blog section, which contains many articles on different gambling-related subjects.

Mobile

Our experts tested the platform’s performance on mobile devices to see how it behaves for players who like to dabble in Jackpot.com casino promo codes while on the go. The iGaming platform provides, in this case, a solid experience.

Still, when accessing the menu button that displays the different types of games, the pop-up bar may intertwine with the Home button.

Games

For this Jackpot.com casino review, we came across a standard selection of gambling games, with popular providers such as Playtech and Microgaming being listed in the website’s selection. Here are the game categories in a more detailed manner:

Slots

For this game category, UK players can choose from over 500 slots, for example:

  • Video Slots: Mega Fire Blaze Big Circus, Fairy Gathering Thundershots, Blue Wizard Megaways and Jurassic Island 2.
  • Jackpots: Buffalo Blits, Epic Ape II

Table Game

The iGaming platform provides 12 options for this category: Classic Roulette, Diamond Bet Roulette, All Bets Blackjack, Baccarat.

Live Roulette

The live Roulette category offers 20 games to choose from. A few examples with various betting limits:

Game Minimum limit Maximum limit
Age of the Gods Bonus Roulette £0.20 £1000
UK Roulette £0.50 £1000
Prestige Roulette £1 £1000
Quantum Roulette Italiana £0.20 £2000

Live Blackjack

UK players have 15 live Blackjack games at their disposal with the following betting limits:

Game Minimum limit Maximum limit
Unlimited Blackjack £1 £100
Majority Rules Speed Blackjack £1 £1000
Quantum Blackjack £5 £2000
Royale Blackjack £25 £2000

Live Baccarat

For live Baccarat, the options consist of only nine games. Here are a few and their betting limits:

Game Minimum limit Maximum limit
Bet On Baccarat £1 £1000
Baccarat Live £1 £3000
Dragon Tiger £1 £5000

Game providers

Microgaming
Microgaming
Playtech
Playtech
Blueprint Gaming
Blueprint Gaming
Eyecon
Eyecon
Inspired Gaming Group
Inspired Gaming Group
iSoftBet
iSoftBet
Pariplay
Pariplay
Pragmatic Play
Pragmatic Play
Quickspin
Quickspin
Gamevy
Gamevy
Skillzz Gaming
Skillzz Gaming
Tom Horn Gaming
Tom Horn Gaming
Pirates Gold Studios
Pirates Gold Studios
Show more

Jackpot.com Casino vs. Market Standards

Min. deposit

Industry standard: GBP 10

£10
Min. withdrawal

Industry standard: GBP 10

£5
Max. cashout

Industry standard: GBP 100,000

£1000
Payout Time

Industry standard: 2 days

+3 days
Register time

Industry standard: 2 Mins

2 mins
KYC Time

Industry standard: 2 days

3 days
Slot games

Industry standard: 500

500
This one-time offer is only available here for new UK customers of Jackpot.com. To participate a minimum £15 bet is required. Any terms not specified in these Special Promotional Terms, the Promotional Terms shall apply and will be subject to Jackpot.com Terms and Conditions. - T&C Apply, 18+
Casino Rating Min. depositMin. withdrawalMax. cashoutPayout TimeRegister timeKYC TimeSlot games
Jackpot.com Casino

Jackpot.com Casino

4.1/5
£10£5£1000+3 days2 mins3 days500
PokerStars Casino

PokerStars Casino

4.8/5
£10£10£10000001 day1 min1 day1100
888 Casino

888 Casino

4.5/5
£10£10£300001-2 days1 min1 day1000
TradaCasino

TradaCasino

4.4/5
£10£10£7000+3 days2 mins1 day900
Pink Casino

Pink Casino

4.4/5
£10£10£10000001 day2 mins2-3 days800
Megacasino

Megacasino

4.4/5
£10£20£10000001 day2 mins1 day2600
Lucky VIP Casino

Lucky VIP Casino

4.6/5
£10£10£10000001 day2 mins1 day300
Jazzy Spins Casino

Jazzy Spins Casino

4.1/5
£5£10No limit2 days1 min1 day96
Load more

Jackpot.com Casino Review - Payment Methods

UK players must make an account and pass the essential KYC verification to first deposit and gain access to any Jackpot.com casino bonus.

Be aware

The withdrawal processing time for the operator is up to five business days.

If UK players notice their account was credited with any amount by mistake, they must notify the operator immediately. Not informing the support team about this issue will be considered a debt owed to the website.

Payment Min deposit Max deposit Min withdrawal Max withdrawal Withdrawal time
Boku £10 £1000 N/A N/A N/A
MasterCard £10 £1000 £5 £1000 1-3 business days
PayPal £10 £1000 N/A N/A N/A
Trustly £10 £1000 N/A N/A N/A
Visa £10 £1000 £5 £1000 1-3 business days
Apple Pay £10 £1000 £5 £1000 1-3 business days
Show more

Related casinos

Support

Phone:
+441515414507
Email:
support@jackpot.com
Live chat:
From 10:00 GMT to 22:00 GMT

For the Jackpot.com casino review, we found that it has a full range of options for the support side of things. So, if things are confusing or any questions arise about a Jackpot.com casino bonus, the support team should have them covered.

Tips

For many UK players, the presence of Facebook Messenger support should come as a pleasant surprise in case they need help sorting our Jackpot.com casino promo codes.

They responded pretty fast concerning live chat abilities and gave us the correct answers to every question. Punters can contact them without an account, so new players may find this useful.

The availabilities for each support team, except messenger, are as follows:

  • Live chat is from 10:00 to 22:00 GMT.
  • Email team replies within 24 hours
  • Call agents are available from 10:00 to 22:00 GMT.

Responsible gambling

While in our Jackpot.com casino review we started with the analysis of Jackpot.com casino promo codes, we lastly centred on how the platform treats its responsible gambling features.

Useful links and software

Suppose UK gamblers need to restrict minors from playing. In that case, the iGaming platform provides links to software such as NetNanny and CYBERsitter.

Otherwise, if the player feels they need to take a break, Brits can find links to download betfilter and gamblock to restrict further access to gambling websites. Both are available for download on handheld devices.

A link to GAMSTOP is also posted on the website to restrict access to all registered operators.

Also, the iGaming website provides help through its trained customer service staff. It links to support networks for gamblers: BeGambleAware, GamCare and Gamblers Anonymous.

Self-restrict options

Players can also control their gambling by solutions offered within the website. Here are the ones we found while investigating for our Jackpot.com casino review:

  • Deposit limits – players can set a deposit limit daily, but also weekly or monthly
  • Reality check – this is an alert on time spent while wagering a Jackpot.com casino bonus
  • Time out – this is a feature that disables log in for 24hrs, or one week or one month
  • Self-exclusion – enables exclusion for a period of six months or up to five years
  • Self-assessment tool – set of 12 questions to self-determine gambling addiction
  • Account closure – indefinite account shutdown.

Jackpot.com Casino Review - Pros and Cons

Pros
  • Good looking website
  • Easy to find information and clear indicators
  • Over 10 deposit methods
  • Email, phone, and live chat customer support
  • Optional Facebook Messenger for support
Cons
  • Low selection of table games
  • Low limits on deposit and withdrawals per transaction
  • Up to five days withdrawal processing time

How we review

   
Reviewer
Reviewer
Casinoalpha rating 8.2 / 10
Test duration 7 Hours
Review Duration 72 Hours
Deposit Methods Checked Yes
Withdrawal Methods Checked Yes
Slots Tested Yes
Live Games Tested Yes
Published Date Jun 2022
Updated Date Jan 2024
Elena Buzincu
AuthorElena BuzincuSenior Author & Editor at CasinoAlpha

Elena is here to help players make their best gambling decisions. She already has a vast understanding of what gamblers are looking for and what this industry is about, but she knows there’s much more to discover. Maybe someday she will travel to Asia to learn about that unique gambling scene too.

Tudor Turiceanu
ReviewerTudor TuriceanuCEO & Chief Editor at CasinoAlpha

Tudor Turiceanu uses his multiple systematic skillsets to oversee and coordinate the CasinoAlpha project. He assists the authors in creating a transparent gambling niche for users. As a CEO and Chief Editor with broad knowledge, Tudor knows the importance of transmitting confident advice.

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Jackpot.com Casino Player Reviews

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