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RankingsViva Fortunes Casino User Reviews
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Viva Fortunes Casino Review
 Legit & Fairness9.0/10 |
 Payment Methods7.4/10 |
 Product Rating6.0/10 |
 Customer Support9.0/10 |
 Reputation9.2/10 |
Viva Fortunes Casino Overview
| Min deposit | £10 |
| Max cashout | £1000000 |
| Payout time | 2 days |
| Game types | Slots, Jackpots + 5 more |
| Slot Games | 500 |
| Live Games | 0 |
| Website Language | English |
| Customer Support Language | English |
Viva Fortunes Casino: Fairness and Trustworthiness
Casino T&C Fair Terms |
Bonuses T&C Restrictive Terms |
Responsible Gaming 12 Options |
At Viva Fortunes, you have many responsible gambling tools available to prevent gaming addiction. Any UK player can activate these tools to avoid extreme fund loss or time loss:
- Self-limits, such as deposit limits
- Take a break
- Reality checks
- Self-exclusion
- Game history
- Valuable links to specialised websites
- Links to combat minor gambling
- Useful tips and advice
Also, as a part of the tools, you will find advice and links to professional websites that provide specialised help.
Self-exclusion – When to use it?
Self-exclusion deserves special attention because it is one of the most efficient and responsible gambling tools. At this casino, you may choose to activate the self-exclusion for a minimum of 6 months. However, the processing of the exclusion request may take 48 hours. After the period has passed, any UK player may reactivate their account upon requesting this to customer support.
Viva Fortunes Casino: Payment Methods
| Payment | Min deposit | Max withdrawal |
|---|---|---|
| £10 | No limit |
| £10 | No limit |
| £10 | No limit |
| £10 | N/A |
| n/a | N/A | No limit |
| Min deposit | £10 |
| Min. Withdrawal | £5 |
| Max cashout | £1000000 |
| Payout time | 2 days |
| Currencies | GBP, EUR + 2 more |
Viva Fortunes Casino Support
Live Chat Yes |
Live Chat 24/7 No |
Response time Average (6-10 min) |
Helpful Chat Not helpful |
FAQ No |
Email help@IGSupportTeam.com |
The Viva Fortunes Casino support section offers an email, a phone number, and a live chat. This platform’s email response time is 48 hours. If you need a fast answer to your question, you should contact the live chat. A new window for the live chat will appear. In it, you must enter your email and issue. After that, you will wait in the queue to talk to an agent. Before you can talk to a support employee to explain the problem, you must enter other personal information such as name, phone number, and age. You might stay more than 2 minutes in the live chat queue, depending on your number. The agents also took their time to respond, but their answers were helpful and user-oriented. However, the live chat is not 24/7. It works from 12 pm to 12 am. Also, note that the schedule for the phone contact has not been made public.
Complaints Procedure
If any UK players want to file a complaint, they must email the website at their support address. The problem will be processed within 24 hours of receiving it, and after a maximum of 14 business days, an email will be sent to respond to the complaint. It is recommended that you prepare relevant information or evidence that you have been wronged. If you are not satisfied with the answer you received, you can escalate the complaint by sending another email to the website’s Support manager. They will require another 14 business days to evaluate and provide an answer, which will be considered the website’s final internal decision. If you’re still unsatisfied with the answer, you can escalate the problem to an alternative institution, eCOGRA. Remember that eCOGRA may not process your complaint if you have not addressed it with the website first. Also, 8 weeks must have passed without the problem being solved to escalate to eCOGRA. Don’t file complaints connected with the software crash because they are not considered valid!
Viva Fortunes Casino: Slots, Table Games, and Live Casino
Game Providers 10 |
Slot Games 500 |
Live Games 0 |
Apps No Apps |
Game types
Game providers
Viva Fortunes’ Casino has a collection of more than 500 games from various providers. They are categorized into:
- Popular.
- New.
- All.
You will not find any table games or live games, only slots, which is another negative mark in our rating.
Slots
This casino is focused more on slot games; therefore, we have prepared for UK players a list of examples of what you can find on the Viva Fortunes website:
- Popular – Frootylicious, Imperial Destiny, 9 Masks of Fire, Da Vinci Diamonds.
- New – Fireworks, Super Win 7s, Kings of Cash, Sun Kingdom.
- All – Hyper Strike, Fruit Blast, Stampede, Fireworks Frenzy.
Our Take on the VIP Program
Besides the Viva Fortunes casino promo code, UK players also have loyalty offers. Loyalty works on levels, and with each level, Brits will receive daily extra spins and cashback, as shown in this table:
| Level | 1 | 2 | 3 | 4 | 5 | 6 | 7 |
|---|---|---|---|---|---|---|---|
| Spins received | 1 | 3 | 5 | 7 | 10 | 12 | 15 |
| Cashback percentage | 0% | 0% | 0% | 1% | 1.5% | 2% | 2.5% |
The website states that you must have a deposit into your account in the last 30 days to be eligible for the offers. Also, remember that if you reach a certain level and have not made a deposit in the last 30 days, the platform will not demote you to a lower level. However, the website is not transparent enough about how a UK player reaches a higher level.
Viva Fortunes Casino’s Usability Verdict
In this review, our experts analyzed the overall user experience of Viva Fortunes Casino. We went through every corner of the casino to provide the best information for our UK players. We used 3 different devices to see if there were any differences in each Viva Fortunes Casino promo code, interface, categorization, and visuals.
| Device | Internet | Browser |
|---|---|---|
| Apple MacBook Air | WIFI | Opera GX |
| iPhone 13 | WIFI | Safari |
| Samsung Galaxy Tab S8 | 4G | Google Chrome |
While reviewing Viva Fortunes Casino, we completed the registration process. UK players should know that creating an account takes around 2 minutes. Any UK player must enter personal information such as email, phone number, and address. After that, they must select the currency that they will use. Additionally, punters must create a unique username and password to log in to the website.
Desktop Interface Verdict
The casino looks visually pleasing on the desktop version. Its graphics don’t pop into your eyes. Our experts analyzed the website’s interface and found that the platform performs really well. Therefore, you should expect the site to run smoothly. The interface may be confusing because of the difference between the logged-in and logged-out versions. Other than that, the sections are clear, and the overall website is intuitive. The menu bar is in the upper left corner. It displays buttons that make it easier to navigate through the website’s sections.
Mobile Interface Verdict
In our attempt to test the mobile version of this casino, we found that the platform is still the same as it is on the desktop. The optimization is well-made, and the overall experience is the same as the desktop version. We analyzed both variants’ games and menu sections and found that the platform doesn’t add or remove content.
Viva Fortunes Casino’s Reputation
Licenses UK Gambling Commission, Gibraltar Regulatory Authority |
Online Since 2020 |
Third Party Reviews Absent |
Gambling Products 0 |
Licenses
 | UK Gambling Commission - 039028-R-319297-012 |
| Gibraltar Regulatory Authority - 112/113 |
Gambling Products
Online Casino
Betting
Bingo
Poker
Brick & Mortar
While reviewing Viva Fortunes Casino, we discovered that the 888 Group owns this website. This company is well known amongst UK players for the famous 888casino and many other products. It has a long history of casino activity. The Group came to life in Gibraltar, which currently has its main office. It has 1746 employees, and it is worth approximately 980.1 million USD. They also listed their company in the stock market as 888 Holdings Plc, with a share cost of £204.40.
Viva Fortunes Casino Summary
Pros
- Straightforward design and interface.
- Level-based loyalty program.
- £5 minimum payout sum.
- Email, phone, and live chat customer support.
Cons
- No live or table games.
- No mobile apps are available for Android and iOS.
- Wagering requirement of 85x.
Compare Viva Fortunes Casino with Other Top UK Casinos
| Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
|---|---|---|---|---|---|---|---|
| 500 | 0 | 2020 | £10 | £1000000 | 2 days | Not 24/7 |
 | 4863 | 423 | 2023 | £10 | £100000 | 1 day | Not 24/7 |
 | 600 | 30 | 2019 | £10 | £100000 | 2 days | 24/7 |
 | 278 | 114 | 2015 | £10 | £10000 | 1-2 days | 24/7 |
 | 1100 | 100 | 2003 | £5 | £100000 | 2-3 days | 24/7 |
 | 2500 | 90 | 2020 | £5 | £100000 | 2-3 days | 24/7 |
Viva Fortunes Casino Top 3 Alternatives
Unibet Casino
Pros
- 2000 games from top providers
- No maximum cashout limit
- Android and iOS apps
- PayPal, Skrill and Neteller accepted
Cons
- Counterintuitive design
- KYC procedure could take up to three days
- No Pay by phone or Boku deposits allowed
Verdict
Unibet is one of the oldest online casinos in the UK, and the experience is shown in their impressive collection of over 1700 slots and the massive number of live games that currently reach 270. On top of that, we also appreciate the low minimum deposit of £5, which earns Unibet Casino a spot in our minimum deposit casino category. They're also known for the fast payout time of 1 day. UK players who prefer mobile gaming also have the option to download iOS and Android apps.
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Bucky Bingo
Pros
- Allows PayPal transactions
- £5 minimum deposit
- No cashout limit
Cons
- Only 4 payment options
- No live casino games
Verdict
Bucky Bingo lets you play with an extremely high collection of over 500 slots powered by some of the most popular developers of the industry, such as NetEnt, IGT and others. Also, what makes this casino a good suggestion is the fact that there is a fast payout time that completes within a day, as well as a minimum deposit of £5, which is impressive.
Plush Casino
Pros
- £10 minimum deposit is low
- 30+ providers
- Over 10 payment methods
- UKGC and GRA licenses
Cons
- Only 50 live games
- Low max cashout limit of £10000
Verdict
Plush Casino was released in 2017, meaning that it has 7 years of experience in the industry, in which time it proved reliable and safe to UK players. However, keep in mind that it offers a collection of only 900 slots, which is lower than the average of 1500 we see when we analyse other casinos, meaning it still needs to improve on providing a diverse gaming experience. On top of that, by offering a payout time that takes 1-2 days to complete, Plush Casino is also slower than the average website in processing cashout as they usually complete this task in 1 day.
Viva Fortunes Casino’s Rankings Across Our Categories
| Category | Trending |
|---|
Viva Fortunes Casino Review Methodology
| Review | Details |
|---|---|
| Reviewer | Mihnea Mosneagu |
| CasinoAlpha Rating | |
| Test Duration | 7 Hours |
| Review Duration | 34 Hours |
| Deposit Methods Checked | Yes |
| Withdrawal Methods Checked | Yes |
| Slots Tested | Yes |
| Live Games Tested | Yes |
| Published Date | Jul 2022 |
| Updated Date | Sep 2024 |
F.A.Q.
How do I login to Viva Fortunes Casino?
- Go to the site
- Click on the login button at the top right
- Insert credentials
- Further fasten the process by saving credentials in the browser
What is the processing time for each payment provider at Viva Fortunes Casino?
- MasterCard – 5 business days
- PayPal – 2 to 3 business days
- Visa – 5 business days
- Wire Transfer – 4 to 7 business days
