XL Casino User Reviews
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XL Casino Review
Legit & Fairness 7.0/10 |
Payment Methods 7.0/10 |
Product Rating 4.0/10 |
Customer Support 9.0/10 |
Reputation 9.4/10 |
XL Casino Overview
Min deposit | £10 |
Max cashout | £1000000 |
Payout time | 2 days |
Game types | Slingo, Jackpots + 2 more |
Slot Games | 500 |
Live Games | 0 |
Vip program | Loyalty points |
Website Language | English |
Customer Support Language | English |
XL Casino: Fairness and Trustworthiness
Casino T&C Fair Terms |
Bonuses T&C Reasonable Terms |
Responsible Gaming 13 Options |
We understand and support the importance of a safe environment and the prevention of impulsive behavior when gambling. Therefore, we included in our XL Casino review the responsible gambling tools available and where they might be located.
- Access to game history – View the games played within the last 4 months;
- Account closure – Permanently close your account;
- Advice regarding this problem – Advice on how to gamble safely;
- Autoplay limits – Decide the number of rounds to play in a game;
- Financial activity monitor – View the transactions made in the last 4 months;
- Minor-restrictive tools – Prevent underage gambling using Cyber Patrol, GamBlock, NetNanny, Gamban, Betfilter or BetBlocker;
- Reality checks – From half an hour up to two hours;
- Self-assessment – A test that brings awareness upon gaming behaviour;
- Self-exclusion – Temporarily close the account for at least 6 months;
- Deposit limits – Set daily, weekly or monthly limits;
- Take a break – Temporarily close your account for 1 day up to 6 weeks;
- Useful links – Specialised organisations that can provide guidance and help such as BeGambleAware, Gambling Therapy, Gamblers Anonymous, National Council on Problem Gambling or Gamstop;
- Trained customer service – Support agents receive training on how to manage and provide assistance on the matter.
The Responsible Gambling section is placed under My Account by the Useful Links subcategory. While logged out, it is placed at the website’s bottom. To access game and transactions history, press on the Account section and click My History. Transaction history can also be viewed from the Cashier. To close your account permanently or temporarily, you need to contact customer support by email or phone. Set autoplay limits from inside a game and set a reality check from Settings, under My Account. You will receive a notification about the time you have spent in a session. Additionally, to unsubscribe from receiving XL Casino promotions messages, reach customer service or enter the Responsible Gaming section.
XL Casino: Payment Methods
Min deposit | £10 |
Min. Withdrawal | £5 |
Max cashout | £1000000 |
Payout time | 2 days |
Currencies | GBP, EUR + 2 more |
In order to make any transaction, the method used must be in your name. You can deposit using Apple Pay, MasterCard, Visa, PayPal, Paysafecard, or Wire Transfer. If you intend to claim any XL Casino promotions, make a deposit by pressing the green colored deposit button. You will see the payment methods available to you, read the Funds Protection Information, tick the box that you agree with them, press “Continue”, and follow the steps. You can deposit not less than £10, with no higher limits, unless you decide upon that. As well, deposits can be placed by calling customer support without a charge.
Withdrawal Process
Between the deposit methods, a few are not permitted for a withdrawal, such as Apple Pay and Paysafecard. In this scenario, you will be advised to use only the methods available on the withdrawal page. These are MasterCard, PayPal, Visa and Wire Transfer. To make a withdrawal, next to the balance available, click the arrow and press the Cashier. Go to the designated page and follow the procedure. The lowest limit of a withdrawal is £10, and the approval from the casino can take up to 2 working days. Additionally, suppose multiple requests are made in 24 hours on the same method. In that case, they might be sent as one payment to you. From the cashier window, you can see the total balance, as well as bonus or deposit funds.
XL Casino Support
Live Chat No |
Live Chat 24/7 No |
Response time Average (6-10 min) |
Helpful Chat Not helpful |
FAQ Acceptable |
Email support@Gamessupportonline.com |
XL Casino offers customer support by email address or phone number. Therefore, we gathered the info needed to get in touch with them. If you instead reach customer service by email, there are a few addresses you can select according to your query:
- support@Gamessupportonline.com – Account Inquiries
- Promos@bestcareteam.com – Promotions
- Connect@bestloyaltyteam.com – Loyalty Club Inquiries
For phone support, you can call 0800-279-3222. The operating hours begin at 8 AM and can go up to 1 AM. The working days are Monday to Sunday, excluding Saturday, in which you can leave a voice mail or send an email. ‘
XL Casino’s Reputation
Licenses UK Gambling Commission |
Online Since 2018 |
Third Party Reviews Fair |
Gambling Products 0 |
Licenses
UK Gambling Commission - 58267 |
Gambling Products
Online Casino
Betting
Bingo
Poker
Brick & Mortar
888 UK Limited has published and continued to operate XL Casino since 2018. The company is part of 888 Holdings Plc, which started in the iGaming industry in 1997 and has a revenue of 849.7M USD at present.
XL Casino Summary
Pros
- Various responsible gambling tools;
- Variety of game providers;
- Fast registration process;
- E-Wallets and Debit Cards available for transactions;
- Customer support available by email and phone.
Cons
- No live chat available;
- No Live Casino or Table Games;
- Extensive KYC process;
- Low number of XL Casino promotions.
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Compare XL Casino with Other Top UK Casinos
Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
---|---|---|---|---|---|---|---|
500 | 0 | 2018 | £10 | £1000000 | 2 days | No | |
780 | 50 | 2021 | £10 | £100000 | 3 days | 24/7 | |
1309 | 105 | 2012 | £10 | £100000 | 1 day | 24/7 | |
700 | 60 | 2006 | £5 | £100000 | 2 days | 24/7 | |
1000 | 171 | 2015 | £10 | No limit stated | 2 days | No | |
2300 | 85 | 2017 | £10 | £100000 | 3 days | 24/7 |
XL Casino Sister Sites: Explore More Casinos for a Similar Experience
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Mango Spins Casino
Pros
- Low minimum deposit of £10
- Has mobile apps
- No limit maximum withdrawal
- Fast KYC
Cons
- Slow 3 days cashout
- Only 4 payment methods available
Verdict
As a top new online casino, Mango Spins offers players the most premium experiences when it comes to both the games and the safety features, even if it was released in 2023. Mango Spins offers more than 650 slots powered by some of the best developers in the industry, such as NetEnt, Microgaming and others. On top of that, besides the fact that it holds a Gibraltar license on top of the mandatory UKGC license, this casino is eCogra certified and uses SSL Encryption as well.
Schmitts Casino
Pros
- Over 900 slots;
- Providers like Realistic, Inspired, NetEnt, Big Time Gaming;
- Quick and efficient support;
- No limits for withdrawals;
- You can apply all responsible measures yourself;
- Two-factor identification on sign-up;
- One of few UK casinos to contain a supplier list;
- Loyalty system includes all users;
- Diverse SchmittsCasino bonus codes: additional funds, cashback, etc.
Cons
- The payout time exceeds three days;
- No phone support.
Verdict
Schmitts Casino has a diverse portfolio of providers, with names such as Blueprint, 1x2 Gaming, Eyecon and NetEnt being on the roster. Our team has done the math, and Schmitts has over 30 providers on deck for you to try out and compare. Aside from providers and games, the casino showcases its experience of over 7 years on the UK market through its reasonable minimum deposit limit of £10, catering to rookies and seasoned players alike.
Read ReviewWelcome Slots Casino
Pros
- Over 1200 slots
- No monthly withdrawal limit
- £5 minimum deposits
- Live Lobbies from Pragmatic Play and OnAir
Cons
- Less than 30 live dealer games
- No live chat or phone contact options
Verdict
Welcome Slots Casino offers its players a wide collection of almost 1300 slots and the option to try out the games on the casino with deposits of as little as £5. British punters who mostly enjoy playing slots will find the casino's collection to be more than inclusive. On the other hand, gamblers who enjoy live dealer titles will only find a somewhat inclusive collection due to the limited number of only 22 titles available.
Read ReviewXL Casino’s Rankings Across Our Categories
Category | Trending |
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XL Casino Review Methodology
Review | Details |
---|---|
Reviewer | Anca Iamandi |
CasinoAlpha Rating | |
Test Duration | 9 Hours |
Review Duration | 56 Hours |
Deposit Methods Checked | Yes |
Withdrawal Methods Checked | Yes |
Slots Tested | Yes |
Live Games Tested | Yes |
Published Date | Sep 2021 |
Updated Date | Sep 2024 |