- The offer is restricted to users who access it via our custom link.
- Max bet per spin is €5 when using bonus funds.
Casinoly Casino User Reviews and Ratings
Rate & Write a Review
Casinoly Casino Review
Breaking down Casinoly Casino's ratings reveals clear patterns: consistent 8.6/10 scores across Legitimacy, Payment Methods, and Customer Support indicate solid operational foundations. Yet the 7.2/10 Product Rating hints at underlying issues despite impressive numbers (10,000 slots, 650 live games, 137 providers). The banking section is a significant drawback due to its 4-day payouts and €7,000 maximum cashout. Support responds helpfully but slowly (6-10 minutes) with an incomplete FAQ. While bonus terms are reasonable, restrictive casino policies and limited responsible gaming options (9 tools) suggest a platform that prioritizes quantity over player experience.

8.6/10 |
6.2/10 |
6.8/10 |
7.2/10 |
8.8/10 |
Casinoly Casino Overview
Min deposit | $/€10 |
Max cashout | $/€7000 |
Payout time | 2-3 days |
Game types | Video Poker, Table games, Craps+ 15 more |
Slot games | 10000 |
Live games | 650 |
Vip program | Cashback, Exclusive bonuses, Vip support+ 3 more |
Languages website | English , Arabic , Czech + 12 more |
Payment methods | MasterCard, Neteller, Paysafecard+ 7 more |
Is Casinoly Casino Safe? Analysing Fairness and Security
Casino T&C Restrictive Terms |
Bonuses T&C Reasonable Terms |
Responsible Gaming 9 Options |
Your Guide to Casinoly Casino Payments - Deposits & Withdrawals
Min deposit €10 |
Min. Withdrawal €20 |
Max cashout €7000 |
Payout time 4 days |
Currencies
Customer Support at Casinoly Casino - How to Get Help When You Need It
Live Chat Yes |
Live Chat 24/7 Yes |
Response Time Average (6-10 min) |
Helpful Chat Helpful |
FAQ Incomplete |
Email support@casinoly.com |
Language Options
Casinoly Casino offers multiple support options to assist players with their inquiries and concerns. Below, we outline the available support channels, response times, and additional features designed to enhance the user experience.
Support Channels
- Live Chat: Available 24/7 for instant assistance.
- Email: Players can reach customer support via support@casinoly.com for more detailed inquiries.
- FAQ Section: It provides answers to common questions, though it is incomplete.
Response Times
- Live Chat: Average response time of 6-10 minutes.
- Email: Response times may vary depending on the complexity of the inquiry.
Support Quality
- Live Chat is rated as helpful, with agents providing relevant and timely responses.
- The FAQ section lacks comprehensive information, so users may need to contact us via live chat or email for assistance.
Additional Support Features
- Support is available in multiple languages, including English, Arabic, Czech, and more.
- Casinoly Casino promotes responsible gaming with self-assessment tests, self-exclusion mechanisms, and time limits to help players control their gambling habits.
How Casinoly Casino’s Reputation Stands Up: Licensing, Security, and Third-Party Reviews
Licenses Anjouan Gaming |
Online since 2021 |
Third Party Reviews Poor |
Gambling Products 4 |
Licenses
![]() | Anjouan Gaming - 007 |
Gambling Products
Online Casino
Betting
Bingo
Poker
Brick & Mortar
Casinoly Casino Top 3 Alternatives

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Pros
- Selection of over 5,800 slots
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Cons
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Verdict
Kosmonaut Casino was launched in 2020 and has proven to be safe and reliable since then, building a name for itself in the industry. The minimum deposit is $20, which is over the standard limit. Also, the casino has 54 game providers, including Betsoft, Plat'N Go, Evolution Gaming, Playson, and Pragmatic Play.
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Cons
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4Crowns Casino
Pros
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Cons
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Verdict
4Crowns Casino offers a wide variety of games, including Roulette, Baccarat, Slots, Table Games, Video Poker, Jackpots, and Blackjack. Because of this abundance of possibilities, players can discover new games and return to their favorite ones. To further increase its attraction, 4Crowns Casino also provides additional thrilling items, including Poker, Scratch Cards, and the Wheel of Fortune.The casino operates under the authority of a Curacao license, ensuring that it provides a gaming environment that is both reliable and safe.
Read ReviewCasinoly Casino vs Competitors: How It Compares to Other Top Casinos
Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
---|---|---|---|---|---|---|---|
![]() | 10000 | 650 | 2021 | $/€10 | $/€7000 | 2-3 days | 24/7 |
![]() | 8722 | 1119 | 2019 | $/€30 | $/€50000 | 1-2 days | 24/7 |
![]() | 909 | 84 | 1996 | $/€10 | $/€16000 | 3 days | 24/7 |
![]() | 12423 | 1238 | 2024 | $/€10 | $/€12000 | 2-3 days | 24/7 |
![]() | 10000 | 234 | 2024 | $/€10 | $/€20000 | +3 days | 24/7 |
![]() | 21979 | 821 | 2024 | $/€10 | $/€7000 | 2-3 days | 24/7 |
Explore Casinoly Casino’s Sister Sites - Find Casinos With Similar Experience
How We Review Casinoly Casino - Our Methodology Explained
Our Casinoly methodology emphasized real-world usage patterns. We created accounts using different browsers to test their desktop app performance. We played high-volatility slots and low-volatility options to verify fair behavior across game types. Banking tests included €10 deposits through each available payment method, followed by €20 withdrawal requests to measure processing consistency. We evaluated support quality through specific game malfunction scenarios and payment dispute simulations.
Review | Details |
---|---|
Reviewer | Adela Mariuta |
CasinoAlpha Rating | |
Test Duration | 9 Hours |
Review Duration | 44 Hours |
Deposit Methods Checked | Yes |
Withdrawal Methods Checked | Yes |
Slots Tested | Yes |
Live Games Tested | Yes |
Published Date | Feb 2025 |
Updated Date | May 2025 |
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