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In our detailed analysis Euro Palace Casino showcases both strengths and weaknesses. The game selection is diverse, encompassing various genres, though there's room for improvement in quality and innovation. While the casino maintains a standard level of security features, our investigation revealed some areas where improvement is needed to ensure optimal player protection. While the live chat customer service is competent the consistency of their responsiveness leaves room for improvement. Overall, Euro Palace Casino, owned by Baytree (Alderney) Limited , provides a middling experience, suitable for all players who value variety but may not meet the expectations of more discerning players.
 Legit & Fairness 6.4/10 |
 Payment Methods 8.0/10 |
 Customer Support7.0/10 |
 Product Rating 6.8/10 |
 Reputation 8.0/10 |
| Min deposit | $/€10 |
| Max cashout | $/€100000 |
| Payout time | +3 days |
| Game types | Roulette, Baccarat + 15 more |
| Slot games | 1120 |
| Live games | 83 |
| Vip program | Exclusive bonuses, Vip support + 1 more |
| Website Language | English , German + 4 more |
| Customer Support Language | English , Afar + 18 more |
Cosmin's Verdict
Casino T&C Restrictive Terms |
Bonuses T&C Restrictive Terms |
Responsible Gaming 7 Options |
Following our examination of the Euro Palace Casino terms and conditions, we found out that they offer overall reasonable terms that can be improved in some areas. Requirements such as the wagering and maximum bet limit do not meet our standards and may be viewed as excessively limiting. However, we appreciate the maximum cashout limit of $/€100000, for providing great value, especially for high rollers. We found the casino terms to be written in a simple to understand language, but there is certain information that can be hard to find, such as how they solve player disputes.
| Min deposit | $/€10 |
| Min. Withdrawal | $/€50 |
| Max cashout | $/€100000 |
| Payout time | +3 days |
| Currencies | GBP, EUR + 14 more |
When gambling real money online, payment processing matters greatly in the experience. Euro Palace Casino shows its player priority through flexible banking support and reasonable limits. Their minimum deposit starts at just $/€10 and the maximum withdrawal amount is set at $/€100000 across the majority of methods, making the casino accessible for all types of players. Payout times are swift as well, processed in +3 days.
Live Chat Yes |
Live Chat 24/7 Yes |
Response Time Failed to respond |
Helpful Chat Misleading |
FAQ Incomplete |
Email support@casinodesk.com |
Euro Palace Casino offers all the important customer support options, a live chat and email address. but it lacks the around the clock availability, which we don’t appreciate. Testing the live chat has been an overall good experience as the agents were capable to provide for us useful information, which made the waiting time of 10 minutes in queue feel like it was worth it.
Game Providers 7 |
Slot games 1120 |
Live games 83 |
Usability Slow Performance |
Apps Android, Desktop app, iOS |
Euro Palace Casino’s features were rated by us to be standard in most ways based on our tests on the games available, the design and functionality of the interface. Although numbers aren’t the strong point of this casino’s game section, we appreciated the diversity in both game types and providers.
The design still needs to be improved in certain areas, such as the brightness of colors, but the pages load fast and we didn’t encounter any major issues or bugs.
Our team of experts created an account at Euro Palace Casino to feel the player experience. The process was standard and it took an average time to complete, as the registration process took Fast minutes and the KYC was done within 1-2 days day. Euro Palace Casino runs fast and it doesn’t have any bugs or issues, which we appreciate.
Licenses Alderney Gambling Control |
Online since 2010 |
Third Party Reviews Poor |
Gambling Products 4 |
| Alderney Gambling Control - 155 C1 |
Online Casino
Betting
Bingo
Poker
Brick & Mortar
Operating since 2010, Euro Palace Casino holds valid gaming licenses. The reputable regulatory bodies conduct frequent audits that verify Euro Palace Casino’s integrity and safety practices for real money players. Additionally, this online casino brand averages a rating of 7.2 out of 10 based on CasinoAlpha team’s testing procedure.
Euro Palace Casino is a great choice for a safe and secure gambling experience. The platform has a game library that’s on the smaller side, with 1120 slots and 83 live games but the titles are varied and powered by top providers. The payment section also provides over 5 options and accessible minimum deposits of $/€10 and withdrawals of $/€50 with a maximum cashout limit of $/€100000.
However, we don’t appreciate the fact that the cashout is completed in +3 days, which we consider to be too slow.
Euro Palace Casino checks most of our boxes by offering top payment and customer support services. We also enjoyed testing its games library, but the amount of payment options available is higher than average, which we rarely find.
| Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
|---|---|---|---|---|---|---|---|
| 1120 | 83 | 2010 | $/€10 | $/€100000 | +3 days | 24/7 |
 | 4700 | 220 | 2024 | $/€10 | $/€20000 | +3 days | 24/7 |
 | 1372 | 71 | 2020 | $/€10 | $/€10000 | +3 days | 24/7 |
 | 291 | 11 | 2021 | $/€10 | $/€20000 | 2-3 days | 24/7 |
 | 2687 | 12 | 2021 | $/€5 | $/€8000 | 2 days | 24/7 |
 | 746 | 0 | 2012 | $/€10 | $/€10000 | +3 days | 24/7 |
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At CasinoAlpha, ensuring a trusted and comprehensive analysis. Euro Palace Casino undergoes an intensive testing phase followed by an additional review process dedicated to crafting the review – culminating in a detailed CasinoAlpha Rating of 7.2 out of 10 . Our process includes a meticulous examination of deposits and withdrawal methods to verify their efficiency and security. Furthermore, we extensively test a variety of slots and live games to assess the quality and fairness of the gaming experience at Euro Palace Casino. thereby ensuring the ongoing relevance and trustworthiness of our evaluations for our players.
| Review | Details |
|---|---|
| Reviewer | Cosmin Brehoi |
| CasinoAlpha Rating | |
| Test Duration | 6 Hours |
| Review Duration | 48 Hours |
| Deposit Methods Checked | Yes |
| Withdrawal Methods Checked | Yes |
| Slots Tested | Yes |
| Live Games Tested | Yes |
| Published Date | Mar 2024 |
| Updated Date | Jul 2024 |
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