Important Terms
- Spins are added in batches of 20 per day, with each batch expiring after 24 hours.
- 35x wagering applies to deposit and bonus; 40x on spin winnings.
- Wagering must be completed within 10 days.
In our in-depth analyses, Gransino Casino meets key standards for legitimacy and player support. It holds respected regulatory licenses, demonstrating adherence to fair gaming policies. Its withdrawal limits, payment options, and processing times compare well industry-wide. While always advising readers conduct personal due diligence, our tests indicate Gransino Casino constitutes a reasonable option for real money play overall.
Legit & Fairness 8.0/10 |
Payment Methods 9.2/10 |
Customer Support 8.2/10 |
Product Rating 9.0/10 |
Reputation 8.0/10 |
Min deposit | $/€10 |
Max cashout | $/€7000 |
Payout time | 3 days |
Game types | Video Poker, Table games + 17 more |
Slot games | 6205 |
Live games | 391 |
Vip program | Cashback, Exclusive bonuses + 4 more |
Website Language | English |
Customer Support Language | English , Czech + 11 more |
Casino T&C Restrictive Terms |
Bonuses T&C Reasonable Terms |
Responsible Gaming 9 Options |
Gransino Casino, launched in 2024, has been reviewed by our team of experts for legitimacy, fairness, and player safety. The casino is licensed by PAGCOR, which ensures a high level of safety, security, and adherence to law and industry standards.
Min deposit | $/€10 |
Min. Withdrawal | $/€10 |
Max cashout | $/€7000 |
Payout time | 3 days |
Currencies | EUR, USD + 15 more |
Live Chat Yes |
Live Chat 24/7 Yes |
Response Time Average (6-10 min) |
Helpful Chat Not helpful |
FAQ Incomplete |
Email support@gransino.com |
Gransino Casino offers customer support via a standard set of support channels. After reviewing the support process, we discovered that Gransino Casino’s customer support quality is below average, with unhelpful answers and an incomplete FAQ section.
Gransino Casino Support Features | Alpha’s Take |
---|---|
Support channels | The casino offers a standard set of support channels: 24/7 live chat, email address, and FAQ section. There is no phone number available for on-the-phone support. |
Live Chat Availability | Gransino Casino’s live chat is available 24/7, ensuring you can get help at any time of day. |
Response time | The response time via live chat is average, with 6-10 minutes of wait time. Responses via email take up to 24 hours, which is standard for email support. |
Support Quality | Even though relatively quick, the responses provided by customer support are unhelpful. Email replies are usually more detailed but require a longer wait time. |
Support agent interaction | The live chat agents are polite and friendly, but their responses lack in-depth industry knowledge. |
Overall Verdict | Overall, we rate Gransino Casino’s customer support an 8/10 for its 24/7 live chat and quality of email interactions. However, improvements are needed in the helpfulness of live chat responses and an information update for the FAQ section. |
Licenses PAGCOR |
Online since 2024 |
Third Party Reviews Poor |
Gambling Products 3 |
PAGCOR - 22-0025 |
Online Casino
Betting
Bingo
Poker
Brick & Mortar
Gransino Casino was launched in 2024 and is a new casino on the market, with yet to build a solid reputation. Our experts have tested and analysed the casino’s features, confirming it as a safe and legitimate choice for new players and high-rollers. Licensed by PAGCOR, a recognized regulatory authority, Gransino Casino adheres to industry and law standards and fair gaming practices, ensuring a secure experience for players.
Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
---|---|---|---|---|---|---|---|
6205 | 391 | 2024 | $/€10 | $/€7000 | 3 days | 24/7 | |
4543 | 280 | 2015 | $/€10 | $/€20000 | 1-2 days | 24/7 | |
7957 | 189 | 2017 | $/€10 | $/€20000 | 1-2 days | 24/7 | |
4980 | 95 | 2023 | $/€10 | $/€7000 | 2 days | No | |
4820 | 665 | 2016 | $/€10 | $/€6000 | 2 days | Not 24/7 | |
1120 | 83 | 2010 | $/€10 | $/€100000 | +3 days | 24/7 |
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We uphold a meticulous and transparent evaluation process for Gransino Casino, ensuring our readers receive a thorough and dependable review. Guided by our seasoned reviewer, Gransino Casino undergoes rigorous testing phases, followed by dedicated review sessions aimed at crafting a comprehensive assessment, resulting in an exhaustive CasinoAlpha Rating of 8.5 out of 10. Our methodology includes a detailed scrutiny of deposit and withdrawal methods to ensure efficiency and security. Moreover, we rigorously evaluate a diverse range of slots and live games to gauge the quality and fairness of the gaming experience at Gransino Casino. This review underscores our commitment to furnishing current and precise information, thereby maintaining the relevance and trustworthiness of our evaluations for our players.
Review | Details |
---|---|
Reviewer | Mihnea Mosneagu |
CasinoAlpha Rating | |
Test Duration | 10 Hours |
Review Duration | 23 Hours |
Deposit Methods Checked | Yes |
Withdrawal Methods Checked | Yes |
Slots Tested | Yes |
Live Games Tested | Yes |
Published Date | Oct 2024 |
Updated Date | Nov 2024 |